Timberland Highlands Resort

Location: Barangay Malanday, Timberland Heights, Rizal, San Mateo, ph

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Fax/photocopying
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby

Rooms Available

• Premier Twin Room

  2 Twin Beds

  344.00-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Room service
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided

• Premier Deluxe Room

  The spacious twin/double room features air conditioning, a seating area, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Room

  The spacious twin/double room features air conditioning, a seating area, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Single Deluxe Twin Room

  Max Occupancy: 1 (1 Adults)

• Single Premier Deluxe Room - King

  The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

• Premier Deluxe King

  The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

• Single Premier Deluxe Room - Twin

  The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

Guest Reviews

• Tan (6/5): -
• Mheanne (9/5): - The amenities the regular cleaning of the pool and the food The availability of bottled water during our stay and the delay of availments of amenities like the wall climbing the person incharge are not available by 8am as well as the pool it took 30 minutes before we can use it.
• ian (8/5): n/a - no free breakfast included none
• Melanie (8/5): -
• Mark (10/5): -
• Matining (8/5): -
• Manadero (10/5): -
• Heidi (10/5): - This place was superb. My kids really enjoy their pool and view deck. Their staff was very accomodating and friendly. For sure we will book again to this resort.
• Manadero (10/5): -
• Francis (7/5): - The pool There is no grab. Pricey food. No store nearby.
• Joan Eunice (10/5): -
• Espino (4/5): - Your staft in the lobby gerald his name. Hindi nag bigay sakin ng reciept nung nagbayad ako ng another 2 persons in may room. Which is 2,450 no receipt and also masungit siya.
• Mary Carla Christine (7/5): Great! - pickleball court, we had fun. Staff were very accommodating. Staff were very accomodation.
• Mary Carla Christine (7/5): Great, though some areas were not Senior Citizen and PWD friendly. - The location and staffs. The amenities.
• Mary Carla Christine (7/5): Good. - Very accomodation staffs. Facility is great for family bonding Place is not senior citizen friendly, lacks signages from rooms to common areas.
• Mark (8/5): -
• Carlo (5/5): So so… - Amnities: pool basketball court and wall climbing The building is old..bathroom shower is old
• Esperanza (10/5): It was wonderful stay inspite of disappointment on one room - Breakfast was great lots of selections I booked two rooms. The 1103 room was ok . No problem. But the 1102 room where I accommodated two friends had a problem with maintenance . There was no water heater and the shower room got flooded as it had problems with drainage . And the shower room Had no elevated divider to retain water inside shower room so water flooded the comfort room . It was reported to receptionist so that next guest will have no problem.
• Peter (10/5): -
• Jeffrey (10/5): -
• Marissa (10/5): -
• Jeffrey (9/5): -
• Cabutaje (10/5): -
• OPhie (10/5): -
• Sven (2/5): Kann die Unterkunft nicht empfehlen. - Die Aussicht war schön. Alles andere war ecklig. Das Personal war extrem unfähig. Frühstück und Nachtessen völlig überteuert. Von 12 Weinen zur Auswahl waren nur zwei verfügbar und man musste alles fünfmal sagen bevor das Personal einen Finger rührte. Auf einen Kaffee muss man beim Frühstücksbuffet gut 40 Minuten warten, unglaublich. Das Zimmer war dreckig. Sie Waschbecken. Beim Pool hat es nicht einmal Liegestühle. Das Personal hat die Beschwerde aufgenommen und versprach, dass sich der Manager melden würde. Bis heute hat sich niemand gemeldet, aber das war ja klar. So laufen die Dinge auf den Philippinen.
• Anna Lyn (8/5): - The view Small double deluxe beds (single?)
• Cabayao (8/5): Will definitely book again. See you soon! - The location, the view, the space of rooms and the fooooooood! Super love the food especially the bfast. Check in time is too late. It was 3pm, which was really late compared to other hotels. Check out time is acceptable to 11am. But it would be better to make the check in time even by 1pm or 2pm.
• Janine (10/5): AWESOME!! - We love the view of the city plus the pool and food is superb!
• Johannes (8/5): We enjoyed our stay, but the things mentioned above need to be addressed. - - Nice location - Friendly staff - Breakfast was good - The kids pool was out of service and should be fixed as soon as possible. - During breakfast it was not allowed to sit outside on the balcony. This should be allowed. - The fridge in the restaurant was broken, so there were no cold drinks.
• Frances (7/5): I will go back for the comfortable stay, beautiful location. - Beautiful location. I like the food of the itaian restaurant. Staff doesn’t quite embody a service industry professional presence. Maybe a little upskilling. It’s more of just a neighborhood feels type of services. Food in buffet is just normal. Cost not commensurate to services. They aced the amentities and facilities though.
• Visco (1/5): -
• Noel (10/5): -
• Romeo (8/5): -
• Mary (6/5): -
• Mary (6/5): -
• Bjoern Andre (8/5): -
• Rose (10/5): Exceptional -
• Charlynne (8/5): Very good -
• Maricris (8/5): Short, Sweet, but could have been more. - The place offers a great view of Metro Manila whether its during the day or at night time. It has a very relaxing feel and the services feel "premium". The food was also good and the staff were very attentive to our needs, especially that I brought along my parents who are senior citizens. Unlike other hotels, the check in and check out time are not the usual 2pm to 12nn, and added 2 hours will mean a lot for spending time in such a nice area. Likewise, the hotel also needs to work on its elevators ASAP as seniors are having the difficulty to move around due to the many flights of stairs.
• Divine (10/5): Exceptional - What we like most is the view and the facility itself. The staff is very accommodating and approachable. My family, especially the kids, enjoyed this summer experience very much and they wanted to stay more. We will definitely come back. N/A
• Rica (10/5): We will definitely go back to this beautiful place!s - The amenities, cleanliness and great view Faster room service and food was so expensive. There was also no cellphone signal in the property, however, the wifi was strong and available in all areas
• Glai (10/5): Exceptional -
• Alaina (10/5): Thank you Timberland! - The ambience! Nothing
• Myryll (8/5): Great value for money - The view is stunning Pool is only until 9pm
• Manadero (10/5): Exceptional - Kind and accommodating staffs, lovely views, and nice facilities.
• Manadero (10/5): Exceptional - I like everything about timberland highlands resort.
• Maria (9/5): Superb -
• Virginia (10/5): Exceptional - Upon arrival, we were given an early check. 90 minutes to prior to the standard time and we really appreciated it. I’d like to commend Kars, very eloquent, professional, and proactive. She really stood out. The F&B Team was superb, so attentive and helpful. I’d like to commend Rolan for the service whenever he brings food in our room. Room was immaculately clean and spacious. Plus the excellent wifi. On our 2nd night, there were banging, pulling, stomping noise, then found out we are under an event space, but kudos to the reception who did his job and did proactive follow through.
• Christy (7/5): We have enjoyed our stay in your hotel, specially the kids but time is too short. - The amenities, specially the pool!! And the buffet is superb!!! The bed was too small and only 1chair available each room, and even sofa. Internet connection is too weak
• Glai (9/5): Will come back - Everything None
• Kendra (9/5): Superb -
• Kendra (9/5): Superb -
• Regina (8/5): Very good -
• Aileen (9/5): Loved everything about the property, you definitely get your money’s worth. Definitely coming back in the future visits - Great facilities, good food, friendly and attentive staff, great amenities and options in activities The roads to get there from Marikina side needs more development
• Alyssa (9/5): Peaceful - Clean. Quiet, tucked away Hard to get transportation to and from.
• Ma (10/5): Exceptional -
• Sheryl (9/5): Superb -
• Czarina (7/5): Overall, it's an excellent place. I had a relaxing time with my family. The scenery is exceptional. - the scenery Food was an hour late when we had dinner.
• Lovely (10/5): Exceptional -
• Dean (9/5): Superb -
• Nympha (8/5): Very good -
• Maria (10/5): AMAZING - WENT WELL NONE
• Paola (9/5): Superb -
• Noey (9/5): CALM AND VERY BREATHTAKING VIEWS FROM THE PEAK - Calmness Breathtaking views Amenities You need to have your private transport to get there as no Uber taxis can get there on the peak of this mountain resort
• Mark (9/5): Superb -
• Angelo (10/5): Exceptional -
• Patrick (9/5): Superb -
• Krystal (6/5): Pleasant -
• Nenita (10/5): Nica place to stay - The vibes, the food, clean ans spacious room.. Nothing the i didnt like. Its my 2nd time and im contented on staying there
• Melanie (7/5): satisfied - location no elevator under construction , the spa still not yet repair
• Sheryl (9/5): Superb -
• romulo (2/5): - The rooms were isolated from the hotel.The walkways has no lights and signage.
• Sevilla (7/5): Good -
• Paligsa (10/5): Exceptional -
• Azriel (10/5): Exceptional -
• Jeryl (9/5): It was welcoming and nice. - View Our room
• Melchor (9/5): Superb -
• Sketchpad25 (10/5): Well maintained facilities, great food, polite and friendly staff - Facilities Elevators were down so it was a bit tiring to go up and down the stairs to and from the facilities. Would be good to have buffet breakfast and dinner on weekdays too.
• Angela (9/5): It was a good and relaxing getaway. - The comfy bed, the food and the kids playroom No elavator
• Anthony (8/5): Very good -
• Michi (6/5): Beautiful view with plenty of activities to do with the fam BUT service and rooms need improvement. - Really loved the kids area, the badminton area and the gym. The food was good too. There are many things to like about the resort but the service felt lacking in some areas. For example, we were at the breakfast buffet at 655 and was stopped by a waiter from getting food because she insisted that buffet starts at 7. Normally that wouldn’t bother us but we were with a child who was hungry. Maybe don’t let people in if they are very strict about the time. Incomplete items in the rooms even though we checked in at 3pm (no bath mat, not enough towels). Internet was very intermittent. Rooms were old. Our door’s lock wasn’t working and sheets were stained. No one answers texts or calls on their mobile number prior to checkin. Staff also gave conflicting times on the start of some activities (bonfire started at 530 but front desk said it started at 630), kids playroom opens at 7 but some said it opens at 8.
• Kathryns (10/5): Exceptional -
• Samuel (6/5): Pleasant -
• Buds (8/5): Very good -
• Rocel (6/5): I hope next time they tell to their guest that the elevator is not functioning. Since they room us far from the faciliti - Good price and big pool They didnt tell us that there is No elevator since i am pregnant and have 2kids. 2yrs old and 1year old
• Eunice (8/5): Very good -
• Analice (10/5): Exceptional -
• Anna (10/5): We enjoyed our stay and the hotel is amazing - The property is clean and the view is spectacular! No elevator for senior citizens
• Mon (10/5): It's a peaceful place to stay. - Everything except the elevator since it's not working. Non working elevator.
• Belle (10/5): Exceptional - Foods & Ammenities Elevator was under maintenance
• Cando-sampior (10/5): The resort went way beyond expectations. - One of the best value for money resorts we have been to. The place is cozy and the staff are very welcoming. I think the resort bathrooms need renovations.
• Melchor (10/5): Exceptional -
• Ina (10/5): Beautiful place. - I love everything about it! The view, the staff, and the price is definitely worth the beauty of the place. My cousin and I were able to do as planned. Will definitely recommend this to my fam and friends. Hmmm.. So far.. Nothing.
• Melencio (8/5): Very good -
• Attyrealestate (10/5): Exceptional - Peaceful and cozy Food selection is good. Elevator is not working during our stay.
• Sherryl (9/5): Superb - The place Nothing
• Ydrazzel (8/5): Beautiful scenic view - View
• Divine (10/5): Exceptional -
• Melencio (9/5): it’s a great stay -
• Juan (9/5): Superb -

Photos