Hotel Shivam Plaza

Location: Pingalasthan, Gaushala, Kathmandu, Nepal, 44600, Kathmandu, NP

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Meeting rooms
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Elevator
• ATM/banking
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Free newspapers in lobby
• Meeting rooms
• Smoke-free property
• Tours/ticket assistance
• Free wired internet
• 24-hour business center
• Playground on site
• Free self parking
• Free valet parking
• Airport transportation - pickup (surcharge)
• Banquet hall

Rooms Available

• Standard Room, 1 Bedroom

  1 Twin Bed

  Soundproofed room

  
  

  Layout - Bedroom

  Internet - Free WiFi and wired internet access

  Entertainment - Premium channels

  Food & Drink - Room service (limited) and refrigerator (on request)

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Desk
  • Private bathroom
  • Room service (limited hours)
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi

Guest Reviews

• Verified traveler (2/5): - I am shocked to see the condition and behavior of manager. On reaching hotel Manager denied booking ,When I showed him booking email from Expedia then he after long discussions he gave room ,one delux room and one small room.He asked for more money ,when showed the mail again then he refused to give complementry breakfast.After very difficulty he agreed for complentry breakfast.Rooms were in bad condition only one bulb was working other were fused and no repair was done .Bed sheet was changed after reminding several times only after two days.Staff behaviour totally unprofessional and rude.I am surprised how Expedia like agency have included in their hotel list.It is giving bad name to Expedia.I will not recomend any one to stay in this hotel.
• Andrew (4/5): You may not have a room when you get there. - Made a reservation through Hotels.com. Arranged for 12 people to stay there because of it's close proximity to the airport. Pre-trip, I heard that another person had made contact and the response was that they did not have a reservation. I contacted my group and asked that they contact the hotel directly and get a confirmation email of their reservation. Even with that, the first three to show up were told there was no room available and they had to move to another hotel until next day. With them at the hotel the next day, they made sure the Shivam Plaza staff had room for others coming. My own attempt to confirm my room yielded no response from the hotel. Still, as others came, there was no airport transportation for them. The Hotel car did not go. When it came time to pay, the only reason they accepted my Hotels.com pre-payment was because I had a hard copy of the Hotels.com confirmation. Another in the party had booked and prepaid on another global on-line provider. Because she did not have a hard copy confirmation, they refused to accept it and made her pay again. There is no computer at the desk and the desk person has no way to access any record. He had to take a photo of my confirmation for his records. The Hotel Shivam Plaza may not be your best choice for hotels. It is close to the airport, it is affordable, the staff work very hard to meet your needs. But they have a very poor system of tracking reservations.

Photos