Hotel Astor
Location: 5ta. Calle 4-60 Zona 1, Retalhuleu, Retalhuleu, GT
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Relaxation and Recreation
Enjoy a refreshing swim in the outdoor pool or unwind in the garden with a picturesque view.
Delectable Dining and Services
Indulge in regional cuisine at Los Bodegones with a bar/lounge or opt for convenient room service. Start your day with a complimentary full breakfast.
Convenient Amenities and Nearby Attractions
Benefit from complimentary Wi-Fi, tour assistance, and use of a nearby fitness facility. Explore attractions like San Antonio de Padua Church just steps away.
Book a stay at Hotel Astor in Retalhuleu for a centrally located retreat near top attractions.
Important Information
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 01:00 PM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Free breakfast
- Safe-deposit box at front desk
- Free use of nearby fitness center
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Free full breakfast
- Banquet hall
Rooms Available
-
Standard Single Room
1 Double Bed
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Free newspaper and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Double Room
1 Double Bed and 1 Twin Bed
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Triple Room
3 Twin Beds
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Quadruple Room
4 Twin Beds
Entertainment - 24-inch flat-screen TV with cable channels
Food & Drink - Room service (limited) and free bottled water
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and towels
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- No rollaway/extra beds
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- David (10/5): - Muy amable el personal, instalaciones muy bonitas
- Henry (8/5): - The staff were polite and kind. The outdoor patio was nice and enjoyable. Unfortunately, we had to shower in cold water and we could hear all the noise from the party across the street.
- Sonia Maria (10/5): - Todo muy bien
- Carlos (10/5): - Nice quiet place friendly people excellent services
- Juan (6/5): They can do better - Shower door got stuck all the time,WiFi is to slow,no pool time after 10:pm but they have live music after 10:00 pm? Tables are to close to the rooms no privacy
- eduardo (10/5): - Buena atención
- Kevin (6/5): - El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
- Sonia (8/5): - Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
- Claudia (8/5): - Very nice please the bar was amazing good service !!!
- Wison (2/5): PESIMO SERVICIO - Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
- Verified traveler (8/5): - The people was very kínd and the location for out visit was great.
- rigoberto (8/5): Business trip Hotel - Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
- Carlos (10/5): Nice Hotel to stay - Very nice hotel, I would def stay here if I come back again.
- TETZE (8/5): NICE HOTEL - VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
- Mehdi (2/5): On the verge of scam. - So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
- Itzam Adrián (10/5): Hotel limpio y muy agradable. - Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
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