Family Airport Hotel
Location: 19 Vo Nguyen Giap, Thai Phu, Mai Dinh, Soc Son, Hanoi, 10000, Hanoi, VN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Enjoy complimentary wireless internet access, babysitting services, and in-room entertainment with a television.
Delicious Dining Options
Indulge in meals at the hotel's restaurant or opt for the convenience of room service during limited hours.
Comfort and Connectivity
Revel in the comfort of air-conditioned rooms with premium bedding, LCD TVs, and private bathrooms. Stay connected with the business center and complimentary airport and bus station shuttles.
Immerse yourself in the serene surroundings and modern conveniences of Family Hotel Soc Son. Book now to experience a delightful stay with us.
Important Information
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is required for transportation to and from this property.
- Guests can access their rooms with a mobile device.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Area shuttle (surcharge)
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Elevator
- Bicycle rentals nearby
- Television in common areas
- Safe-deposit box at front desk
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Free airport transportation - drop-off
- Reception hall
- Free bus station shuttle
Rooms Available
-
Family Double or Twin Room
2 Twin Beds
Overlooking the harbor
Layout - Separate sitting area
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Smoking and Non-Smoking
- Free extra futon
- Paper towels
- Freezer
- Mobile key entry
- Bed sheets not available
-
Basic Double Room
1 Double Bed
3466-sq-foot room with city views
Layout - Separate sitting area
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Free extra futon
- Paper towels
- Freezer
- Mobile key entry
- Bed sheets not available
-
Panoramic Triple Room, Multiple Beds
1 King Bed and 1 Large Twin Bed
344-sq-foot soundproofed room, balcony with mountain and city views
Layout - Separate sitting area
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Heating
- Slippers
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Bidet
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Portable fan
- Free extra futon
- Paper towels
- Freezer
- Mobile key entry
- Bed sheets not available
-
Deluxe Double Room, 1 King Bed
1 King Bed
344-sq-foot room, balcony with garden views
Layout - Separate sitting area
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Free extra futon
- Paper towels
- Freezer
- Mobile key entry
- Bed sheets not available
-
Family Room
2 King Beds
344-sq-foot room, balcony with hill views
Layout - Separate sitting area
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Memory foam bed, premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, desk, and phone; extra futon mattress (free) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 5 (4 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Fan
- Private bathroom
- Heating
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Toaster
- Dining table
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Memory foam mattress
- Pillow menu
- Rainfall showerhead
- Free extra futon
- Paper towels
- Freezer
- Mobile key entry
- Bed sheets not available
Guest Reviews
- HIDEKAZU (6/5): - Affordable for transit of airplanes. It is located a local area, not much shops around the hotel.
- Julie (8/5): - Wrong address it #10 very hard to find
- SEUNG (4/5): - 주변에 편의점없어요 한적한곳입니다 차라리 박닌에 가면 더 우수합니다 시설도 더 좋구요 별로였음
- 日本人 (2/5): - 迎えに来てくれずとても困りました ２部屋予約してたのに１部屋しか準備してませんでした 空港へ送ってもらうのにもたいへんな労力が掛かりました
- Verified traveler (10/5): - 2 Oct 2018. 4people 1night stayed in Deluxe Quadruple Room. The room was very clean. Staff was very kind. Breakfast was simple but heartful.(almost transit hotels in Hanoi is not).but It is not easy to find location. If I go to Hanoi, I will visit Family Airport Hotel again.
- Mayadar (2/5): Unprofessional, dishonest hotel management - We booked hotel and told them when we will arrive in Hanoi so that they can pick us up. They did not come to airport as they said they would. We called and texted them 20 times in 4 hours and they did not pick up phone. And no taxis knew where they were. So we stayed at a different hotel. They finally sent us text saying we would not be charged. Then they sent another text letting us know they will charge us and if we did not like it, we should complain to Expedia. They are VERY unprofessional, dishonest, unethical. I would recommend that you not do business with these scammers
- Alina (8/5): Hotel w oczekiwaniu na samolot - Hotel niedaleko lotniska. Transfer ok 4 USD w jedną stronę. Śniadanie wliczone w cenę, ale bardzo małe i jednak okazało się, że trzeba było za nie zapłacić. Z kolei transfer na lotnisko był free więc prawie się wyrównało. Dojazd do centrum trwa ok. 30 minut i kosztuje ok 15 usd.
- Nathalia (6/5): Convenient for early flights - Practical stay kind of close by to the airport. There is not so much around so would just recommend if you have a early flight is quite convenient to stay There. Staff seem young and not as professional as the picture shows at website. Overall room is confortable and big.
- steve (10/5): Nice hotel airport - We walked along the main highway to the hotel in half an hour. Check in easy. English wasn't understood so well but staff was so friendly and helpful that it did not matter. Hotel was clean, room clean and very nice big bathroom and everything we needed. They bent over backwards to get us on our way the next day to our destination by bus. I would stay here again and so would my wife and she can be fussy sometimes.
- Hsien-Sheng (6/5): - 高速公路就在旁邊，非常吵，原來有訂早餐，被硬凹成沒有，離場時，櫃檯小姐服務態差。
- Tana (8/5): Nice room near the airport. - The hotel is very close to the airport but it is too far for walk. The taxi don't want to take us there, they told us to take the small bus so we did. We didn't expect anything much since we only need to spend the night and leave the next morning for the domestic flight but the room is greater than what we thought, nice and clean especially the toilet. Staff is nice and helpful. The only drawback of this hotel is the loud noice of the traffic since the hotel is sit next to the highway to the airport.
- Mikael (8/5): Bra hotell,trevlig personal. - Vi hade varit mitt i kaoset i centrum i 4 dagar, så det var skönt att få lugn och ro. Personalen var snäll, gjorde allt i sin makt för att vi skulle trivas.
- 海坊主 (8/5): 空港に近いホテル - この料金にしては、部屋も清潔だしスタッフの対応も良かったと思う。 後はホテル周辺に飲食店が無かったと思うので、デリバリーとかのサービスも有ると更に良いと思う。
- yumi (6/5): 空港から近いホテル - 部屋の中が少しカビ臭く、部屋に置いてあるカップの1つが洗ってなくそのまま。その他シャワー、トイレ、手洗い場、ベットは綺麗。スタッフはフレンドリーで日本語を勉強している方がひとり。宿泊費が安いので、妥当な感じがしました。
- Verified traveler (8/5): - 생각보다 넓고 생각보다 깨끗하고 쾌적한 편이었습니다. 직원들도 친절하여 인상에는 좋게 남았습니다. 다만, 조식이 굉장히 부실한 편이고 화장실이 통유리로 되어 있는 점은 다소 불편했습니다. 하지만 공항에서 가깝고 가격도 저렴한 편이어서 후에 재방문할 가능성이 높은 편입니다. 아주 좋지는 않았지만, 괜찮았습니다.
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