The Links Corporate Guest House
Location: 147 Gleneagles Drive, Silver Lakes Golf Estate, Pretoria, Gauteng, 81, Pretoria, ZA
Star Rating: 5 Stars
Property Type: Guest houses
About this Property
Luxurious Accommodations
Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private patios and bathrooms with separate bathtubs and showers, featuring deep soaking bathtubs and rainfall showerheads. Enjoy complimentary wireless internet access and satellite programming for entertainment.
Recreational Amenities
Enjoy the indoor pool, spa tub, and fitness center during your stay. The property also offers a picnic area and barbecue grills for a delightful outdoor experience. Unwind at the bar/lounge and take advantage of room service for added convenience.
Convenient Location
Located in Pretoria (Silver Lakes), The Links Corporate Guest House is a short drive from attractions like The Grove and Silver Lakes Golf Course. With a roundtrip airport shuttle available and nearby landmarks such as Sammy Marks Museum and Nkwe Pleasure Resort, your stay promises to be both relaxing and eventful.
Book your stay at The Links Corporate Guest House now for a luxurious and unforgettable experience.
Important Information
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 10:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 AM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Dinner is available by reservation only and must be booked at least 1 day in advance.
Amenities & Facilities
- Fitness facilities
- Health or beauty spa nearby
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Wheelchair accessible
- Picnic area
- Fitness facilities
- Free airport transportation
- Front desk (limited hours)
- Express check-in
- Parking (limited spaces)
- Airport transportation - pickup (surcharge)
- Game viewing nearby
- Health or beauty spa nearby
- Well-lit path to entrance
Rooms Available
-
Family Studio
2 Queen Beds
592-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Grand Studio Suite
2 Queen Beds
592-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Exclusive Suite
1 Queen Bed
366-sq-foot individually decorated room, located on the top floor, patio with golf course views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Standard Double Room
1 Queen Bed
269-sq-foot individually decorated room with a patio
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, safe, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Business Double Room
1 Queen Bed
366-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Family Room
2 Queen Beds
592-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Executive Room
1 Queen Bed
409-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Luxury Room
1 Queen Bed
366-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Family Studio Suite
2 Queen Beds
592-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Comfort Double Room
1 Double Bed
366-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Premier Apartment
2 Queen Beds
915-sq-foot individually decorated room, located on the top floor, patio with garden views
Layout - Bedroom and sitting area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Electric kettle, room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Fireplace
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Separate sitting area
- Room service
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Guest Reviews
- Shireen F (10/5): -
- Jean (10/5): Great stay and value for money, my favorite guest house in Pretoria, will definitely return for another stay. - The location, my favourite Guest house to stay at when visiting Pretoria Could maybe add more variety to the breakfast choices.
- Lloyd (8/5): -
- Chane (6/5): I felt the upgraded room unnecessary because all had toilets. I feel robbed - Na After booking the first room it asked me if i wanted to upgrade to a room with a toilet
- Linda (8/5): It was enjoyable. - Clean and comfortable stay. No bar facilities, insufficient sundries in the room.
- Daniel (8/5): -
- Mahlangeni (3/5): - The space is really lovely, large and well decorated and its in a lovely area. I was initially placed in a room without WiFi and the aircon would get warm not hot, as is per norm. It was quite cold as well so there wasnt a blanket in the room. I was then moved to a room which smelt stale and mouldy as the carpet was wet. I bought sprays and would clean the room for myself during my stay.
- David (9/5): - The quietness The bathroom needs ventilation
- Edson (9/5): -
- Tobie (9/5): -
- Iris Khosana (10/5): -
- Catherine (1/5): Very disappointing. We in fact did not stay and had to source alternative accommodation. - N/A The room we were allocated was shocking. Nothing at all like the pics on booking.com
- Lindi (6/5): Beautiful place and friendly staff, but cleanliness and maintenance fell short - The staff were exceptionally friendly and welcoming, which made us feel well taken care of throughout our stay. The property itself is beautiful and has a lot of potential, with lovely surroundings and a warm atmosphere. We noticed several areas that need attention. The room lacked proper maintenance, and a thorough spring-cleaning would make a significant difference. The floors and shower were not as clean as expected, and the swimming pool also appeared dirty. Considering the property is advertised as 5-star, our room unfortunately did not meet those standards.
- Hammond (6/5): -
- Natie (9/5): -
- Lorenzo (4/5): Very Disappointed. Definitely not a 5 star facility - The location The property is advertised as a 5 star facility but there was no hot water, no hairdryer,no slippers as advertised and the indoor pool was dirty .. One plug to either plug in TV or phone. Place smelled of dust and towels needs replacements as they have no fibre left ...
- Koketso (10/5): Exceptional - Neat, quiet and child friendly None
- Liezel Van Eeden (10/5): - Everything
- Andrew (7/5): -
- Clive (7/5): -
- Jackie (9/5): -
- Muhammad Irfaan (8/5): Good stay - Friendly Staff with good facilities. Would Stay again
- Manish Kumar (8/5): Was peaceful and calm stay. - Hotel location, cleanliness and staff are very good, only missing I house food facility Na
- Johnny (10/5): - Friendly staff
- Tshepo (2/5): It was poor - The treatment off staff perfect. That the bathroom was too cold and the was no gowns and slippers to wear after bath and we were not allowed to eat in our room
- Benedict (10/5): - 1. In a beautiful security estate that made me feel like home. 2. It gives a presidential look and feel
- Dinha (4/5): -
- Samkeliso (7/5): -
- Ilze Coetzee (3/5): Negative experience - Location Experience was very negative. Arriving and had to walk through the entire house to the back to find someone. The place feels like a graveyard... cold and impersonal. Bath water was at best luke warm. Overall a very negative experience.
- Mike (10/5): -
- Kansime (7/5): - Breakfast was good but I don't eat pork that was the only Problem To give me pork yet I didn't order it
- Anton (10/5): -
- Xoli (8/5): Except breakfast, i cannot complain your home is beautiful and i can come back. - I was not impressed on the food. There was nothing to write home about. At least add some fruit salad/ yoghurt/ scones The food was just dry and not appetizing at all.
- Nwabisa (10/5): Phenomenal - Breakfast was tasty. Staff was friendly and it was a clean classy experience. Very hotel esque but in a much cozier setting š
- JAN (9/5): - geyser didnt work - no warm water.
- Daniel (9/5): -
- Matjila (10/5): I enjoyed - Excellent none
- Madeleine (8/5): -
- Same (9/5): My stay was great with lovely friendly staff - The property is clean and comfortable N/A
- Gugu (8/5): Good , they can do better - Great location Safe And clean Breakfast is served very late Start time for breakfast is 8:30 Left there for work at 7:30
- Gerda (8/5): -
- Stephanus (5/5): -
- Tladi (8/5): - Everything was good expect the fact that the owner didn't send me the security gate pass code so i lost the first night and she was rude when i asked for one more night to compensate me. Manager's or owner's attitude because of gate security code.
- Louise (8/5): -
- Francois (9/5): -
- Lambert (9/5): Superb - Location for our purpose was excellent. Very safe Room a bit small (compared to a previous experience at The Links. Open tile floor in a very cold night without mats next to the bed (no mats in the room) was uncomfortable.
- Coombes (9/5): I would recommend this guesthouse to others and will happily stay there again in the future. - The breakfast was delicious, the staff were welcoming and friendly and the property was beautiful.
- Jolene (9/5): Superb -
- Clementine (10/5): Exceptional -
- Willem (10/5): Good value for money. - Breakfast was fine. No fruit at breakfast
- Lambert (9/5): Nice comfortable safe and quiet - Breakfast was served without delay, fresh and warm. Nice thank you A lot of steps, and slippery in the wet weather (Outside steps)
- Lombard (10/5): Exceptional - Die kamers is groot en baie gerieflik. De omgewing is pragtig en rustig. Alles is baie mooi As daar iets is om oor te kla, die tafeldoeke was vuil. Verder was alles in orde
- Joanne (7/5): Good -
- Breytenbach (1/5): Bad -
- Xolo (10/5): Exceptional - The room was big and beautiful Nothing
- Sunil (7/5): Good - Shower head was damaged Cupboards dusty Bathroom door does not close Walls not clean
- Ido (7/5): Good -
- Jessica (7/5): Good -
- Yolandi (9/5): Superb -
- Anton (1/5): Not going back again - Not having a hot shower7
- Derek (3/5): Poor -
- Derek (2/5): Very poor -
- Lunika (6/5): Pleasant -
- Gamongwe (10/5): Exceptional -
- Daniel (8/5): Very good - We couldn't have breakfast because we had to leave too early. They could have just offered a muffin, yoghurt and a fruit hamper or give us a refund on the breakfast part.
- Johannes (4/5): It was definately not higher than a 2 star, not worth the money we paid. I recomend any body who expect 5 star definitel - The building is nice and spacious, and in a good location, in a secured estate. The presentation was not good, the fact that things was advertise as been available but wasnāt, no bar, no lunch or dinner available at the property no minibar, it was advertised that washing and ironing was available as a paid service I asked and was told that its not available. Dishes were piled up and un washed for long periods. No cups to make coffee. Milk was supplied un sealed glass bottles and was sour. There was ants every where. The towels , was stained and table cloths was dirty and not replaced frequently. It was not five star as it was made out to be. We did not feel very safe as the doors were not locked every thing was left open. Even the security gate is permanently open. The lighting is very poor, in most of the living areas.
- Justice (9/5): I had and awesome stay - Very delicious breakfast thanks As now nothing
- Robert (1/5): In 26 years of B&B stays in South Africa this was the worst experiance that I have had. - Breakfast adequate but at the lower end of scale in terms of quality. No cold water so unable to wash or even flush toilet. Water only turned on as I was in the process of loading the car to leave the following morning. Didn't appear to be anybody contactable before breakfast. Delay with room as maintainance had to be called to adjust room door so that we could lock it. 'Half board' turned out to be a credit towards food at a sports bar a 10 minute drive away. Very difficult to access the property. Security gate at entrance to estate required an access code - one that had not been provided. Once in enquired about code to get out to the bar where we were able to get food. Eventually supplied with an entry and exit code. When we returned we were denighed access to the estate as our code had been used to exit and, therefore, the entry had been cancelled. More delay while security obtained approval for us to return. Description promised a 'garden view'. Photo attached.
- Clementine (8/5): Everyone loved the secure property and location. Easy access to mall - Wedding group of 14, accommodated in family and double rooms. Felt like we were in our own home, great to eat together Ant infestation, even on food in fridge. Towels look tired, look out of place based on quality of rooms. Spanish omelette recipe needs work, sometimes had too much cheese. Staff speaking too loudly.
- Ferdinand (8/5): Very good -
- Roelof (4/5): Disappointing -
- Rene (1/5): Bad - Nothing! The place gave us three times the wrong address with the access code!!!!! As we googled the right address, we arrived at the guesthouse, but there was no one at reception to receive us. The place was empty. We phone the lady four times and have no answer! We phoned the manager or owner of the guesthouse and said she would try and get hold of the lady to help us. After 15 minutes, we were checked in. We arranged with the reception that we will be late as we have a 40th birthday to attend to. The receptionist told me it was no problem the door would be open and kept open for us.So we came back and then the door was locked! We phoned 10 times to see if we could wake her because not one of the 3 keys that we received has worked! So then, yet again, we phoned the manager/owner and told her that this is unacceptable for the amount that we pay, and this is the service that we receive! Then the answer we get is they electricity bill is high, etc. That has nothing to do with us! So she asked us who was the receptionist who helped us... so clearly, the manager/owner doesn't even know who is scheduled to work what day! So we went up to our room, took our stuff, and then walked out! Then yet no one was checking if we were booked out and took our keys! This is utter poor service for a 5 star guesthouse!!!!!!!!!
- Joel (9/5): Superb -
- Katlego (10/5): Exceptional -
- Elize (10/5): Friendly helpful staff - Very neat and cleane Excellent
- Johan (5/5): Expected better - Beautiful guesthouse and the location Couldnāt have breakfast which was included because it was served too late at 8:30 after we asked for earlier. Not enough towels and the airconditioner didnāt work they were experiencing a heat wave. I Had to wait outside the security gate of Silverlakes for a pin before entering after getting something from the shops. No one at reception from after we entered until we left. Beer bottles in the parking area and no cleaning was done in the reception area for a day.
- Poppy (9/5): Superb -
- Janine (10/5): Exceptional -
- Andre (8/5): Overall good experience - we will see you again - The breakfast was awesome as always - well prepared and delicious. Location is perfect, 2km from my office and the facilities are very nice We were moved to another similar room because the one booked's TV did not work. The room's curtains were all open and it was VERY hot inside - maybe considering closing curtains on hot days and if known bookings, turn on aircon so long . Bathroom basin plug did not work and the drain was clogged.
- Anneke (8/5): Top class accommodation in the heart of the suburbs - The accommodation was top notch! Loved the huge rooms and lovely bathrooms. We had a really good stay. The house is ideally located, and it is in a very secure estate, which makes it perfect for anyone to stay at. No complaints. It was all lovely
- Magnolia (10/5): Best stay - Property is located in an estate whereās tight security Rooms were big Facilities were clean Staff was friendly Cold water in the mornings We had to shower in cold water including my baby
- Dr (6/5): Attention to some detail would have changed our stay from good to great. - Excellent breakfast. Room was big and clean. Bed was really comfortable, and we slept well. Enough hanging space in cupboard, with nearly enough coat hangers. Cold bottled water in fridge was appreciated. Nobody at reception when we checked in - had to fetch staff at the back of the property. Not proper soap in room. Hot water in shower turns ice cold and after a while hot again. Shower head partially blocked and worn. Bathing towels old and too small. TV not tuned in.
- Simone (7/5): Good -
- Yanga (8/5): Very good - Property N/A
- Thokozile (10/5): Exceptional - Friendly stuff, cleanliness, safe and secure, breakfast was delicious and it was prepared with love and we enjoyed everything about the guest house. The pool is too deep and it doesn't accommodate those who can't swim, it doesn't have any grabbing handles when you slip
- Phillip (10/5): Exceptional - Safe, clean, and quiet location š friendly staff that made you feel very welcome š Nothing
- Francois (9/5): Superb -
- Andre (8/5): Enjoyed my short stay and will most definitely come again - Breakfast was awesome, location perfect. Although at first glance it seems very clean and neat, when looking closer there is a lot of dust in places that should be cleaned e.g. bottoms of chairs in dining room, difficult to reach places etc, but rooms are clean
- Rudolph (9/5): Superb -
- Pepper (10/5): Great Guesthouse and conference facilities - Facilities are great Nothing
- Ngema (10/5): Very comfortable and relaxed place to stay. No noise and service is 100 percent. Keep it up - Everything is in good standing Nothing
- Neil (8/5): Very good -
- Tandiwe (8/5): It was nice - It was lovely. Your staff especially Bomi was outstanding Lights in balcony were not working & we struggled with seating outside. Chairs could also be more comfortable. The water must run for very long before it gets hot.
- Desiree (10/5): Exceptional - WE went to food factory for breakfast. The food was delicious and well prepared. The swimming pool looks too deep with no rails and stairs. Unsafe for kids
- Charleen (7/5): Good - Everything else was great. Dstv didn't work, no 2 prong adapters to charge electronics, not enough towels, bed was very bouncy and creeky
- Kobe (10/5): Exceptional -
- Hannes (8/5): Very good -
- Heinrich (3/5): Poor - Close to meeting place Room dirty carpet Towel stained No warm water to take a shower - had to take a cold shower Aircom is making a loud noise and not cold Reception when arriving unmanned for more than 15 min Break fast first morning arrive from outdide ice cold. Refused to order breakfast the second day but still got charged same parice For a 5 star establishment, it's totally shocking.. Do not know how the stars was awarded. Will never stay there zgain and wii def spread the word about my experience.
- Marais (8/5): Very good - Everything
- Jacob (7/5): Great area, quiet, 4 star - You need to drive or order from a nearby restaurant. The food were good though. Reported lack of hot water in the bathroom, staff responded, but the same occurred for the rest of the stay.
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