Moxy London Excel
Location: 1014 Dockside Road, London, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Modern 4-Star Hotel in London
Convenient Location and Amenities
Located just 2.9 km from the O2 Arena, Moxy London Excel offers a shared lounge, bar, and free WIFI. Guests can enjoy a complimentary welcome drink and a continental breakfast. The hotel also features a business centre, ironing facilities, and convenient reception assistance for exploring the area.
Pet-Friendly Accommodation
This 4-star hotel is pet-friendly, ensuring all members of your family are welcome. Private parking is available for a fee, making it easy for guests to bring their furry friends along for the stay.
Close to Airport and Attractions
With Greenwich just 4.4 km away and London City Airport a mere 1 km from the hotel, Moxy London Excel provides easy access to popular attractions and convenient travel options.
Book your stay at Moxy London Excel now for a modern and pet-friendly experience in London!
Important Information
When booking 10 rooms or more, different policies and additional supplements may apply. All guests checking in at the hotel will be asked for a valid ID and a credit card for a pre-authorization for accommodations and/or any extras that might occur during the stay. Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Wheelchair accessible
- Lower bathroom sink
- Emergency cord in bathroom
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Internet access
- Wine release events
- Secured parking
Rooms Available
-
Moxy Extra Sleeper XL Queen Room with Sofa Bed
This rooms feature a floor-to-ceiling art wall, free Wi-Fi, a 42-inch LCD TV, and en-suite shower facilities. A double bed and sofa bed comes in these rooms.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Sofa
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Moxy Queen Room
These rooms feature a floor-to-ceiling art wall, free Wi-Fi, a 42-inch LCD TV, and en-suite shower facilities.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Moxy Twin Room
These rooms feature a floor-to-ceiling art wall, free Wi-Fi, a 42-inch LCD TV, and en-suite shower facilities.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Radio
- Toilet
- Private bathroom
- Heating
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Guest Reviews
- Sara (9/5): -
- David (10/5): -
- Annika (8/5): -
- Oluwafemi (8/5): Stay was great - The lounge
- Sebastian (8/5): - Smaczne śniadania, czystość
- Sophie (3/5): DESPITE PROXIMITY TO AIRPORT I WOULDN'T STAY AGAIN - VERY GOOD PARKING ALTHOUGH SIGNAGE COULD BE CLEARER THE ROOM SMELT OF STALE BODIES, THE SHEETS SMELT ALSO AND WASNT CONVINCED THEY WERE CLEAN, I FOUND A LONG BLACK HAIR IN THE BED AND LONG BLACK HAIRS IN THE SHOWER
- Miriam (8/5): - Good location, close to the DLR. Good breakfast The car park if too hard to find.
- Anniz (8/5): Easy access, reasonable price-quality -ratio - Good breakfast with lot of tasty products to choose from. Great location near DLR station, easy to come and go. All the towels were changed everytime when the room was cleaned - unnecessary and really not good when thinkin of environmentally. Coffee machines at breakfast did not have all the choises available every morning.
The deposit is not yet returned.
- Ahokas (10/5): Suosittelen, etenkin jos haluat edullisen vaihtoehdon. - Hotelli oli edullinen ja sieltä löytyi kaikki mitä tarvitsimme. Sängyt oli mukavat, aamupala maittava. Meidän huoneeseen kuului meteliä lentokentältä sekä pihalla kävelevistä ihmisistä, ne ei haitannut kuitenkaan merkittävästi.
- Deimantė (10/5): -
- Angela (8/5): Welcoming, relaxing and quiet - Quiet, TV modern and good size It was a little on the cold side and couldn’t warm room up due too system used
- Nicklas (7/5): -
- Anna (10/5): -
- Izabela (10/5): -
- Donna (10/5): -
- Katie (9/5): -
- Jolanda (8/5): - Fijne badkamer Niets
- ALEXANDROS (6/5): -
- Salvador (10/5): estancia de negocios - la cama era muy cómoda y la ubicación excelente. sin duda volvería a alojarme en este hotel nada, quizá el wifi no era muy estable, pero estaba todo bien
- Alberto (9/5): -
- Martina (9/5): Piacevole, pulito, strategico - Hotel molto pulito, accogliente con molti confort. Posizione strategica, vicino alla metro, ad un pub, al ExCeL Exhibition Centre. Personale disponibile e sempre presente. Colazione molto abbondante. Un po' caro rispetto ad altri hotel
- Sergey (10/5): Nice and clean hotel outside the city center - Clean rooms, friendly staff, good breakfast, modern and safe area - including a nice embankment which is just perfect for a morning run! Quite a distance from the city center yet easily accessible by public transport - DLR station is just a few minutes’ walk away. Nothing
- Nick (8/5): -
- Mallory (8/5): -
- Clausen (9/5): -
- Keith (10/5): -
- Fabien (7/5): -
- ANGELA (8/5): Nice short stay - Great location, nice bathroom and shower Room didn’t have a proper desk to sit at - not ideal if you travel for work but it’s OK for 2-3 days
- Tim (4/5): - Staff seemed disinterested,
- Garry (10/5): Very good. - We booked a room with two double beds. Room was
perfect size, the beds were separated by a wall that gave a little privacy (traveled with 'young adult' daughter). Both beds had their own TV. Breakfast was buffet style but was very good, with a wide variety of options. Not much.
- John (7/5): -
- Jenny (10/5): - Clean, comfortable modern and good location for places we were visiting
- Krzysztof (9/5): -
- Iris (8/5): -
- Rosario (7/5): -
- john (9/5): -
- Jiong (10/5): -
- Sharanjit (5/5): The breakfast was lovely, hotel was clean. Good location. Staff were not very helpful :( - Location was good :) Staff not very helpful
- Sarah (5/5): Nice and modern but not enough staff to offer good service - Relaxed feel. The marathon gift. Relatively modern Lack of staff at night doing multiple jobs was stood for over ten minutes waiting to order a drink and got completely ohnore even i tried to get his attention. We gave up and has drinks elsewhere
Lack of staff also led to waiting iver 20minute for a pint the following as the barrel needed changing
Shower silicone needs changing at bottom. Very grubby.
- Eva Bronzini (10/5): -
- Karrie (8/5): -
- Edward Lewis (9/5): Muy Bien - Trabajé en el Excel Center que estaba a unos minutos andando desde el hote. También perfectamente ubicado junto aeropuerto London City que también esta a distancia de paseo del hotel. Con ello no necesité de ningún transporte. LLegué al hotel sobre las 12 del medio día y no me dieron habitación hasta las 15:00rs
- Ian (7/5): Short and sweet - Free parking. Too far from central London
- Veselin (9/5): -
- Ray (3/5): Joint worst hotel by excel - Bed was comfy Staff were clueless
- Patrick (10/5): Staff were super nice and super helpful so welcoming and always wanting to help - Clean , great breakfast area , quiet despite being beside the air port , staff were super nice and helpful Nothing it was fab
- Danny (9/5): -
- Geneviève (9/5): -
- Giselle (9/5): -
- Jordy (9/5): -
- Filipe (9/5): -
- Richard (10/5): -
- Weronika (9/5): - Very comfortable and spacious. Good location when working at Excel for the weekend. Only one plug socket which is strange.
- Tanveer (9/5): -
- Louise (7/5): - Staff very friendly and fab location for excel Noisy upstairs neighbours
- Danny (8/5): -
- marisan828 (10/5): Amazing stay - Stayed here for an early anniversary celebration and I cannot fault this hotel.
From the start to the finish all was perfect
We got in earlier than expected and had a room available which is always a plus :)
Our room was beautifully decorated and cleaned ..
we also had some complimentary drinks and Snacks which i thought was a lovely touch .
The beds are very comfortable and the best of all is even though it’s by the airport you cannot hear a single sound… I’m a very light sleeper so this was definitely a bonus ☺️
100% would recommend and will definitely comeback again
Thanks guys
- Tejan (8/5): -
- SAKIS (7/5): - Τα δωμάτια κ η καθαριότητα στα δωματια Το πρωινό και η άσχημη μυρωδιά στα σερβίτσια
- rajeevjn (10/5): -
- david (9/5): - `
- Thomas (8/5): -
- Molpeceres (9/5): -
- Yannick (7/5): - Le bar ouvert 24h/24h Le bruit de la porte coulissante d’entrée quand elle s’ouvre
- Karolina (8/5): It was ok, but not the best - Firstly, property was in a very good location, as I came to London city airport, was very good to get to and from hotel to the airport by walk. Staff members, especially receptionists were not friendly and welcoming since I stepped in to hotel. The only one girl was nice when I was checking out. I got the room, window to the trashes, so since the very early morning glasses were breaking and couldn’t really rest.
- Slavomir (10/5): -
- Jakub (9/5): -
- Nicola (8/5): -
- Caroline (8/5): -
- Monika (9/5): -
- Velimir (9/5): -
- Mirta (9/5): Très satisfaisante - Très sympa, j ai adoré le self service en petit déjeuner , très bien varier, et on avait largement le temps pour les prendre tranquillement...service assez rapide au niveau de commande de repas,c est cool ,la chambre très propre tout les jours merci beaucoup, j aime la carte ( passe) très pratique et sécurisée Personnel pas un mot français a l accueil si non il etait sympathique tout de même, merci ,...ca manque un peu de lumière le côté restauration le soir, et le deuxième lit canapé été un peu dure dans la 2 ème chambre. Tarif repas un peu cher
- Bruna Simão (10/5): -
- Stefania (7/5): okish - Size of the room is good and beds are comfy. it was cleaned if someone decides to ignore the stain on the carpet. The staff is super nice and helpful. Location very convenient for London ExCel
Variety of food for breakfast Issues with airco as it has a fixed temperature for the whole hotel and if it is cold as it was for me no way to increase the temperature. The staff were super nice and offered a heater but a centralized airco and a note saying that it is for the environment is definitely below expectations
I had dinner at the hotel and food was not particularly good
- Jennifer (8/5): -
- Kelvin (10/5): -
- Mara (3/5): Disappointing experience - Very bad experience at this hotel. Have previously stayed in Moxy Stratford and was much happier. The room we got given had a window which did not open and the 'AC' only works on heating, it would not go down below 21 degrees. The room was constantly over 24-25 degrees, making it impossible to sleep. The AC would barely bring down the temperature by 1 degree. We alerted reception about this and they suggested to 'just try and open the window' as if we had not done that already. The next morning we went back to discuss this issue, they said someone will look at it and if they cannot fix it, we can move to another room. When we returned in the evening, we were told they were unable to fix it and also that the hotel was fully booked so they do not have another room for us. This was incredibly frustrating and disappointing. The pillows are also very bad, and when asked if there's any other type, we were given 'the softest pillows' which were identical. They also took a 20 pound deposit which we were told would be refunded in roughly 3 days but to give it 5. It's now been 8 working days and still no refund...
- Tafadzwa (10/5): Really great Stay. It’s very convenient & comfortable - The room The Coffee
- Christel (9/5): -
- Megan (10/5): Perfect! - I loved the quirky vibe and how quiet it was Nothing
- Vieira (8/5): -
- Ana Maria (10/5): -
- Kool (9/5): - Very clean and nice place. There wasnt fridge in the room.
- STEVE (10/5): wonderful and restful after a hectic day at Salute 53 event. Thankyou. - Just enough quirkyness , friendly and helpful staff, very clean and comfortable, super and affordable food plus a bonus free moxy cocktail! Room was lovely and I felt as though I was as relaxed as at home. I honestly cannot think of anything at all . I had a lovely stay and location was perfect for my visit to the Excel Centre. I guess that the only thing that I didnt like was that my mates were in the Premier Inn, where I couldnt get in , and not at the Moxy!!!Their loss.
- Mcdowall (10/5): -
- Valentina (9/5): - Molto pulita, ottima colazione, camere accoglienti, personale gentile. Hall bella e funzionale per lavorare.
La posizione chiaramente non è ideale per visitare Londra ma questo lo si sa al momento della prenotazione e non dipende dalla struttura. Ottima posizione invece per eventi all’ExCel
- Adrien (8/5): - L'emplacement idéal et calme. Devez-vous l'emporter ? Il était bien, mais pas idéal avec des enfants en bas âge.
- Noemi (8/5): -
- Marieke (8/5): Een goed hotel met vriendelijk personeel en een leuke sfeer. - Stilte op de kamer en vriendelijkheid van het personeel. Een beetje ver van alles.
- Jane (10/5): Definitely come back again - Lovely and airy good staff clean and just mins from the train station will definitely stay again
- Guest (8/5): -
- Naomi (10/5): This is my second time staying and I would definitely come again if I am staying in that area. - Beautifully designed and the rooms are perfect for a short stay. An ironing room provided which was very handy and extremely helpful and lovely staff. Smart TV has the ability to connect your own devices (Phones, iPads, Laptops etc) which was amazing. Placed around the Docks so it was a beautiful place to have a walk and enjoy scenery and get hot or cool drink. Placed around many venues with Ubers being a reasonable cost and a very short journey to places near. (Restaurants, Clubs, Activities, Lounges). The DLR station is also placed right outside the hotel making travel stress-free and so simple. Unfortunately the rooms don't have hotel service phones to make calls to the front desk for any enquiries so you do have to go downstairs to speak to the front. This personally was not a huge issue for me nor my partner, however, this may be an issue for others who are staying on higher floors.
- Juncal (10/5): -
- Eniola (4/5): Poor quality everything - Decent location for o2 arena. Suite was spacious - The suite was poorly laid out ergonomically.
- The sofa bed was peeling and in literal pieces. Totally unhygienic and unsafe for any human to sleep on.
- The automatic room door is awful.
- The lift was broken.
- Breakfast is low-quality but expensive.
- My card was charged multiple times by the Hotel without my use/ authorisation.
- sephora (10/5): -
- Rolanda (1/5): -
- Ninin UK (8/5): -
- Martin (10/5): -
- Aiswsrya (6/5): -
- Guest (8/5): -
Photos