Panacea Suites Hotel

Location: 22 KM Borg El Arab Road, King Mariout, Borg El Arab, eg

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:30 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• BBQ facilities
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Sauna
• Currency exchange
• Chapel/shrine
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Baby safety gates
• Public Bath
• Coffee Shop on site
• Fruits
• Steam room
• Personal trainer
• Staff adhere to local safety protocols
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV outside property
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Pub crawls
• Happy hour
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Access to nearby outdoor pool
• Playground on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Swimming nearby
• Water tubing nearby
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Basic Villa

  3 King Beds

  1615-sq-foot soundproofed room, located on the ground floor, balcony with garden views

  
  

  Layout - 3 bedrooms and living room

  Internet - Free WiFi and wired internet access

  Entertainment - 40-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - 3 bathrooms, shower, bathrobes, and slippers

  Practical - Desk, safe, and phone

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - No cribs (infant beds) or rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Separate bedroom
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Soap
  • Location - ground floor

• Villa With Garden View

  The suite features two floors and luxurious amenities, including a downstairs living, work desk and dining area, as well as a flat screen TV, and a kitchen offering tea and coffee facilities, a microwave, a refrigerator and a kettle. The ground floor also features a terrace overlooking the swimming pool. The upper level consists of three bedrooms with double beds, and three ensuite bathrooms.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Free gym access

• Double Room With Pool View

  Featuring a balcony with a pool view and overlooking the Mariout Lake, this air-conditioned room offers twin beds, a seating area, a flat-screen TV, a mini bar, tea and coffee facilities, a hairdryer, and bathroom fitted with a shower. The room also offers free Wifi.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Free gym access

• Presidential Suite

  The suite offers two comfortably furnished bedrooms, one with a double bed and one with twin beds, a living room with a seating area, and a terrace that overlooks the swimming pool and Mariout Lake. The suite also offers two bathrooms, one of which is an ensuite, a kitchen with tea and coffee facilities, a microwave, a refrigerator and a kettle. Free WiFi is also offered.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Free gym access

• Junior Suite with Pool View

  The suite features a bedroom with a double bed, a living room with dining area, and a terrace that overlooks the swimming pool and Mariout Lake. The suite also features a flat screen TV, a mini bar, a microwave, tea and coffee facilities, a hairdryer and a bathroom fitted with a shower. Free WiFi is also offered.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Free gym access

• Junior Suite with Pool View

  The suite features a bedroom with a double bed, a living room with dining area, and a terrace that overlooks the swimming pool and Mariout Lake. The suite also features a flat screen TV, a mini bar, a microwave, tea and coffee facilities, a hairdryer and a bathroom fitted with a shower. Free WiFi is also offered.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Plunge pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Window
  • Free gym access

Guest Reviews

• EMAD (10/5): Would definitely return - The place exceeded our expectations. Great atmosphere and lovely staff Nothing.
• Ali (7/5): - المكان جميل. الموقع يخوف
• سمير (10/5): فندق مميز تعامل موظفين اكثر من رائع فقط الموقع سيئ لأبعدالحدود - النظافة وتعامل الموظفين الموقع
• Stefanus (8/5): -
• Chachoua (10/5): We loved everything about it from Kirlos Nabel and Mohamed at the front desk to everyone in the place that makes you fee - Everything
• Ahmed (9/5): I would do it again as it’s a value for money and staff are great - The staff are great and supportive and cheerful Location is a bit hard to reach but once you reach there you forget about the location
• Mina Abdelnour (9/5): best value for money - Spacious rooms , nice view , clean bathrooms , professional staff AC sound was too loud really poorly maintained , breakfast was poor, bread wasn't fresh
• Sherif Abounaga (6/5): Quiet neat hotel/ helpful staff - Checked in 12:30PM before official time Rooms are very wide Clean rooms Wi-fi available Complimentary fruit salad Reception follow-up with us as we advised that we need to have breakfast before 7am, accordingly they called to make sure that this is still our choice Breakfast is pre-set menu with sufficient quantities for person Waiter in restaurant was helpful After my feedback, I received a call from the hotel General Manager expressing his apologies and offering a reasonable discount on my next visit and actually I am satisfied with this apology Although I booked a double room and upgraded to include my son 14 yrs, I discovered that my son should be counted as an adults,Upon arrival receptionist advised that he will not be charged and will be complementary.while check out I shocked as the receptionist (not the same person) advised that I am charged with additional 500 pounds being charge for my son I didn't like this but had to pay cause I was in need to leave the facility being late for an appointment
• Anifowose (6/5): - Breakfast was excellent. Location is too far from…everything The issue of the wifi expiring every 12 hrs was very poor.
• Ahmadallam (8/5): Very good -
• Adel (9/5): Superb -
• Mariam (10/5): I really enjoyed my stay at Panacea, and again, your staff are very very decent. - Delicious breakfast...Very rich in quantities and varieties...Very decent staff. Unfortunately, the hotel is away from the sea.
• Amir (10/5): Exceptional -
• Hanaa (5/5): Passable -
• Rushell (10/5): - Everything perfect
• David (6/5): Pleasant staff. Beautiful gardens - The stuff at reception. Were very helpful and friendly . Samuel and Mohummed were amazing. Also provided a very recommended driver to take me around . The menu espically the breakfast not enough variety. Did not have a meat protein options. No gluten free bread or non dairy milk options. Showers needs to fix for free flow of quicker water drainage. Suite gardens need to have more grass. And need to be moved and clean.
• Dr (6/5): Not fit for disabled person and good team but a lot of work is needed - Thank you for sharing my review of the family holiday resort. Here is a summary of my key points: 1. Isolated location: The resort is situated in an isolated place, lacking access to local services and entertainment. 2. Average breakfast: The breakfast provided at the resort is considered average in terms of quality and variety. 3. Slow service: The service at the resort is very slow, with a couple of items taking an hour to replenish. 4. Noisy environment: There were a lot of kids crying non-stop, which may have affected the overall experience. 5. Unhygienic food handling: Some kids helped themselves to cold food with their bare hands, which is not hygienic. 6. Fresh and quality food: Despite the issues mentioned, the food at the resort is nice, fresh, and of good quality. 7. Slow dinner service: The dinner options are great and reasonably priced, but the service is again very slow. 8. Average bread quality: The bread provided at the resort is considered average and nothing to be proud of. 9. Presence of flies: Flies were a constant presence at the resort, which may have been unpleasant. 10. Temperamental TV in the restaurant: The TV in the restaurant was reported to be unreliable. 11. Efficient room service: The room service, particularly Bahgat, was efficient and paid attention to detail. 12. Polite and efficient staff: Botros and Mr. Esmat from the restaurant, as well as Mina, Corolos, and Mohamed Dahab from the front desk, were professional, helpful, and provided service with a smile. 13. Overall average experience: While the staff members are praised, the resort is considered to be in an average spot. 14. Feedback for owners: There is a hope that the owners will address the mentioned issues and work on improving the resort's assets. Thank you for sharing your feedback, and it is hoped that the owners will take your comments into consideration for future improvements. As above
• Baker (6/5): The location is too bad....apart from that its ok - The staff behaviour The location........its horrible
• Mohammad (10/5): Exceptional -
• Azeem (10/5): Exceptional - Panacea suites hotel has everything you need for a great stay .first I like to thank Mr diaa a receptionist very kind person. He made out stay pleasant .my wife and my son only visit Egypt and we choose this hotel .they live there 3 nights Mr diaal also arrange for my family texi and well maners and good behaviour driver . Food . location.bed room all 💯 👍Mr diaa very thankful to you. This guy was amazing 💗🙏hope next our tour again with you ..diaa 🫡 Nothing 😎
• Michael (8/5): Very good -
• Frej (8/5): Very good - Location good. Wifi unstable. Breakfast could have been more fresh.
• Dhary (7/5): Good -
• Jp (7/5): Good -
• Anonymous (10/5): Exceptional -
• Sol*mar (1/5): Not acceptable... - size of the room I travel a lot for business and worldwide. The reviews for this hotel cannot be real reviews. The only positive thing is the size of the room and the chosen interior. The lake view is a swampy landscape, the hotel is in the middle of extensive construction work and rents out to Citizen for weddings or baby showers. These are both points that need to be communicated due to the noise conditions, which the hotel does not implement. It is not possible to find other places in the hotel to hold meetings or conferences undisturbed, apart from the lack of peace and quiet. The breakfast is loveless, a slap in the face in terms of taste. The interior is broken and unkempt. An advertisement for peace and relaxation under poorly trained "management" - if one can even speak of managing here. If you expect real management structures, with the Hilton around the corner you will be professionally positioned as usual, with real reviews.
• Elsayed (4/5): Disappointing -
• Ahmadallam (8/5): Very good -
• Gurmeet (10/5): Amazing stay with affordability. - Panacea suites hotel has everything you need for a great stay. Firstly I would like to thank Mr.Shady Elwy,the front desk manager. He has been very prompt, kind and generous. He made our stay pleasant. Always on his toes to assist us. We were offered a nice room with a balcony and pool view. The chef prepared customised delicacies for us. Overall it was a wonderful stay. Kudos to hotel staff There is nothing such that we didn't like
• Kassem (9/5): Superb - Very supportive staff Clean and large rooms Tasty breakfast Location
• Fadi (9/5): Superb -
• Anonymous (10/5): Exceptional -
• Nasr (9/5): Superb -
• Ahmed (8/5): Very good - Value for money Location Parking
• Ionela (9/5): Good value for the money - Very clean, very spacious! The location
• Sayed (9/5): Superb - Staff are smiley and helpful. Quiet and clean place. Value for money Nothing to mention.
• Mohamed (7/5): Good -
• Tiaminou (9/5): The hotel offered everything we needed for our short layover - Very friendly, helpful and professional staff. The rooms are very clean and great for families. Also the food in the restaurant was good quality
• Mahmoud (1/5): Bad -
• Sherif (4/5): Disappointing -
• Hamdy (7/5): Good - Very good customer service 😇 The food at the restaurant was so delicious 😋 TV not smart, no chrome cast! Safe box was locked up! It took some time to have someone to fix!
• Bahaa (7/5): Good -
• Ahmed (9/5): Superb -
• Ahmed (9/5): Superb - Space of rooms and it's cleaning. The location
• Haitham (8/5): Very good -
• Mayada (10/5): Exceptional - Everything goes well Nothing
• Mohammad (6/5): Pleasant -
• Hesham (9/5): Superb -
• Mohamed (10/5): Exceptional -
• David (9/5): It was wonderful - All of the staff were very friendly and helpfull, especially Essmat,the hotel manager and Shady, the front desk manager. The pool is very nice. The food was very good. There was very good water pressure and lots of hot water. The hotel is a bit remote but that is nice to get away from the city noise. There were two different night weddings when I stayed there and the music was loud but stopped at 11 PM so people could sleep. The weddings were beautiful and the setting behind the hotel is very attractive. My only complaint was with the WiFi. When I got there it was not working. Several hours later it was working but it would not work sporadically after that and sometimes when it was working it was running slow.
• Mohamed (8/5): Very good -
• Khaled (10/5): Exceptional -
• Dalia (9/5): Very relaxing - Food was very good The staff was extremely helpful
• Maan (10/5): An amazing experience coupled with meeting extraordinary staff. - The staff were amazing, friendly, and always willing to assist no matter what time of the day it was 24/7. The rooms are very clean, spacious, and the floors mopped daily. Room service was second to none … highly recommended hotel for a very competitive and reasonable price. You get more than what you pay for… The only downside was the location, as it was quite difficult to get to by Uber Drivers, however the first class service from the hotel made up for that quite easily, and was worth it 100%.
• Marina (6/5): Pleasant -
• Ahmed (10/5): Exceptional -
• Mazen (8/5): very good - it was very good very good and the food also good
• Osamahashem (10/5): Exceptional -
• Ahmed (5/5): Passable -
• Catherine (9/5): Superb - the place is very cozy, relaxing , has good hospitality the staff is very helpful specially Mr kirollos at the reception the hotel rooms and pool is very clean we really enjoyed our stay
• Mohanad (9/5): Superb -
• Baher (10/5): The staff and the receptionists were very helpful and nice. - It was well furnished , Everything is brand new and comfortable. Maybe the mobile Connections was poor , but a wifi is Available
• Yasser (4/5): Disappointing - The suite was spacious and clean, the food was tasty, the pool was clean and the staff were welcoming and helpful. I would certainly come back again if I had any other event to attend in the area.
• Tarek (10/5): Exceptional - Every thing Nothing
• Sana (10/5): The best hotel in Egypt! - Such a nice staff! Everybody try’s his best to give us a comfort Stay. Especially Mr. Dias, who was a very nice person and manage us everything very well. He has done everything in his hands to make every wish possible for us! The bed were very comfortable an the restaurant was tasty! The hotel is dat away from restaurants and the area is quite empty. Lg
• Mohamed (10/5): overall very pleasant, location was feasible-airport is just 20 mins away! - The stay was very pleasant, especially 5 stars for their services, we had to leave early for the airport so they provided us full loaded breakfast before the usual time and that too the food was sent directly to our rooms. ♥️ we reached at 7pm, the swimming pol time was up, but they allowed us an additional hour for the swimming pool. ♥️ sauna and jacuzzi had extra charges!
• Mohab (7/5): Good -
• Mina (9/5): Superb - The staff was extremely professional and helpful. The room was excellent It was empty. But it's normal out of season.
• Ahmed (9/5): Excellent experience - Exceptionally friendly staff. Very clean hotel with cozy settings. Excellent food with very reasonable prices. Great for a calm short vacation. Only the pool needed warming system as almost no one could stay more than 15 minutes inside due to cold water
• Hany (9/5): A quite pleasant place - Very quite, clean, room is spacious, staff is very friendly and professional Location is a bit far from the main road, but no real problem
• Selene (10/5): Exceptional - service and structure it was all excellent
• Mahmoud (7/5): Good - Nice location and clean Rooms can be refurbished
• Anonymous (10/5): Exceptional - everything was perfect i'm looking forward to come back again the next time i'm in egypt nothing
• Zoran (9/5): Superb -
• Samer (7/5): Good -
• Allan (10/5): amazing - The property has very hospitable staff, the facilities are nice and spacious. Just maybe the floors are cold and there are no slippers for visitors, perhaps some kind of mats or rugs in some sections of the rooms and slippers for the bath would be great. otherwise there was nothing to dislike.
• Atukunda (8/5): Very good -
• Rúna (9/5): Just good in general, amazing room. - Good value, good selection on the room service menu, nice staff, looked like the pictures. Some tiny signs that the building was old, small bits of water damage on the bottom of some walls. We ordered nachos twice, using the room service and they we're different the second time we ordered them, the first ones had the usual nacho toppings but the second ones had sweet chili sauce and cheese, also they don't come in a big bowl, they come in 6-8 pieces, our first order had 8 pieces and the second time had 6 pieces. also the mozzarella+tomato+pesto bruschettas had green bell peppers instead of pesto
• Cian (7/5): Good -
• Simona (10/5): - Hotel pazzesco con grande piscina e spa. Purtroppo ci sono stata solo una notte ma posso assicurare che è una vera meraviglia. Vicino all’aeroporto. Camera gigante pulita.
• Ala (10/5): Exceptional -
• Bhatti (10/5): Exceptional -
• Amgad (9/5): Superb -
• Anonymous (9/5): highly recommended for relaxing - quite and clean and perfect for relaxation .. staff very friendly and helpful.. Mina in the front desk is very helpful and decent location slightly far
• Nagesh (8/5): Very good -
• Maram (9/5): Superb - clean & affordable lighting was so dimmed
• Maram (9/5): Superb -
• Alwaleed (10/5): Exceptional -
• Gamal (7/5): Good -
• Anonymous (8/5): Very good -
• Moataz (10/5): Exceptional -
• Khaled (7/5): it’s good 5/10 - it’s close to the airport internet was very bad
• Zvonimir (7/5): Good - pleasant and accommodating staff big room comfortable bed fair price of food pool too cold, not suitable for swimming in the period we were there location without any content(market, fun..) we ordered a banana split, the bananas were not ripe and the staff admitted the mistake and treated us with fruit shake, however they charged for the banana split even though it was inedible
• Abdelrahman (7/5): Good -
• Eddygr (10/5): Exceptional - If you look for a place close to the airport, this is far the best one! Rooms are big and clean, stuff is helpful, the pool helps to rest. The biggest plus is the food! We had some of the best meals in Egypt in this hotel(we liked it more than the one in Kempinski), so you have everything you need in this hotel, in order to have a lovely stay. Nothing really.
• Nasser (10/5): Exceptional -
• Motaz (7/5): Good -
• Mohamed (8/5): Very good -
• Gaber (10/5): strongly recommend - cleaning, luxury in furniture
• Bahgat (8/5): Very good -

Photos