Heritage hotel Chersin
Location: Piazza grande 8, Fazana, 52212, Fazana, HR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy our outdoor tennis court and rent bicycles for a fun-filled stay.
Dining Experience
Indulge in Mediterranean cuisine at Da Nonna or savor meals in the comfort of your room with our room service.
Convenient Facilities
Benefit from luggage storage, laundry services, and a roundtrip airport shuttle for a hassle-free experience.
Stay at Heritage hotel Chersin for a luxurious beachside retreat in Fazana!
Important Information
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: The front desk is open daily from 7 AM - midnight. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Terrace
- Garden
- Luggage storage
- Concierge service
- Safe-deposit box at front desk
- Front desk (limited hours)
- Smoke-free property
- Tours/ticket assistance
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
Guest Reviews
- James (6/5): - There was no tea / coffee making facilities in the room and on several occasions the owner and staff left the hotel at 9pm so you could not get a drink etc
- Verified traveler (8/5): - Wunderbares, charmantes, kleines Hotel in der Altstadt von Fasana. Hübsche Zimmer, freundliches Personal und gute Küche im eigenen Restaurant.
- Verified traveler (2/5): Be very careful - Terrible, they'd given our room away.
We arrived only to be told they have no rooms. When we tried to show them our Hotels.com confirmation they told us Hotel.com is not a serious platform.
I completely disagree. We use Hotels.com all the time. It's a great platform.
The hotel wouldn't listen and offered no help what so ever.
I called Hotels.com who were very helpful. They called the hotel directly but we're unable to progress further with the hotel staff.
Hotels.com then did an excellent job finding alternative accommodation for us. Thanks team!
So to conclude:
1) the hotel: terrible service.
2) Hotels.com, brilliant service!
- Ruth (2/5): Hotelzimmer im Chersin NICHT verfügbar - Das Zimmer wie reserviert im Heritage Hotel Chersin stand uns nicht zur Verfügung wegen Ueberbelegung. Man hat uns kurzerhand in das benachbarte Hotel "Villa Claudia". Ich war sehr ueberrascht. Der Wechsel von einem 4 Sterne-Hotel in ein 3 Sterne-Hotel ist okay, aber eben nicht wie gebucht. Angesprochen auf diese Situation meinte der Hotelier, dass das Problem bei Hotels.com liegt!
Ich bitte Hotels.com um eine Stellungnahme hierzu!
- Verified traveler (10/5): - Charmantes Hotel mit sehr guter Küche. Hotelbesitzer und Personal haben sich sehr bemüht, wir waren rundum zufrieden.
Photos