Casa delle Stelle by Zermatt Premium Apartments

Location: Staldenstrasse 12, Zermatt, ch

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 05:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Soundproof rooms
• Ski storage
• Non-smoking throughout
• Grocery deliveries
• Physical distancing rules followed
• Cashless payment available
• Contactless check-in/check-out
• Invoice provided
• Key access
• Supervised childcare/activities
• Ski storage
• Express check-in
• Free wired internet
• Golfing on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Wine release events
• Snow sports gear
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Stelle 10 - One-Bedroom Apartment (top floor)

  This apartment is located on the top floor and comes with a balcony, a well-equipped kitchen and a living room with a sofa bed and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Stelle 8 - Two-Bedroom Apartment (3rd floor)

  This apartment comes with a balcony, a well-equipped kitchen and a living area with a sofa bed and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Stelle 5 - Two-Bedroom Apartment (2nd floor)

  This apartment is located on the 2nd floor and comes with a balcony, a well-equipped kitchen and a living room with a sofa and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Stelle 4 - One-Bedroom Apartment (1st floor)

  This apartment is located on the 1st floor and comes with a balcony, a well-equipped kitchen and a living room with a sofa bed and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• Stelle 12 - Three-Bedroom Apartment with gallery (top floor)

  This apartment is located on the top floor and it comes with a balcony, a well-equipped kitchen and a living room with a sofa and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

• One-Bedroom Apartment - Third Floor

  This apartment is located on the 3rd floor and comes with a balcony, a well-equipped kitchen and a living room with a sofa bed and a flat-screen TV. The bathroom is fitted with a bathtub or shower, a hairdryer and free toiletries.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Seating Area
  • DVD player
  • CD player
  • Toilet
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Baby safety gates
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access

Guest Reviews

• Jörg (9/5): Sehr schöne, saubere und praktisch eingerichtete Wohnung - Sehr schöne und saubere Wohnung. Gute Ausstattung Da am Hang gebaut, war 1. OG quasi Parterre (Balkon)
• Stefan (10/5): -
• Emiliano (9/5): - We had a wonderful stay at this apartment. It’s located on the first floor and features a nice balcony, which was a lovely bonus. The apartment has been newly refurbished and feels warm, cozy, and very comfortable. It’s perfect for 3 people, with one bedroom and a sofa bed in the living room that easily converts into a comfortable bed. The bathroom is modern and well maintained, and the apartment is equipped with all the amenities you might need for a relaxing stay. For skiers, there is a convenient ski room on the ground floor, which made storing equipment very easy. The location is also great: the ski lifts are about a 10–15 minute walk away, and the train station can be reached in around 20–25 minutes on foot. There is also a free bus that runs nearby, which makes getting around even easier, though one can walk anywhere. We would definitely stay here again.
• Liangguang (1/5): 我住了这么多酒店，体验最差的就是这个酒店 - 基本都不可以 信用卡好好的，就是让他扣不了款，在电话中打了多少个都不知道，说发链接给我扣款，booking 还有另外方式付款吗？5:00之前不付款就取消订单,下了我一大跳.老远过来没住的怎么办？电话沟通了多少遍,才有链接支付. 浴巾 每天也没有更换，更换要另外支付费用，我住过这么酒店，还第一次碰到这种事情。主卧的锁门差点把自己锁进去了，还要有从阳台爬出来在外面开进。
• Megan (9/5): Would absolutely stay here again!! - Clean kitchen, great layout and wonderful for our little family to make memories! No initial instructions on laundry and no detergent. Had to reach out to company to ask about laundry. But that’s all :)
• Liesl (10/5): Look no further wonderful appartments in Zurich - Exceptionally clean and modern with all the facilities you needed to self cater. Very comfortable beds. Close walk into town and. I dealt with Tanja who was very responsive when I had any questions. Small thing but no washing machine. However we only had a shirt stay so it was not needed and we had investigated washing service available in town if we come back and stay longer.
• 黃 (10/5): - The room is so great, we are looking forward next time to live here again.Highly recommend!
• Christine (10/5): - The perfect place to spend 3 days in Zermatt. Kitchen had what we needed. Plenty of space to spread out. Laundry facilities, which was greatly needed. Beautiful view of the town of Zermatt and a short walk to all the restaurants and shops. Rental office very responsive and great to work with. They scheduled a taxi for us at a discounted rate when we arrived and left. Love this place!
• Graham (10/5): - The entire experience at Casa Delle Stelle was amazing from beginning to end, and the support received every step along the way was exceptional. The apartment itself was perfectly located and walking distance to everything. It had enchanting views overlooking the village of Zermatt. Its modern, spacious and well-equipped interior was delightful. Tanya from the team was a charming and warm host, for whom nothing was too much trouble. Her care for her guests made a huge impact, and I recommend this property most highly, and thank Tanya for making the stay really special.
• gail (8/5): - Location is close to everything but away from the hectic center of Zermatt Five o'clock check-in is the latest check-in I have experienced anywhere.
• Abhishek (10/5): -
• Fumi (10/5): -
• Krishna (2/5): - They have misguided me with different property photos while booking, but after check-in I have realised it’s not the one showed on Expedia. I am very much disappointed and I am happy prove this with property photos and videos I had check-in. I am expecting a full refund for this.
• Irina (7/5): Beautiful small apartment, 20 mins from the ski lift. Comes with a 10% ski rental discount too! :) - The flat is beautiful and very conveniently located, only 15-20 mins walk from the lift/train station. Easy self-check in experience and very clean. We also got a 10% discount for ski rental which was fab! There were no necessities such as soap, shampoo, only few coffee pods for 1 day. Not what you'd expect for the price we paid, but oh well.
• Alessandro (10/5): Great apartment, great stay! - Fiona and Tanja were amazing with their communication and service. The place was beautiful and actually much closer to everything than I thought, the red bus line is a few steps away. The accommodation is really beautifully done and well stocked. The daily bread delivery service was so cool too! Will be back
• Teena (8/5): Very good -
• Morgan (10/5): Exceptional -
• Andreas (9/5): Superb -
• Andreas (9/5): Superb -
• Yuriy (10/5): Exceptional - Absolutely amazing room with a spectacular view and a great location.
• Lin (9/5): Family friendly Room and Wonderful Views - The property was pretty clean, the room we stayed (top floor one bedroom apartment) looked even nicer than the photos on website - stylish and cozy design, stunning view through the windows and balcony. You could find all kinds of kitchen utensils, pots, dishes, cups and bowls. One of their staffs Tanja was very kind and helpful. I misunderstood her message and couldn’t find the laundry room in the building, she stopped by and guided us. And she always replied fast with warm words when I had questions. Thank you Tanja! There was a little incident at our last night when I was trying to wash clothes in the laundry room. The coin box suddenly showed “full” that no more coins could be inserted to keep the washing machine working; so all my clothes were locked in the washing machine. I messaged the management team at around 7:05pm with no response and I called them at about 8pm to see if they could send over someone to just open the coin box and let me get my clothes out since we had to check out prior to 10am the next morning. Unfortunately that was Christmas Eve, the manager answered the phone and told me they had no staff working at the moment and they could only come over the next morning at 8am. It was so frustrating that it would make us short on the checking out. The manager just kept telling me it was Christmas Eve that nobody could help me which I totally understood but he didn’t show any care on my case - he mentioned he saw my message but I never got replied. Then I had to try all kinds of ways by myself and figured it out finally. Otherwise I believe this incident could be my upset memory during the stays in Zermatt. Hopefully all the staffs could show more kindness just like Tanja; and I wish the host of this property would be better and better.
• Mareike (10/5): We felt right at home from the very beginning. When we arrived there was a little welcome note and some Swiss chocolate - The apartment we stayed was just beautiful, very spacious and perfect for six people. We loved everything about it. The kitchen was very good equipped and everything was super clean. The apartment even had a balcony and a room to store the skies. Everything was perfect!
• Pradip (9/5): Superb - Clean and good space Should have one mirror in bed room
• JEANNETTE (10/5): - Great location and beautiful views. I highly recommend this property. Host was also very attentive and relied quickly
• Lydia (10/5): Exceptional - The apartment is in a great location, so we could reach the various cable cars, railways and town centre easily on foot. The kitchen was well equipped and the whole apartment was beautifully fitted out and very clean. The view from the balcony was good. The staff are very friendly and helpful. We had a problem with the WiFi and the maintenance man was very friendly, polite and efficient and it was fixed quickly. Bread service is a great idea too and the bread/croissants were delicious. Nothing to note.
• Marie-France (10/5): - Our stay was simply perfect and we would come back anytime ! The condition of the apartment was great, the kitchen had everything one could need, it was clean and quiet! My teenager loved the mezzanine! We walked from and to train station since we only had a carry-on and a backpack, and everyday for our activities and doing groceries. The views were great from the living room or the balcony of the bedroom. I highly recommend it!
• Shu-mei (9/5): Wonderful experience - A very nice apartment, clean, cozy, and quiet. Check-in was easy, with detailed and useful instructions from the host. The kitchen was well-equipped, and we cooked every day during our stay. We were also happy to have an elevator; it made moving our luggage up and down much easier. nothing
• Kevin (8/5): Nice place on the edge of town - Clean and modern apartment that was just far enough away from the busiest part of Zermatt to be quiet at night but close enough to all the stores during the day.
• Christopher (10/5): - Wonderful apartment and nice location that is still a short walk from the glacier paradise terminal or the train station in the central area. I’d recommend taking a taxi to the house upon arrival in Zermatt as the trek to the house is uphill and can get cumbersome with luggage. The loft we had in our top floor unit was fantastic…though the lack of a handrail and odd shaped stairs can make it a challenge getting down. Having access to a kitchen and a laundry room was also very clutch…though in both cases…figuring out how to use some of the appliances had a steeper learning curve than I would have expected. In short…we really loved our stay and are looking forward when we come back
• Tim (9/5): The apartment is still great after our last visit 5 years ago! - The apt is very clean. In fact, we were in the same apt 5 years ago and it looks just as clean and as nice as it was then. The layout was very good and great for a family of 4-6 people. It doesn't have a direct view of the Matterhorn, but that is fine for us because we got a view of the village. I didn't like the idea of not been able to check into the apt until after 17:00 and then having to check out at 10:00. It shouldn't take this long to clean and apt. Even if they manage multiple apts, I am sure they have several crews to clean. Then, if you want to check in earlier, you have to pay additional CHF50 unless you had booked it via their website. If you are staying more than 3-4 days, it is too bad they don't have a washer/dryer in the apt and you will need to reserve a timeslot for the communal machines.
• John (10/5): Exceptional - Spacious. Views.
• Aditya (10/5): - Amazing stay at zermatt
• Verified traveler (10/5): Brilliant apartment - Fantastic apartment with great views. Communication great throughout. Highly recommended.
• Luiz (8/5): We had great time there. - Very nice apartment. But the apartment should have one more bathroom.
• Yevhenii (10/5): Exceptional -
• Tess (10/5): Exceptional -
• Athier (9/5): Superb -
• Michael (10/5): Great apartment for our family ski trip - This was the perfect location to spend quality family time on our trip to Zermatt. Walking distance to everywhere and a nice well stocked kitchen, lot's of living space.
• Luthfiyah (10/5): Exceptional -
• Norah (10/5): Perfect 🤩 experience and very breathtaking views. - We loved the experience this is our second time staying with you and it is our go to destination in zermatt. The place is amazing and clean and had everything we needed! The hosts were very friendly and helpful. Thankyou Nothing really was bad!
• Norah (10/5): Extraordinary place to stay at and definitely not the last. - Not the first time to stay at Casa delle Stelle. The place is very modern and cozy at the same time. Quite spacious for Zermatt and very safe when it comes to who can access the place. Also, it’s equipped with an elevator which made it easier to go up and down with luggage. I can keep on going on how amazing it was but will run out space. It had a washing area but not clear how much money to put in so I end up putting 17 FRANCS! No change. Everyone staying at the place enjoyed washing their clothes for free 😅
• Jan (9/5): Superb -
• Malvinder (9/5): Superb -
• Nurul (10/5): We had a pleasant stay! - I booked the 3 bedrooms apartment on Level 5. One of the room has beautiful view overlooking Zermatt. The other one has skylight windows. The last room was facing other people’s balcony. The house is very spacious and comfortable, equipped with everything you needed - to have good rest and cook meals after long day outside. I was impressed there were tv’s in each area/room. The nearest bus stop is Luchre. Get on the free bus (Red Line) opposite the main train station and stop at Luchre, this bus stop is less than 2 minutes away to the apartment. There’s no mountain view from the hall or dining area. I wish their check-in time is earlier, they set it 5pm which for me is very late and inconvenient.
• Terhi (10/5): Really nice apartment - This was a nice apartment. Exellent views over Zermatt. Clean and tidy apartment.
• Umberto (10/5): Exceptional - the most flexible and nice host I met. everything more than perfect.
• Alison (10/5): Exceeded all our expectations, thank you. - Everything! The property was ideally located with magnificent views from every angle. Lovely beds, linen, comfortable furniture, well equipped kitchen, fabulous decoration… it was perfect. We found no faults at all.
• Anonymous (9/5): Superb -
• Nikolaos (10/5): Exceptional -
• Johanna (8/5): comfy flat but keep curtains cloased! - quiet location, comfortably furnished and reasonable walk to lift no view at all apart from road or pavement if in bedroom or bathroom which are basically basement level could do with more glasses etc in kitchen
• Jean (9/5): comfortable, quiet, apt weol equipped and landlord available and nice - everything was good! clean and well organized N/A
• Anna (9/5): Superb -
• Valerie (9/5): Superb -
• Kostyantyn (10/5): Exceptional -
• Qingchuan (8/5): Very good -
• Arie (9/5): Superb -
• Ahmad (10/5): consider better price on apartments rate, you will have lots of customer comes back to you including me. - the apartment, the cleanse, fully furnished in everything, the view over the mountain, the location…etc over priced, not changing the towels and cleaning, bed mattress wasn’t comfortable.
• Jassim (10/5): Exceptional -
• Adam (9/5): Superb - Perfect accommodation with all necessary amenities. Far better than being stuck in a hotel room.
• Jared (10/5): - This was a wonderful place to stay. Perfectly clean, great location, and great communication. We are very very pleased with our stay!!
• Laura (9/5): Superb -
• Ines (7/5): Good -
• Shirley (9/5): Superb -
• Dan (10/5): Great choice for families - Everything was excellent. The apartment is big and comfortable for a family of 4. Beautiful views from the terrace. It's a short walk to the center or shops. For summer is an excellent location. All was good.
• Anwarindian (10/5): Exceptional -
• Pak Tao (10/5): - Nice view of the town and very modern design in the apartment.
• Yordan D (8/5): - We stayed in Apartment 4 on the first floor. This apartment DOES NOT have a full mountain view to the Matterhorn, but faces the road. The apartment was very beautifully decorated with modern alpine furnishings, very comfortable sofa bed, and cozy atmosphere. The kitchen is moderately equipped to cook simple meals with some pots/pans and few spices. We had to buy our own paper towels as none were provided. Dishwasher was out of order. Parents bedroom was small, but contained a wardrobe. The mattresses were extremely soft. Too much for our liking. The area is within an easy walking distance to downtown Zermatt, but quiet enough and away from the main street. Good location overall. On the day we left, we were allowed to keep our luggage in the ski storage room, which was convenient as we went out for the day.
• Georgia (10/5): Apart très moderne et bien équipé !!! Top !! - Sublime !!!
• Kyoungho (10/5): Wonderful stay. - We stayed for three nights. We had two adults and two kids. The apartment was in perfect shape. It hade 1 and 1/2 bathrooms and the bathtub was very spacious, which I liked much. The living room was also large and cozy. The view from the property faces mountains and was pretty. The kitchen was also very clean and spacious so it was easy to cook every morning and evening. At the ground floor, there was a big heated ski room so the next day we was able to wear dry ski boots. The distance from the ski lift was not very far which did not took so much time to go. I would definitely like to stay at this property if I would visit Zermatt again.
• Barbara (10/5): - Top Unterkunft! Sehr gut gelegen, absolut sauber und ruhig, stilvoll eingerichtet und perfekt ausgestattet.
• Caroline (10/5): - Très agréable
• Verified traveler (10/5): - Property was great and very comfortable! I loved having a kitchen and cooked dinner a few times was very convenient. Beds and bedding were very cozy and extremely comfortable. The rain shower was very nice after a long cold day outside. This apartment had everything we needed would stay again in the future!
• Walter (10/5): Prima appartment - Net buiten het centrum van Zermatt ligt dit prachtige appartement. Onze sleutel lag in de brievenbus en hadden dus geen problemen met receptie/ aanmelden e.d. Een prachtig appartement met alles erop en eraan om lekker te kunnen ontspannen in deze prachtige omgeving van Zermatt.
• Yachiyo (10/5): nice hotel - clean room and sirent. with balcony. nice funiture.
• Joe (10/5): 非常值得，單位夠大又舒服，環境一流 - 太美妙的一次經驗。 又大又舒服，設備齊全，喜歡下廚的必定稱心滿意。 next time must be this one again.

Photos