Holiday Inn Express & Suites - Rantoul by IHG

Name: Holiday Inn Express & Suites - Rantoul by IHG
Address: 946 Broadmeadow Road, Rantoul, us

Location: 946 Broadmeadow Road, Rantoul, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploring the Illinois region.

Modern Amenities and Comfortable Rooms
Experience comfort in every corner with air conditioning, flat-screen TV, and plush bedding in our guest rooms, ensuring a restful stay.

Convenient Business Facilities and Indoor Pool
Stay productive with our business center, then take a refreshing dip in the indoor pool or relax in the hot tub.

Experience the perfect blend of comfort and convenience at Holiday Inn Express & Suites - Rantoul. Book now for an unforgettable stay!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Key access
Key card access
Shopping on site
Front desk (limited hours)
Express check-in
Access to nearby indoor pool
Golfing on site
Fitness facilities (surcharge)
Housekeeping on request
Reception hall
Secured parking
Health or beauty spa nearby
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

King Suite with Sofa Bed

Offering free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed
248 sq feet

Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Visual fire alarm
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Free newspaper
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Visual fire alarm
Standard King Room with Mobility Accessible Roll-In Shower

The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Standard Room with Two Queen Beds

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Standard King Room

The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, as well as a carpeted floor. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Standard Room

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Queen Suite with Two Queen Beds and Sofa Bed

Providing free toiletries, this suite includes a private bathroom with a shower and a hairdryer. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
Standard Queen Room with Two Queen Beds and Mobility Accessible Tub

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications Accessible

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker and a seating area. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Alarm clock
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Key card access

Guest Reviews

Dianna (3/5): I feel like it gets worse every time I come back. Sad. - Early check in. Room wasn’t fully clean, internet was not working (had to use my own hotspot), pool was not usable because it was so nasty, coffee thing was left in the dispenser, the lady refused us gravy at 8:21am. Said what’s there is what was there. Just not pleasant at all. Especially for the amount I pay to stay here and I’m a repeat customer.
DiNovo (10/5): -
Amanda (6/5): Leisure stay so kids could swim - Close to interstate, room good size, good breakfast Bedding was stained and pool had very poor lighting and door stuck
Jane (10/5): - Paris was incredibly kind professional and provided excellent service
Courtney (2/5): - We did not get the room we paid for, was told it was unavailable. The room we had was DIRTY. The room had dirty towels and the toilet was disgustingly dirty. Had to go down and it was not super easy getting a new room. Was told multiple times we don’t have what you booked available. Not worth the money.
James (10/5): - The staff was wonderful so very helpful and the breakfast with cinnamon rolls was tasty
Lee Ann (8/5): - Great breakfast & very convenient off the highway! Nice pool. Property needs updates in general, though- several well worn/loved areas :)
Thomas (10/5): - Great place
Cynthia (6/5): - I was ask to produce my CC when it was already paid for. I don’t travel with it!
John (10/5): - Excellent check in and the room is great!
Patricia (10/5): - Dog friendly and clean
Gary (10/5): - Clean Best Inn in Rantoul
Lee Ann (10/5): - The hotel was nice, but no TV service. I’m sure this was temporary, but still disappointing. The breakfast, however, was excellent! Many options and very well maintained :)
Kimberly (10/5): Food - The breakfast wasn’t great but it was somthing
Claudia (9/5): Nice place to stay - Staff friendly and helpful. Clean rooms. Great coffee in the breakfast area. Nice selection for breakfast. Saturdays breakfast was cold. A couple in our party had no working TV for 2 days. We prepaid all rooms and a couple in our party got charged for their room. Hope that gets resolved. He couldn't get a receipt upon leaving that stated zero balance. All rooms(we had 6) were supposed to be Kings and we had a Queen. Rooms were all sold out so couldn't switch.
Greg Paul (8/5): - Very slow check in process.
Donna (10/5): - It was a good nights stay and a good breakfast. It was about 30 minutes from our venue but not bad. Holiday Inn is dependable.
Kimiko (10/5): - Hotel is directly across from Rantoul baseball facility. Perfect location and right near the expressway.
Carina (6/5): - Broken tiles in and around shower; missing caulking in and around shower; broken hair dryer; out of service ice machine; not up to expectations for $150 a night.
Justin (10/5): - The room is clean, comfy bed, and quiet. It’s been great so far.
Constance (10/5): - All staff I interacted with were polite and friendly, including front desk, breakfast worker, and housekeeping. I want to give a special shout-out to the very kind young woman staff member whose job title I'm unsure of. She was wearing a black shirt with black pants (I think), and she had an orange scarf around her head and was African American. When I got to my room after check-in, the key wouldn't work. She went upstairs to help three times for me and got a new key made--but there was some misunderstanding on my part, and I wish I had thanked her properly and given her a tip-- I'm a senior citizen and was too tired to think at that point. She was just 5 minutes from ending her shift as well. It was about 9pm on August 4th. If there is a way for me to send her a tip, please contact me on my email. My name is Constance Conklin, and my email is crcmybills@gmail.com. Thank you!
Rogelio (10/5): - Good place to stay
Cynthia (10/5): - We stayed at three different places and your place was the cleanest and friendliest thank you
Robin (10/5): - Your team is doing it right
Ann (8/5): - Easy access from highway; clean room; I appreciate the "full size" soap, shampoo, conditioner, which eliminate lots of plastic waste with mini sample size products.
Edward (10/5): - The young lady who checked me in was extremely helpful and accommodating!
Courtney (10/5): - Awesomeness great customer service throughout
Wes (8/5): - Nice an clean
Rob (4/5): Dirty Bathroom - The bathroom was very dirty and smelled of urine. The bathtub looked like it hadn’t been cleaned in some time and the drain was partially clogged resulting in a bath during my shower. I walked around the room without shoes and ended up with very dirty feet. I expected more from this hotel.
Kody (10/5): Great hotel right next to rantoul sports complex - Beautiful stay right next to the rantoul complex if you are in town for sports activities
Verified traveler (10/5): Clean hotel & delicious cinnamon rolls! - It was very clean, and they had delicious cinnamon rolls!
Beth (10/5): Nice hotel - Friendly, helpful staff and modern clean comfortable rooms Nothing
John (9/5): Great time wish I would’ve went by myself - The breakfast was phenomenal Quiet setting
Lisa (10/5): - Great stay. Clean, great staff, comfortable.
Ali Naki (4/5): - It is very close to the fields, so that was a really helpful. However, it really needs some renovation. The paints on the walls were coming off, the curtains and walls have stains on them. Tubs had water stains. There were stains even on ceilings.
Strasser (7/5): Good - Great location. Nice staff.
Taydee (10/5): - I love how clean the property is and also the staff is so nice
REBECCA (6/5): - We were visiting Rantoul Family Sports complex for a soccer tournament. The location is extremely convenient if playing at the complex. However, we booked this higher priced hotel because they have a pool/hot tub for the kids to relax in between games. We were not notified that these amenities would be closed during our stay. We would have chosen one of several less expensive hotels in the area if we had know in advance. So far no offer of compensation from the hotel.
Cheryl (8/5): - Everytime we stay here the pool is closed. I travel with my grandkids and it’s one of the reasons we pick this property. The pool was NOT available our last 3 stays!!!!!! We are from out of state and stay three nights 2 or 3times a year!
Bianca (10/5): - Clean facilities
James (10/5): - The hotel is close to the Interstate and close to Walmart and the town of Rantoul. I will stay here again.
Verified traveler (2/5): Customer service to cancel reservations sucked! - We actually did not get to stay. We had a family member become sick and could not make it. When trying to cancel I tried to call the phone number on the site and it sent me to a call center that told me I needed customer service. He tells me he will text me the phone number and hangs up. I never got a text. I spent the next 30 minutes trying different phone numbers before I decided to try the hotel number again. This time I got a live person. She said she would cancel it and I would get an email verification. Never received the email but still got charged the full $582 for two nights that we didn’t even get to stay. I also looked on hotels.com to try to find information and could not. I will not be using hotels.com again.
Lbannon (8/5): Sandy (the employee in charge of breakfast) is one of a kind!!! - Nice clean hotel with very friendly staff. Sandy is the staff member that is in charge of the breakfast and is fantastic! She takes such pride in her job. Greets every guest and makes certain they are happy with breakfast. She also was very helpful at check in recommending local restaurants for dinner.
justinhF8176KD (2/5): Never Again! - I'm a 43-year-old man who, to the best of my knowledge, has never written a review for anything in my life. That said, after my experience and the experiences of the rest of my traveling party (girls travel softball team) this past weekend, I decided that today is the day. No one, let me repeat, NO ONE, should ever stay at this place. At the surface, this is just like any other Holiday Inn Express or similar hotel. The lobby and guest rooms have the standard look, beds are comfortable, and the place appears to be clean but that’s pretty much where the good feedback ends. Let me explain… First, the pool. Two years ago, the same traveling party stayed at this same hotel. Upon check-in we were informed that the pool was, unfortunately, out of order due to maintenance. For most groups this wouldn't be a big deal, for a softball team, it’s a big inconvenience but we're a generally understanding group and know that everyone deserves a little bit of grace. Pools, like anything else, need maintained, we just picked a bad weekend. It just would have been nice if the hotel had communicated that to us before check-in. Fast forward two years, same group, same hotel, same situation with the pool. Closed due to maintenance, no communication about that until the time of check-in, well past the grace period for a cancellation/refund. The bookkeeping, management and reservation system at this place are completely disorganized. Upon check-in, over half of our party were told that their reservations did not exist, a few were told that the hotel was full and couldn't accommodate them. Fortunately, or maybe unfortunately, in hindsight, the hotel "found" rooms to accommodate even those who they had previously told that there was no occupancy. This was fairly contentious at times and definitely stressful for a number of our families. Note that, as we're traveling as a team, we did not book our reservations directly through the hotel but through a third party called Traveling Teams. The hotel claimed that there was an issue with communication on Traveling Teams' end. I find that hard to believe given that they did have half of our reservations but maybe that was a factor, if so, shame on them too. One night, during our stay, the local police showed up in the lobby. Apparently, a guest from outside our party had arrived to check-in and found no attendant at the desk so they called the authorities. The attendant was not even on the property and the police indicated this wasn't the first time this had happened with this particular attendant. When the front desk attendant actually managed to be at their post, they issued key cards to a child without their parent's permission. This occurred when parents told the child to stay out of the room during naptime for their siblings. Before you get judgy here, yes, there is a discipline aspect with the children and, yes, the children were held accountable. That said, key cards to guestrooms shouldn't be issued without confirmation by an adult registered to the room. What would stop anybody from successfully requesting a key card and accessing someone else's guestroom. While the hotel appears clean and well-kept, issues with general hotel maintenance kept popping up. It rained nearly all day one day during our stay. It seems like half the windows in this place leak. Water was leaking into the lobby through one of the lobby windows, down the hall, more water was leaking in through the windows outside the lobby restrooms (which were another issue; the entire time we stayed there the men's room had no soap or paper towels). Upon returning to our guestrooms, water was leaking in through the guestroom windows of over half our party. Clothes that were left near the windows of these rooms were soaked. Additionally, one of the families in our party dealt with ants in their guestroom and the toilet seat in our room was cracked. Maybe they should close the hotel for maintenance instead of just the pool. Not a chance when the reservation agency for the sports complex across the road is funneling suckers like me, who are paying over $200+ per night to deal with nonsense like this, to the hotel by the dozen. To finish off our death by 1,000 papercuts, after checking out and returning home, we found that we'd been overcharged an extra night. Upon finding this, we alerted others in our party and heard that at least two other families in our party were also similarly overcharged. After calling the hotel and speaking to Bre, who was very professional and helpful, our overcharge was identified and corrected. Thank you, Bre, for a pleasant interaction at the end of an otherwise regrettable experience.
Stephanie (4/5): - The location is perfect for the sports complex however closing a pool after cancellation day is poor. Also the room was not very clean with a dead bug on the bathroom counter, a dirt ring in the bathtub and standing water and moldy blind in the laundry room. :(
Verified traveler (10/5): Great Hotel stay - Excellent two night stay. Clean and quiet!
Michael (10/5): Rantoul Family Sports Complex - Great location to stay if you are attending a sporting event at the Rantoul Family Sports Complex. It is within walking distance to the complex. Also, Walmart is close by and people can walk there from hotel as well. I wanted to point out, that people in the town of Rantoul, Illinois are some of the nicest people I have ever met on a trip. It was a great stay.
Corina (4/5): - Rude unprofessional front desk staff member, pool & Hot tub out of order our entire stay, snack area empty the entire stay
David (8/5): - Close to soccer fields
Nickolas (10/5): Exceptional -
Jami (9/5): Superb - Breakfast was only a slight downfall due to kitchen issues but the options were fine to take on the road.
Eddie (10/5): Clean, breakfast, comfy beds - Great place to stay. I have atayed 3 times for business and it was great every time! I’ll definitely stay again.
Mark (10/5): - It seems well taken care of every year when we’re traveling through. Great place for a good night rest.
Brock (10/5): Exceptional -
Bryan (6/5): Pleasant -
Mary (8/5): - The parking lot is really small. All the staff we came into contact with were friendly and helpful. The room wasn't as clean as it could have been. Although, housekeeping showed up at 8:30 wanting to clean our room. Our kids weren't even up yet. The rooms they were cleaning down the hall when we left smelled very chemically. The room was comfortable. Would stay again for a night on our way through.
Tasia (8/5): - Had to move rooms due to there being crumbs left from the last guest. Close to soccer field which was a plus. Lady in the kitchen area was super nice
Kerri (6/5): - The room darkening shade was down when we arrived and majorly broken. We had no way to raise it and didn’t see sunlight for two days. We asked two different staff members to have maintenance look at it and sadly it never was fixed. Also, we were given an accessible room and that’s not a problem at all, but the shower head would not stay raised for us to shower. Hotel property and our room were clean.
Stevee (6/5): - The hotel seemed pretty new. Typical Holiday Inn Express. Pool area was like a sauna and the hot tub was out of order. There was a large crack in the tile in our bathroom. Some stains on the shades and some of the walls had wear and tear. Although I didn’t eat the breakfast, the selection and quality seemed legit. It was quite expensive for a one-night stay. However, it was booked same day so that’s probably why. Overall, not horrible, but not the best experience.
Paula (9/5): Big comfortable and clean room - Clean and comfortable
Christopher (10/5): Exceptional -
Phillip (8/5): Very good -
Mike (8/5): - I would like to compliment the woman who prepared the breakfast. She was about as nice and welcoming a person I've ever met. She cared about providing an outstanding breakfast experience but it was her warmth and hospitality that was special. Please thank her for us.
Billie (10/5): Exceptional -
Kamilah (10/5): Exceptional -
Brewer (10/5): Pleased - We got one of their last rooms and even then it was nice.
Kim (9/5): Superb -
Lee (5/5): What goes up does not always come down. - The staff person Bri helped me a lot with information and documenting all that happened during my stay at Holiday Inn. The elevator was broken on the 4th floor. I did notify the staff. However, other patrons were not happy with the broken elevator as well, and it was hard to locate the staff at night.
Lori M (8/5): - It is a newer hotel - in good condition.
Verified traveler (10/5): - Nice clean new hotel
Daisy (9/5): Hotel was great - Everything was great only down sides was the pool not being open It’s was very clean and the beds were extremely comfortable
Tom (4/5): Hotel is rundown and dirty - Our experience at the Holiday Inn Express Rantoul, Illinois, from July 19 to July 20, 2024 was very disappointing. I would not stay there again or recommend it. The room was dirty, and hair was on the bathroom floor. The room furniture was damaged. The pool was out of service and appeared to have been for a long time. The pool was one of the reasons we picked this location. We checked in around 7 p.m. The front desk attendant was unoccupied when we first arrived, and several groups were also waiting. The attendant was wearing over-the-ear headphones and didn't remove them when talking to guests. It was very rude and unprofessional. Every time I saw this front desk attendant throughout my stay, he had the headphones on and appeared to be listening to music or talking casually on the phone. We went down to breakfast at 7:30 a.m. The pancake machine was broken, which was disappointing for my kids. We didn't need to use it, but the printer was also out-of-order in the business center. Overall, the whole hotel seemed very rundown.
Kirsten (5/5): Passable -
Cynthia (10/5): Exceptional -
Terry (10/5): I liked the property and will stay there again - It was clean, quiet and convenient . Easy to access and close to the sports complex we were playing at. It was a little over priced
Shelby (8/5): Very good -
Shannon (10/5): - We have stayed here a couple of times for a basball event. Great breakfast selection, clean rooms, abs friendly staff.
Hammer (8/5): - Very close to the Baseball Tournament our grandson's team played in ! Our only problem was the elevator broke down and we were on 4th floor and I have difficulty with steps as I have Multiple Sclerosis ! The next day after the elevatorwas repaired we had a power outage in that area and luckily I had made it to 1st floor before the Hotel lost power !
Verified traveler (10/5): Not just another night in a strange hotel. - My son and I stayed here as he was trying out for a baseball team. The hotel is built solely for the purpose of housing teams playing baseball at the nearby complex and they seem to really understand that. The rooms were clean, comfortable and spacious. The staff was wonderfully pleasant. The free breakfast was hearty and tasted good. All around, great experience.
Verified traveler (6/5): - The hotel was a little run down. The carpet had a rip in hit, holes in the wall were patched but not painted and the tub was slow to drain. Great location for baseball, great service but the hotel is dated and old.
Regina (10/5): - Nice property
Charlie (10/5): Exceptional -
Gena (8/5): All except for needed repairs, it was a pleasant stay. - It was clean and breakfast had a good variety. Convenient to Walmart, restaurants, Starbucks. Staff were helpful. Quiet when we were there. There was some things that needed repaired. The sink had a small crack, shower at bottom of door entry had some drywall crack that needed repair and a crack in the tile at base of shower. Two holes had been patched but not painted in the bathroom by towel rack. Important to keep up repairs or can look rough. Bathroom tile grout on the floor looked worn and was white in some places and dark in others. Carpet was clean. Room otherwise good.
Vinod (10/5): - Very good property
Kam Ming (8/5): - The ventilation in the bathroom is noisy.
X4189OVjamesw (4/5): Thieves - Beware of thieves in the guise of management. I was on an extended stay and wished to discuss a better rate for a two week stay. I was told they could not do that until the manager came in on Monday. This being Saturday, I was going to have to stay two more days to talk to the manager. When I got my bill, I was charged almost $200 /night for those 2 days, which was nearly 40% higher than the rate I had been paying. When I asked to cancel my extension to avoid the exorbitant rate, i was told it was "nearly 4:00 pm" and that I would be charged that night. Criminals.
Rex (10/5): - Consistent quality for a reasonable price.
Melissa (10/5): - The property was clean and comfortable. The only complaint I have is my pillow was totally flat and uncomfortable. Everything else was great.
Edward (8/5): - At first, the near-rural location of this hotel was a mystery. Then I notice the proximity of the family sports complex. Very cool and, yet, very quiet. A good relaxation from a day of high speed driving.
Namrata (10/5): - All over good
John (10/5): - Room was clean, and the staff was very courteous and helpful. The breakfast was great with eggs, sausage, muffins, and donuts! Would definitely stay here again!
Mark (10/5): - Nice clean and safe place close to the interstate.
Eric (9/5): Superb -
Matt (9/5): Superb -
Annah (10/5): - It was great
Wendy (10/5): - I would have liked the pool to be bigger and more chairs in pool area
Michael (8/5): Very good -
Susan (10/5): - I like the breakfast a lot. Everything was good and there were many choices! I always stay at this Holiday Inn Express and it is always excellent!
Erick (8/5): Clean, exceptionally good breakfast, comfy bed, good shower. Would definitely use again. -
Debbie (10/5): - Very clean, very nice room. Easy access from the expressway.