Holiday Inn Nanjing Xuanwu Lake by IHG

Location: No. 199, Longpan Road, Xuanwu District, Nanjing, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Currency exchange
• Non-smoking throughout
• Concierge service
• Public transport tickets
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Thermometers for guests provided by property
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall

Rooms Available

• 1 King Suite City View Balcony

  1 King Bed

  Balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - LCD television with premium channels and pay movies

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - A pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, iron/ironing board, and desk; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Room service (24 hours)
  • Turndown service
  • Blackout drapes/curtains
  • Free WiFi
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Bedsheets provided
  • Window screens
  • Child-size slippers

• Standard Room

  Max Occupancy: 2 (2 Adults)

• Standard King Room

  Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard King Room with Atrium View

  Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Shared toilet
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Pajamas
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Double Room with Two Double Beds

  The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

• Standard Double Room with Two Double Beds and Atrium View

  The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

• Upgraded Standard Room

  Max Occupancy: 3 (3 Adults)

• Standard King Room with Balcony and City View

  The double room features a balcony. The unit offers 1 bed.

  Max Occupancy: 3 (3 Adults)

• 2 Double Standard City View Balcony

  The double room has a balcony. The unit has 2 beds.

  Max Occupancy: 4 (2 Adults)

• Executive King Suite

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

• One-Bedroom Suite with City View

  The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

Guest Reviews

• Маратулы (9/5): -
• Tony (8/5): -
• jingfei (9/5): - 整体中规中矩的一家酒店 入住时间到了，房间还没有收拾好。早餐一般，没有及时补充
• Marine (7/5): Un emplacement idéal - L’hôtel est idéalement situé à proximité du lac. Il est également possible d’accéder au centre ville hyper facilement avec le métro juste à côté. La chambre était très spacieuse et bien équipée. L’odeur de cigarettes présente dans la chambre en arrivant. Les marques de brûlures sur les rideaux
• Najdah (10/5): -
• Ingo (8/5): Sehr gut - Snbiente, komfort ubd balkon Frühstück, es gabe keine brötchen, marmelade und Wurst.
• Marcos (8/5): -
• volkan (9/5): -
• Seçkin (9/5): Harika konum, temiz otel - Harika konum, şehir merkezine, göllere, ormana, duvara ve tüm turistik yerlere yakın. Temizlik ve kahvaltı başarılı.
• Andrew (9/5): Lake retreat - Very close to the lake. Nice area next to Purple Mountain. Right next to subway station that took us anywhere we needed to go. Breakfast was a bit limited for Western options.
• Shuang Yang (6/5): -
• Seçkin (10/5): - Close to center and clean
• Hu (6/5): 非常老旧的酒店 - 地理位置不错 设施非常陈旧，抽水马桶不知道是哪个年代的产品。第二天打扫卫生没有放咖啡，提醒了两次最后也没有送过来。
• Josef (7/5): Gutes Hotel in super Lage - Top Lage am See und Park. Ausstattung gut, Personal hilfsbereit Frühstück für Europäer schwierig
• Jeanette (7/5): Ok, but will stay elsewhere next time. - Near the lake, near the hills. Views. Very very noisy. No soundproofing, massive roads with constant beeping. A long way to walk to the hills despite them being nearby, just because the roads are hideous. The hotel has seen better days. Still very generous room, but balcony is not useable (because of other people smoking on theirs - it immediately stinks out the entire room). Hardly any water pressure. Quite expensive for what it is.
• teo (8/5): Nice place, nice people and nice locations - Very good locations and easy access to the sightseeing areas. Friendly staff and include the security personnel as well. When i approach the security officer on how to get to sightseeing places, they will assist to guide me on how to get there. Thanks
• gurvan (10/5): Très bien. -
• Ayşe Nur (7/5): - Walls are so thin that you can hear conversations of other rooms easily
• 亚锋 (9/5): -
• Giorgia (10/5): -
• Mandy (9/5): -
• Pavel (9/5): -
• Reyland Benjamin (8/5): Holiday Inn Nanjing Xuanwu Lake provides good value for money and location - Location was very convenient as it was right next to the Ganzicun Line 4 Metro and right across Xuanwu Lake. The breakfast buffet was excellent. There was also a Welcome Drink wherein I had a beer. Room was big and generous with bottled water, coffee, tea and came with a mini ref. Room size was outstanding and a comfortable King Size Bed. WIFI was very slow and almost useless. No bidet in the toilet.
• Sergey (8/5): - Все было хорошо, но неплохо было-бы сделать реновацию комнат. Неприятный запах туалета в ванной комнате.
• Sergey (8/5): В целом все понравилось. На мелкие недочеты можно закрыть глаза. - Удобное расположение отеля, недалеко от выставочного комплекса, можно дойти пешком. Отличные кровати и подушки. Очень удобно спать. Просторные номера. Убирались каждый день. Завтрак был довольно средним, выбор блюд можно было-бы и увеличить. Унитаз имел неприятный запах.
• Vladimir (8/5): - Останавливаюсь не первый раз. Все ок Нет
• Ebrahim (10/5): - الفندق رائع والغرفة ممتازه وحجمها كبير ومريحة
• hishaamh88 (9/5): Perfect one night stay in a great location - I was impressed with the room size and the fact that the room had a balcony. The bed was super comfy and lighting options were quite good too. Location was right by Metro station and we were only about a 10 minute taxi ride from the MinXiaoLing Mausoleum. We only stayed a night so it was actually perfect for our stay Few English speakers (common across China) but one of the hotel staff spoke very good English so we had to look around for him all the time!
• Hong (9/5): Enjoy the stay in the hotel. - Nice Breakfast, friendly staff
• YAN (10/5): - 朝食も美味しいですし　サービスもいいし　景色も最高に綺麗
• Nasim (9/5): -
• YANG SUB (9/5): Late Check in 만족 - late check in 을 요청했는데 잘 해주어 감사합니다 지하철 역이 옆에 있어 나중에 공항가기 좋았다 짐보관도 좋았어요
• REVECCA (8/5): -
• velapurathkariyil (6/5): - Breakfast was very poor
• Francis Halter (8/5): Convenable - Hôtel conforme au niveau de prestation attendu. Très bien situé juste à côte du métro. Belle vue sur le lac et Nanjing. Le prix de la chambre a baissé de plus de 200CNY entre la réservation initiale sur booking et la date de séjour, mais l'hôtel n'a pas voulu régulariser. Les "lits doubles" qui n'en sont pas, 1m35 de large. Nous avons demandé un lit d'appoint.
• Giada1649 (10/5): - Stanza molto grande e confortevole. Tutto pulito. Staff molto disponibile
• Lin (9/5): It is a nearly perfect stay in Nanjing. - Good location, friendly staff, clean environment Laundry option is too expensive
• Bing (10/5): -
• Sara (10/5): Perfect - The hotel was amazing as well as the staff I loved everything
• Linxiang (9/5): Superb -
• Abdul (10/5): Exceptional -
• Tod (8/5): Very good -
• Bayasgalan (8/5): Very good -
• Sharon (6/5): 还可以 - We booked room with breakfast however the hotel do not have the breakfast record. We have to pull out the reservation detail from booking.com and discuss with them to resolve this. This is unexpected. It’s probably booking.com problem.
• Verified traveler (4/5): - The room was smelly and it didn’t look very clean.
• Shaw (7/5): Good value, great location. Overall OK. - Great location. Friendly staff. Decent breakfast. The gym facilities are not very nice. Bathrooms were locked. Our room was a very strange design.
• Nguoiviet (7/5): It’s overall pleasant stay. I love my room even though the view from window is quite trivial. - very near the metro station, room very spacious and bed is very comfy Communication is the main problem. Before my arrival, I messaged them on Booking but no reply from them.
• Sze-ching (10/5): Enjoyable - low cost upgrade, location and helpful staff expensive breakfast
• Minjuan (8/5): Very good - There is a metro station right outside the hotel, which is very handy. The room is spacious. Bed is very comfortable.
• Elizabeth (10/5): Nice hotel - Great location with a nice view of the lake. Breakfast is wonderful. We appreciate the friendly hotel staff and clean modern facilities
• Salah (7/5): Good stay I will come back - Clean Language availability
• Ujval (8/5): Very good -
• Jin (1/5): Bad - Location Dated fit out, stinky cigarettes smell, we have been changed different rooms all smells cigarettes.
• Ying (10/5): - Nice place next to train station
• Floris_71 (8/5): The best location to stay in Nanjing - I would recommend this hotel if you visit Nanjing because the location is outstanding. The luxury hotels in the centre are a but tricky because of the terrible traffic coming and out. This Holiday Inn is in walking distance of the Xuanwulake with lots of restaurants and in the evening it is a lively spot. The rooms are very comfortable, the breakfast is OK and the service as well although they struggle with English
• Mei (10/5): Bigger than normal, some with million dollar views :), great quality and variety of breakfast - Great parts: 1) the room I had was bigger than normal and bigger than what I expected for the price; 2) the fact that a window in my room can be opened (although to limited extent )to allow fresh air in was a big plus ; 3) the air conditioning was easy to operate and function well; 4) the breakfast has great variety, quality and taste of food were beyond my expectation - I believe anything cooked was cooked by real Chefs for 5 star hotel; 5) Staff at the counter are all friendly, particularly Macy, who is efficient and knowledgable…. I was very happy and pleased therefore chosen to stay more days with upgrade of room. The upgraded room has great and great views, facing Xuanwu lake and garden; not only that, it has a balcony; not only that, it does not cost arms and legs, it’s in fact very reasonable (to me, it deserves more haha) … I love so much about this hotel, I am in fact going to stay another three days, if the same or similar rooms are available to me!
• WEN-CHUAN (10/5): - 目前是順利，良好。
• Verified traveler (10/5): - Spacious room, good location and service. Nothing to complain.
• Gary (9/5): Superb -
• martin (8/5): BEWARE hotels.com/google location utterly wrong - TIP... Beware the incorrect location of this on the Hotels.com etc marker map , or google… it is not just the usual google error in china of a few hundred metres, this is KILOMETRES from where it is shown. It is incorrectly shown on Google mainly (95% of the time) just south of Nanjing railway station. The address of 199 Longpan Rd is correct, BUT the map location marker is UTTERLY wrong. It is actually 3 km away. It is right on the large intersection of Bancang, Beianmen and Longpan. It does appear about only 5% of the time on Google in the correct location??!! (bizarre... usual china). Directly outside is Entrance 2 of the Gangzicun station on Metro line 4. (which of course is not shown on Google at all ??!!). The hotel is good, albeit aging now and carpet bit grotty..., but be aware, even with double glazing, (the balcony doors leak sound), on the south side, the never ending noise of morons in their cars honking at nothing, goes on all day and night (such cretins). It's the number one thing you notice in China… pointless noise. Luckily I brought insulation tape with me (haha I never travel without my tool kit), so I could reduce it 50% by double-taping the door leak. FINAL TIP. Always have your hotel name and address in full Chinese characters and NOT just translated, ask for the actual name and way THEY write it eg Marriot in Shenyang is "10,000 good" (Wan Hao) in Chinese !!!! This will save your bacon many times.
• dianeski4 (6/5): Wonderful place, if only the air conditioning worked. - Clean. Front desk staff was excellent and helpful. They went out of their way to help us find information and get taxis. After leaving a phone in the taxi they helped locate it. Breakfast had a lot of good choices. Great location. But…the air conditioning wasn’t working for the entire time I was there. Made it difficult to sleep. The desk gave me a fan but it was on a timer that had to be reset every hour. So I’d fall asleep only to wake up in a sweat and have to turn the fan back on.
• Aihua (8/5): Very good -
• Mhamed (10/5): Exceptional - Very good place to stay all the staff are lovely and very clean room Nothing all nice
• Denny (10/5): If I'm in the area, I will stay here. - Had a wonderful stay. I complained about the temperature in my room being too warm and not being able to lower the temperature and they brought us a portable heater we could use. The staff was very accommodating, courteous and professional.
• Wui chun (10/5): - Very good
• Wui chun (10/5): - 房間很大 很乾淨
• Jie (10/5): - 交通便捷，4号地铁线就在酒店隔壁，街对面就是玄武湖和太阳宫，吃饭、看电影、散步都非常方便！早饭非常好吃！
• Gabriel (10/5): - The hotel is really good, the breakfast has many options and allows you to explore the Chinese cuisine, as an international, it was pretty good. The room and amenities conditions are similar to a top ranked hotel.
• Alain (8/5): - The chair had a stain in the center that would like up with any of the pelvic orfices
• Xiaobang (10/5): - Very nice hotel
• Micky (8/5): Very good - great location, just opposite Xuanwu late all good
• Jia (8/5): Very good -
• Steve (10/5): Exceptional - The location was good. They had non smoking rooms which is really good to have when you're in China. The breakfast was good. For me everything was good about this place.
• Rongjian (8/5): Very good -
• Vickie (10/5): Exceptional -
• Kishor (8/5): Very good -
• Ansil (8/5): Very good -
• Timothy_stt (6/5): Two gentlemens even in one King Size Bed - Shocked that i was about to be forced sleeping with a guy. My night was then ruined by the experience that I was forced staying with a guy along in one bed due to insufficient twin bed rooms left for guests not travelling as group. This is a reason but it is obviously not the rational one to be held for hotel as why two guys should be on a same bed while they turning in. No. Disappointing.
• Francis (10/5): Serene Hangzhou - The hotel is near the scenic West Lake. It is convenient to local restaurants and shops, but away from the downtown hustle.
• Ed (10/5): - Holiday/Xuanwu is the best value in China. I've stayed all over the country, you simply cannot find a more beautiful hotel, with better food and wonderful staff cooperation for this price anywhere else in the country. Simply the best! They've done a fantastic job of redecorating, they're very personable and want you to be pleased. With this great attitude, I imagine most guests are just that. We certainly were!
• Verified traveler (10/5): - Really nice hotel, close the Xuanwu Lake and Zhongshan Mountain. Very comfortable rooms, nice bathrooms. The Chinese restaurant on the second floor was very good and reasonable.
• FabrizioF792 (6/5): Very good location, customer's management to be improved - Purpose of this trip was to visit Nanjing and I have chosen this hotel as I wanted to stay in a relatively quiet place but yet not far from the main points of the city. One of the big advantages of this hotel is the subway exit right beside of the hotel entrance. I was asked for a single queen/king size bed no smoking room and I was given a double bed smoking room, with the excuse that the hotel has no single bed rooms.... and the pictures posted here about the king size beds what are?..... DISAPPOINTING. On the other hand, I had a room on the opposite side of the elevator, and this played a key role to have a quieter stay as I was not disturbed by the passage of the other customers....... GOOD. Having the membership of the IHG hotels, at the check-in I received the welcome drink voucher. Once at the bar I discovered that soft drinks and beers we only at room temperature..... Maybe this hotel need some found raising to afford a small fridge...... DISAPPOINTING. Due to the Chinese New Year Holidays, the main restaurant was closed but it was not an issue for me. Beds were very comfortable and the room clean. GOOD. Light switches were the main issue..... almost impossible to read the purpose of the switch unless using the mobile flashlight to highlight the writing on it. We also took two days to find that the socket for the hair drier in the bathroom is hidden under the sink. The last day I wanted to have a stroll along the lake with my wife after the check-out and, thanks to staff Mr. Vincent Yang, we had three extra parking hours to enjoy the last moments of our vacation. GOOD.
• GannaS83 (8/5): Good location but bad service - Chain hotel near the picturous lake with standard for the Holiday Inn facilities but bad service and maintanance. Room was spacious and bed was comfortable, but we were enforced to change room three times during our two days stay. The most lagies on reception have poor English and in spite that them all have tried to help it takes a lot of time to resolve any question. Breakfast was normal, but for sure the level is much lower than was announced by stars and advertising.
• Rong (10/5): - I am very impressive with the location which is just next to the station of subway and pretty close to the most famous interest points in Nanjing City as well. In addition, this hotel looks very new fashion and clean and service is magnificent.
• anandsaklecha (8/5): Beautiful location - This value for money Property in close vicinity to the beautiful lake and rooms are mountain facing with some extra costs advisable. You can take a great walk around the lake which is about 6 km walk evenings were pleasant. The metro is just adjacent, the restaurant had a cook he cooked a delicious vegetarian curry when explained. Breakfast was ok, rooms clean and spacious, room service was quick.
• ungarellaslife (6/5): Forget about the restaurant... - I stayed here for one night. The bedroom was clean and nice , with new furniture and a beautiful bathroom. Unfortunately the restaurant is not good: we entered the restaurant 40 mins. before the closing time, enough for a quick dinner. The buffet was cold and not very good, without any cooking assistance at the hot-noodles area. The cook arrived later when we started to ask for him. The staff started to empty the buffet 20 mins before the closure time , while we were still eating. The waitress asked us in an embarrassing english to take all the food within a couple of minutes since they were about to close the restaurant. The breakfast has the same buffet foods, the only difference is the milk/youghurt dispenser and the cereals area. We had a meeting there and we were forced to have lunch into the living area near the hall: I had the worst hamburger ever. I underline I'm used to Chinese food and I like it, but eating here has been the worst experience I ever had . I would expect a very different quality in such an international hotel. Receptionists are definitely well prepared and able to speak a very good English , but the restaurant staff isn't at all.
• xuegangz (8/5): Over clean - Great location,right at the subway line 3,quite close to the railway station and the Zijinshan hill.Mordern style room,French window,king-size bed,only the switch of the bathroom which is set up at the front door is not reasonable and convenient.Clean, even over clean, I mean it seemed not environmental to change the soap and the slippers everyday.
• Ching Chung (8/5): Location is wrong. - Please note the location indicated on Hotels.com is misleading. It is not near to Nanjing Train station.
• ACH157 (6/5): OK Hotel but Room Temp not Adjustable - Spent a couple of sweaty nights in this hotel as we tried to set the room temperature to 20C, but it got up to 25C during the night and the duvet they provided was far too thick for this temp. Inquired at the front desk, they said that they will send someone to look at it, but no one came. Then called again, this time the person was more knowledgeable and said that the room temp cannot be adjusted individually even though there is a digital setting display in each room! Otherwise, stay was all right.
• Manish (2/5): Worst possible exp in a Holiday inn - Worst possible holiday inn I have ever stayed with. First room they checked me in had a stinking smell from the washroom. Had to switch the room...reception staff was just that much uncordial, the lounge area next to reception served cocktails but staff present didn’t know how to make 1....
• 550peterc550 (10/5): The best hotel in Xuanwu district - I stayed twice in this hotel in June 2017, the first stay for two nights and the second for three nights. The hotel is in an unusual building recently converted into a hotel. The rooms are excellent, clean and with high quality fittings. The bathroom is excellent and the shower has unusually good drainage for a Chinese hotel. The guest rooms overlook a modern Chinese-style garden which is very pleasant. Breakfast is excellent, with a wide choice of Chinese and western style food to choose from and a good selection of fresh fruit. The staff are extremely pleasant and helpful.
• Desiree (8/5): Beautiful hotel in a GREAT location - This hotel is really beautiful, and the rooms are clean and comfortable. The hotel has some nice features, such as a beautiful interior garden on the third floor (accessible by the stairs), and the breakfast has a great Chinese and Western selection. The BEST thing about the hotel, though, is the location. It is on the same corner as a metro station--couldn't be more convenient.

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