Ellerslie Palms Motel
Location: 384 Ellerslie-Panmure Highway, Mt Wellington, Auckland, nz
Star Rating: 3 Stars
Property Type: Motels
About this Property
Modern Apartments with Free WiFi and Kitchen Facilities
The December 2016 fully refurbished Ellerslie Palms offers modern apartments with free WiFi and kitchen facilities, providing guests with the convenience and comfort they desire.
Convenient Location
Situated only a 20-minute drive from Auckland city centre and within close proximity to major motorway on and off ramps, Ellerslie Palms offers easy access to key attractions such as Mt Smart Stadium, Alexandra Park, and Ellerslie Racecourse.
Comfort and Services
Each apartment features a spacious lounge area with a 50-inch flat-screen TV, cable channels, and dining area. With amenities like electric blankets, air conditioning, and complimentary car parking, guests can enjoy a comfortable stay. Additionally, laundry and dry cleaning services are available to cater to all guest needs.
Experience convenience and comfort at Ellerslie Palms - Book your stay now!
Important Information
If you expect to arrive after 21:00, please contact the property in advance to arrange key collection, using the contact details found on the booking confirmation.
Please note that there is a 2% charge when you pay with a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Car hire
- Private check-in/check-out
- Shuttle service (additional charge)
- Wheelchair accessible
- Shared kitchen
- Lower bathroom sink
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Security alarm
- Key card access
- Broadcast Live sport events
- Television in common areas
- Express check-in
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Private picnics
- Japanese garden
- Secured parking
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Balcony 1 Bedroom
2 Twin Beds
721-sq-foot individually decorated room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Low-height counters/sink
-
Ground Floor 1 Bedroom
1 King Bed and 1 Large Twin Bed
721-sq-foot individually decorated room, located on the ground floor, balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Separate living room
- Separate bedroom
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Low-height counters/sink
- Location - ground floor
-
Family 2 Bedroom Unit
1 King Bed and 3 Large Twin Beds
1033-sq-foot individually decorated room with a balcony
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Low-height counters/sink
-
Ground Floor Studio
2 Large Twin Beds
452 sq feet, located on the ground floor
Layout - Separate living room
Internet - Free WiFi
Entertainment - 50-inch flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Select Comfort bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Sleep Number by Select Comfort mattress
- Separate living room
- No cribs (infant beds)
- Separate bedroom
- Bedsheets provided
- Electrical adapters/chargers
- Laptop-friendly workspace
- Low-height counters/sink
- Location - ground floor
-
Studio Twin Balcony
In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The studio provides air conditioning, a dining area, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
Executive Studio - Ground Floor
Features a 50-inch flat-screen TV, air conditioning and kitchen facilities including microwave, toaster and electric kettle. It features 2 king single beds. Please note that the rate is based on 2 guests. There is no capacity for additional guests (see Hotel Policies).
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
Two-Bedroom Apartment
This air-conditioned apartment features a spacious living area with 50-inch flat-screen TV and a dining setting. Kitchen facilities include an oven, hob, microwave and full size refrigerator. There is a private bathroom with shower and a separate toilet. Please note the rate is based on 2 guests. Maximum occupancy is 6 guests. (see Hotel Policy).
Max Occupancy: 5 (5 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
Studio with Balcony
This large air-conditioned studio offers a living area with 50-inch flat-screen TV and kitchen facilities including microwave, hob and fridge. There are king beds in all units. Please note the rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
Executive One-Bedroom Apartment - Ground Floor
Located downstairs this air-conditioned apartment offers spacious living area and a 50-inch flat-screen TV. The bathroom includes shower and all amenities. There is a king sized bed in the room and a king single size bed in the lounge. Please note that the rate is based on 2 guests. Maximum occupancy is 3.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
One Bedroom Apartment - Disability Access
Offering full disability access with walk in shower, fold down seat & all amenities. It includes a spacious living area with a 50-inch flat-screen TV and a kitchenette with microwave, tea & coffee facilities. Air-conditioning is also provided. Please note rate is based on 2 guests. Maximum occupancy is 3.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
-
One-Bedroom Apartment with Kitchen
This air-conditioned apartment features a 50-inch flat-screen TV, kitchenette, kitchenware and toaster. There is a king bed in the bedroom and a king single in the lounge room.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Electric blankets
- Terrace
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Fire extinguisher
- Hand sanitiser
Guest Reviews
- kelly (10/5): My bed was comfy and the shower was AMAZING. The staff were so friendly and we parked right outside our room - I liked the feeling of the property was safe and lit up I liked my stay
- street (8/5): -
- Siegfried (8/5): Great stay - Good and spacious voor three persons. It was clean and all the equipments were good. Had a lovely but short stay Only downside is that if you check in late the owner is not at the place but only available by phone. You have to phone the owner in order to check in.
- Kyran (9/5): -
- Larissa (9/5): - Location, facilities, staff
- Kemu (9/5): -
- Kopa2711 (5/5): Appalled !!! - More space for what we needed. Has a kitchenette and basic kitchen utilities. Enough beds for our family. Good housekeeper came to replenish stock Originally our wheelchari accessible apartment was on the second floor!! There is no lift for this to be plausible. Ellerslie Palms Hotel comes up as being wheelchair friendly. They should fix that error! Bathroom appeared clean, but had soap build up in corners, grime in-between tiles, hand basin didn't empty properly, a tile was lopsided just in front of the toilet, no handrails by the toilet or in the shower, shower was boxed off to where the wheelchair couldn't fit, hand basin was higher for a wheelchair-bound person, doorway for bedrooms couldn't fit a wheelchair. I had to wash, dry and pack my own dishes!! A motel has housekeepers who are paid to do this people !!!
- Aimee (7/5): Was okay but could have been better. Handy to Stonefields for food and the stadium we needed to go to. Could do with a - Super quiet and very spacious On first glance it looked clean, but it didn’t feel clean. The carpet felt icky, the couch was old and scummy. We messaged via booking.com regarding a late check-in. After no response I telephoned and was advised to call back the day of arrival, which I did, only to be told an email with instructions would be sent. We arrived at 10:30pm (after a 6.5 hour drive) to find no key for the stated room in the lockbox. I telephoned the after hours number and was told that they had to change the room number - this should have been communicated beforehand (you had my phone number & email - a simple text message would have been sufficient) - we were extremely tired after a long day of travel and didn’t need the added worry of potentially having no accommodation late at night.
- tyrone (8/5): Nice place not too busy and tidy - Quite good location comfortable Outside seating
- Christine (6/5): -
- John (7/5): -
- Alastair (8/5): - Location for us was great The room was looking a little tired
- Jessica (1/5): Worst experience of my life. - Nothing absolutely nothing. The fact I got in late wasn’t even greeted was super rude ! I waited for the staff who were not in charge apparently to get me my room key. Didn’t even show me my room just pointed in a direction. No lights on inside so had to feel my way in the dark aslo nothing was shut no curtains or windows. To top it off there is a massive infestation of cockroaches at this property. Had to go find a gas station late night because no phone in the room to contact reception. Over all it’s been the worst experience of my life. Don’t go here it needs to be shut down !
- Gordon (4/5): - Room size was good, sky tv., shower was good Bathroom - no extractor fan, unfinished wall repairs, one light didn’t work Kitchen- very warn/scratched frypan, only 1 large bowl, we requested a second one but never arrived. Front door had been smashed in a very poorly repaired No staff on site, could never get hold of anyone to ask questions or resolve issues. Phone contact only but no one returned our calls. Very poor customer service
- Sarah (1/5): -
- Kim (10/5): -
- Ngapari (6/5): - rooms were good but found left over food in the microwave which is not good understanding how to use the hotplates and that only certain pots could be used
- Maclennan (7/5): Good - There was no batteries in the sky remote.
- Rochelle (9/5): No road noise bug bonus! - Lovely room nice and clean Heat pump wouldn't work. Toilet seat was broken and hair dryer was damaged.
- Joanna (5/5): -
- Dannie (6/5): -
- EvoQ (10/5): -
- Julie Wright Atchison (9/5): -
- Daley (10/5): Ellerslie Palms Motel. - The unit was clean and very comfortable. Lovely staff and great lication for us. No office staff.
- Leasa (8/5): Good value - Good value Good as close to football stadium
- Excited Tourist (5/5): -
- Maurice (8/5): Perfect service great room and very clean. - First l have stayed here a couple of times before. I see there are new owners. I would normally pop up on there screen. Anyway l rang to book, the receptionist was very hard to communicate with so decided to book on line. On arrival she in person she was lovely. Still waiting for payment details though? Overall it was great. They helped me out by changing my room where l had not stated l needed a separate room for my autistic niece. Much appreciated.
- Sonya (8/5): -
- Dongming (9/5): -
- Sarah ann (10/5): -
- MR SHELF COMMERCIAL (7/5): -
- Kim (9/5): -
- Chara (6/5): Not too bad of a stay. - The place looks exactly like the photo. A big room with an open kitchenette to the side. With a toilet and shower. Probably the strangest interaction ive had when it came to arriving. There is no onsite reception. You do have to call up a number and chat with a receptionist over the phone. They will talk you through with finding your key yourself. Its a bit odd.
- Dvontae (9/5): -
- Richard (8/5): I can barely remember it was that good - Everything Nothing
- Jennie (8/5): Would stay again - Spacious. Comfy beds. Great shower. Good price.
- Karolina (7/5): - Good location and value for money.
- Chris (8/5): -
- Patea (8/5): Make it easier to see the sign - Quiet and comfortable Couldn’t see the sign that we were at the place palm tree in the way
- Alexandra (7/5): -
- muna (1/5): - Le réfrigérateur ne fonctionnait pas correctement et à cause de cela je suis tombé malade ( vomissements, diarrhée) , j ai du jeter pour plusieurs centaines de dollars de fruits de mer achetés à Costco, le refrigerateur a ete remplacé mais le mal etait fait et en plus ce refrigerateur etait dejà tombé en panne auparavant sans etre changé.
- Bayly (1/5): Left in the morning - Nothing Bed had springs, mold coming through, had been over painted that bad left after staying from 10pm to 10am, had paid for four nights
- MALIA (10/5): Nice, Comfortable and cozy rooms - Easy check in, Good location, accessibility on the ground parking to the room, had all the amenities needed, comfortable bed. The room / carpet had an old smell, insect / bugs, need to update furniture and couches
- Jun (1/5): 极度差评定了酒店，但你根本进不去，因为没有工作人员办理入住。 - 做得非常好，客人定了酒店，但根本进不去。 继续保持客人定了酒店，不能办理入住的高级体验。
- Merrick (6/5): It could be better. I hope it will improve. - Soundproof walls, double glazed windows. Good air condition. Bathroom clean and shower work very good. Kitchen has appliances that you need i.e. microwave, jug, small fridge. Have a hair dryer, iron and ironing board. Suite 3, kitchen area has many small cockroaches crawling, even on the top of the fridge and on kitchen bench. We couldn't ask anyone to help as no staff on-site as they are Operate remotely. Self check-in and out. Small bed in room 14 need replacement, spring lost it support. Chairs are marked and dirty. Pot plants are dying around the front, It's like no one care anymore. So sad.
- Alan (8/5): - Check in was a little disappointing
- Arsh (10/5): -
- Julie Wright Atchison (9/5): - Good location Rooms were nice Shower was great
- Ashwin (1/5): -
- Nicole (10/5): It was great! - The room was very tidy and clean. I loved the shower water pressure. The bed was nice and comfortable. It was nice and quiet. The location was spot on for what we needed. The only thing I didn't like was having no person in reception. I had to ring them to find out how to get into my room.
- Denise (8/5): Convenient and comfortable. - Nice bathroom, kitchen, comfortable beds. Most of room seems recently upgraded. Close to Go Media Stadium. Good carpark. Note: key is in lockbox. You need to phone for access code as reception is not staffed. Given the price of most accommodation these days, this was one is the most affordable so anything in the “didn’t like comment” should take that into account. Busy road so need to be aware of traffic when turning into the property. Overpowering male perfume or cleaning scent in the room on arrival. Ear plugs handy. My husband was woken up at 5am by alarm in next room, and kept awake by talking. We were in room 23, which had adjoining room doors on two sides. Easy to hear noise in next rooms.
- Rocio (9/5): -
- Anna (8/5): A good stay. Convenient and no hassle. - The location was good. It was decent for the money Shower pressure was weak
- Jim (9/5): -
- Francelle (8/5): - Spacious, clean comfortable accommodation. Remote reception. Never see management face to face. We had to help out a couple of young women to know how to sign in, and also how to access power for their unit.
- Mona (7/5): -
- Matthew (7/5): good - tidy
- Paul (7/5): Great - Clean roon Nothing
- Taylah (6/5): Would be a good place but it is filthy - Pretty central It was so dirty
- Te Mana (10/5): Pleasantly surprised by my stay in the accessible room. - Often I need to place risers under bed to get a hoist underneath but the bed in the living room had legs that could fit the hoist. The room was considerably larger and the layout was great. Bathroom was superb as well. NA
- Wayne (8/5): -
- maree (7/5): - Spacious rooms, comfortable beds, updated bathrooma It would go a long way to have the outside kept clean, a buildup of dust, rubbish, leaves and grime around the entrances and carpark
- Charlotte (4/5): Disappointing for what I paid - Location was good to where we needed to be. The room was dirty. Fridge didn’t work even though it was plugged in. Lights were flickering inside. Too expensive.
- Andrews (4/5): - No milk, single beds, shower head faulty. Wifi not working. Overall disappointing
- Neeraj (8/5): -
- colin (6/5): Close but no cigar. - good shower, comfy bed, good location, plenty of car parks no office staff - office was being done remotely -not good. Cleaner was giving out the keys and not communicating . manager was at the other end of a phone somewhere. They seemed to have no idea who was to be there, Had 4 lots of people turn up for rooms and had to keep telling the cleaner to serve the rest as he kept walking away. Small notice taped to the wall said $30 fee if you didn't wash the dishes in the room -notice was not in all the rooms. Doors looked like they had be jemmied open at some stage and were patched up by a "Blind Man". unpainted patches on walls in bathroom. Have stayed here before but dont think I'll be back as it feels like it is on the downward slope- pity because it has great potential with location.
- Michael (8/5): -
- Kelly (7/5): It was handy and had the amenities we needed for 1 night stay. - Price and location There wasn’t anyone at reception to check in. There were old chips under the couch and the was a stain on the sofa bed mattress.
- Paula Woods - (8/5): - Rooms were very tidy and modern, beds were comfortable
- Firas (3/5): Extremely disappointing and poorly maintained - not suitable for families - The location only. Extremely disappointing and poorly maintained – not suitable for families We stayed here for one night (1 adult and 2 children), and the experience was extremely disappointing from start to finish. The entire accommodation is very dated and clearly not maintained properly. Cleanliness was a major issue throughout: • The freezer compartment inside the fridge had brown spillage in it and looked absolutely disgusting. • Milk capsules were simply thrown into the fridge without any care. • The cutlery was dirty and very tacky. • Bowls and other kitchen equipment were untidy and unclean. The bathroom was even worse. The toilet seat was broken and could not be used properly. The lid would not stay up and would fall back unless someone physically held it. It was also very dirty. The toilet seat was unhinged and it swings with nothing to hold it in place. This is completely unacceptable in any accommodation. The dining setup made no sense. We booked for three people, yet there were only two chairs around a very narrow, uncomfortable table. The chairs were visibly stained and looked filthy. The rubbish bin was extremely small — you could barely fit two empty takeaway containers in it. Wi-Fi was advertised as available, but there was no working Wi-Fi during our stay. Reception is operated remotely, with no staff on site, so there was no one available in person to raise these concerns with during our stay. Overall, this property is poorly maintained, unclean, and not suitable for families. Basic standards of hygiene and functionality were simply not met. I would not recommend staying here.
- Rachel (4/5): -
- Yuriy (8/5): -
- Pamela (8/5): -
- Lia (5/5): -
- Sammy (8/5): -
- Andrews (7/5): -
- Matt (10/5): -
- Donaldson (3/5): - Stayed for 2 nights , this could have been an 8/10 excellent review if pest control had been done appropriately and in a timely manner. The room itself lovely, clean in appearance x2 beds 1 queen and 1 king single, couch with fold out bed also so for 3 adults not in a partnership this was great. Beautiful fridge and microwave, good shower pressure, clean linen and room smelled fresh. The flying croachtoaches that appeared from behind fridge climbed up walls and from in sink, were on bench, we brought cockroach bug spray and sprayed the room, we killed over 50 cockroaches in the 2 evenings that we were there. We found multiple dead carcasses after spraying also. This was especially frustrating as the facility was otherwise great and great location! Also this is an unmanned hotel /motel. You call a number and they give you a code to unlock a safe to get your key. There is no one actually on site except cleaners each day. They expect you to do all dishes and you can't cook in the rooms only item is a microwave to heat items no hot plate etc.
- Nick (2/5): Terrible Check-in Experience 1/10 - The room was spacious compared to most and clean for the most part. I'd have stayed in over 100 hotels/motels/resorts over the years and this was the worst check-in experience of my life. I waited in reception for 15 minutes unattended, rang the motel twice - rang for so long without being answered the phone got disconnected both times. Rang the bell a dozen times. Left and found 2x staff members around the motel - both told me they couldn't help and to continue waiting and calling the motel number. When I finally got an answer I was asked ehich motel I was at... despite ringing the phone number for the business (weird?). Then I was further mucked around before being told they would send someone to check me in - it was the staff who earlier told me they would not help. After more humbug I finally had keys - we were booked in to Kelly Tarltons to take our 6 year old and left half an hour more than we needed between checking in and getting to Kellys but this was wasted at the motel so we missed out booking by a few minutes and had to fluff around trying to smooth that over. Not a great experience, ruined the time at the motel and tarnished the family getaway.
- Tracy (7/5): -
- Sue (8/5): -
- Raewyn (10/5): Enjoyed it - Clean & comfortable & convenient transportation close to motel N/A
- V E L (8/5): - The room was spacious, but not as clean as expected. Being asked to pay an additional $30 for an early check-in a couple of hours before the official check-in time when the room was actually ready.
- Gloria (8/5): They overbooked but helped me find alternative accommodation. - I enjoy the space that this motel offers They were unable to accommodate me because they were fully booked but it will always be my first future option
- Misa (8/5): -
- Rebecca (9/5): -
- Emz (9/5): -
- Leah (10/5): -
- S Fin (8/5): - It was great, clean and what we needed. We arrived quite late and the key lock box was open with our key and others keys exposed in the reception area.
- Kuunders (9/5): Happy with price / location - Location was good not too far to where I needed to go , friendly staff Toilet seat made a noise every time you got off the toilet
- Ellen (6/5): - Okaye Lage, wenn man mit dem Auto unterwegs ist und nach Auckland reinfahren will. Obwohl wir ein Zimmer für 3 Leute gebucht hatten, gab es am Tisch lediglich 2 Stühle. Die Rezeption ist lediglich remote besetzt, sodass man für den Check-in anrufen muss und ich musste 4-mal anrufen, bis jemand rangegangen ist, was ich persönlich etwas enttäuschend finde...
- Ellen (6/5): Austattung okay, aber entäuschendes System - Man ist recht nach an Auckland, wenn man mit dem Auto unterwegs ist. Die Küche ist in Ordnung ausgestattet, wobei es leider keinen Ofen gibt. Obwohl wir ein Zimmer für 3 Leute gebucht hatten, gab es am Tisch lediglich 2 Stühle. Die Rezeption ist lediglich remote besetzt, sodass man für den Check-in anrufen muss und ich musste 4-mal anrufen, bis jemand rangegangen ist, was ich persönlich etwas enttäuschend finde...
- Peta (7/5): Spacious room and clean but little to no wifi, no staff at reception and our freezer didn’t work so our ice cream melted - It was spacious and had sky tv. No staff at reception, and the wifi was almost nonexistent it very rarely worked and when it did it was slow.
- Steven (7/5): A perfect location,room size,friendly assistant - Location,comfort,room size,shower were all good Unclean table,1 leg missing on bed,
- Katy (10/5): Very good - Nice and spacious Nothing
- Wayne (8/5): Very comfortable - will stay here again - great sized rooms - easy access to motorway, shopping (Sylvia Park / Ikea), Mt Smart Stadium for concerts. Off-street parking.
- Francielle (8/5): Good stay, big apartment close to go media stadium & shopping. - The size of the two bedroom apartment was great for a family.
- Lisa (9/5): -
- Claudia (8/5): -
- Rapatini (8/5): -
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