Hyatt Regency Pravets Resort

Location: Ezeroto 8, Pravets, bg

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 03:00 PM - 03:30 PM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Nightclub
• Clubhouse
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Kids' outdoor play equipment
• Heated pool
• Emergency cord in bathroom
• Outdoor furniture
• Fruits
• Shallow end
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• ATM/banking
• Television in common areas
• Nightclub
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Access to nearby outdoor pool
• Golfing on site
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Clubhouse
• Private picnics
• Wine release events
• Reception hall
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Electric bicycle charging station
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Twin Room with Lake View

  This 28 sq m (300 sq ft) room offers breathtaking views of tranquil Pravets Lake and features two twin beds for a comfortable stay. With motion sensor lighting, guests can easily navigate space and enjoy a relaxing and convenient experience.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• Suite with Lake View

  Experience the height of luxury in our Regency Suite. With a comfortable king bed, dedicated workspace, sofa and private balcony, this cozy suite is the perfect place to unwind after a busy day. Stay connected with complimentary Wi-Fi and enjoy a refreshing rain shower in the spacious bathroom.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• Executive Suite with Panoramic View

  Our Executive Suite Panoramic View is the perfect place to relax and recharge while enjoying breathtaking views. Featuring a comfortable king bed, dedicated workspace, sofa and balcony, this cozy suite has everything you need to make your stay unforgettable.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• King Room with Lake View

  This 28 sq m (300 sq ft) room is a serene retreat with stunning views of Pravets Lake. With one king bed, a dedicated workspace, a cozy sofa and complimentary Wi-Fi, guests have everything they need to work or relax. The room also features a modern bathroom and a private balcony.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• King Room

  A spacious and comfortable 28 sq m (300 sq ft) room with a breathtaking mountain view. Relax on a luxurious king bed, take in the beautiful scenery from your private balcony and stay connected with complimentary Wi-Fi. The room features a comfortable working and sitting area, complete with a 65” HD TV with a wide range of international channels for your entertainment.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• Twin Room

  Indulge in the ultimate spacious and modern 28 sq m (300 sq ft) room that offers two comfortable twin beds, a dedicated workspace with high-speed Internet and a cozy sofa. Unwind and take in the breathtaking panoramic views of the mountains from your private balcony.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

• Suite with Mountain View

  A cozy suite featuring a comfortable king bed, dedicated workspace, sofa and balcony. Guests can stay connected with complimentary Wi-Fi and enjoy the stunning view over the beautiful Balkan Mountains.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Cots
  • Privacy curtain

Guest Reviews

• Radoslava (7/5): Amazing place for a peaceful holiday but dinner on bloch table should be improved a lot - The location and surroundings, stunning lake view The food
• Salzin (10/5): -
• Patricija (10/5): -
• Anna (10/5): -
• Alexandru (10/5): - As always, we appreciate the comfort and the facilities, as well as the helpfulness of the staff. The bed is truly, truly great.
• Stefan (10/5): -
• Velina (10/5): - Разположението на хотела - от всички страни гледката е прекрасна, виждат се езерото и планината. Прекрасният парк около него предлага възможност за приятна разходка. СПА зоната и басейнът са супер. Персоналът е любезен и отзивчив. Закуската е вкусна и разнообразна. Стаите са удобни, макар и не много големи.
• Maria (7/5): -
• Кирил (10/5): -
• Vasil (10/5): -
• Росен (10/5): - Всичко Няма
• Elias (10/5): -
• Dimitar (10/5): -
• Христина (10/5): -
• Teodora (10/5): -
• Mariana (9/5): -
• Shefie (10/5): -
• Violeta (8/5): A fost frumos, relaxant - Arată foarte bine tot! De la intrare până la camere! Camera de joacă poate fi îmbunătățită în rest totul super OK! Piscinele aveau apa prea rece pentru vremea de afară.. iar la mic dejun și cină nu e o varietate foarte mare.. multe chestii puse la cină mergeau la mic dejun sincer.. nu prea ai unde să mănânci altundeva în zona..
• Krasimir (10/5): -
• Aleksandar (9/5): -
• Силвия (10/5): - Чисто, красиво,спокойно място за почивка.
• Silvia (10/5): -
• Dian (10/5): -
• Александър (10/5): -
• Stiliana (10/5): -
• Гоман (10/5): -
• Sandy (5/5): I would not go back there honestly :) - - The hotel is surrounded by a nice area and nature. - The receptionists are smiling and helpful :) - The breakfast was very good but with no varieties - for 3 nights it was the one and the same. - The gym was nice, has a view at the tennis court and was equipped with the necessary machines. - The spa service is below zero :) We booked the couple massage and came on time. A lady took us to the room where we are supposed to have 30min jaccuzi to relax before the massage. She simply told us how to turn on the jaccuzi again after 20min and left without any additional information. Anyways, the problem was with the jaccuzi itself, it had cold water :) and of course we decided not to use it. We went to the salt room but we were too disappointed that we decided to cancel the service. We told the spa receptionist what was the issue, she said : Oh ok, I will refund the amount then :) This showed us how the service doesn’t meet in any ways “Hyatt Regency” standards. - The spa itself has nothing special, there is a salt room with 26-28 temperature where there is a note left that you need to push a button every 10 minutes so that the nozzle releases fog :) I am wondering why this is not automatic. - The house keeping were not cleaning the toilets :) but were replacing all the towels even the one hanged/used.
• Ivailo (9/5): -
• Shaked (10/5): -
• Tzvetomira (10/5): -
• Morit (10/5): -
• Rostislav (10/5): -
• Robert Kenderyan (10/5): -
• Daniela (9/5): Nice view and stay - Food is great. We enjoyed the kids playroom activities. It is clean and nice. There was too much chlorine in the children pool. Lunch from 13h is too late when with children and before that only pizza/sandwich options available in lobby.
• Гергана Генчева (10/5): -
• Larisa (9/5): - Большой бассейн . Уютный номер. Завтрак в ресторане средний. СПА могло бы работать и с 9 ч утра. А не с 10 ч.
• Petar (9/5): -
• Йорданка (10/5): -
• Blagovesta (7/5): If you have visited RIU Pravets before, you wouldn’t see much of a difference - It hasn’t changed much since it became Hyatt so there is not much to say if you have visited RIU pavers before. There were lights in the bathroom you cannnot turn off and the bathroom door was glass door so the light was unpleasant during the night. Also the automatic night light in the corridor doesn’t turn off quickly which also interrupts sleep. The masseuse was very bad, we paid for relaxing massage but had an extremely painful and unpleasant one.
• Тонов (7/5): -
• Florin (10/5): - The resort is great and the staff is amazing. Always ready to assist with every need. The room was clean, the food is simply amazing. Always a pleasure to stay at Pravets. People parking ICE cars on the parking spaces reserved for electric charging stations. Totally inconsiderate 😒.
• Veselin (10/5): -
• Martin (10/5): -
• Georgi (9/5): -
• Stefana (9/5): -
• Milen (9/5): Чудесно - Местоположението на хотела е превъзходно. Водата в басейна беше една идея по-студена
• Emil (8/5): - Недалеко от Софии, всего около 1 часа на машине. Большая территория, есть где прогуляться. Красивый вид на озеро и горы. Можно заселиться вместе со своей собакой, доплата за собаку - 50 евро. Вкусный и разнообразный завтрак. Вкусные коктейли на баре на рецепции. Возможность круглосуточных заказов для рум-сервис. Спа в принципе хороший, но не хватало мест для релакса в тишине (в термальной зоне около 10 лежаков), а у бассейна мест много (более 50 шезлонгов точно), но все всегда заняты и очень шумно. Проблема с ночным освещением в номере - включался автоматически ночью при малейшем движении. Из-за этого спали не очень хорошо.
• Nguyen (9/5): - Широко и чисто СПА, добра температура на съоръженията. Гледката от басейна. Портокалова вода при СПА-то. Приятна стая, баня, тераса, легло, шкафове. Отзивчив персонал в ресторант Меркато и приятна храна и напитки там. Голямо лоби за общи срещи. Приятна разходка в резорта и гледките. Неучтив бабаитски мафиотски грубиянин персонал на бариерата. Задължителното чекиране на карти за използване на асансьора и чекиране на талони за излизане от паркинга.
• Dajana (10/5): - Све Све
• Ion victor (9/5): It's worth at least a weekend there. - The location is very good between the mountains, the lake, the birds, etc. Very good. The 5-star level of the hotel is found in everything except the attitude of those working in the restaurant and the gentleman who was at the reception at the SPA on 30.04.2026. They were indifferent at best, but I can say that the one at the SPA was completely unserious and had a bossy attitude. It is worth noting the professional and 5-star attitude of the hotel reception.
• DIANA (10/5): Excellent, we will visit again. - Very near to Sofia and perfect for a weekend gateway. Easy to get to as it is mainly via motorway. It is spacious, clean, peaceful and with beautiful views. Perfect to visit with or without children. I would recommend the half board options as breakfast and dinner were at a very high standard. If you would like to book any treatment at the spa center, you would need to call in advance of arrival to guarantee a slot. N/A
• Aneliya (10/5): Amazing stay such a gem near Sofia - We loved the location so much near the lake the nature it was beautiful. The restaurants were great both the Lion and Rose and the one for breakfast! The staff was super friendly and the room was beautiful. We were impressed. What I didn’t like is that the pool didn’t have enough sun beds so that’s not very good and gives a bad taste for such a beautiful hotel!
• Антоанета (10/5): Перфектно - Много е близко до София.
• Ivan (10/5): - Хотела е изключително уютен!
• Pavel (8/5): -
• Jacklin (10/5): -
• Oleksandr (10/5): -
• Angel (9/5): -
• Boris (10/5): -
• Viktor (5/5): It doesn’t complete the Hyatt standards - In general is ok. The rooms are a bit empty. In the spa area is pretty cold. The kitchen is average. The biggest issue- during the second night of our slathered was a crazy party in the restaurant with some kind of dirty chalga music which didn’t slow us to sleep until 3am. After a complaint the staff just increased even more the music.
• Catalin (9/5): -
• Ivan (10/5): Beautiful, relaxing, new and clean. - I liked that the hotel was very clean. Exceptional facilities including the SPA and therman zones. The Room felt very clear moder amazing. The bed is the star in my opinion, my God, the bed was so comfortable and soft and the linen used was very soft as well. I will visit again soon this summer!
• Guest (9/5): -
• Irina (8/5): -
• Vesela (10/5): -
• Irina-Mihaela (8/5): Very good place for a stop, especially with kids - The location is great for a stop, especially with kids. The facilities are well kept and all is clean. The hotel has great views. From all our interactions with the staff only the receptionist spoke English which makes it really difficult to use room service for example. Only one restaurant was opened during our stay. Better use the buffet option as it seemed way better then what we ordered a la carte. The minibar is filled upon request, the first time I've seen this in a hotel.
• Ivet (9/5): -
• Simeon (10/5): -
• Liliana (7/5): - I liked the facilities. The room, the meal everything was very clean and nice. What I did not like is that the Bulgarian family booking directly with the hotel paid 20% more for a smaller size room and same meal plan than an American family booking via booking.com. This did not feel fair to me.
• Denitsa (10/5): -
• Petrova (8/5): -
• Todor (10/5): -
• Stoyan (10/5): - Вижда се значително подобрение, откакто хотелът мина към веригата "Хаят". Големи телевизори в апартаментите, удобни матраци, модерно осветление, хубава храна. Определено бихме посетили отново. Много хубаво впечатление ми направи, че при последното ни посещение бяхме ъпгрейднати до апартамент с гледка към езерото, вместо към паркинга без допълнително заплащане.
• Anton (10/5): -
• Milena (9/5): - Nice hotel, close to Sofia. The pool was too cold..
• Nadia Petrova (10/5): - Всичко ми хареса.Ходим там з N-ти път. Особено спокойно е там през работни дни ако можете да си го позволите. Няма такова.
• Dafni (9/5): -
• Dimitris (10/5): -
• Илиян (10/5): -
• Monika (10/5): -
• Mariam (9/5): Great resort for spa services with family - Building looks beautiful, the resort was very chill, they have kids play ground outdoors and i doors, kid’s pool, staff were helpful with every question. The room could be more cleaner. The AC wouldn’t cool the room and had hard time sleeping and couldn’t have the balcony door open for fresh cold air because there is no net on the door to stop bugs from getting in. The food quality serviced wasn’t the best.
• Ivanov (10/5): -
• Lora (9/5): -
• DOINA ANTON (9/5): E un loc f frumos, aproape de Sofia si de autostrada, perfect pt o pauza in drum spre Grecia. - Locatia, micul dejun, camera, curatenia Mancarea la fish restaurant nu a fost la nivelul asteptarilor.
• Димитър (10/5): -
• Tamara (10/5): - Красивый отель. Вид с окна. Нет
• Yulia (8/5): -
• Kremena (10/5): -
• Gergana (8/5): - Като позитиви бих искала да отбележа невероятното разнообразие от храна, която беше и много вкусна – отлична част от all inclusive пакета. Също така СПА центърът е голям, изключително спокоен и добре поддържан. Прави добро впечатление, че не се допускат деца, което допринася за истинска релаксация и почивка. Басейнът също беше с много добра температура. Отделни поздравления за пицата „Pravets“ от Lounge бара 👌 Не съм консуматор на алкохол, но моите близки останаха изключително разочаровани от факта, че при толкова висока цена за нощувки с all inclusive липсва дори минимална консумация на напитки. Поради това те категорично заявиха, че не биха се върнали отново.. Освен това, по време на престоя ни в двустаен апартамент възникна сериозен проблем. При излизане от апартамента мой близки поискали вода и тоалетна хартия от камериерка – дребна, изрусена девойка, която не говори български език. Поради някаква причина тя влезе в моята стая без предупреждение, докато аз спях. Надвеси се над мен, за да използва телефона на нощното шкафче, който издаваше силни звуци. Това ме събуди рязко и ме стресна сериозно, тъй като внезапно видях непознат човек над себе си. Реагирах с „Извинете…?“, на което последва отговор: „Аз натисна копче!“, без никакво извинение от нейна страна.. Подобно поведение е абсолютно недопустимо за служител в хотел от такъв ранг. Очевидно стремежът да се отчете стаята като почистена - при положение че е донесена единствено вода и тоалетна хартия - е бил поставен над комфорта и спокойствието на гостите. Освен това имаше телефон и в съседната стая, но явно персоналът ви не е наясно с това. Сигналът беше подаден на рецепция и се надявам подобни, меко казано неприятни, ситуации да не се повтарят и на други гости!
• Пламена (8/5): -
• Antoaneta (5/5): Could have been better - We love the location. Staff was helpful and kind. Food was good. It was quite obvious the rooms are not regularly maintained as the air conditioning button was broken, there were stains on the wall next to the bed and cigarette holes in the curtains. The SPA facilities were also in need of cleaning and freshing up- the bottom of the pool was green, the spa rooms were moldy and not properly maintained. The hotel brand and location are great, but not good value for the money. We had a problem with our door as it was not locking from the outside, the staff came ot fix it two times, however it should not be a reoccurring problem.
• Zornitsa Radenkova (10/5): -
• Yoana (9/5): -
• Carol (10/5): -
• Carol (10/5): -
• Georgina (10/5): -
• Cristian (9/5): -
• Иванова (8/5): -
• Иванова (8/5): -
• Иванова (8/5): -

Photos