Hotel Boutique Casa Garay

Location: Miguel Cabrera 110, Centro, Oaxaca City, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Ironing service
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• Thermometers for guests provided by property
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Internet access
• Housekeeping on request
• Private picnics
• Art gallery on site
• Wine release events
• Reception hall
• Guest education on local ecosystems and culture

Rooms Available

• Deluxe Twin Room, 2 Queen Beds

  2 Queen Beds

  304 sq feet

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe and iron/ironing board; cribs (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Bottle of water
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided

• Deluxe King Room

  The double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Concierge services
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room

  The twin room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Tile/marble floor
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Marco Jesus (8/5): lugar comodo y a buen precio - la ubicacion estaba muy bien entra mucha luz por las ventanas
• C.Staisch (1/5): -
• Martinez Bojorquez (9/5): - Lo colonial del edificio Acceso con elevador le agregaría
• Alejandra Margarita (7/5): - La ubicación excelente, el hotel es bonito, la habitación amplia y cómoda El desayuno no lo sirven a la hora que se menciona, empiezan más tarde
• CristinaGarcia94 (4/5): La habitacion más sucia que jamás he visto - La ubicación es maravillosa, en pleno centro de oaxaca en una calle con mucha vida Las habitaciones super sucias, mucho polvo, bastones de los oídos en el suelo, suciedad que no se limpia en años... bastante asqueroso. Tampoco había ascensor, en la habitación siempre entra luz ya que en algunas ventanas no hay cortinas. En cuanto al desayuno, empieza bastante tarde, a las 8am, les pedimos si porfavor podíamos desayunar 10 minutos antes (teníamos desayuno incluido) ya que nuestro tour comenzaba a las 8am y nos dijeron que no. Un día desayunamos rápido ahí, y el desayuno deja mucho que desear, sólo tienen lo que ellos te ofrecen, huevos, café de olla o la fruta que ellos tengan ese día. No recomiendo para nada coger la opción de desayuno.
• Mariella (8/5): -
• Luigi (8/5): - L'albergo è ricavato da una casa coloniale ed è molto bello. La posizione è ottima rispetto al centro. Parcheggio a pagamento e lontano dall'hotel, colazione molto limitata.
• Alberto (8/5): -
• Maude (8/5): - Excellent emplacement! Hôtel vintage à proximité de tout! Je recommande fortement!
• Valentina (9/5): -
• Gian Luca (9/5): -
• Huerta (5/5): - La ubicación y las camarera muy amable El personal de recepción no es amable ni brinda bien la información
• Michał (8/5): -
• Victoria (1/5): - Nada Todo. Mejor busquen otro hotel.
• Peña Mtz. (2/5): No lo recomiendo. - La ubicación Lo único que puedo rescatar del hotel es que tiene muy buena ubicación; a unos pasos está el mercado benito juárez y a una calle el 20 de noviembre. La ubicación está muy bien. En cuanto al servicio deja mucho que desear. Primero que nada, la habitación que nos tocó está a lado de la cocina, entonces era incómodo escuchar las voces del personal a las 7:00 am. Segundo; la cama está muy dura, nada que ver la habitación que reservé por medio de booking a la que nos asignaron, la cabecera rechina demasiado, el baño está muy chico. Tercero; el servicio, en ningún momento nos ofrecieron algún servicio de tours, el servicio de limpieza pésimo parece que medio barren y trapean, se notó que no lavaban el baño, no sacudieron las mesas, las toallas no las cambiaron, cuando solicitamos cambio de toallas tardaron demasiado en ir a entregárnosla. Cuarto; la comida, una vez desayunamos ahí, éramos la única mesa (solo dos personas) tardaron en atendernos y en llevarnos la comida, el café lo entregaron chorreado, las quesadillas de flor de calabaza estaba fría pareció que sólo vaciaron la flor a la quesadilla y ya (sin haberla guisado antes). Quinto; la red wifi es pésima, al menos en la habitación que nos asignaron casi no agarraba (ninguna de las opciones de internet) y cuando agarraba era lento, al igual que la red de telefonía no agarraba, tenía que salir del hotel para poder hacer llamadas. Nunca nos informaron que a cierta hora de la noche cerraban la puerta de la entrada. En general, no recomiendo hospedarse aquí, lo único rescatable es la ubicación, para futuros viajes prefiero pagar más por un mejor hotel donde den un mejor servcio y trato al cliente. Las fotos de las habitaciones que hay en booking nada que ver a la habitación en físico, cuentan con bastante oportunidad de mejora.
• sandra (9/5): Would definitely stay again. - The hotel is amazing! Bed was comfortable and very quiet! Loved the furniture and up stairs patio. Just our shower was a bit wonky. Sprayed everywhere 🤷‍♀️
• Ken (7/5): If the bed had been softer I would not have any complaints. - Location was excellent. Staff were very helpful. Breakfast was good. Room was very nice The bed was very hard, I didn’t sleep the first night but they added an extra mattress pad for night two but it still was very uncomfortable.
• Ayala (1/5): - The town The stuff behind the desk
• Mahalia (7/5): Great location in a character building. Expect some noise. - Great, unbeatable location, friendly staff and the housekeeping lady was fantastic. Vintage decoration. Very noisy. Being and old character building, a lot of humming noise etc. that made it hard to sleep. The beds were hard.
• CLAYTON (10/5): -
• Teresa (7/5): Relajo - Las instalaciones están realmente cuidadas y están hermosas onda colonial, tiene arte muy bello dentro. No tenía comida ni variedad de bebidas para vender y el desayuno abría a las 8am y yo me iba a las 6am, todos los hoteles donde he ido abren antes su comedor o te dan algo para llevar, este ninguna de las 2. Pedía un taxi y yo esperando y tuve que bajar para que me dijeran que no consiguieron y que salga por mi cuenta.
• Jens (8/5): Gut - Sehr gute Lage War laut
• Oscar (9/5): - La ubicación Señal de Wifi
• Xavier (8/5): - Bien situé, personnel très agréable Pas de fenêtre donnant sur l'extérieur!
• Garay (10/5): - Todo! El.ruido que hacia la cama
• Daisy (4/5): - The staff was friendly and helpful with assisting me in opening and closing my room, the gentleman even helped me store some cheese I was bringing back to the states. Very nice guy. The location, far from places and traveling alone I do have to stay I was a bit scared having to walk in the dark streets (which I understand it's out of the hotels hands). Waking up in the morning, I love to shower hot water was working but the amount of water coming out was impossible to shower, tired the cold water and same thing. Felt disgusted all day without being about to shower. I had to catch a flight that same morning. Sorry but don't recommend I'm a clean persona and didn't like that I was unable to shower.
• andre (5/5): Son emplacement et son charme - Son emplacement Chambre sans fenêtre. Personnel pas très à l’écoute Qualité de l’éclairage. Pas de possibilité de se voir dans le miroir de la salle de bain
• Griselda (7/5): It was fine clean and close to everything. - It looked just like the pictures, close to everything in town. There was no hot water or elevator
• Hector (6/5): - The room was ok , but they gave us a room right in the entrance in the hall to the kitchen .. so it was very loud all the time you can hear people walking at the entrance and the kitchen it was really hard to sleep .. and no parking at all .. Our room shouldn’t be a room at all .. it felt like the private room for the chef or something like that , pretty small hotel
• Christina (5/5): Schlaflos in Oaxaca - Die Lage des Hotels ist zentral und der koloniale Stil und die Einrichtung sind schön. Es gab in unserem Zimmer eine extreme Lärmbelästigung, insbesondere in der Nacht. Das Zimmer lag an einem Lichtschacht (kein richtiges Fenster nach außen). Von dort kam Lärm , verursacht wahrscheinlich durch die Wasserpumpe und die Außenteile der Klimaanlagen, vielleicht auch durch etwas anderes, jedenfalls Motorengeräusche. Die ganze Nacht durch, an und aus. Schlaf war kaum möglich. Ich habe dies dreimal an der Rezeption angesprochen, aber es wurde nichts unternommen und kein anderes Zimmer zur Verfügung gestellt. Wahrscheinlich war dies auch nicht möglich, da keine Kapazitäten da waren. Jedenfalls gab es kein Entgegenkommen. Das Hotel bietet zudem keine Parkmöglichkeiten, hat auch keine Vereinbarung mit umliegenden Parkplätzen.
• Karen (9/5): Difícil para personas con problemas para caminar. - La ubicación y la decoración del hotel. Las escaleras ya que llevábamos una persona de la tercera edad
• Esantal (7/5): Buona posizione per visitare il centro - La posizione e le dimensioni della stanza La colazione inizia troppo tardi (8.30), se si vogliono fare delle escursioni guidate, si deve saltare la colazione. La sera non si può cenare in hotel, la cucina chiude presto, alle 18. La presa del comodino non funzionava , quindi niente luce da lettura. La cosa peggiore: di notte rumore continuo degli impianti , qualche motore/pompa che si accende e si spegne x tutto il tempo.
• Alessilib (3/5): Si salva solo per la posizione - La posizione Purtroppo il soggiorno non ha soddisfatto le aspettative in rapporto al prezzo. Abbiamo riscontrato problemi con l’acqua calda, il WC e l’aria condizionata, oltre a rumori notturni che hanno disturbato il riposo. Sarebbe auspicabile una maggiore attenzione al cliente da parte del personale che non si è nemmeno scusato
• Esau (10/5): - Excellent location, nice room, great personnel.
• Diana (1/5): -
• Angelo (5/5): -
• Angela (9/5): -
• Fernando (8/5): -
• Sergio (10/5): -
• Raquel (7/5): -
• laura (9/5): - muy bien mas amplio
• IVAN (1/5): Hotel abusivo, mala calidad - Si reservas por Booking o algún otro portal, te apartan la habitación mas fea, la cama está muy maltratada, el colchón muy maltratado, el desayuno es malo, el personal es poco educado.
• Barbara (8/5): - Wonderful staff, spacious room. Many flights upstairs if you need accommodations. The stairs!
• Apryl (10/5): -
• Karla Ximena (5/5): -
• carolina (6/5): Aceptable pero esperaba más - La amabilidad de las personas que nos atendieron. Durante los desayunos, en varias oportunidades hubo que solicitar cambio de tenedores y tazas porque estaban mal lavados. Las habitaciones son un poco oscuras. El wifi molestaba continuamente.
• Zazil (7/5): Don Miguel room needs some fixing in the bathroom. - The location is great. The room is nice decorated and the AC is nice. The water from the shower goes out of the bathroom!
• Armando (7/5): -
• Bernhard (9/5): - 5 minutes walk from the Zocalo, spacious room, good quality of sleep, very friendly staff. They help you organise tours which saves you a lot of money compared to viator or getyourguide. Breakfast is very basic.
• Toledo (10/5): Visiten el hotel, no se arrepentirán - La ubicación es perfecta, el servicio de entrada y salida por si vas a compromiso de noche te abren a la hora que llegues No pudimos visitar la terraza porque estaba en reparación
• Teodoro (4/5): Ok for the location - My wife loved the old architecture. The look of the hotel was good. The room was the photos shown. We were not received very well at check in. Nothing was explained to us. We had to ask for the WiFi. It wasn’t given to us like most hotels. They didn’t explain the facilities, the restaurant hrs, check out time or anything else. We lost our opportunity to eat breakfast because it wasn’t explained that breakfast for only 2 hrs in the morning.
• Arvin (6/5): - Location Cold shower, little privacy (the doors have a gap underneath and windows — only a curtain provides privacy but it does the make the room sound proof). There was mold in the bathroom.
• Herminia (8/5): - I like because it was closer to downtown The shower was dirty and the tv wasn’t working
• Leil (8/5): the hotel was nice and the staff was friendly and helpful as much as they could. - Location was great, right in the heart of the Historic district. Close to the Zocalo and other sites. They offer some excursion planning at the hotel. We walked to some nice restaurants that were within a couple of blocks and there was a grocery store just down the street to pick up any extra items. We had a situation that there were no towels available one day. They removed our towels from the room and we were gone all day on a tour. When we got back I asked about towels for the room and was told none would be available until later that evening. The hotel was fully occupied and they were not able to provide even 1 towel for our room. this was the only problem and we didn't have any issues the rest of the stay.
• Carlos (8/5): - La ubicación Poca iluminacion en la habitacion
• Mauricio (5/5): Péssimo atendimento - Localizacao Atendimento muito ruim cheguei e reservaram o mesmo quarto para dois hóspedes , após muita conversa me instalaram no quarto de mais difícil acesso 3 lances de escada , tenho 64 anos , não existe como contactar recepção sem telefone no quarto , tive um problema com troco do dinheiro que paguei passeio no próprio hotel , café da manhã ruim somente as 8 e 30 da manhã , se contratar um passeio que saem 8 horas sem café da manhã
• DeLeon (5/5): Great stay but bring your fan and a bed cushion. - Oaxaca is AMAZING! The staff at Casa Garay were great. My room was perfect size, the bed was way too hard and the A/C unit did not cool the room. Never got anyone to repair it either. Hard beds No A/C Shower head didn't really work to its full spray.
• Louise (8/5): Novel and fun - Its location is great. It is a bit like staying in ‘faulty towers’ The furniture and original fittings are great. My bathroom had damp and mould. The water was occasionally hot. Cold/ warm’ish mostly if lucky. The shower head needed a lime scale remover. The breakfast coffee cups seem to all have cracks. 7/8 were cracked.(maybe they saved the cracked ones especially for us?)
• aleofer (3/5): Boutique de los horrores - La habitación era amplia, con una cama muy grande y la decoración del hotel en general es bastante bonita. La localización es buena, cerca del Mercado 20 de Noviembre y en especial del Pasillo del Humo. El resto del centro histórico de la ciudad están bastante cerca caminando "Boutique hotel" es un título de mal gusto 1. El agua caliente de la ducha dura un par de minutos. Mi estancia fue de 4 noches y no fueron capaces de solucionarlo en todo el tiempo, incluso un día nos inundaron la habitación y no la limpiaron hasta el día siguiente. 2. Hay un mecanismo de propulsión del agua que arranca cada vez que alguna habitación del hotel abre un grifo, usa el baño, etc. Se oye a cualquier hora del día o de la noche y no te deja dormir. 3. No lo dicen, pero las ventanas dan a un patio interior de 1m2 donde están los compresores de los aires acondicionados. La insonorización no existe, por lo que si encientes tu aire acondicionado (u otra habitación cercana) tampoco duermes. 4. No me ofrecieron ningún cambio de habitación ni nada parecido. Según ellos cada día estaba todo solucionado, pero nunca se solucionó nada.
• Silvia (3/5): - El precio Instalaciones antiguas, la habitación estaba sucia. Los cogines y sabanas tenian bolas del uso. Loa grifos no funcionan bien y sale el agua de la ducha. El personal de la recepción no es amable y el desayuno malo.
• Juan (10/5): - Bed comfort or amenities ok
• Roszko (6/5): - Styl hotelu i lokalizacja. Bardzo słabe wifi, jeszcze słabsze śniadanie, bez większego wyboru. Nieadekwatny stosunek jakości do ceny.
• Ramon (7/5): -
• Ignasi (9/5): - El personal del hotel fue muy amable, la habitación era amplía y la cama confortable La ducha apenas tenía presión
• Ruben (8/5): - Overall it was good, the staff was super friendly and helpful, it was clean and close to everything but the mattresses were in terrible shape.
• Kassandra (10/5): -
• Omar (9/5): -
• Uriel (10/5): - Excellent!!
• Edna (4/5): - I felt the staff was not concerned at all about my stay. There was only one staff member, the waiter for the restaurant, who would ever greet me before I greeted him otherwise staff ignored me unless I said hola or Buenos Dias. It’s true, I should’ve been willing to try to speak more Spanish, obviously. But if they’re in the tourist business and they ignore tourist needs, I don’t think that speaks very well of them
• Adriana (8/5): Very good -
• Adriana (9/5): Superb -
• Jaime (10/5): - The price, location, and service are superb! Great stay. Thank you!
• Melanie (10/5): - Stay was ok a little out dated. Nice to my dog
• Annies (6/5): Pleasant - Loved the styling furniture, big comfortable bed and access to markets, central facilities The plumbing was problematic at times and the lack of airflow in bathrooms in particular difficult.
• FELIX (8/5): - Best spot to stay if want to eat at the Mercado 20 de noviembre
• Verified traveler (6/5): - L accueil n est pas bon du tout
• Kassandra (10/5): Exceptional - Next to mercado 20 & la Soledad chocolate & mole & Mayodormo chocolate
• Teresa (2/5): - Very dirty bathrooms with mold not recommended
• Miguel (8/5): - Parking is not very close, other than that , very nice
• Hugo (8/5): Bonito, algo anticuado y mal desayuno. - Hotel de época ricamente decorado. Se ve bonito. Las habitaciones tienen un tamaño adecuado y tienen cafetera. La cama es algo dura para dormir. Hay agua filtrada disponible. El desayuno incluído es bastante malo, unos huevos secos, aburridos, sin sabor. No hay opciones ni siquiera entre los distintos huevos. Una sin razón.
• Nuria (8/5): Stay at Casa Garay - Great service and location, clean, the parking is off-site, but it has good service.
• Susan (6/5): Pleasant -
• Leanne (8/5): - Rooms were clean and quiet but the common spaces were limited and not that nice. The library was closed for renovations while we were there.
• Gabriela (10/5): Exceptional -
• Verified traveler (4/5): Ameno pero con falta de comodidades externa - El hotel está muy bien pero hoy en día un lugar que no pueda ofrecer estacionamiento es un peligro entonces es un problema
• Alejandro (10/5): - Excelletn
• Rubia (8/5): Nice place in Oaxaca - The hotel is well located in the heart of the city. Decoration and architecture are pretty and make you travel in time. Breakfast and cleanness could be better
• Jose (8/5): Great location. - Location is great right in middle of downtown and close to everything. Only negative is bed are so hard.
• Fabricio (6/5): - its a nice room size and very quiet. we faced lack of water for some ocasions and the cleaner did not clean the room by 3 pm.
• Petra (2/5): i will never go back - location was excellent. staff were polite and helpful ....when we needed to ask for towels, soap and ice the room was a huge disappointment....nothing looked like the booking.com images. Our room was dark (the windows were for a ventilation shaft or something...air was dank. the bathroom was dirty. the towel rack was off the wall and the parts resting on a ledge, toilet paper was loose as they had the wrong size, no soap, hard crunchy towels...IF we got any. I had to go to the lobby to ask for the towels and coffee for the room as housekeeping kept "forgetting". Lack of any housekeeping consistency. the beds were hard and the worst... NO HOT WATER. While staff were nice...nobody cared about the hot water issue. when asked for a room discount i was told NO that i. must contact booking.com. so far no reply.
• Gerardo Roberto (4/5): Pésima experiencia - Mala experiencia. Honestamente la tarifa está completamente fuera de lugar. El hotel está en condiciones muy regulares, una ubicación que aunque es en el centro, no está cerca de lo turístico y en las noches está feo. El colchón estaba sumido del lado, almohadas incómodas. Sin amenities. MUCHO RUIDO, CERO PRIVACIDAD
• Harleyman (3/5): The stay at the hotel was very unpleasurable. Will not stay there again - Good location The room was dirty, floors were filthy and the overall hotel was dirty and dusty.There was no coffee or tea in the room as advertised. The towels were crusty and smelled. The bathroom sink had a big crack in it. We paid for three breakfasts only had two because the two choices were terrible. You had no choice of what to eat only what they said was available.
• Dave (3/5): 1 OUT OF 5 - LOCATION IS THE ONLY GOOD THING I CAN SAY ABOUT THIS PLACE PLACE WAS DIRTY, THEY ONLY MOPPED BECAUSE WE ASKED, SUITE THAT WE BOOKED WITH KING BED, WAS SO HARDWE HAD TO MOVE ROOMS, TO TWO DOUBLE BEDS AND THEY MADE US PAY MORE MONEY, WOULD I STAY THERE AGAIN, NOT A CHANCE!
• Robert (2/5): - Heavy construction outside that I would have liked to know about. So much so that the entire front (and only entrance) was blocked for hours at a time, and you had to walk through the construction area where people are working. The power also went out for an entire afternoon that I usually use as a reprieve from the heat - no AC for that time! Last but not least a used bandaid in the shower to welcome us… next time tell people about the construction instead of a surprise terrible time.
• alan (8/5): Good - We enjoyed our stay at this hotel. Most of the rooms appear to face internally so they are very dark however . Great central location . The internal spaces are a little tired looking though this could be due to roadworks outside creating a lot of dust. Roof terrace is a great spot for watching the sun set with a cold beer.
• James (10/5): Exceptional - Location was excellent. Room was quiet. Very nice. Highly recommend it. Make sure you have them open the library for you. It’s wonderful to see.
• Osvaldo (1/5): Bad -
• Hector (10/5): Muy. Bien - Muy buena atención
• Kevin (10/5): - Was a good room in a good location. Only bad thing was the construction being done on the front walls and street. Not the hotels faul. Will be great when it's done. Room for us was great and the roof top deck was awesome to have a beer and bottle of wine at night. Very quiet.
• Heidi (10/5): It was a beautiful hotel. Bed was totally comfortable and all the extra room in the ‘lobby’ areas with couches etc were - Great location and I loved the decor and uniqueness of the rooms The road work out front was not pleasant but that is a temporary thing so can be overlooked.

Photos