Colony Inn Hotel
Location: AVENIDA 12 DE NOVIEMBRE 1-24 AVENIDA EL REY (DIAGONAL REDONDEL DE CUMANDA), Ambato, ec
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Central Location in Ambato
Colony Inn Hotel, nestled in the heart of Ambato, offers a convenient stay for travelers looking to explore the city. The hotel's proximity to key attractions and the bustling city life makes it an ideal choice for both leisure and business travelers.
Comfortable Rooms and Exceptional Service
Each room at Colony Inn Hotel is thoughtfully designed for comfort, featuring modern amenities such as flat-screen TVs and city views. The 24-hour multilingual front desk staff ensures a seamless stay, providing assistance in English, Spanish, and Italian.
Convenient Facilities and Services
Guests can enjoy the convenience of a shared lounge, room service, terrace, free WiFi, and complimentary private parking during their stay. These added features enhance the overall experience, making Colony Inn Hotel a top choice in Ambato.
Experience comfort and convenience at Colony Inn Hotel. Book your stay now for an unforgettable experience.
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Policies
Check-in: 12:00 AM - 12:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Room service
- Terrace
- Family rooms
- Fax/photocopying
- Tour desk
- Shared lounge/TV area
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Delivered food - securely covered
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Secured parking
- Garage
Rooms Available
-
Executive Studio Suite
1 Queen Bed
Entertainment - 32-inch TV with cable channels
Food & Drink - Free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop workspace, phone, and wardrobe or closet
Comfort - Daily housekeeping
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Bedsheets provided
- Laptop-friendly workspace
-
Single Room
A seating area with a flat-screen TV, a desk and a private bathroom are featured in this single room. The unit offers 1 bed.
Max Occupancy: 2 (1 Adults)
- Shower
- TV
- Telephone
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Double Room
This double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Triple Room
This triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Quadruple Room
This quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Standard Queen Room
This double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Standard Quadruple Room
Providing free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room provides a coffee machine, a wardrobe, a dressing room, a flat-screen TV with cable channels, as well as city views. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Shower
- TV
- Toilet
- Private bathroom
- Dressing room
- Wardrobe or closet
- Cleaning products
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Suite
The suite has 1 bedroom and 1 bathroom with a shower. The suite offers a mini-bar, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- TV
- Desk
- Private bathroom
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Double Room
The double room provides a carpeted floor, as well as a private bathroom boasting a shower. The double room offers a mini-bar, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Seating Area
- Private bathroom
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Suite
This suite includes 1 bedroom, a seating area and 1 bathroom with a shower. The suite offers a mini-bar, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Desk
- Seating Area
- Private bathroom
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Family Suite
The family room includes a private bathroom equipped with a shower. The family room provides a mini-bar, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as city views. The unit offers 4 beds.
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- TV
- Private bathroom
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Triple Room
This triple room has a wardrobe, a carpeted floor, a flat-screen TV with cable channels and city views. The unit has 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Suite
This suite features a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit offers 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
-
Family Room
This family room has a wardrobe, a carpeted floor and a flat-screen TV with cable channels. The unit has 4 beds.
Max Occupancy: 5 (5 Adults)
- Shower
- TV
- Wardrobe or closet
- Cleaning products
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Smoke alarm
Guest Reviews
- Leon (1/5): - Hice la reserva y cuando llegue allá me dijo una señora q no había habitación y le iba mostrar la reserva y me dijo q no había y ya me tocó ir a buscar con mis hijos y maletas y todo no le importo al hotel q fueran menores y la reserva por Booking
- Luis (8/5): Bien. - Deben arreglar la grifería, seguro por uso o desgaste bota agua tanto en la ducha como en lavamanos. Al bañarme , moje todo el piso del baño, el sanitario todo!!! Las fugas de agua.
- Richard (1/5): Decepcionado - Decidieron cancelarme la reserva sin previo aviso, me informaron cuando llegué al hotel
- Víctor Manuel (3/5): Decepcionado - No me gusto la habitación Las Sábanas. Y cobijas se Veían y sentían sucias. Y viejas. Además. D q la puerta. No se podía asegurar El desayuno un relajo completo No pudieron manejar la situación de recibir a tanta gente
- Ribadeneira (10/5): -
- Guaman (6/5): Ok - Ok La habitación sin ventilacion
- Rafael (10/5): -
- Borche (10/5): -
- Christián (1/5): - Nos negaron la reservación
- Melissa (10/5): -
- Natalia (1/5): - Todo es viejo y huele a humedad Todo viejo
- Carlos (1/5): - Nada porque no respetaron la reserva No respetan la reserva y eso que era entre semana
- José (9/5): -
- Diaz (3/5): DECEPCIÓN - Lo único bueno no es que me gustó es el personal de recepción. Lamentablemente muy Lamentablemente, las habitaciones sucias, las sábanas sucias y llenas de cabellos, la alfombra del piso de la habitación un asco parecía que nunca las hubiesen aspirado y por último habitaciones pequeñas e incómodas, sin nada de luz del día.
- Rocio (4/5): No regresaría , al menos que me den una habitacion de mejor categoria - La ubicacion, es estrategica y el Lobby Se escucha todo el ruido, la ropa de cama es vieja, la ducha muy pequeña, parece que hay dos calidades de habitación, la nuestra no buena
- Catterina (9/5): - Es un lugar bonito y cómodo, además es beneficiosa la cercanía que tiene al terminal, nos gustó☺️ La verdad la zona es bonita y agradable, pero si eres de las personas que no pueden con el ruido probablemente les sea un problema. Al frente hay una licorería así que no se sorprendan de que en la noche estén cerca haciendo bulla.
- CARLOS (8/5): COMODIDAD - BUEN DESAYUNO, BUENA UBUCACION LA HABITACIÓN HACIA EL LADO DE LA AV. 12 DE NOVIEMBRE NO ME PERMITIÓ DESCANSAR BIEN POR EL RUIDO DE AUTOS Y BUSES.
- María Belén (1/5): Pésimo servicio! - Habitación sucia, con olor a humedad, los televisores no sirven dijeron que van a arreglarlo nunca dieron la solución, ruidoso ... no recomiendo para nada el lugar
- Caroline (5/5): Only for one night - Close to the bus stop The staff are really nice and helpful The room listed didn't match the room I received, it also had no windows and a strong unpleasant smell. The reception person changed it to a twin room but this was not what I had booked. Still happy to change to a windowed room with no smell. The top covers and display pillows were stained and looked they haven't been washed in a hundred years
- Masao (8/5): - Walking distance to Terminal “Terrestre de Ambato”. The room I stayed in was a little damp.
- Esmeraldas Contreras (9/5): - La amabilidad del personal en la recepción. De la misma manera en el área de la cafetería. Fuga de agua en el baño 😞
- María Antonieta (6/5): -
- Cecilia (8/5): Llego siempre por trabajo, todo bien - La ubicación del hotel
- Diego (4/5): A mejorar - El servicio de desayuno El olor de la habitación El último dia tuve que esperar 1 hora para poder dejar mi carro en el garaje me quede sin Internet en la televisión. Por 2 dias
- Marielisa (10/5): -
- Carlos (9/5): Bien bien - Las instalaciones bien, la persona que me recibió en recepción muy amable y profesional. Que el desayuno se sirve muy tarde 7h15am, y yo por trabajo tuve que salir antes de las 7am.
- Nestor (1/5): -
- Andy Joel (7/5): -
- Jessica (1/5): El peor hotel para alojarse - Nada El peor hotel en el que me he alojado, las habitaciones son tan pequeñas que hay que caminar de lado para no chocar, la cama rechina y el colchón duro, todo el personal atiende mal, como enojados todo el tiempo, primero me asignaron una habitación llena de humedad y junto a una obra que estaban haciendo por lo que estaba llena de polvo, pedí cambio pero las instalaciones son malas en general
- Frethman (10/5): -
- Yanara (8/5): Ubicación perfecta - La ubicación El colchón muy duro
- López (9/5): Excelente y buena relación calidad precio - Estaba muy limpio y bien acorde al precio… Faltaban más toallas solo tenía una grande.
- Inés (8/5): excelente precio/ beneficio, buena ubicación, personal amable - costo y ubicación cercana al terminal cercanía a feria del calzado taxis pasan frecuentemente el personal es muy amable había una tercera cama en la habitación, solo éramos 2 huéspedes no había escritorio y era dificil acceder al armario por tantos muebles en la pequeña habitación
- Oscar (1/5): - Pésimo
- Pillajo (8/5): - Está. Cerca del terminal
- Ana Cristina (10/5): Excelente - La comodidad de la habitación
- Cecilia (8/5): Tranquila -
- StrasbourgLady (8/5): High quality for the price, and really good location and service - I was travelling by bus, so the location was perfect, just a short walk from the bus station. The hotel was very nice indeed, very high quality for the price I paid. I stayed only two nights, and was impressed that housekeeping came in the first morning, when I hadn't asked for them. All the staff I met were pleasant and polite. They didn't speak English to me, so I don't know if they could, but it wasn't a problem It was all fine really. Also it felt very safe for a woman travelling alone
- Alejandro (1/5): Muy mal todo. - Nada La habitación que solicité no había, me pusieron en una habitación con 3 camas, todo pequeño, olía húmedo, no tenía ventilación, no hubo papel higiénico en el baño, no había implementos de limpieza básicos como jabón.
- Alejandro (3/5): - . Limpieza, organización y habitaciones con olor a humedad y sin ventilación.
- Dulfary (5/5): Las imágenes de las habitaciones no son reales - La atención Que la habitación era muy pequeña nad aque ver con las imágenes del anuncio.
- Roberto (10/5): - La atención y la ubicación. Está cerca de todo
- Jorge (10/5): -
- Jaime (2/5): Desagradable y nada relajante - La ubicación Salía mal olor del desagüe del baño, la cama grande era dura como una tabla, la habitación daba a una avenida principal y el ruido era insoportable en la noche, el horario del desayuno era hasta las 8:45 no daba tiempo a dormir un poco más, cuando llegamos no estaba lista la habitación y no tenían claro qué habitación darnos
- Kiara Daleska (10/5): -
- Estefanía (10/5): -
- Monkey's (10/5): - Comodidad
- Andrade (10/5): -
- Cassandra (7/5): - La ubicación El baño
- Richard (10/5): Wonderful stay, wonderful staff - Absolutely wonderful. Had a great massage and was very carefully looked after by the staff.
- Suarez (10/5): -
- GABRIELA (1/5): - La habitación pequeña, los tubos del baño oxidados, la cama tenía almohadas con cobertor rotó y el edredón roto
- Carlos (8/5): Bueno y recomendable. -
- Livi Joa (10/5): -
- eddy joel (10/5): -
- Dit (9/5): - Las instalaciones
- Julian Cassimiro (9/5): Nice design and quite clean - Quite clean and friendly staff. Good for business travel. Nice design. The room´s windows we stayed could not be opened.
- Ayrton (9/5): Muy recomendable - Las instalaciones eran muy elegantes y de lujo, muy bonito y limpio. Cambio de habitaciones, aunque fue rápido
- Paulina (8/5): - La recepción Las habitaciones, demasiado ruido
- VELASTEGUI (1/5): PESIMA ATENCION - Nada , la atención fue pésima y me hicieron perder el tiempo al no poder quedarme en dicho hotel La atención al cliente , pésima
- Hernández (5/5): - Las habitaciones amplias. Hice la reserva con 12 días de antelación, cuando llegue al hotel me dijeron que no trabajan con booking y que no había espacio para hospedarme.
- GG (4/5): - El personal que realizo mi check in no sabia verificar mi reserva y tardo demasiado, llegue en la madrugada La higiene era mala Habia polvo y suciedad en la mesa de noche La cortina de baño estaba oxidada El agua no calentaba
- Iedgar (1/5): No rooms after u RESERVE , NO COMMUNICATION, Don't try, not recommended - Was close to bus terminal My reservation at Colony Inn Hotel was not effective. I arrived at around 20pm at the hotel but They said that they blocked Booking and didn't have any room available. It's the worst experience until now, I've spent most of the afternoon traveling to arrive at night giving me almost no time to react and check out another hotel in your platform. In the first place if they don't have any room available then they must not show an offer on the platform. But let's say a bit of bad management but if a client already reserved they MUST contact and explain beforehand the client the situation and apologizing for the issues. But They didn't do anything. It's a disaster
- Francis (8/5): Regularly. - Location The restaurant. The breakfast is very bad. Say breakfast included, but is only small egg, bread and coffee. Only that
- Páez (3/5): Poor -
- Hiroto (10/5): Exceptional -
- John (8/5): - Courteous staff and management
- John (8/5): - Spacious room and courteous staff and management.
- Diego (4/5): Disappointing -
- Barbora (6/5): Pleasant - Good location near to the terminal terestricky nord Very nice stuff The window in the room could not be closed properly, felt a bit unsafe The breakfast was very simple
- Naomi (10/5): - Muy buena atención
- Romel (10/5): - Very good service worthy. The cost is very affordable.
- Juan Carlos (10/5): - Lugar cómodo, bonito, buen servicio y un costo muy bueno.
- Mauricio (8/5): - En general estuvo bastante bien el lugar
- Michael (1/5): Bad - The staff let us use wifi to look for another accommodation which was impossible to find because it was carnaval. The hotel did not honor my reservation. When I made the reservation they asked me to make a bank deposit of half the amount of the reservation. When I told them I couldn't because I do not have an Ecuadorian bank account I asked if I could use the card I made the reservation with. They said yes and that they would be in touch. They never reached back out or responded to my messages and when we arrived said it was our fault for not making the bank deposit.
- Angel (8/5): - Todo excelente en términos generales, el servicio y atención del personal son excelentes 10/10, ayudan al huésped en lo posible, la señal wifi sin problema alguno, sin embargo tratando de las instalaciones, la cama era incómoda y las almohadas muy altas, generando cervicalgias o cefaleas en momentos.
- Alla (5/5): I wont go back at this hotel - locations is convenient. And staffing are nice it's too old, too expensive for that type of hotel. every piece of furniture is too old and the carpet is way too old and need major shampoo.
- Prado (10/5): Exceptional -
- Marc (8/5): Very good - Surprisingly good deal for the price. Staff is super nice.
- Michael (10/5): - Great
- Clotilde (6/5): - El lobby y area de restaurante se ve muy bien, sin embargo las habitaciones si necesitan remodelacion urgente. El personal es muy amable y con buen trato al cliente.
- Verified traveler (2/5): - No respetaron la reserva. Me dejaron con tres niños a las 8 de la noche diciendo que estaban llenos y que no estaban respetando reservas en línea. Nitan siquiera hicieron el amago de buscarme una alternativa. No son gente seria
- Verified traveler (8/5): - Good service and attention, centric, I recommend it.
- Verified traveler (2/5): - This hotel was extremely over priced and was very disgusting. The staff was also rude
- Byron (8/5): Agua Caliente en las duchas - Las camas no son muy cómodas, había una que parecía piedra, adicional en las duchas el agua solo sale tibia, deberian proporcionar agua caliente en las duchas es lo único a mejorar
- Jiakang (8/5): Sentimientos - Local es mejor y cómodo
- Verified traveler (6/5): No visa - La web indica que se puede pagar con visa y dicen que no tienen datáfono. Exigen pago en efectivo
Photos
