Home2 Suites by Hilton Columbia Downtown
Location: 1210 Pickens St, Columbia, South Carolina, 29201, Columbia, US
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience the charm of our Art Deco oasis in the heart of Columbia, where comfort meets convenience.
Recreational Facilities
Dive into relaxation with our inviting indoor pool or energize your day at our state-of-the-art 24-hour fitness center. We provide the perfect blend of relaxation and wellness.
Delicious Dining Options
Savor a meal at the onsite HGI Restaurant or opt for the comfort of room service during limited hours. Start your day right with a complimentary continental breakfast served fresh daily.
Modern Accommodations
Stay in one of our well-appointed 100 guestrooms featuring kitchens equipped with full-sized refrigerators and microwaves. Enjoy complimentary Wi-Fi and 42-inch LCD televisions for your entertainment needs.
Your ideal getaway awaits—book your stay today and make unforgettable memories!
Important Information
- Pool access available from 9:00 AM to 10:00 PM.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- Firepit
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Continental breakfast
- Wheelchair accessible
- Outdoor furniture
- Elevator
- Fitness facilities
- ATM/banking
- Television in common areas
- Free breakfast
- Express check-out
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Wheelchair accessible parking
- Assistive listening devices available
- 24-hour business center
- Snack bar/deli
- Self parking (surcharge)
- Computer station
- Free grocery shopping service
- 24-hour fitness facilities
- Free continental breakfast
- Firepit
- Banquet hall
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Food and water bowls
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Accessible bathtub
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
-
Studio, 1 King Bed, Accessible, Bathtub
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
-
Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Mobile key entry
-
Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Roll-in shower
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Mobile key entry
-
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
1 King Bed
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
-
Studio Suite, 1 King Bed, Non Smoking
1 King Bed
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning
Accessibility - Closed-captioned TV
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
-
Suite, 1 Bedroom, Non Smoking
1 King Bed
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Mobile key entry
-
Studio, 2 Queen Beds, Non Smoking
2 Queen Beds
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
-
Studio, 2 Queen Beds, Accessible, Non Smoking (hearing acc)
2 Queen Beds
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Climate-controlled air conditioning
Accessibility - Phone accessibility kit
Need to Know - Weekly housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Toilet paper
- Sofa bed
- Shampoo
- Room service (limited hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Weekly housekeeping provided
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Electrical adapters/chargers
- Closed captioned TV
- Accessible bathtub
- Mobile key entry
Guest Reviews
- Alan & Liz (10/5): Happy in Cola - Check in staff were great. Friendly and efficient. The breakfast team was also great. Very accommodating to my late arrival which I very much appreciated. Couch in room had a tear in it. Not a big deal.
- Miyah (7/5): -
- Graham (10/5): -
- Graham (10/5): -
- Cindy (8/5): -
- Whitney (6/5): It was alright ... - The hotel was just a 10 minute walk from the concert hall. Its convenient for walking if you like walking. The city hall/government center is about a 10 minute walk. It's a whole Pavillion you can stroll. Lots of restaurants within a 10 minute drive.The staff was friendly and professional. I elected to checkin electronically in order to skip the line. However I still spent 40 minutes waiting in line to check in because it didnt work. Then my electronic key didnt work the entire time I was there. Thats one of the reasons I choose this hotel as a Hilton honors member. Its so much more convenient to not have to keep up with a room key. When my husband and I returned at night there was no parking. When we finally got ahold of hotel staff they informed us there was an overflow parking area. This was fine but that would have been nice to know before circling the lot 3 times. The breakfast was severely lacking. Far fewer options then the majority of other home2suites I've stayed at. Wasn't horrible but not at the standard I was accustomed to. Also someone's animal pooped on the exit ramp and it was there for at least 2 hrs. People had to try their best to avoid it.
- Diana (10/5): -
- Kyle (8/5): -
- Tamara (10/5): -
- Brittany (3/5): Overpriced and for such run down place - Big lobby Check in- confirmed room not ready till 9:30 pm, badly run Room- dirty and shabby top blankets very thin Breakfast poor nothing looked appetizing at all Price $277 for two queen room
- Erika (10/5): -
- Ethan (5/5): - The staff My buisness card not being charged My room not being available The lack of breakfast that was supposed to be included
- Alexa (6/5): - El personal muy amable, y el hotel muy limpio como me gusta No me gustó que el aire acondicionado ya estaba directo y no podíamos poner el aire más frío porque el hotel es que encontró eso , nosotros nos morimos de la calor con mis dos hijos estaban sudando por tanta calor que había no me gustó para nada!!!
- Robert (7/5): -
- Ryan (8/5): A good location with large rooms and friendly staff. - This location was ideal for the week of the Masters tournament. Prices were higher than what I think it offers, but again, it was Masters week. Staff were kind, parking was free and rooms were very big. Breakfast was up and running earlier than advertised I’m guessing to accommodate the many people needing to hit the road to the Masters. Thank you to the hotel staff for that! All in all a good stay. A bit pricey, but again.. it was Masters week.
- Roosevelt (10/5): -
- cascone (9/5): -
- Myra (10/5): -
- Carol (10/5): Will book there again. - Location The breakfast was fair. Please provide real half&half.
- Melinda (10/5): -
- Marlena (5/5): Not good - Booking Noise outside and breakfast was awful
- Rebecca (7/5): It was convenient for our need - I liked the space and breakfast was nice I was charged 239 at check in and then 189 at check out- so they tied up a lot of money
- Coray (5/5): -
- Curtis (10/5): - Hotel was clean and spacious .the breakfast wasn't very good no fruit or pastries biscuits hard as a rock the lighting in bathroom was awful 1
- Kim (8/5): Perfect for college visit - Spacious rooms and convenient to downtown restaurants (2-3 blocks walk), cute coffee shop across street and nearby to USC. We needed to use the sofa bed but had to ask for the sheets several times and a towel even though reservation said three people.
- Z440KDjohna (10/5): Great crew & service! - Martin was awesome!! Great customer service & made sure all is good for my stay! Definitely great hotel if you’re in the 803!
- 431DavidP431 (2/5): WORST STAY EVER AT HILTON BRAND-Don't waste your money here - I would give this place a Zero rating if I could. Not sure how this hotel can advertise as a Hilton Brand. Check in was at 3pm. At 3:20pm were told room not ready. Had called that morning to ensure room would be ready as advertised at 3pm check in, and confirmed. After short wait then told room is ready. No direct to room digital key at this Hotel, wait in long line to check in and get a room key. On arrival to the room, it smelled horrible. Asked nearby maid what the smell was and she said it would get taken care of. We quickly dressed as we had an appt shortly after arrival. Arriving back to our room around 8pm in the evening it still smelled horrible. Tried several times to contact the front desk by phone, no one would answer. Walked down to the front desk, explained the situation and was told someone would be by to take care of it AGAIN!!! A lady showed up and sprayed our room with some type of spray. Briefly better but smell came back. In the morning we noted several of our clothes that we had worn sitting on the couch was covered in what appeared to be dog fur. It finally dawned on us it was smelly dog fur and that someone prior to us had an unclean dog in the room and it had been all over everything and nothing was cleaned. I went back to the front desk and asked yet again what will be done to fix this once and for all. I was told while we were out for the day the room would be cleaned. We left, arrived back in the evening and yet AGAIN room had not been touched, cleaned or anything. We were furious! Needless to say, we packed up first thing the next morning and left. I stopped by the front desk again for the third time and was given the ongoing apologies. All they would offer is a 30% refund. Ridiculous and all we wanted to do was LEAVE this horrible hotel. The room has walls patched and not finished, dog fur everywhere, smelled, dated, TV remote batteries dead, floors and hallways uncleaned, not vacuumed, spills on the floors in the hotel, disgusting. On a good note a few staff were very friendly and trying to help but blame this on poor management. To cap this off I had requested twice the Hotel Manager contact me by phone to discuss these problems and to date I have not heard one word. This shows me how much they care or lack there of on Hilton Customers. I would do yourself a favor and look elsewhere to stay in Columbia or if staying near the USC campus. This place is horrible and we will not be back! Ever! Fair warning my Hilton friends, buyer beware.
- Selema (8/5): -
- Katie (7/5): Great location-not a great hotel. - Location was great. Upon our arrival@ 915pm there was no one at the front desk but a note to go to the attached Hilton Garden inn check in desk. We had to park in overflow parking so had already walked a decent way carrying luggage. I got to the Garden Inn desk and no one was there either. After a few minutes wait, two staff members appeared to check us in. However, a couple behind me were demanding a refund and checking out because they said the building alarms had been going off incessantly since their check in. I started to get nervous. The front desk people did nothing to reassure me. We got to our floor and in fact the alarms were sounding. It was so awful and loud in the halls. Inside the room muffled the sound a bit but it was awful and we were tired and ready for bed. I went to leave the room and ask front desk staff if they had any insights. I ran into several other guests who were all leaving the hotel for other accommodations. Another guest said they had no hot water. I started searching for other hotels nearby but found none. Eventually the alarm stopped and thankfully we had hot water. The bed/pillows were not very comfortable. Location was great, but will probably not stay here again.
- Deborah (8/5): -
- Carter (7/5): -
- teresacS1657SS (4/5): Horrible customer service - Please do not waste your money staying in this hotel. I made the mistake to stay here for my sons basic training military graduation without reading the reviews first and regretted it. I’m a Hilton loyal member, but this hotel should not be Hilton, it’s ruining its reputation. We checked in at 1am, had a reservation, the male receptionist barely said hi to us, and the entire interaction felt as if we were bothering him. He gave us our card, no instructions whatsoever and when I asked about where the room was he said only the floor number. The next day we were woken up by 9am by housekeeping knocking our door, when I heard someone opening the door I got up opened the housekeeper saw me in my underwear half way asleep trying to figure out why they were waking us up so early on our first day. I let it go as I thought maybe it was a mistake. The second night we were there we had gone out and came back around 10pm to find out the entrance was closed and there was a sign saying to use my hotel card to open it or go to through the Hilton garden entrance. Although I scan the card, it didn’t work, I tried calling y pushing the button as I had a lot of bags with me. The receptionist from Hilton Garden (these two hotels are connected) came and open the door for us and was angry with me because I didn’t go through the Hilton garden entrance. When I told him the sign said I could scan my card an my card wasn’t working, he totally ignored me and kept saying to use the Hilton garden entrance. That to say that the majority of the time Home2suites find have a front staff there. On top of that the two beds had lots of pubic hair in the sheets, the soap bottle didn’t work and when I asked for a new one, again i felt like i was bothering them as the front desk male barely wanted to talk to me. Because of this horrible experience I will never use Hilton again.
- jmarie3 (4/5): Went to this property due to location for a family wedding. - Location was good, but, that was all. Family wedding was at Presbyterian Church approx. 2 blocks away, easy walk. Then on to the Palmetto Club for reception, easy walk back to hotel. Room upon arrival was not the cleanest. Still trash in can from prior guests. Bed linens appeared clean. Hotel was full so I didn’t ask to change rooms. Breakfast first morning was great. Saw Martin and told him he was famous in the reviews! Second morning breakfast was awful! Spoons and knives, no forks. No napkins. Food was poor compared to prior day. When I checked out I asked front desk for a paper copy of my receipt, no one else in line at the time. Girl did not even speak to me at all!! She got my receipt but no “how was your stay” no “good morning” not even a hint of a smile. Not a good look for the face of the property! I had read some poor reviews but with all the family staying there we stayed there too. I think there were either 7 or 8 rooms just with immediate family there. All were disappointed with their stay. I did fill out my review from the email after my stay. Checked the box for “would you like us to follow up with you?” But it’s been 1 week and nothing yet!
- Richardson (8/5): -
- M8690YFchristopherc (10/5): Great customer service - Hey I want to shout out my man Martin!! He was working every time I walked in the door. Always friendly, always trying to make sure I had what I needed. He made my stay at this spot outstanding. Promote ahead of peers
- R5653QCmichaelc (10/5): Meeting was Great - Martin in the free breakfast Wednesday the 11th provided excellent service. Made me feel right at home with a big smile and 110% effort.
- Q5114FNdouglaso (10/5): Breakfast - Martin and willimay were excellent at the breakfast bar they kept it open a bit late for me a few days in a row
- 946charmainea (10/5): Martin = 5 Star service - You are very fortunate to have Martin on your team! He was in the process of closing the cafeteria and saw our pitiful little hungry faces and gave us the biggest smile and said , come on ladies , I'll feed you. 100% 5 star service. Rest assured, when we visit again we'll be looking for Martin❣️💯
- Thomas (7/5): One Night Stay - I like that tge hotel was 2.5 miles from the Colonial Life Arena. I like that it was clean.I like the other front desk staff, Thomasena. She was very nice and accommodated us for the shower not working by discounting our room and free breakfast passes to the adjoining hotel. I didn't really like the first lady who checked us in . She was a little nice nasty. When you asked her a question about how far were we from the Colonial Center, she didn't know. She just wasn't friendly and had a smart mouth..I didn't like that our shower wasn't working and maintenance couldn't get it to work. We had to take a wash ip from the sink, And the water pressure from the sink was slow coming out. We were there for only 1 night.
- B1294NNbrandonh (10/5): Give Martin a raise! - Martin the gentleman who runs the breakfast bar is a 10/10 guy, always helpful and polite. I stay here frequently and have always had quality service.
- Matthew (9/5): Location solid! Staff friendly! - Location. Staff friendly. Breakfast was just “ ok “. And bathroom sink was backed up a bit. Also, TV needs better, balanced location
- Raven (9/5): -
- jasoncM440IK (10/5): Home2 Pantry Awesome - Martin was an excellent host at the pantry. Made our stay enjoyable.
- rons987 (2/5): Stay was a let down - I have stayed here multiple times and tell myself each time not to stay here. First, it took almost an hour to check in. The staff member was on the phone because she was having trouble checking a guest in. Half way through I tried to digital check in and it went through. The problem was the room I was given was trashed. So I went back down and stood in line. My second room had issues too. It had food on the floor, we found hair on the bedspread. When I went to take a shower, there was one towel in the room. In the morning we went down to get coffee and it was out. The one good thing about the hotel is the staff. They are super friendly, but my stay left a lot to be desired.
- Jashonda (6/5): Great stay - Staff was friendly Love the A/C
- Kelly (10/5): - The location Nothing
- jonsZ1519IE (10/5): No coffee no problem Martins got ya! - The only reason I’m giving a 5 star is due to Mr. Martin Cherry! I came down at 0500 to try and find some coffee. He had just walked through the door to start his shift when I asked if he happened to have any coffee ready. He didn’t hesitate to fire up the machine and in 5 mins I had two cups ready. Thanks Martin.
- Carmelina (5/5): -
- T5893SYmatthewb (10/5): Best location, service and breakfast! - The experience at this hotel has taken a work trip and turned it into a second home. I felt welcomed and energized as Martin prepared breakfast each day. His service with a smile warmed my soul during the unseasonably cold weather. Martin goes above and beyond to ensure my day starts off right. It is people like Martin whose extra efforts make this stay at this location worthwhile. I highly recommend this hotel, and when you stay, tell Martin I said "Hi!"
- quandasiaj (10/5): Good experience - Stayed here for a couple of days and the staff was good but Martin and Travis was amazing will definitely book again next time.
- Tamika (7/5): -
- gibsone2026 (10/5): Clean and accommodating - I had breakfast it was really good Martin was the best he was courteous kind and made sure we had everything we need such a pleasant experience
- Jeremy (10/5): -
- J9820WXjohnd (10/5): Great service - I have to say the breakfast that Martin and Travis provide this particular morning was very tasteful and the service was outstanding
- nolann501 (10/5): Martin is a great guy - I threw away a post card on accident into the trash at the breakfast station and when I asked Martin, he said he would check the trash, and 10 minutes later he came back with the card in his hand, and he dug through the trash thoroughly, I cant thank him enough, he is a great guy, he deserves a raise.
- Frances (8/5): -
- Melissa (6/5): -
- Sparky (9/5): -
- PrestoKim (10/5): -
- Melendez (8/5): -
- Keiosha (10/5): -
- Shaneisha (8/5): -
- Daisy (10/5): Would stay again and wish there were more employees and staff like CJ! - The best thing was the staff! From the moment we arrived C.J. went out of his way to help in every was possible. He was extremely kind, and my grandson loved him! He made my young grandsons experience a nice experience for his first time at a hotel stay! There was really nothing we didn't like, but again C.J. made our experience nice!
- Q8200JQhayleyb (4/5): Will never stay again! - My husband and 2 small children came to this hotel at my 6 year old son's request to stay at a hotel on his NYE birthday. We drove 2 hours to stay here and to also go to Segra Park for the NYE celebration. We were put in one room and I noticed immediately that the rooms were not as clean as the typical Home2Suites I have stayed in the past. I then noticed the shower had pubic hairs all over. I have included photos. My husband went downstairs and we were moved to a room next door. With my small children it was already such a hassle to move rooms, but I was thankful they were addressing the problem. We got all of our things moved and I went to get my son in the shower so we could get to the park, and I noticed another hair on the shower wall. At this point, I was annnoyed and just said I'm rinsing this off and will deal with it later. I opened the toilet, another hair. We then found an old fake fingernail sitting on the chair. We had to go purchase our own cleaning supplies to clean the room because we were going to miss our event if we didn't get going and did not have time to change rooms again. We went downstairs for breakfast and the first table we went to had hair in each chair. The floor of the elevator was disgusting. The guy walking the front desk (CJ I think?) was very nice but told me there was a housekeeping issue. He said he wrote a note to his manager to compensate us in someway but no one reached out to me or did anything. I stay at Hilton hotels always, and specially Home2Suites but I can assure you I will not stay here again. Also want to note how sweet the lady serving breakfast this morning was. All photos attached!
- KatLisa (2/5): Extreme Maintenance and Cleanliness Issues - We stayed here a few weeks ago for our son’s graduation. The location was perfect for that. The staff at the desk were friendly. That said, the room was absolutely horrendous. It definitely is not a hotel that keeps up with maintenance or cleaning. The couch was extremely dusty, the bathroom was moldy and had not been thoroughly cleaned. There were food crumbs in the drawers. The wallpaper was coming down. There was some sort of large white stain on the carpet. The desk chair faux leather was stripped off of one of the arms. There were dead bugs. Filters had not been cleaned. They did replace my broken iron. Downstairs in the lobby area where breakfast is served that too had some maintenance issues. One of the back doors that you’re supposed to use a card to enter was actually broken so that anybody could come in through that door. I was quite surprised to see that Hilton allows to have their name on such a disgraceful place. Obviously inspections are not done as often as they should be. I would not recommend anyone stay here.
- Nathan (10/5): -
- R4354OInatashak (10/5): EXcellent Management - The overall hotel was very clean and had a very warming atmosphere. I was greeted by a pleasant employee with a smile and asked if I needed anything. Later to find out it was the manager Mr. Acie. His personality and work ethic was amazing. My stay and breakfast experience was pleasant this is the type of environment travelers such as myself enjoy. Continue to provide exceptional guest services and your management skills. Your hard work and dedication as Hilton Management was A+.
- alexcV3196JY (10/5): Great - The staff is very friendly. Martin did a great job on the breakfast. The place is very clean and well kept. Really enjoyed my stay.
- Mackey (8/5): -
- Pam and Reggie (9/5): Nice stay - didn't have they couldn't find my booking. but the front desk manager did everything needed to resolve issue. she was excellent!!
- Walker (10/5): - Everything was great I never used the wifi
- Angel (10/5): - The amenities. Size of room. Wish the towels were larger in size?
- Marcia (9/5): -
- Victoria (10/5): - The location I wasn't charged $109 but $160
- Bob (2/5): -
- Quest51300754452 (10/5): Enjoyed my stay - Martin was very very professional and helpful. He made sure that I had everything I needed. He made breakfast a pleasant experience. Nice hotel staff overall.
- rickelf2025 (10/5): Good experience - Stay was enjoyable. Martin was very pleasant and helpful at breakfast, took great care of us. Will come back again soon.
- allswildmm (10/5): Staff review - The staff in general are Cheerful and willing to help as needed. One particular person, Martin, in the breakfast section was exceptional. I'm mobility limited, he stepped up and offered whatever help i needed
- 774truthn (10/5): 👍🏼👍🏼 - I really enjoyed my stay. The room was super comfortable and I got a nice relaxing several days off. Martin Cherry was very helpful and made the most delicious waffles for me.
- Dr. Stanley (10/5): Great place to stay. - Cleanliness No concerns
- Lucinda (10/5): The visit was absolutely incredible - Guest service that checked us in was very professional and sweet Parking on property was a $13 charge- no valet parking
- Kionna Jackson (8/5): - The staff were nice!! Everything was clean & bed was sooo comfy. Ice machine wasn't working on 2nd floor but no big deal.
- Matthew (10/5): -
- conorw116 (8/5): Southern hospitality at its best. - This was the perfect place to stay if you want to be close to the USC campus. I walked down to meet family several times during my stay. The facility was nice. Up to date and clean. They could use a little more attention to housekeeping in the common areas such as the public bathrooms and hallways. But the room itself was very clean. The bathroom was also nice and clean. The water pressure is the best that I have ever experienced in my life. No exaggeration. The staff were very friendly and helpful. I do have to mention one person that stood out. Martin was in charge of setting up breakfast each morning. He went above and beyond to make sure that everyone was happy with the breakfast. He even helped people that arrived late to make sure that they were fed. And he did it each day with a big smile and a warm friendly personality. That made the whole experience of staying there so much better. Southern hospitality at its best. Can’t say enough about that guy.
- Meander18095733634 (10/5): Outstanding Visit - I had an excellent experience at this Hilton property in Columbia, SC. The staff was amazing from start to finish — warm, professional, and always ready to help. Their hospitality truly made the stay feel special. The entire environment was exceptionally clean and well maintained, which gave me a great sense of comfort throughout my visit. From the lobby to the rooms, everything was spotless and inviting. Overall, this is one of the best hotel experiences I’ve had in the area. Highly recommended for anyone visiting Columbia. I’ll definitely be staying here again!
- josephfD6259JR (8/5): Average Hilton Hone 2 with great location and friendly staff. - With my son being a freshman at UoSC, this is my 3rd stay in the past 6 months. Hotel is what you expect for the class its designated in the Hilton world. Spacious rooms, showing there age and volume of travelers but within expectations for the class. Martin makes free breakfast an experience worth having. Delightful, Welcoming, high energy person who cares about your experience. Management should reward this individual who goes so far above and beyond!
- Lakita (1/5): It did the job. When I arrived I inspected the room and found a broken lamp, a cracked bathroom mirror and a damaged des - I liked the location. I did not like the damaged rooms. And adding of fees to my check out.
- teet724 (2/5): Yuckkk! - The experience was horrible! The room was not clean! I requested another room and they said they were sold out. There was urine in the toilet, hair in the fridge, and the shower. I was told that they didn’t have house keeping or maintenance. I understand it’s the holiday but placing guest in unclean rooms is unacceptable. I’ve never experienced this with Hilton. Also, The front desk had the phone off the hook so you were unable to reach them by phone.
- Sonya (4/5): I reserved my room weeks in advance for them to tell me I had to change me from a suite to a regular room at check in. - The outside atmosphere was beautiful!! You can literally hear every car go down the street like there is a crack between the air conditioner and the wall/window.
- Raishell (1/5): Liars - The location was the only good thing It was bed bugs and they said they will call me back and never did. I called before I booked the room and they said they had a pool when I got there they said it’s down.
- stevee472 (8/5): Breakfast with Martin - Breakfast with Martin must be experienced, it’s memorable, high energy start to your day. You won’t forget it………………..
- bougier2025 (10/5): Excellent stay - Martin in breakfast! Was absolutely phenomenal!!! Would definitely be back because of him. Also he helped me with getting my battery jumped!!! Thank you!! Keep him there always!
- katierT8146NK (10/5): Martin was great! - Martin was so helpful and kept the place very clean! He has a great personality and was very happy. The food was great as well.
- G933PPwilliamp (10/5): Great experience - Great experience. Loved Martin the cook staff will definitely return when on vacation again. Make sure to try the breakfast
- valerierI2853VI (10/5): Incredible customer service from martin - Martin was fantastic! He was so hardworking, friendly & kind. He even made my waffle for me! Made my entire experience better
- NorthStar23385061576 (10/5): Home2 suites. Best hotel in Columbia sc - I have stayed many weeks this year for business. The ffront desk staff is like family now. Ever helpful. The manager of the breakfast area, Martin, is the kindest. Always talks to me and calls me by name. Always making sure to have plenty to feed all those kids staying there for competitions. Amazing. Speaks to every guest to see if they need anything. Excellent customer service by all.
- Fairlane1966 (10/5): Home2 - We were greeted with enthusiasm and were given great service with a good breakfast. We were served coffee at our table and ask what else we needed by our nice server. I would recommend home2 to anybody.
- Emily (6/5): Good price, ok services - The price was great. The location was perfect for my work. The room was big. Everyone on the staff I interacted with was kind. When I arrived, it seemed severely understaffed. I waited a while in line to check in, and when I made it to the front of the line, I learned that my room wasn’t ready even though it was 7:00pm. It was then suggested I wait in the bar/restaurant for my room to be ready, but I couldn’t find a single person working at the bar/restaurant. When I tried to call the front desk from my room, the phone was broken. So, just didn’t seem like things were operating that well.
- Mary (9/5): Good location, attentive staff -
- Brandy (10/5): Very comfortable and convenient to every where we needed to go - Every thing
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