Hotel Alma
Location: 4A Koshkunov St, Almaty, 050010, Almaty, KZ
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities: Embrace relaxation with an indoor pool, steam room, and 24-hour fitness center.
Dining Experience: Indulge in Modern European cuisine at RIBS BAR or opt for 24-hour room service.
Event Facilities: Host gatherings in the 1948 square feet conference space, with a dedicated team and convenient amenities.
Book your stay at Hotel Alma now and enjoy proximity to popular attractions like Kok Tobe Cable Car and Geology Museum!
Important Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Policies
Check-in: 02:00 PM - Anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Table tennis
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Billiards or pool table
- Tours/ticket assistance
- Parking (limited spaces)
- Free self parking
- Airport transportation - pickup (surcharge)
- Free long-term parking
- 24-hour fitness facilities
- Foosball
- Water dispenser
- Banquet hall
- Gated community
- Accessible airport shuttle
- No accessible airport shuttle
Rooms Available
-
Luxury Room
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Economy Room
1 Twin Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Superior Room
2 Twin Beds
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Economy Single Room
1 Twin Bed
129-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Superior Room
1 King Bed
Soundproofed room
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, phone, and iron/ironing board (on request)
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Family Twin Room
2 Twin Beds
398-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - Kitchenette
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Separate bedroom
- Bed sheets not available
-
Standard Twin Room
2 Twin Beds
194-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Deluxe Room
1 Queen Bed
213.5-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Standard Single Room, 1 Bedroom
1 Large Twin Bed
172-sq-foot room with city views
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available
-
Luxury Room
1 King Bed
280 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - LED television with cable channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Desk, safe, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and heating
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Heating
- Slippers
- Wardrobe or closet
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Deep soaking bathtub
- No cribs (infant beds)
- Bed sheets not available
Guest Reviews
- Ronald (6/5): - Room spacious and clean. No hot water, breakfast items mediocre. Excellent location
- Hiroshi (8/5): - 市内観光に抜群の立地でした。Wi-fiのパスワードがなくフリーだったのが気になります
- Béatrice (8/5): - Its was ok overall
- SVITLANA (10/5): - Everything is excellent
- Jonas (10/5): Great hotel, centrally located. - Great hotel located right behind Hotel Kazakstan. Makes it convenient to find when walking around town. It’s centrally located, close to several bus lines, the metro and the gondola lift that’ll take you up Kok Tobe. There are lots of restaurants and cafes in its proximity.
- Brendan (10/5): - An awesome place to stay. Very handy to transport..just across the square.
- Makoto (8/5): とにかく便利なホテル - 非常に快適な滞在をすることが出来ました。 繁華街や地下鉄駅•バス停にも近く、街廻りのベースとしては最適だと思います。 コクトベ公園へのロープウェイ駅が、あんなに近いとはビックリしました。
- Thomas (10/5): - Lovely hotel and nice breakfast :)
- Arun (10/5): - Good
- Verified traveler (6/5): - Very quite area, I didn't spend a lot of time in the hotel but staff could have been more friendly. Breakfast was nothing to get excited about.
- Ahmadhon (2/5): - HORRIBLE & INCOMPETENT STAFF!!!! CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast! I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly. When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
- KI HOON (8/5): - 가격 대비 상당히 만족할만한 호텔이라고 생각합니다.
- SACHIN (6/5): - Room was large with view and air-conditioning
- Christian (6/5): - Das Hotel wird gerade renoviert, das alte Zimmer war von der Einrichtung sehr mäßig auf Standard der 80er. Gehe davon aus, dass in den neuen die Betten nicht nah am Zusammenbruch sind. Nah an der Seilbahn und dem Republikpalast gelegen.
- Elena (2/5): Issues, issues, issues... - I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
- YOUNG GIL (6/5): 중심가와 가까운 호텔 - 방이 넓고 숙소는 중심가와 가까워 좋았어요. 영어로 소통이 잘 안되어 불편했습니다.
- JONATHAN (4/5): Cash payment rude staff - Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
- Steinar (6/5): - Grei beliggenhet. Fikk tidlig innsjekk. Aircondition virket ikke. Frokosten under middels.
- Rui (10/5): Good option in Almaty - Good check-in and Nice services.
- Yan (10/5): - Very nice, clean and friendly staff
- Yan (10/5): - Very nice hotel for the money
- marina (10/5): - Very nice and affordable! Attentive staff, perfect location.
- Ulrich Hermann (4/5): - Mittelmäßige Unterkunft, das Frühstück war unterirdisch und das Personal größtenteils unfreundlich und unmotiviert.
- Konstantin (10/5): - Great location, great personal
- Verified traveler (10/5): - Соотношение цена-качество очень хорошее.
- Syed Haider (4/5): A very bad hotel. - A very bad hotel.
- Verified traveler (8/5): Good stay - The hotel charges a tourist tax. Otherwise decent hotel.
- julian (4/5): Not up to expectations - Aside from one helpful employee, all others I dealt with were indifferent and uninterested. Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities. The location of this hotel is good, but that is all
- jean francois (8/5): - Hôtel très bien situé et calme. Équipements satisfaisants. Point négatif, l'accueil vraiment déplorable à l'arrivée comme au départ. Certes la communication n'est pas facile mais cela n'interdit pas de sourire. Les femmes de ménage et le garçon du restaurant sont par contre très sympathiques.
- Robert (10/5): - This place is a joy to stay at....great staff
- Li Qi (6/5): Old hotel near Kok Tobe - Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
- Natalia (10/5): - We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
- Marina (10/5): - My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
- Yury (8/5): - Everything was OK
- Verified traveler (10/5): - Great location, service and food. We've been there twice and would return again.
- Edward (2/5): - I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
- Mohamad (6/5): - Due to construction, the Resturant was not working. Breakfast was ok.
- Obaid (8/5): - it’s a decent place. Decent breakfast, rooms are decent comfy. The location is great. Near few restaurants and convenient stores and places to visit and see. Overall I enjoyed my time. I stayed there for 5 night. It was great. I recommend to all.
- Verified traveler (6/5): - Zentrale Lage. Super freundliches Personal. In die Jahre gekommenes Hotel. Kein Frühstück für ein 3 Sterne Hotel.
- Verified traveler (10/5): - Spacious rooms spotlessly clean. Close to shops and restaurants.
- Verified traveler (6/5): - One receptionist were rude and World not give me proof/number when I delivered my luggage some hours before check in and another one could not help me checking a local tour company because he did not speak any English. They had an advertisement from the tour company in the room and on the front desk in the reception but the staff on the hotel didn’t know anything about the company.
- Verified traveler (8/5): - V hotelu mi vadila velmi jednotvárná snídaně (na jednu, dvě noci ok, pak už to je docela blbé) a hluk, nejspíše z generátoru, po ránu. Celkový dojem příjemný, personál velmi fajn.
- Verified traveler (8/5): - 호켈 체크인은 프론트 직원이 설명을 잘해주었고 후 맞은편 한국식당이 위치해 있어서 좋았음 다음에도 여기
- Verified traveler (10/5): - Buen hotel. Céntrico. Con buenos servicios y personal agradable y competente.
- luana (8/5): O hotel vale pelos funcionários - Muito carpete, sem conforto no quarto promocional o colchão muito duro, mas os funcionários valem tudo 100
- Teboh (10/5): good hotel - The hotel was perfect. the receptionist speak english and help us get a taxi to everywhere we. Without the hotel, taxi drivers will collect huge money from you. the hotel really help a lot. The rooms are a bit small but ok for travel purpose. Breakfast is also great.
- Hedwig (8/5): Gute lage - Hat eigentlich alles gepasst..wir hatten eine Suite..das Hotel Kasachstan ist nur 5min zu Fuß entfernt..das Frühstück war okay
- rossano (6/5): Hotel periferico ad Almaty - La stanza assegnata era piccola e con un materasso indecente. Dopo protesta mi hanno dato una stanza migliore. Personale accogliente. Ristorante scadente
- WAI KIT (10/5): Good Hotel - The staff is professional and friendly.. Nice hotel and have a quiet environment.
- Willonah A. (10/5): TOP Location für kleines Geld - Super gelegen, sehr freundliches Personal, check-in um 9 Uhr ohne Aufpreis möglich gewesen. Einfaches aber tolles Frühstück, sauber, geräumig. TOP empfehlenswert
- Martin (10/5): Jewel of a Hotel. - We spent 17 wonderful days at the Alma Hotel .The staff are very obliging ,I recommend the Breakfast This is a lovely place to stay.
- Verified traveler (8/5): - Difficult to speak English with the staff. Very comfortable room NIce restaurant, good quality
- Cathrine (10/5): Härliga dagar på Alma Hotel - Härligt Hotel, hög valuta för pengarna. Mycket hjälpsam personal. God frukost.
- Verified traveler (8/5): Decent accommodation in Almaty - Hotel Alma is located in a fairly quiet area of the city, but convenient to the Kok tobe park (and cable car), universities, and the Almaty Metro. The people at the front desk and restaurants were open, warm and friendly. Breakfast is quite good. The GoodBeef Steakhouse (on the top floor) serves decent food with a varied menu. The room, although very clean, was a bit dated (especially carpet and bedding).
- malgorzata (8/5): GOOD LOCATION, GOOD VALUE - Good location, 3 min.from Kok Tobe gondola station,15 min walk to Independence Sq.5 min.to Abay metro st. Friendly and helpful staff, breakfast really rich&tasty. Rooms are ok, but hotel have new renovated (better)part and older one, where rooms are a bit tired.AC, wi fi, fridge,but lack of reading lamps in the room. GOOD VALUE FOR MONEY.
- v (8/5): Clean hotel @affordable price + great breakfast - Staff were helpful and breakfast was excellent, room good size but bed not very comfortable and noisy, gym was so tiny with Unusable machines location is ok but Bit far from centre and attractions
- Verified traveler (10/5): Nice hotel - good location, staff are polite and willing to help, I recommend this hotel to all people going to Almaty!
- Jackey (8/5): - 乗り継ぎの際に一泊しました。 施設はとても快適というわけではありませんが、基本的に不便はありません。 スタッフの皆さんは英語があまり流暢ではないものの、とても親切で頼りになります。 お部屋にウォーターボトルはありませんでしたが、フロントの奥にある食堂のウォーターサーバーがあり、自由の使わせてくれます。
Photos
