Hyatt Regency Naha, Okinawa

Location: 3-6-20, Makishi, Naha, jp

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Concierge service
• Wheelchair accessible
• Coffee Shop on site
• Fruits
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Executive Suite, 2 Double Beds (Regency)

  2 Double Beds

  689-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and a toilet with electronic bidet

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Closed-captioned TV

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Toilet with electronic bidet
  • Laptop-friendly workspace
  • Closed captioned TV
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

• Suite, 1 King Bed (Regency)

  1 King Bed

  603-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 40-inch flat-screen TV with satellite channels

  Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water

  Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and a toilet with electronic bidet

  Practical - Safe, laptop workspace, and wardrobe or closet

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Closed-captioned TV

  Eco-friendly - Energy-saving switches

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Designer toiletries
  • Premium bedding
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Bedsheets provided
  • Toilet with electronic bidet
  • Laptop-friendly workspace
  • Closed captioned TV
  • Change of bed sheets (on request)
  • Desk chair
  • Energy-saving switches

• Twin Room

  Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Twin Room

  Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Club Twin Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Club Deluxe Twin Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite Twin Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Suite King Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive Suite Twin Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Executive Suite King Room with Lounge Access

  Air-conditioned room featuring a sofa, flat-screen TV with satellite channels and an private bathroom. Includes access to the Regency Club Lounge which offers complimentary continental breakfast, snacks and drinks.

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

• Deluxe Twin Room with Extra Bed

  Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Pajamas
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Key card access

Guest Reviews

• Alysha (9/5): Great location, friendly staff! Great Stay in Naha - Staff are very friendly and helpful, often going above and beyond. We rented a car and were able to park here daily (at fixed cost) which was super helpful as we were worried about parking. Location is very close to Nahas Main Street/market. We paid for the breakfast one day and this was great with both western and Japanese options. Rooms and bathrooms were very large and spacious. Rooms are a bit on the older side but well maintained and kept quite clean. Pool/Spa are similar, a bit older but well maintained.
• masao (8/5): -
• Okubo (10/5): 最高 - 利便性とホスピタリティ なし
• M Lin (9/5): -
• YOSHIHARU (10/5): -
• Hoyoung (10/5): -
• Sae (10/5): - 朝食が美味しい。部屋の水回りがきれいで、お湯を張ってゆっくりできた。 モノレールの最寄り駅から歩くと少しかかる。
• Alexander (10/5): - Sista natten av 4 på Kerama-öarna spenderade vi här. Väldigt trevligt hotell med trevlig och hjälpsam personal. Middagen högst upp i hotellet var suverän och personalen väldigt bra. Rummet var stort och kändes lyxigt samt frukosten gav ett mycket brett utbud. Skulle absolut bo här igen.
• GERARD (9/5): - L’emplacement La salle de bain un peu petite pour nos habitudes européennes
• YUYU (9/5): -
• o (10/5): とても良かった - 国際通りに近くて便利だった 部屋からの景色がたまに飛行機が見え那覇空港の方面がわかったが、反対の景色の方がよかったなぁと少し思った
• CHIKARA (9/5): リッチ - 家族連れでの宿泊でとてもサービスが良かったです。 国際通りからも近く1Fにはハイアットの売店があります。 朝食も豪華で子連れでも安心して過ごせました。
• Shingo (6/5): -
• Lara (10/5): Excellent stay, food and service. Really recommend - Great service and excellent food! The room is spacious and luxurious. Great amenities that are replaced every time they clean the room. Also very nice to be able to use the breakfast ticket for other services given by the hotel in case we missed breakfast. The brunch on the weekend is a must try too. Pool, jacuzzi and gym are also very nice and clean. Everything was great.
• Miyu (9/5): -
• Yu (8/5): -
• MAKI (5/5): もう行かないかな。 - アメニティ。 宿泊が低層だったのでプールの騒音が日没後も続いていた。
• yohsuke (8/5): -
• Maria Belén (10/5): - La habitación y el hotel impecables El desayuno deja bastante que desear
• Maria Jessica (9/5): -
• Keiichi (10/5): - 笑顔で説明がとても丁寧
• Shane (9/5): -
• Catherine (9/5): Als je in Naha moet zijn, top verblijf - Alles was prima Naha is echt een grote / drukke stad . Niet zo heel mooi
• Lin (10/5): -
• Toshie (10/5): -
• CHI KEUNG (9/5): -
• Culture63509710418 (10/5): Amazing staff - The care and dedication of the hotel staff members were unreal. They go above and beyond. The hotel was clean, the service was amazing, and the location is great.
• sabri erkut (9/5): - Konumu,çalışan güleryüzlülüğü ve odaların temizliği ve büyüklüğü tatminkardı.
• Hiroyo (8/5): -
• YIFANG (7/5): - 飯店看起來有點年代感，但維持的還不錯，早餐好吃
• Kristofer (10/5): -
• Yamato (6/5): -
• KatieB1002 (10/5): Amazing time in Naha Okinawa at the Hyatt Regency! - Beautiful property in Naha, close walking distance to Kokosai street and restaurants. We enjoyed the breakfast service with a very large assortment of both Japanese traditional foods and international foods, afternoon tea service and the complementary valet parking. We dined at the sister restaurant across the street, ramen shop, also very good and had wine at the top floor club level at night with sweeping views of the city. The overall staff were so nice and accommodating, helping us navigate our first time in Okinawa, despite the language barrier. Highly recommend, will absolutely visit again and stay at the Hyatt Regency.
• Taichi (7/5): -
• TATSUYA (8/5): -
• yohsuke (7/5): -
• Oleg (9/5): - Локация Дорого, завтрак скудный
• Greenman (9/5): - The breakfast buffet was amazing! Gym opened at 7. It would be great if it opened earlier. That's my only suggestion. Beautiful hotel.
• edwardfV3879DN (10/5): Impressive for my first time in Okinawa - The location was great. You were steps away from the covered market streets, and across the street from the Tsuboya Pottery District. The views of the city were spectacular. The pool and hot tub were nice if you treat them like a cold plunge / hot tub spa day. The food was dangerously delicious because I could have so many plates of it. The drink selection was good. The sheets were comfortable in the room. The shower and the soaking tub were such a delight. I wish the gym had more free weights. Other than that, I loved my stay.
• steventse13 (4/5): Disappointing Experience - I had a disappointing experience during my recent stay. After breakfast at the hotel restaurant, I was not feeling well and went back to my room to rest. I overslept past the checkout time. The reception called repeatedly, insisting I check out immediately without allowing me to explain. When I went to the reception, a staff member—likely named Miki with short hair—was the same person who called earlier. She spoke in a demanding manner and printed my bill with a late check-out (LCO) fee without any explanation or clarification. I asked how late I could stay, and she simply said "1 PM," which was almost the current time, with no further details. I don’t understand the hotel's policy on LCO charges or how the fee is determined. It looks like staff are applying charges arbitrarily without a clear standard. Having traveled extensively in Japan, this is my first time in Okinawa, and unfortunately, it is also my first experience being charged for LCO in Japan. Please do not misunderstand me as I’m willing to pay if necessary, but I want an explanation of how the fee is calculated. Lastly, are there any T&Cs in the WOH program that say late check-out charges don’t qualify for points? Guests pay extra for late check-outs, so there’s no reason this fee should be excluded from earning points.
• Noriko (9/5): -
• Ocram168 (10/5): Amazing - It was very impressive, and I had an amazing experience at the Hyatt Regency Naha, Okinawa, which I highly recommend. Especially Kim Jiyeon and the new join lady at the Regency Club for their hospitality.
• Patrick5451966 (10/5): Outstanding Service - I just stayed at the Hyatt Regency in Naha, Okinawa for 3 nights and my entire experience was exceptional. Most notably was the professionalism and friendliness of the entire staff who made my stay feel so enjoyable despite my very limited ability to speak Japanese. The facility is very modern in appearance and the room accommodations first rate. In fact the walk in shower is absolutely wonderful! The location of this Hyatt puts you in a very short walking distance to Kokusai Street and many of the other attractions in Naha and the Yuki Rail is so close and can take you to Shuri Castle.
• Diana (10/5): -
• harumi (8/5): 満足している - スタッフの対応が適切であった。
• TUNG Yeh (9/5): -
• Bing Han (8/5): Very nice hotel. - Hotel is mooi, de kamers zijn mooi en schoon. Personeel prima. Ontbijt met ruime keuze en goede kwaliteit. Lokatie in het centrum. De 'tea set' in het café is heerlijk. Heel weinig kast/opbergruimte.
• NAOMI (8/5): - フロント、レストラン、廊下ですれ違う清掃員の方全てのスタッフの方の対応
• AI LING (8/5): -
• Ching Liang (10/5): -
• 艾玲 (10/5): -
• Weijer (10/5): 位置算遠離塵囂，但不至於不方便，停車方便開車也方便。 - 停車 餐廳餐點樣式稍少
• FENG YING (10/5): -
• 百合 (10/5): -
• Catherine (7/5): Overall experience was average - The food and service at Milano restaurant. The varieties of food with the buffet breakfast Convenient Store is a 10 minutes walk. Front desk staff tried to be helpful but communication was a bit difficult. Bartender at bar and staff were not well trained
• Naohio (7/5): -
• YU CHIN (10/5): -
• jiffry (9/5): -
• Hisayo (8/5): 良かった - アクセスがしやすい 窓の外側が汚れている
• 荒木 (9/5): - 朝食がとても美味しかった
• Devore (8/5): - The hotel was close to the main shopping district, so it was easy to walk to. The breakfast was good, with an array of Asian and western choices. The room was comfortable and large for the area. I liked having a bathtub. The bed was somewhat hard, but not as uncomfortable as it was at another hotel I stayed at about 3-months earlier. I could sleep reasonably well, so I can't complain. I asked for additional pillows which helped significantly.
• 阿潘 (9/5): 性价比不错的好酒店 - 性价比不错 偶尔会有不热情的接待员
• Ryuichiro (10/5): -
• Yuka (7/5): -
• Silvina (7/5): -
• Mototsug (8/5): -
• June (10/5): -
• Mikami (10/5): -
• HSIENYU (9/5): 人員服務有禮，設備不錯 - 一開始入住的服務態度貼心 3人房房間稍擠
• KUNIYASU (10/5): - 綺麗で広かったです。 館内に売店とかあると良いです。
• HIROKO (8/5): -
• Jane (10/5): Quality of a big hotel but felt like a small boutique hotel. - Close to restaurants and shopping. Buffet breakfast was wonderful! We experienced the high quality that Hyatt Regency is known for. This location in Naha had a smaller, intimate feel of a boutique hotel. Close to main activities in Naha but the hotel felt warm and secluded.
• Makoto (10/5): ありがとうございました。 - スタッフの皆さんの対応がとてもよかったです。 特になし。
• siyu (6/5): -
• Rie (8/5): -
• 真帆 (6/5): - 朝食が種類が豊富でおいしかったです。全体的に施設が古いですが清潔感があり、インテリアも素敵でした。 洗濯物干し、トランプなど貸し出し可となっていたのでお願いしたが、いずれも貸出中で使用できなかった。 製氷機も各階にないので不便だった。
• Marvin (9/5): -
• CESAR (10/5): Placentera - Ubicación, limpieza, confort de la habitación y del baño El aire acondicionado no se podía poner más frío
• Tatjana (9/5): -
• liana (8/5): Would stay here again the next time I visit Okinawa for its convenience and room size - The location of this property was good and walkable to the Main Street with lots of food and shopping. The rooms were also spacious based off Japanese standards.
• emi (9/5): 快適でした - スタッフ、利便性、共最高でした 浴室の排水が遅かったです
• Federico (10/5): - Ottima colazione e posizione molto centrale vicino alla zona di negozi e ristoranti Non c'è un onsen
• Katsuo (6/5): -
• Nancy (6/5): Unter den erwarteten Hyatt Standard und deswegen viel zu teuer - Das Hotel liegt sehr zentral und recht ruhig. Das Frühstück ist in Ordnung. Frühstücks-Mitarbeiter Ryan spricht als einer der wenigen in diesem Hause hervorragendes Englisch und sollte entsprechend promoviert werden. Das Personal spricht sehr schlechtes Englisch und braucht dringend Sprachschulung. Das gilt auch für den Duty Manager. Unser Gepäck wurde bei der Anreise auf einen Wagen an der Tür gestellt weil es zu früh zum einchecken war. Als ich dann eine Stunde später zufällig zur Rezeption ging um etwas zu fragen war unser Gepäck verschwunden. Keiner wusste wohin. Es wurde hektisch gesucht, drinnen und draußen, zunächst erfolglos. Als ich daraufhin den Manager gesprochen habe, stellte sich heraus, dass unser Gepäck bereits auf dem Zimmer war. Warum kam keiner auf die Idee mir das zu sagen?? Die Zimmer sind für ein Hyatt Hotel definitiv unter Hyatt Standard und sehr klein. Ein Dreibettzimmer ist nicht zu empfehlen. Es gibt etwa 15 - 20 cm Platz zwischen den Betten. Das Frühstück sollte man hier besser nicht später als 09.15 Uhr zu sich nehmen, zumal man dann schon daran erinnert wird, dass um 10 Uhr abgeräumt wird. Die Lounge unten macht um 21 Uhr zu. Oben in der Bar wird eine "Tischgebühr" berechnet. Das Personal versteht zum teil so schlecht englisch, dass nicht gewährleistet ist, dass man das bekommt was man bestellt. Wir haben 45 min gewartet auf einen einfachen Burger mit Pommes. Alles schwierig hier und für das gebotene VIEL zu teuer,
• MIYUKI (10/5): -
• Kim (9/5): - Location, bfast If you dont pay 2850yen for bfast you can not take out a coffee. Thats a bit over the top. Many of us just want a cup in the morning. Now you have to walk down to 7 11 for one.
• TSUTOMU (9/5): -
• Karl (8/5): -
• EIJI (10/5): - 朝食がおいしい。スタッフが親切。牧志の飲食店に近い。 ありません。
• AKIHIRO (7/5): -
• TAKASHI (10/5): -
• norshidas2019 (10/5): A wonderful stay in Naha Okinawa - Great location with the Makishi Public Market a stone throwaway. Available carpark and a good spread of dishes at the breakfast buffet. Rooms come with a list of all you need like eye mask, adapter, firm pillow etc - as expected of Hyatt hospitality.
• Julie (9/5): Sophisticated hotel. - Excellent location! Good breakfast and attentive staff
• Odyssey37888999665 (10/5): Thank you Hyatt Regency Naha for Great Stay - I stayed at Hyatt Regency Naha, Okinawa on December 23 and 24, 2025, traveling with my parents-in-law and our 3-year-old daughter. As this was our first family trip together across three generations, we were very much looking forward to it—and at the same time, carefully considering dining options that would suit everyone. Ms. Shizuru-san at the front desk played a truly meaningful role in making our stay memorable. Because it was important for us to choose the right restaurants and menus for meals shared by three generations, we visited the front desk several times with questions. Each time, Shizuru-san welcomed us warmly and offered thoughtful, patient guidance without hesitation. The lunch and dinner recommendations she provided—both the menus and the restaurants—were absolutely perfect. Thanks to her advice, every meal during our stay in Naha was enjoyable, comfortable, and stress-free, which greatly enhanced our overall travel experience. Beyond her professional knowledge, what touched us most was her genuine kindness. As first-time visitors to Okinawa, my husband and I felt instantly at ease thanks to her sincere approach. She even greeted us with a few words in our native language, a small but incredibly thoughtful gesture that helped us relax and feel truly welcomed. I'd like to express my heartfelt gratitude to Shizuru-san for her exceptional service, warmth, and care. She represents the very best of hospitality, and she made our family’s first trip to Okinawa a truly special one.
• Joaquim (8/5): -
• HIROSHI (8/5): -
• Makio (10/5): -
• Kyono (8/5): とてもよかった！ - 綺麗で、ロケーションが抜群。 スタッフの皆様の対応も素晴らしい。アメニティも文句なし。 近隣の部屋のザワザワがやや気になった。 泊まる人の意識なので、施設の責任ではないが、残念。
• Meihui (10/5): 早餐、住宿環境和地理位置都很棒 -
• Suhailah (10/5): -

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