Crowne Plaza Kunshan by IHG

Name: Crowne Plaza Kunshan by IHG
Address: No. 699 Zizhu Road, Yushan Town,, Kunshan, cn

Location: No. 699 Zizhu Road, Yushan Town,, Kunshan, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Experience luxury at its finest at Crowne Plaza Kunshan, an IHG Hotel. With a bar, restaurant, and 24-hour front desk, your comfort is our top priority. Enjoy the convenience of room service and stay connected with complimentary WiFi throughout the property.

Relaxing Indoor Pool
Unwind and rejuvenate at our indoor pool, the perfect spot to relax after a day of exploring Kunshan. Take a refreshing swim or simply lounge by the poolside with your favorite drink in hand.

Convenient Location
Located just a short distance from popular attractions like Jinji Lake and Tiger Hill, our hotel offers easy access to the best of Kunshan. With Shanghai Automobile City Station and Shanghai Circuit Station nearby, your travel around the city is made hassle-free.

Book your stay at Crowne Plaza Kunshan, an IHG Hotel, and indulge in a luxurious experience unlike any other.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Express check-in/check-out
Currency exchange
Private check-in/check-out
Concierge service
Kid meals
Heated pool
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Invoice provided
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Delivered food - securely covered
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Access to nearby indoor pool
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Clubhouse
Wine release events
Health or beauty spa nearby
Swimming nearby

Rooms Available

One-Bedroom Suite Lounge Access

Guests will have a special experience as the suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, executive lounge access and a coffee machine. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
- Hand sanitiser
Premium Twin Room with City View and Lounge Access

This twin room features a hot tub. The spacious air-conditioned twin room features a TV with cable channels, a mini-bar, executive lounge access, a wardrobe as well as city views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Executive lounge access
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Free gym access
- Private check-in and check-out in the executive lounge
- Concierge services
- Hand sanitiser
Upgraded Standard Room

This double room features a hot tub. The spacious double room features air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard Room with Two Single Beds

This twin room's standout feature is the hot tub. The spacious twin room offers air conditioning, a mini-bar, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Executive Twin Room

The hot tub is a top feature of this twin room. The spacious air-conditioned twin room offers a TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard Room, 2 Twin Beds, City View (High Floor)

2 Twin Beds
Overlooking the city

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with cable channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

2 Twin Beds
Overlooking the city

Internet - Free WiFi and wired internet access
Entertainment - 43-inch TV with cable channels and pay movies
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - A down duvet, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Minibar
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Turndown service
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
Standard King Room

This double room offers a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as mountain views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Heated pool
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard King Room with City View

The hot tub is a top feature of this double room. The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard King Room with City View - Lounge Access

This double room's standout feature is the hot tub. The spacious double room offers air conditioning, a mini-bar, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard Room

This twin room offers a hot tub. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Heating
- Slippers
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
One-Bedroom Suite with Dining Area

Guests will have a special experience as the suite offers a hot tub. The spacious air-conditioned suite provides a TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard King Room - Accessible

This double room features a hot tub. The spacious double room provides air conditioning, a mini-bar, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser
Standard Room with Two Single Beds - Accessible

This twin room offers a hot tub. The spacious air-conditioned twin room provides a TV with cable channels, a mini-bar, a wardrobe and a safe deposit box. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Sofa
- Alarm clock
- Wardrobe or closet
- Linen
- Dining table
- Toilet paper
- Emergency cord in bathroom
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Pajamas
- Socket near the bed
- Feather pillow
- Lockers
- Key card access
- Hand sanitiser

Guest Reviews

Federico (7/5): -
Mamoudou (9/5): -
SHIJIE (8/5): -
Chihlung (8/5): -
Bart (9/5): -
Bart (8/5): Prima hotel - Locatie Nvt
Siraprapa (8/5): -
Desiree (9/5): -
Philippe (9/5): -
Sylvia (10/5): Pleasant - Environment is clean None
Deborah (10/5): - Clean and spacious, truly great service and lots of amenities. The mall attached is very fun & convenient. We enjoyed it a lot
Chihlung (8/5): -
suet shen (8/5): - Comfort room, quiet and nice table for working. People are smoking in the aircond room.
Suet Mui (10/5): 值得推薦的酒店 - 酒店服務很好, 員工很有禮貌很幫忙.
Ari (7/5): - Aamiainen hyvä
Bahattin (7/5): -
Suet Mui (10/5): 服務人員有禮貌 - 整體都是滿分
Jonas-christopher (8/5): It was okay 👌 - Good room service and tasty breakfast Quite old and dirty gym / pool
Boon Fook (10/5): - wonderful hotel and will back again
YAU CHOR RAPHAEL (8/5): - 非常有水准的酒店
雅昕 (5/5): Passable - like the breakfast . the staff in Canteen are all very nice not clean. TV not working and called the service department. However, no one helped checking afterwards
Chih-Hsien (10/5): - 硬體跟服務都很好，旁邊就是商場，非常方便
Shehzad (10/5): Exceptional -
Soufiane (10/5): Exceptional -
Shehzad (10/5): Exceptional -
Yan (9/5): Superb -
MUSA (10/5): - Good
Verified traveler (10/5): - 非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Sharon (1/5): Too expensive for this hotel, any Chinese hotel would give you much more at half price - The pool seemed clean but too public The floors are dirty, the toilets don’t work well—the toilet was blocked in the first room we got, they tried to fix it smelled the entire room, they switched to another room which the toilet wouldn’t stop leaking water. The service was bad, I ordered room service and had to cancel it after waiting for 2 hours!!!
Marcus (5/5): average - hotel was beside a mall with many food options besides shopping. Guest room door had a gap between the door frame at the lower part, possibly due to door hinge at top not holding well. It prevented us from closing the door tight and thus we could see the corridor light from inside the room. We requested for a change of room because of this, and the replacement room seems to have the same problem too, but slightly better. Strange smell in the first room bathroom.
Erik (8/5): Very good -
Yurong (10/5): was a nice big bathroom -
Anonymous (10/5): I had a great time during my stay - I’m impressed with the high end look and feel of the hotel. Excellent treatment by staff in all of my dealings and conversations (except one time) There should be English instructions for how to turn on TV with the remote control
Antonia (7/5): Good - Good location, nice modern room There was leftover spit from the last customer in the bin next to the toilet that wasn't cleaned. The staff at the reception during my check in was a bit unfriendly as well as the guy on the phone when I called at 21:00 to inform them that I will be checking in that day but delay a bit. For my check out the next day though, it was different staff at the reception and they were all very friendly and helpful.
CHIAHUI (8/5): - 旁邊就是商場。非常方便。服務及房間整潔都很好
yeongchul (6/5): - 주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Zulaa (10/5): Exceptional -
Zulaa (10/5): Exceptional -
Vincent (10/5): - Mostly above standard level
Anonymous (8/5): Very good -
HUNGYU (8/5): - 前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Anonymous (10/5): Exceptional -
Wei Ting (10/5): 大致上都很棒 - 房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Verified traveler (10/5): - Ok
Logan (10/5): Great choice for a business stay. - Can't complain.
WEIXI (10/5): 行政房服务很不错 - 行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Hiromi (10/5): 立地条件最高 - ショッピングモールに隣接しているのでとても便利
Verified traveler (6/5): 立地良し - ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Ding yuan (10/5): Overall good stay experience. - Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Oscar (10/5): - Bra hotell för en affärsresa
Verified traveler (10/5): Great place and good mall attached! - The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Peter (10/5): Great Property - Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.
Verified traveler (2/5): Terrible hotel staff service and friendly - The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.