Holiday Inn Express Kansas City Downtown

Name: Holiday Inn Express Kansas City Downtown
Address: 417 East 13th Street, Kansas City, us

Location: 417 East 13th Street, Kansas City, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Prime Location in Kansas City Downtown

Located just steps away from Sprint Center and Kansas City Convention Center, Holiday Inn Express - Kansas City Downtown offers convenience and comfort for your stay in the heart of the city. City Hall is also a short walk away, making it an ideal choice for both business and leisure travelers.

Modern Amenities for a Relaxing Stay

Each room is equipped with essential amenities such as a microwave, coffee maker, and flat-screen TV. Enjoy the convenience of a fridge and the luxury of free toiletries in your private bathroom. Start your day right with a complimentary buffet breakfast and stay active at the on-site fitness facilities.

Convenience and Business Services

Whether you're here for work or leisure, Holiday Inn Express has you covered. Take advantage of the on-site business center for any work needs. Explore nearby attractions like Kauffman Center for Performing Arts and Legoland at Discovery Center, all just a short distance away.

Book your stay at Holiday Inn Express - Kansas City Downtown for a seamless and enjoyable experience in Kansas City.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Allergy-free room
Adult only
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Secured parking

Rooms Available

King Room - Ground Floor

This room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Room

The spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 King Bed
300 sq feet

Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezer
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Bathroom grab bars
- Laptop-friendly workspace
- Freezer
- Accessible bathtub
- Wheelchair-width doorways
Standard Room, 1 King Bed with Sofa bed, Accessible (Comm)

1 King Bed and 1 Double Sofa Bed
300 sq feet

Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezer
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, double sofa bed, and laptop workspace; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Standard Room, 2 Queen Beds, Accessible (Comm)

2 Queen Beds
300 sq feet

Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezer
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-width doorways
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- Freezer
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
Standard King Room

This room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Room with Two Queen Beds

This room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard King Room with Sofa Bed

This room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard King Room - Communications Accessible

This accessible room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

This accessible room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
King Room - Hearing Accessible - Non-Smoking

This accessible room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
King Room - Mobility Access/Hearing Accessible

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Standard Queen Room with Two Queen Beds and Tub - Mobility/Communications Accessible

This accessible room features a microwave, fridge and flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard King Room with Mobility Accessible Roll-In Shower

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Robert (7/5): served my purpose - good road noise
Brandon (10/5): -
Benardette (10/5): -
Victoria (8/5): -
Heidi (7/5): -
Douglas (10/5): This facility was perfect for our weekend activities. Access into downtown can be a bit chaotic but leaving downtown is - Perfect location for our weekend needs. Safe and easy parking. Really good breakfast! Pillows! Consider “My Pillows” as a choice.
TINA (10/5): -
Delores (10/5): Excellent - Staff and breakfast were fantastic Would be nice to have an accessible pool shower for guests to use when having to stay later due to tournament at convention center.
Neni (10/5): - Celine, the front office staff was so helpful. The location and the breakfast is great as well. We are going to stay again in the future trip.
Esabel (10/5): -
Adriana (1/5): - Nada mal servicio Mala atencion
coles (10/5): -
Kathryn (8/5): Good. - Nice comfortable place. Expected it to be in walking distance to more sights.
Taylor (10/5): -
ryanmA2873RV (10/5): Best Welcome - Very welcome greetings and everything was good!
Hannah (9/5): Great roomy room with a few kinks - Room was very big with a closer, safe, drawers, microwave, and fridge! Bathroom is also huge. Nice lighting in the room, one switch turns on over head lights. Blackout curtains in the rooms are plus too! Walls are a bit thin, but the bed was not up against the next room, so was not disturbed by other guests at all! Not a far walk from things downtown and it is a bit quieter. The AC unit in the room kept making this loud clicking noise that would wake us up. Front desk staff was very cold upon checking in, but that could be because the music playing in the lobby is horrendous.
Schwaderer (10/5): -
Duane (10/5): - Nice location clean Beds was soft for my liking
Cunningham (8/5): - Very comfortable and right next to entertainment Parking lot is too small
James (3/5): - The room was nice The parking was horrible and and on top of that they charged $30 for parking and there was no where to park very frustrating
Scenic57769743958 (10/5): Nice stay - Front desk was helpful, clean room and a nice hot breakfast. Short walk to T-Mobile for the event we attended.
Barbara (10/5): Ottimo Hotel - Ottima posizione, ottima colazione sia dolce che salata. Camera enorme. Personale super.
Rosemarie (9/5): -
Gary (10/5): - Location, breakfast staff all excellent Mattress leaned on one side so it was uncomfortable. Only desk chair in room so no place for 2nd occupant to sit and relax.
18Marcus18 (10/5): Fantastic - Vallerie and staff were amazing. Hidden gem imo. Close to t mobile and great local spots.
Schwaderer (10/5): Great helpful staff, breakfast could have lasted longer - Proximity to t mobile center Tight parking spots, but it was okay
712barba (10/5): Wonderul! - The staff was amazing from the time we got there. Rooms and lobby was very clean and inviting. We were there for the Big 12 Women's Tournament and they were prepared and ready for the large breakfast crowds.
Ashley (10/5): - Nice, clean hotel. Staff were very pleasant and easy to work with I don’t have anything to say
Marcos (10/5): -
n75bg (10/5): Great place to Stay - This was our second trip to KC, and stated here due to its great location to the Convention Center. Room was very nice, clean, and service was outstanding.
JTI-Vicki (7/5): -
tovas732 (10/5): My go to for concerts at T-Mobile Center - This is the second time I've stayed here after a concert at T-Mobile Center. Distance to center and restaurants is great, very clean, quiet, love the set up of the rooms, good breakfast, great price, liked the Dove products in the bathroom. Will definitely be back!
jamiesB1382GT (6/5): Great location but taxes and fees are ridiculous - Great location, nice and clean. However, check the taxes before you book and parking is $25. It was almost $100 more than what the booking prices was because of parking and taxes like KC convention and tourism tax and arena fee. There wasn’t anything going on at the arena when we stayed. Otherwise this was a great hotel in a great location. Felt safe and wasn’t worried about our vehicle being parked there.
kylar932 (10/5): Satisfied - Rooms clean, location amazing if attending an event at the T-Mobile Center. The staff were friendly and accommodating. Breakfast in the morning and hot cookies at check-in.
J8301UDleom (10/5): Great location - Nice clean room. Good breakfast and friendly staff. The hotel is in a great location. Walking distance to many nice places to eat.
519ivyj (8/5): The hotel was nice, but… - The hotel itself was very nice, staff pleasant. We are senior citizens, not handicapped, but seniors. We need more than one chair in the room. I also didn’t realize there wasn’t a restaurant on the premises when I made our reservation. Free breakfast was nice, the total bill reasonable, though $4 for iced tea was a little high.
Duncan (7/5): -
Vince (8/5): Nice place... that fell short - Staff was great, we had to take a different room with 2 beds because they were over sold on Kings. As two were block off for Maintenace or something like that - night manager could not figure it out completely. They adjusted our bill for the inconvenience. But still, why are you able to book something and not be able to get what you booked. The property is perfect for a stay at the Power and Light District just a 4-minute walk... But the hotel does not offer much else. Parking lot is super small - so get there early, if you want a spot. There is no indoor pool, or any other amenities really. The free breakfast is super disappointing, with a person that helps out with getting things prepared, or re stocked but offer no other help - like when the pancake area was not working correctly.
Ivan (10/5): -
Theresa (9/5): -
Rachel (10/5): Pretty pricey for just 1 night. - It smelled really good right when you walked in the door to check in. The facility was clean and tidy. Staff was super friendly. Our room was up on the 6th floor, it was a double queen bed room. Not a lot of space, but enough. We stayed because of the Lil Wayne concert at the T-Mobile center. It is a 2-3 minute walk across the street, which was really convenient. I would stay here again for convenience and the cleanliness, but paying $400 for 1 room, 1 night, and 2 parking passes is extreme in my opinion. I wish breakfast went later, maybe until 10 or 1030? It was hard to get up before 9am to get to breakfast.
MaLani (10/5): -
Tulika (8/5): -
Stacey (10/5): Check in times late and check out times early - Check in time
Mitchell (9/5): Overall exceeded our expectations - Nice room. Good breakfast. $25 for parking was excessive
kidbuzzo (10/5): Great location, and good value - My second time staying here. Great location and reasonable price. Very nicely updated rooms. Nice amenities. OK breakfast. Great staff, although the breakfast lady that sang to us last time doesn't still work there. The only bizarre thing that I didn't go back inside to ask is whether they know the Chiefs flag is upside down. It's perfectly understandable to fly it upside down after this wretched season, but it took a minute to figure out why it looked so weird.
mahammadh2026 (10/5): Recommend - Stayed over with my over New Year’s Eve. It has a close distance to Power & Light district with very friendly staff. The self parking lot is $25 overnight.
Julia (9/5): -
Cody (9/5): Just what we needed for a weekend at T-mobile. - Surprisingly good for a chain hotel, all the basics covered. A little pricey, but you can't beat the location if you have a to-do at T-mobile.
Jamie (10/5): -
APC-Ponge Awuor (10/5): Bliss in Downtown Jazz Capital of the World - Kansas City (KC) - My six-nights stay at the Holiday Inn Express Kansas City Downtown was a pleasant and comfortable experience. The hospitality of the staff stood out from the moment of check-in... friendly, professional, and always ready to assist with a smile. The continental breakfast offered each morning was fresh and varied, providing a great start to the day with both hot and cold options. One small perk that made the stay even more enjoyable was the availability of complimentary coffee throughout the day, perfect for guests working or relaxing in the lounge. The hotel’s central location was another major advantage, with the Kansas City Convention Centre just about six blocks away, making it an easy ten-minute walk. The rooms were clean, quiet, and well-maintained, contributing to a restful stay after long conference sessions. Overall, the combination of excellent service, convenient amenities, and easy access to key venues made the stay highly satisfying and worth recommending. I did not like it that my Colleagues were nearly turned away simply because they had cash to pay and no money in their Bank Cards. They were finally made to pay a deposit of US$ 100 to be refunded on check-out. I also did not like it that the Hotel insisted on pre-authorising from my Bank Card, US$ 50 and promised to refund it to me, yet I have not even received it. This has been a tradition with all Bookings from this website, I never receive my pre-authorised monies back, meaning it is kept by the Hotel as an extra charge. I was also not impressed that my Colleagues paid the same amount as I paid for the 6 nights, yet I was being CHEATED by Booking Dot Com that as a Genius Level 3 Customer, I was receiving a 15% discount. Why then was I paying the same as those not getting the Discount? It means that the purported 15% Discount is never there and one can book DIRECTLY to the Hotel and pay the same amount rather than pay to Booking dot com.
206cynthiae (10/5): Great location for downtown hotel - This hotel is within easy driving distance of the Kauffman Center, where I saw a Christmas concert. I really liked the room--clean, very quiet, with a nice little nook for the desk, where I did a little work. I thought the free breakfast was decent, and the space downstairs was nice. Coffee and hot water available anytime, and people obviously liked hanging out there. Very nice service from all the staff.
harvatin (1/5): -
Rachel (1/5): See above - Breakfast was great. Staff at desk was rude when I asked if we could get the room we booked. I’ve already left a review with no call or email. If the room wasn’t available when I booked - I should have received some type of compensation or discount for a room we didn’t reserve. I had a son that had to sleep on the floor due to the booking issue. See above
VICENT (3/5): Did not meet my expectations for the over USD 1100 that I spent. I however liked their staff especia - Very poor breakfast with limited options. Same poor breakfast for all 6 days! Sh!t. Food Very cold room, no heater but AC in.
Meghan (6/5): Decent - Breakfast was good. I booked through booking.com for a double room with two queen beds but the hotel said booking.com sent over a request for one king bed. My family of 4 had to share on bed which we couldn’t fit so one had to sleep in an upright chair. Not happy.
Stacene (5/5): - The room was nice and breakfast was good. Staff friendly I was very disappointed that they screwed up my reservation. I had reserved a room with 2 queen beds for 3 people. I also emailed the hotel to confirm that I needed this room and they approved it . At check in they gave me 1 king bed with sofa. My sister and I are older and cannot sleep on a sofa bed nor can we share the king bed because we are on the large size. They bumped my room for some party. I made this reservation in August. So in the end I had to pay FULL price on the room and was unable to split the cost with my sister. She then had to reserve a room for her and her son and pay FULL price for their room. We did not budget for this! I truly believe the hotel was very complicit in their guarantee of the room. They did not even offer a discounted rate to us for the inconvenience!
maritza (8/5): Room was clean. Room was spacious great value for price! Breakfast was good. Many options available . - It was close to the event center, the room was really nice and had a beautiful view. There’s not a lot open for food when you don’t want to drive out, we walked around downtown which was maybe a poor choice because it was coldddd but other than that not a dislike in mind
Jason (10/5): -
jefflX9029CR (10/5): KC December - I had a Nice room. The staff was very polite and professional. Great location. I plan to go back soon when I work on m Kansas City.
Kari (9/5): -
fjensen2007 (10/5): Great stay for the Family! - This hotel was the perfect location for our family’s stay. We loved the area, which was very secure, and we played hard a few miles away. The breakfast was fire!! It was delish!!
Beth (5/5): - Location Staff. When we checked in at about 10pm we waited (as well as 4 other people) for 15 minutes for someone to come to the counter and when she did she was so rude like we were a bother. We usually stay at Hamptons - not sure we will try Holiday Inn again
Mitchell (10/5): - The location, the buildings updates, and cleanliness Nothing
trimeee (10/5): Great Hotel - I was able to check in early and was greeted with a very pleasant host. The breakfast was excellent every morning we were there. You can walk across the parking lot to the T Mobile Center without having to move the car or worry about finding a parking space.
Catrina (8/5): -
Rachel (1/5): See above - Didn’t get the room we paid for and staff was rude and not helpful
Austin (10/5): -
Passport597043 (10/5): Great hotel - Loved this hotel. Walking distance to the T mobile Center for our concert. The room was cozy and clean. The entire building was welcoming and quiet. Complimentary breakfast was amazing and service was fast for check in and out. We will be staying here again!
Elena (9/5): -
Timothy (9/5): - Very friendly staff and a great location.
Alexis (10/5): -
Ashawna (8/5): We went to a concert so it was nice t mobile was next door - Very clean The breakfast was ok
jcartmell71 (8/5): Staycation Fun - We wanted a night away. This was the perfect staycation location as it was within walking distance to the Power & Light District. The staff were very friendly, main areas were modernized and appealing, and the room was nice. I’d highly recommend this hotel.
karen (10/5): Wonderful! - The staff was excellent! The rooms spotless!
marcy (8/5): -
tnf (10/5): -
Terri (10/5): - Beautiful, bright, airy, the signature scent hugely welcoming! Comfortable room, and bed. Walkable to the Power and Light District and Cinvention Center.
aker (8/5): Very nice quiet comfortable place - The breakfast was really good the beds were very comfortable My husband would have preferred a restaurant in walking distance not blocks away
Alexandria (10/5): - great staff
Robert (10/5): - Good experience all around
Thumper67487 (10/5): -
Marissa (4/5): Not worth the money - Bathroom counter has dirt build up on it. We were ground level with huge windows that you could see into our room from the outside. You can hear everything from the street and inside the hotel. So we slept terribly. For the price we paid for one night I had hoped for a peaceful night sleep.
Lameck (10/5): - Awesome experience. Clean, wonderful service and great breakfast
Rose (10/5): -
Danyelle (10/5): -
Timothy (10/5): - Great stay
Nasello12 (10/5): Great hotel - The hotel was very clean and beautiful. The staff was friendly and polite. I’ve been to many hotels with kids in sports. The hotel is one of the best and we will be staying there again.
austinbenson30 (8/5): Perfect concert hotel - Such a great location and friendly staff! Would highly recommend anyone going to the t mobile center to stay here
Mindy (10/5): - We needed a late check out, and it was no problem!
haydenshut (10/5): Amazing Stay - Had an excellent stay. Rooms were clean, modern and spacious. Service staff (Dalia) was very friendly and helpful since arrival. Left pretty early after 6am but I know where I’m staying next time I’m in KC ;)
Joseph (10/5): - Hotel had great staff and the location was great.
Brandi (10/5): - Awesome but it worth the price if $350 for one night.
KRISTINA (10/5): - One of the best hotel experiences. Staff was amazing! Breakfast was awesome.
Jeremiah (10/5): -
Mikaela (9/5): -
Chance (9/5): -
Carolyn (10/5): - There was construction going on and the parking was awful tight only one way in.
Dreamer302459 (8/5): Exceptional experience - We stayed on the first floor with soaring ceilings in our room and windows at least 10 feet tall. Wonderful room. Could hear the muffled usic from the front entrance but i wasnt bothered. All front desk people were incredibly nice and helpful. The breakfast ateendand took care of me like i was special. I loved our stay here.
ksmith290515 (10/5): Five star all the way! - This was our second time staying here and we will continue to be repeat customers. The beds are very comfortable and the hotel was extremely clean. We will be back!