Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG

Name: Holiday Inn Express & Suites Owings Mills-Baltimore Area by IHG
Address: 11509 Red Run Boulevard, Owings Mills, us

Location: 11509 Red Run Boulevard, Owings Mills, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Convenient Location
Located in Owings Mills, just 23 km from Towson University, Holiday Inn Express & Suites Owings Mills-Baltimore Area offers a central spot for travelers to explore the area.

Modern Amenities
This 3-star hotel boasts a fitness centre, free WiFi, a 24-hour front desk, and air-conditioned rooms equipped with essential amenities like a flat-screen TV, microwave, and fridge.

Nearby Attractions
Explore nearby attractions such as the Edgar Allen Poe Museum and Baltimore Museum of Art, both within a short drive from the hotel.

Ready to experience comfort and convenience in Owings Mills? Book your stay at Holiday Inn Express & Suites Owings Mills-Baltimore Area now!

Important Information

Please be advised this is a nonsmoking property. If you are caught smoking on property or in the rooms, you will be subject to a $250 smoking fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Lower bathroom sink
Visual aids: Braille
Auditory guidance
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Key card access
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Indoor/outdoor pool
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Standard King Room

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Suite

The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Suite with Hearing Accessible Tub - Non-Smoking

The suite features a tea and coffee maker, a dining area, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Room - Hearing Accessible

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Suite, 1 King Bed, Accessible, Non Smoking (Communications, Roll-In Shower)

1 King Bed
300 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Low-height view port in door, grab bar in shower, height-adjustable showerhead, low-height desk, visual fire alarm, roll-in shower, wheelchair accessible, closed-captioned TV, raised toilet seat, wheelchair-width doorways, portable shower seat, low-height counter and sink, low-height door lock, and low-height bed
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Hand-held showerhead
- Closed captioned TV
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
- Hearing accessible
Standard Room with Two Queen Beds

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Queen Suite with Two Queen Beds

The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The suite features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Room with Two Queen Beds - Communications Accessible Tub

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has tiled floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as tumble dryer. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

2 Queen Beds
297 sq feet

Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Low-height door lock
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Shower grab bar
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Suite, 1 King Bed, Accessible, Non Smoking (Communication, Accessible Tub)

1 King Bed
300 sq feet

Layout - Bedroom
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Climate-controlled heating and air conditioning, fresh bed sheets (on request), and fresh towels (on request)
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Fan
- Microwave
- Private bathroom
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Shampoo
- Wheelchair accessible
- Free Local calls
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Closed captioned TV
- Portable bathtub seat
- Bathtub grab bar
- Shower grab bar
- Accessible bathtub
- Visual fire alarm
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
Standard Room

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Room with Roll-In Shower - Disability Access

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features tiled floors, a seating area with a flat-screen TV, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double Suite with Two Double Beds - Non-Smoking

The suite features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a bath and a shower. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Tile/marble floor
- Alarm clock
- Tumble dryer
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Carbon monoxide detector
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Garcia (10/5): -
Gerry (7/5): - Na
Catherine (5/5): Needs refurbishing - Location fair. Doors need to close quietly. Too much banging of doors. Can do with redecoration and updating furniture. Update beddings. It feels like you can fall off when in bed
Coverson (10/5): - Location Bed
Teresa (7/5): -
Victoria (10/5): -
Lori (10/5): Will definitely stay again. - Everyone was friendly, check in a quick and easy. Room was clean. We had noisy neighbors who had a party our second night there. But this is not a reflection on the hotel
Kouyate (8/5): -
Shari (8/5): - Affordable and clean Renovations going on
Collins (10/5): -
Cheryl (7/5): Overall good. - The breakfast was excellent. The pool was nice and very warm! Location was great. The lady at the front desk was very nice and helpful. Pool towels weren't kept stocked. Not enough bath towels in the room. We had very loud neighbors despite the quite hours from 10 to 8am. Slamming doors at 1230am and 430am.
Olha (5/5): - Cold water at the shower … cold room… Loud neighbors!
Cheryl (10/5): - The proximity to where we needed to be & it was what we needed accommodation wise. Staff was friendly and the property was clean
harold (9/5): -
Les (10/5): -
Craig (1/5): They couldn’t fix air couldn’t sleep - Clean No air
Ellison (9/5): - Comfortable and clean No dislikes
Bullock (10/5): - Clean, quiet, relaxing
Teresa (9/5): -
Guest (10/5): -
Christal (10/5): -
Natasha (5/5): I would not come back - The pool breakfast parking The staff I was cursed out. No clean wash cloths or dry towels the check in was disgusted I was treated badly
Katrina (8/5): - Staff was pleasant, check in was easy, the rooms were cleaned and they smelled that way. They seem to keep up the property very well. Breakfast was a very nice selection that anyone could enjoy. I can't think of a single complaint
Myles (8/5): - Check in the staff were real helpful No hot water when I ready to take a bath the
Olivia (10/5): -
nicolee (10/5): -
lauren (10/5): -
Mensah-Fio (5/5): -
Deric (10/5): Very very clean -
Kwame (10/5): -
Lewis (7/5): -
Dawn (10/5): -
Latoya (8/5): -
Latoya (8/5): -
Rebecca (10/5): Comfortable - The room was nice bed comfy. Front desk staff (Adam?) very friendly Elevator was extremely slow. I waited for 5 mins for it to come (it’s only a 4 story building)
Kimberly (9/5): -
Amy (10/5): -
Carlos (10/5): -
E. (10/5): -
Cynthia (10/5): -
Andrea (9/5): -
Sebastine (10/5): -
camron (4/5): You can get a better deal at 131 a night. Not bad though. - Convenient, close and available. The breakfast was complimentary but the machine was filled at the bottom with dirty water and everything that was supposed to be hot was cold and the things that should have been cold were room temperature.
Briyana (10/5): -
Rashard (9/5): Other than the noise levels, it was a wonderful stay. - Breakfast was wonderful! The noise level at night. Both nights other patrons did not observe quiet hours. There was a woman arguing in the hallway loudly for at least an hour. There were children the next night that were loud and it was well after 10pm.
Briyana (10/5): My stay was perfect,from the comfortable room/bed. To the warm breakfast the next morning. Even the morning workout - The property was clean and the staff was very nice. I was comfortable and my daughter and I enjoyed our stay. Everything
Success (4/5): -
Carlos (10/5): -
Buffy (9/5): - I was pleasantly surprised at the overall facility. The tv could stand to be upgraded to a smart tv.
Lynn (10/5): -
Carlos (10/5): -
Erenest (10/5): -
Lynn (10/5): -
Angela (10/5): Loved my stay - Well kept clean A little secluded but nice
Destiny (7/5): -
Reed (1/5): - The reservation was canceled. I never stayed there
Patricia (4/5): My stay was not satisfactory because TV service was out for a whole day - Breakfast was good. Liked that the danishes were warm. There was no cable service for the entire day on Sunday and was disappointed that hotel refused to compensate for the inconvenience
Charles (7/5): Very clean and comfortable - The pool was very clean and breakfast was delicious There was a lot of people hanging out in the parking lot.
Nancy (9/5): Very Good - Breakfast very good. Location close to where my event was. Nothing for me
Richard (1/5): Awful experience for my birthday relaxation. - The ceiling was peeling from a leak. Hair was in the tub. Food was under the refrigerator. I will never return there.
Donald (8/5): Loved my stay. -
Drinda (7/5): - Room was clean The breakfast was not good, the hot food was cold
Bolaji (4/5): Not impressed, service delivery was terrible - Not impressed Service and staff
robert (10/5): -
Coverson (8/5): Nice hotel - Convenient, quiet, clean. Snowed earlier but the parking lot was not treated and icy and slippery.
Carlos (10/5): -
Kyle (8/5): Relaxing - Close to work The room
Divinegift (1/5): -
Carlos (10/5): -
Kim (10/5): - Staff was very friendly and breakfast was excellent
Frederick (8/5): -
Zuozhu (9/5): -
Hafeez (10/5): -
Kwame (10/5): -
Torrance (10/5): -
Edward (9/5): -
Tshimologo (10/5): I will definitely come over again - Everything None
Patrick (8/5): -
Yasmin (1/5): I was not pleased at all. I will never stay there again . There are too great hotels in the area - Location The front desk staff took 20 minutes plus to try to figure out how to validate my frustration. It was terrible. Two people that could not figure out what to do and to call a third person one the phone for help. When I asked for a receipt I was told I could get it a check out. The check out person told me that he couldn’t print it but could email me a copy. Never received it. Called the hotel to ask for the receipt and told I had to get it from Booking.com. No one knows what they are doing. The worst customer service ever!!! The heating unit in the room sounded like a helicopter and the shade in the window did not keep the light out. Lost hours of sleep. They left used toilet paper rolls in the bathroom
Wildy (10/5): -
Aaron (10/5): Despite address being wrong on the email, The service was nice and short day was simple! - It was clean and staff was friendly! The address that was sent to me through email took me to an intersection about two blocks away from the hotel.
Pisamai (10/5): Great location, but still quiet. The place looks brand new. - The place looks brand new. Very clean really nice people working there. The breakfast was above expectations. Cinnabon’s cheese omelettes very nice. The place was also quiet and comfortable. It’s perfect. Everything was great
Aaron (10/5): - Clean and quiet
devdatt (9/5): - Location was very convenient for us. Staff was not welcoming. Requested for room to be serviced but i thing we were late to request that..
Monica (10/5): -
ninamD373QR (2/5): This hotel gave my reservation to someone else without ID and downgraded the room - I stayed at this Holiday Inn from 10/9/25-10/11/25 and am in process of filing a lawsuit against them. I've reported them to the Attorney General as well. This is a warning to all potential guests that this location will check other people into your reservations without identification or being listed on the reservation. They will also downgrade your room after paid in full and refuse reimbursement for the difference. The employee who made these unauthorized changes is Adam and the manager who refused to authorize reimbursement is Stephanie. These are the most unprofessional staff I've encountered and their actions are illegal. They are being sued. I booked a reservation at this hotel under my name exclusively with no one else staying in my room with me. Before I arrived for checkin, without any communication with me, and without anyones IDs, Adam changed my paid reservation to my brother and two cousins names and removed my name entirely. When I got to the hotel late night to check in, no one asked for my ID but I was informed whose names were on my reservation and told I could not make any changes to the reservation because I was no longer listed on the reservation. Further, when they gave my reservation to my brother and cousins, they downgraded my prepaid room from a suite to a standard. When I raised the issue of the improper downgrade from a suite to a standard room and requested compensation, the manager responded by yelling at me in front of other guests, rather than addressing the substantive concerns. These actions constitute: • Failure to verify guest identity, creating a potential security breach. • Unauthorized alteration of a reservation contract. • Failure to deliver the room category paid for. • Unprofessional and inappropriate conduct by management when addressing a legitimate complaint. Again, I am suing this company and the individuals involved personally. This was a dangerous situation for me and I did not receive serves rendered.
Carlos (10/5): -
Erez Alon (10/5): -
Negron (7/5): -
Kristin (9/5): Good stay in Owings Mills - It was a good, hotel, very quiet and chill, big room, every thing was very clean. When my husband left his gear behind they held onto it and kept it all safe for him. It was valuable. It was far from our destination in Sykesville, but that is hardly the hotel's fault.
Wilson (8/5): -
Martin (10/5): - Breakfast is pretty good, cooked oatmeal was good as well as good-quality scrambled eggs. Coffee is not bad.
Valerie (7/5): -
Ryszard (10/5): -
Cox (9/5): -
Coverson (9/5): -
Fisher (10/5): A clean, comfortable place to stay with friendly, helpful staff. - The breakfast was decent, actual food, and the seating for breakfast was nicely arranged, not crowded. The location also was good. It was near to everything we were there to do, yet still a peaceful and quiet environment.
West (9/5): Clean and comfortable. - Location. Lobby was comfortable, Some areas needed updating such as where you exit the elevator,
Jasmine (2/5): Don’t. Unless you want to fight for Your money for a month. - It was ok, nothing to report. The staff, the manager has received full patient but only refunded one night. Booking Jess saying it is his fault, no one has resolving the issue so Booking.com has over $200 of my money and will not resolve the dispute. The manager has been off no help since refunding just one night, even though they received two nights of payment. At this point, I’m involving my lawyer.
Trina (8/5): Our stay was good. The staff was friendly and the floor we were on was quiet. The beds were comfortable. - The property was clean. While taking a shower the water didn’t go down.