Crystal Hotel Asmara
Location: Bihat Street No. 17, Asmara, Asmara, ER
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Amenities
Stay connected with complimentary wireless internet and enjoy the ease of concierge services.
Dining Options
Indulge in delicious meals at the restaurant or relax with convenient room service; unwind with a drink at the bar/lounge.
Featured Amenities
Benefit from services such as dry cleaning, a 24-hour front desk, and luggage storage; take advantage of the roundtrip airport shuttle and free self-parking.
Immerse yourself in comfort in one of the 35 air-conditioned rooms, equipped with modern amenities. Enjoy cable TV, complimentary toiletries, and workspaces for your convenience. With a central location near major attractions, Crystal Hotel Asmara is the perfect choice for your stay. Book now to experience a delightful blend of luxury and convenience.
Important Information
Policies
Check-in: 01:00 PM - anytime
Check-out: 10:30 AM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Luggage storage
- Concierge service
- Wheelchair accessible
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Mosquito nets
Rooms Available
-
Standard Double Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a bidet
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Double Room
1 Queen Bed
323 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a bidet
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Superior Double Room
1 King Bed
431 sq feet
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a bidet
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service
- Free WiFi
- Partially open bathroom
- Bedsheets provided
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Jutta (8/5): - Friendly, helpful and knowledgeable staff. Very clean. Excellent location and beautiful plants. The electricity is a bit unpredictable and wi-fi a struggle.
- freweini (10/5): - The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.
- Liliana (2/5): - Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.
- Shiferaw (10/5): - Good
- Martha (10/5): - The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.
- David (8/5): - Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!
- kwendeche (10/5): - Great location! Great service! Convenient to all sites.
- Verified traveler (10/5): - Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.
- SteveB (8/5): - The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.
- Verified traveler (6/5): - Clean & friendly. Arrived morning of 7th October with room confirmation from Expedia for 19 days. I was shocked to be told they did not know of this booking and that they had a room for only two days!! I was very disappointed about this state of affairs. Sadly wi fi was not working and could not tell Expedia of my status. On the second day of my stay I was told I could stay for the booked 19 days and they apologised for the imperfect info I was given day before!! So the first two days were hair raising not knowing what I could do about it.
- Rahwa (10/5): Great hotel - Very happy with 2 week stay at crystal hotel. Service provided was excellent and the staff especially receptionists, waitresses and housekeepers were exceptionally friendly, approachable and always greeted us kindly. Hotel is in the perfect location, very close to Asmara city center. My family really enjoyed their stay at Crystal hotel this summer, July 2019 Rahwa
- andrew (8/5): Decent tourist hotel in Asmara - Perfectly adequate hotel for Asmara. Needed a hotel our first night and stayed at the Crystal. Relocated to another property for the rest of our stay, but Crystal was fine for one night.
- Verified traveler (8/5): - There are no credit cards accepted anywhere in Eritrea. Hotel either takes US dollars, Euros or local currency. There is no elevator at this hotel. The restaurant is excellent with cheap prices. Shuttle service is excellent but is not cheap.
- Patrick (8/5): - The staff is very nice and helpful. The location is great for walking.
- Ravi (8/5): - Hotel is basic but has all you need. Walkable distant to many sites. Overpriced, but no more so than other hotels in Asmara. If we go again to the city we will stay in the same hotel.
- Verified traveler (10/5): - I travelled to Asmara Dec/19/2018 with my two brothers and we staid in crystal hotel for two weeks and I cannot express my happiness enough about the hotel from the bell man Mr habte all the receptions helen, tsega to the owner Mr Daniel every one of them where pleasant and very nice people. the only thing I would like to mention is water was very slow in the bathroom I was having hard time taking a shower especially at night. I would recommend this hotel to everybody who is travelling to Asmara. Hope to see everybody again soon.
- Verified traveler (8/5): - Nice hotel very near to the centre of town. 5 minutes from central strip and close to many attractions
- Verified traveler (2/5): - I pre paid for dec 26 and when I got there they said I had to pay again
- Verified traveler (8/5): - Room 206 was pretty comfortable. We stayed the last night of our trip there, and compared to room 205, it was much larger. Both the sleeping area and the bathroom were significantly better. The bathroom appeared twice as large than 205. What we couldn't figure out is how we ended up paying the same rate for both rooms. Staff was very friendly but not as organized. At the front desk, it took them a while to verify our room reservation, although we had stayed two nights when we first entered the country, and another three nights half-way through our trip. We confirmed our last reservation with one staff member at the front desk (October 4th), and when we arrived (October 14th) another staff member couldn't seem to find our reservation. It took some searching, and asking around but she finally found it.
- Verified traveler (6/5): - Hotel staff are very friendly. The room was smaller than it appeared in online photos, and the bathroom shower pressure was unreliable. On certain days the pressure was strong, and other days there was hardly any water getting through. I'm not sure if it was the room we were in (205), or just the time of day we showered. The hotel has no elevator, and a windy staircase. Not the best if you have many or heavy bags.
- Verified traveler (4/5): - Room was unclean on arrival day. Surface area of side tables and desk area were dusty. It seemed to be a room that had been unoccupied for a while. We paid for a room with a view, but all we could see are other buildings lined up against the hotel. Water pressure in the shower was unreliable, and the bathroom was very small in room 205. The shower area was cramped, and felt a bit claustrophobic, with the water heater right above the back of my head. The window in the bathroom is right next to shower, so cold air would seep in, even with the window closed. The staff at the hotel were very friendly, though.
- Verified traveler (8/5): there isn’t a lot of choice in Asmara - It’s cool in Asmara and the shower was challenging to get it warm . They turn off the water pump during certain hours . All the noise echoes up the stairwell . If you are not on the street side you will hear the people in the restaurant until it closes . It’s clean . There are no coffee / tea making facilities as stated . Water is not complimentary and over priced .
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