Sunstar Hotel
Location: Thika Superhighway, Exit 7, Along Garden Estate Road, Nairobi, Nairobi, KE
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Rooftop Terrace and Garden
Indulge in relaxation at the rooftop terrace and garden where you can enjoy stunning views and serene surroundings.
Dining Experience
Treat your taste buds to a culinary delight at one of the two restaurants or opt for the convenience of room service and a daily complimentary reception.
Convenience and Comfort
Unwind in one of the 59 air-conditioned rooms with complimentary Wi-Fi, designer toiletries, and cozy slippers. Business center, event facilities, and a variety of amenities await your stay.
Book your stay at Sunstar Hotel and elevate your Nairobi experience with luxury, comfort, and convenience.
Important Information
- Set meals are served in guestrooms only (no menus or public dining).
Policies
Check-in: 12:00 PM - anytime
Check-out: 10:30 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Picnic area
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Billiards or pool table
- Tours/ticket assistance
- Free reception
- Conference center
- Snack bar/deli
- Access to nearby outdoor pool
- Racquetball/squash on site
- Free self parking
- Rooftop terrace
- Airport transportation - pickup (surcharge)
- Mosquito nets
- Couples/private dining
- Proposal/romance packages available
- Banquet hall
- Casino nearby
- Health or beauty spa nearby
- Horse riding nearby
Rooms Available
-
Deluxe Double Room
1 Queen Bed
323-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 12-inch TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Free WiFi
- Portable fan
- Bedsheets provided
-
Standard Single Room
1 Queen Bed
237-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 12-inch TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Free WiFi
- Portable fan
- Bedsheets provided
-
Superior Double Room
1 King Bed
301-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 12-inch TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Free WiFi
- Portable fan
- Bedsheets provided
-
Deluxe Twin Room
2 Twin Beds
269-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 12-inch TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Private bathroom
- Heating
- Slippers
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Ceiling fan
- Designer toiletries
- Free WiFi
- Portable fan
- Bedsheets provided
Guest Reviews
- Verified traveler (8/5): - All neat and clean. Room was very presentable. Did not like the bathroom door opening into the basin! A sliding door would have been better.
- jenni (2/5): - I had the worst experience ever, the receptionist and the room cleaner were very rude and unprofessional. Small rooms..
- Verified traveler (6/5): Shabby place - Quite shabby place. When I arrived by car late in the night, they would not let me in but said the hotel was fully booked (which was not true). When I got in, the receptionist did not find my booking made by hotels.com and neither did she find a booking of my friend made by booking.com. Finally she made some phone calls and a manager came and said that they needed some time to prepare our rooms (although it was almost 2am). We got both upgraded to superior rooms but the standard was really simple and ugly, with horrible red lights. The shower was between the toilet and the sink and the water was pretty cold. The room was clean though and the staff members were ok. Breakfast was very simple. Wi-fi was unstable but better up in the rooms than in the lobby. I was happy I only stayed there for one night.
- Geoffrey (6/5): Seure hotel - Good location. Breakfast was good. Bar next to it can be noisy.
- Thomas (2/5): Absolutely nothing good to say about this hotel - The room was tiny with enough space only for the bed. The floor was sticky and dirty. Virtually everything in the bathroom was broken and the bathroom floor was quite dangerous to walk on. Although the room rate included breakfast the hotel staff were reluctant to honour it. Next door to the hotel is a bar that blasted extremely loud music throughout the night. Very uncomfortable stay.
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