Tristar Hotel Kampala

Name: Tristar Hotel Kampala
Address: Plot 1215 Kabowa Road, Kampala, ug

Location: Plot 1215 Kabowa Road, Kampala, ug

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation - Tristar Hotel Kampala offers elegantly designed rooms with modern amenities, including flat-screen TVs, comfortable seating areas, and private bathrooms equipped with complimentary slippers and toiletries.

Dining and Entertainment - Indulge in a culinary experience at the hotel's restaurant and bar, serving a variety of delicious dishes and refreshing drinks. Additionally, enjoy leisure activities such as playing darts within the hotel premises.

Convenient Location - Located just 2 km from Kabaka's Palace, with easy access to Rubaga Cathedral and Gaddafi National Mosque, Tristar Hotel Kampala provides a central hub for exploring the vibrant city of Kampala.

Experience luxury, convenience, and entertainment at Tristar Hotel Kampala. Book your stay now for an unforgettable experience!

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 10:00 AM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Darts
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Kid meals
Evening entertainment
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Mobile app for room service
Broadcast Live sport events
Happy hour
Cooking class
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
Secured parking
Fishing nearby
Health or beauty spa nearby
Horse riding nearby
Bicycle-friendly property
Guest education on local ecosystems and culture
Vegetarian menu options available
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Executive Room

1 King Bed
269-sq-foot room with garden views

Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- TV
- Air conditioning
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
Budget Twin Room

The spacious twin room features a private entrance, soundproof walls, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Alarm clock
- Dining area
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Double Room

Providing free toiletries, this double room includes a private bathroom with a shower and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Alarm clock
- Dining area
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Superior Double Room

The spacious double room features a private entrance, soundproof walls, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Telephone
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Family Room With Balcony

Providing free toiletries, this family room includes a private bathroom with a shower and slippers. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Executive lounge access
- Mosquito net
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Body soap
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Edward (2/5): Very poor - It's just by the road There was basically no power socket in the room we stayed. We have to use the socket for the fridge to charge our phones. The internet facilities were very poor. Additionally, we booked a deluxe double room, but the room was so small. The same breakfast was served for the three days we stayed there. The checkout time, as indicated, was 10 am. We asked if we could checkout at 11am, and the lady at the reception, Angela, charged us an additional 100,000 Uganda Shillings if we wanted an hour late checkout. We were also exploited with the pricing between the hotel rate and what booking dot com was charging us, additional USD20 equivalent per day. Guests from outside the country should avoid Tristar Hotel due to the poor facilities and low value for money.
Ian (7/5): Good - Location fine, close to our friends. Noise from Street outside.
popla (8/5): - 予約が上手く伝わっていない
Verified traveler (6/5): - Some of the staff were good and attentive even if they moved a little slowly, but the cook was a moron. He/She doesn't know the difference between a cream sauce and tomato sauce on pasta. The cook just prepares whatever food they want and expects you to eat it. The "deluxe" room also has only one working electrical outlet. This is quite impractical for many modern appliances that need to be recharged, The attendant George was very helpful though. Thanks George! Otherwise, this is just another hotel which employs several lazy women with bad attitudes who are "in charge". It's also quite far from the city. It's best to avoid this place
Verified traveler (6/5): Moderate hotel away from main centres - The hotel was reasonable for the price. We'd stayed in three other hotels in Uganda and would not say it was by any means the worst. It did have free internet which was handy although a bit frustrating with a number of router reboots to restore connections. The food menu was extensive in comparison to others we went to but as we only stayed the one night can't vouch for availability on the day. The bed was good with a full mossie net around the bed not that we needed it. Traffic noise was bad during main hours but calmed down at night. This is Africa and a poor part of Africa so don't expect top class service or performance - be prepared to accept lower standards and just enjoy the experience . If you can lower your standards then don't go.