MainStay Suites Edinburg South

Location: 4001 S US Highway 281, Building B, Edinburg, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Pets allowed
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Happy hour
• Front desk (limited hours)
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Health or beauty spa nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• King Suite with Sofa Bed - Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom
  • Cots

• Standard King Suite - Mobility Accessible/Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Toilet paper
  • Cots

• King Suite with Sofa Bed

  This suite's standout feature is the pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a wardrobe as well as pool views. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• Queen Suite with Two Queen Beds and Sofa Bed

  This suite's special feature is the pool with a view. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a higher level toilet. The unit offers 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Additional toilet
  • Sofa
  • Tile/marble floor
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap

• Queen Suite with Two Queen Beds - Accessible/Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Toilet paper
  • Cots

Guest Reviews

• Lolita (8/5): -
• Kristen (10/5): -
• Cesar (8/5): -
• KRYSTAL (10/5): great stay - great stay n'a
• April (6/5): - Good location clean room Beds were very hard and uncomfortable
• Jorge (9/5): -
• Hilda (5/5): - I asked for a wake up twice and twice did not occur. TV did not work and asked for it to be fixed and nothing.
• De La cruz (7/5): - Las instalaciones Me dieron alergia las sábanas y tuvimos que pedir cambio de sábanas y ya pude dormir bien.
• Cano (10/5): Would definitely book again - Pool Everything was great
• Julio Alejandro (9/5): -
• Bocanegra (8/5): -
• Nallely (10/5): - Buena ubicación, limpio, desayuno muy bien 👍 Sin comentarios
• Carlos (10/5): - Ubicación excelente, desayuno no asisti a restaurant
• Yadiel (10/5): -
• cortez (10/5): -
• dragoo (8/5): I stay again there - I like everything Service is good Breakfast good.i
• Juan (6/5): SOFA CAMA MUY INCOMODO -
• Wayne (8/5): -
• Victoria (1/5): -
• jessie (10/5): -
• christian (10/5): - the pool, all in carpet, super comfy
• gonzalez (9/5): - Comfy beds, clean rooms. And affordable prices. Still under construction, which is looking really nice.And parking lot was kind of tight.
• Marisa (10/5): - Ubicación Desayuno
• Gloria Azucena (8/5): -
• Garcia (8/5): - La atención del personal La habitación olía un poco raro
• Amairani (10/5): -
• MARIA DE JESUS (8/5): Excelente - El desayuno y la ubicación del hotel, cercano a las tiendas todo estuvo bien
• Laura (6/5): -
• Eloy (10/5): - Ubicación calidad. Y precio Que. Tengo. 1 mes. Y NO me han reembolsado el deposito cin. Cargo. A mi tc
• maria (10/5): -
• Juan José (10/5): -
• Kyle (9/5): Great price for a comfortable stay - Pleasant staff, Big room and comfortable! AC worked good enough but was warmer than I personally like.
• Inocencio (10/5): - Claen room and staff was friendly
• Ana (4/5): - Hall way smelled really bad. Issues with plumbing.
• Justin (8/5): - Room smelled a little musty, nice room and space though
• Perales (10/5): -
• Ricardo (10/5): -
• Dezarae (10/5): - Everything was great!
• June (10/5): - We enjoy the Mainstay side and we visit monthly. The damage deposit is high.
• LISA (8/5): - The elevator for the Mainstay side was broken. That was slightly inconvenient.
• Sammy (10/5): - Good place
• June (8/5): - We like the mini kitchen in the mainstay units and we visit about once a month.
• Maria (4/5): - $100 deposit was needed for check in. Carpet needs to be cleaned , smells like mold
• Imelda (10/5): -
• Kasandra (10/5): Nice - The room was nice and fresh There was no problem with the stay
• Reynaldo (9/5): nice - room were nice and clean, beds were very comfortable
• Jerome (4/5): - We checked in and the young man receptionist was very accommodating. We went to our room and everything was worn down and did not appear to be clean at all. It had a terrible musty/moldy smell. The ac units had visible mold. He apologized and gave us another room and the same thing. We were ready to check out and count it as a loss but then he put us on the 3rd floor which was a little better but still not ideal. I went to the store and picked up sanitary wipes and a Lysol air spray to clean the entire place. They claim the smell comes from the pool but the ac units had visible mold on them and the vents and coils were so bad. I took pictures of the ac unit. It is a health issue for anyone. When you walk in the entry door by the pool you have to hold your breath due to the smell. Sadly to say, we will not be staying again, and I now second guess the reviews along with Comfort Inns in general.
• Gonzalez (5/5): -
• Jaime (8/5): - Good Service
• Felix (10/5): -
• Maria (10/5): -
• ortiz (9/5): Great overall - Clean room, great breakfast Shower not working only the tub, a/c not cooling properly
• Amanda (10/5): -
• Bianca (4/5): Disappointing -
• Sandra (10/5): Loved staying here! - Everyone was friendly, property was clean!
• Jerry (1/5): Worst experience at a hotel ever. - Breakfast was fine. Nothing special. It was cold and looked unappetizing The manager was not helpful to the customer or her staff. She was rude. We had a problem with our booking and had to pay 3x and we only needed 1 room. It was a mistake which booking was trying to correct but she would not cooperate and said we had to pay and that was that.
• Jessica (8/5): Great for what I needed - The hotel was located perfectly for my visit. I had a super late check in and was greeted kindly, checked in quickly and was super impressed with the person who checked me in. The bed was more firm than I like, but I still slept like a log. I needed to check out early and left a cash deposit, but they sent someone to check my room quickly to be able to return my cash deposit. Bonus, Dutch Bros coffee is across the street.
• Samaniego (10/5): Exceptional -
• Manuel (10/5): Exceptional -
• Lionel (4/5): Did the job for purpose. - Good area. Large fridge All ice machines out of order. Limited towels
• Bradley (10/5): Exceptional -
• Marcos (1/5): Bad -
• Langford (4/5): Disappointing -
• Cris (8/5): Very good -
• Amanda (10/5): Exceptional -
• Melissa (10/5): Exceptional -
• Noel (8/5): - Area was safe, Breakfast was good, the only issue I had was that they took almost 2 months to give me back my deposit & the only reason I got it back was because I kept calling them asking why I hadn’t received it yet & finally someone at the front register gave me the email for the manager to get it settled & I received it 2 days later. Other than that everything was good oh and the pool had bbq pits so we got to bbq so that was great
• Monica (7/5): Good -
• Yolanda (10/5): - General Mnager was very attentive and offer us a better room to accommodate our first floor needs
• Maria (10/5): Excellent - The rooms have everything you need like if you were at home,dishes,a full size fridge and a stove top . Excellent customer service from the front staff from the ladies that attend you for bfast they went above and beyond . Carpet in the room but that's just me I don't like carpets you can tell if it's actually clean
• Jerry (1/5): We went to watch a Christian concert and the interaction with the staff ruined our experience - The desk staff was not helpful. No manager on site. We had a problem with our booking. They told us to contact booking.com and we did. They would not answer calls or emails from booking when trying to correct the problem. Manager was rude and not willing to help. We needed 1 room and paid for 3. One of which was not confirmed through booking because email was not ours.
• Amanda (5/5): Passable -
• Orlando (10/5): Exceptional -
• Sarah (5/5): Experience and stay was good. The suite we reserved was just perfect for my family. Be sure when staying on the Mainstay - Great staff. Facility was spacious and clean. The request of a deposit prior to reservation but all else was good.
• Bertha (3/5): A bad experience will never stay there again. - The breakfast was good. Get there early and there is no way they can accommodate you. The staff was rude. After the second day. Had to have the key to the room reprogram. The room is dirty. It was a no smoking room. Ashes were all over the windowsill. Couldn't walk barefoot in the room. The carpet was dirty and sticky. There were other people complaining. When we were checking in. Checking in time is 3:00 pm. But checking out is 11:00 am. Rooms and elevators need air fresheners. It smelled like mold.
• Dora (5/5): Passable - Size of room. Warm room. Breakfast not cooked well. Watered down coffee not fixed.
• Patricia (10/5): Exceptional -
• David (7/5): Was so disappointed in still not getting our $100.00 deposit back on our bank account as promised. The ball had been dro - Very clean premise It was all good.
• donaciana (6/5): - The look safe nice area
• Daryl (1/5): The price they charged me was twice as much as other hotels in the area in to get a room with a sofa - I paid extra for a Queen Room with sleeper sofa. At bedtime we discovered that there were no sheets on the sofa bed. The mattress was so thin and smelled so bad no one could have sleep on it anyway. Two elderly ladies age 90 and 87 had to sleep in one bed. The third guest, who is the adult son of one lady, slept in the other. Then charged me $60 extra on my bill saying I had gotten blood on the sheet.
• Iyad (7/5): Good - The pool is open till 11:00 pm, very loudly.
• Johnatan (6/5): Pleasant - Rooms were spacious. The hotel smelled like Marijuana and people were making alot of noise at the pool when it was supposed to be closed at 10 p.m and they were still out there at 12 a.m. I literally had to call the front desk and complain.
• Nick (4/5): Could be better - The check-in process was very easy. The toilet was too close to the sink that sitting down, you had to adjust yourself and too high for an adult. Room service only came in once, and I had to go to the front desk to get a towel. There was no shampoo or conditioner. Tv is positioned weirdly on the wall. Even if you adjust it, it is at a weird angle. Dish washing doesn't even work. Water pressure in the restroom was very low.
• Andrea (7/5): Good -
• Lizabeth (2/5): It sufficed - Proximity to everything . Staff was nice There had been a rain event and probably no fault of the staff the room smelled musty. Hard to sleep in there. Plus it was not very clean in the kitchen area. I’d definitely didn’t live up to its 8+ review rating. But maybe it was the rain , though not sure that was all of it. Hotel definitely needs an upgrade
• Saralydia (4/5): - The hallway smelled very bad and so did the room, it was not a pleasant stay.
• Saralydia (4/5): - We stayed at Mainstay and noticed that Comfort Suites was next to it, as soon as they told us to go passed a door, you can notice the big stench in the hallway. It smelled a lot like dog, urine and the stench was just bad. The rooms were muggy and even though spacious just felt dirty in there. I was very disappointed because I could not cancel my stay because I was still going to be charged.
• Phelix (1/5): The worst experience ever - This property is awful. Dirty, Disgusting, black mold everywhere. The “manager” is a piece of work. Rude, lying, thief that employs a bunch of illegal workers who can’t understand basic things like this needs to be cleaned. Broken down car in parking lot for years, shady Mexican limousine business run out back parking lot and drug dealers set up my closed off non existent swimming pool area. It’s out of service and has been for a while judging from the conditions. The whole place should be condemned and not a front for some slum lord who exposes people to highly toxic black mold and very unsanitary conditions. Everything - old musty, stained curtains and carpet, broken and scratched furniture, BLACK MOLD everywhere and I especially hated the supposed general manager. She needs to be fired and sent back to her country of origin.
• Dora (5/5): Passable - We where moved to a different location this hotel we didn’t stay cause pool area was damage. But the other hotel they moved us to smelled really bad and the lamps had mold I don’t know if it got wet from the storms they had weeks before we stayed. We check out early by one day and didn’t get any money back.
• Casey (4/5): - Property was not clean. Roach in room. We informed the front desk.
• CAROL (10/5): - It was so clean But the pool wasn’t open
• Pedro (4/5): - Positives- good price, staff, location. Negatives- continually having to get room cardkey reset, air conditioning worked, but didn’t cool enough… the deal breaker for us returning to this hotel is that there were “ROACHES” in the room!
• Elaine (7/5): Good -
• Adrian (7/5): Good -
• Becky (6/5): Great location but... - Location. Checked in at the comfort inn lobby. You couldn't believe the day/night difference between buildings. The carpets were filthy on the first floor, and the deep musty smell permeated throughout the hallways and our room. Wouldn't recommend staying here with any type of allergy.
• Jesus Antonio (10/5): - I would stay here again for sure. My family enjoyed it.
• Miguel (2/5): - You charge me for a room that I didn't even get. The lady at the front desk charged me for the room even though I told her I was not going to be staying there.
• Dora (4/5): Disappointing - Because of the storm there was bad order in the room and lamps had mold.
• Amanda (1/5): Bad -
• Juan (2/5): - Waited 3 hours after regular check in time to ge our room.

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