Hilton Garden Inn Statesville

Name: Hilton Garden Inn Statesville
Address: 1017 Gateway Crossing Drive, Statesville, us

Location: 1017 Gateway Crossing Drive , Statesville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Hilton Garden Inn Statesville offers 3-star accommodation with a terrace, restaurant, and bar. Each guest room comes equipped with a fridge for your convenience.

Convenient Amenities
Enjoy free WiFi throughout the hotel and take advantage of the 24-hour front desk and on-site ATM for your convenience.

Great Location
Situated just a short distance from popular attractions like Discovery Place Kids and Davidson College, and with the Hickory Convention Center nearby, Hilton Garden Inn Statesville is the perfect choice for your stay.

Book your stay now at Hilton Garden Inn Statesville for a memorable and comfortable experience!

Important Information

Guests that smoke in a nonsmoking room will incur a USD 250 smoking surcharge. Please contact the property for the location of designated smoking areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Express check-in/check-out
Facilities for disabled guests
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Secured parking

Rooms Available

Premium Queen Room With Two Queen Beds

The quadruple room offers air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Privacy curtain
2 Queen Mobility Accessible W/roll-in Shower

2 Queen Beds
390 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

2 Queen Beds
391.4 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Junior Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

1 King Bed
364 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and free newspaper
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Sofa bed
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

2 Queen Beds
390 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Deluxe Room, 1 King Bed, Non Smoking

1 King Bed
448 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
1 King Bed Junior Suite with Sofabed

1 King Bed and 1 Twin Sofa Bed
520 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Sofa bed
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

1 King Bed
364 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 47-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Need to Know - No cribs (infant beds) available
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Free Local calls
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- No cribs (infant beds)
- Bedsheets provided
- Closed captioned TV
Premium King Room

The double room features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Privacy curtain
Junior King Suite with Sofa Bed

The suite features air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Microwave
- Video
- Heating
- Sofa bed
- Cots
- Smoke alarm
- Privacy curtain
King Room - Hearing Access

The spacious double room provides air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Smoke alarm
- Privacy curtain
Queen Room with Two Queen Beds

This quadruple room is air-conditioned and features a TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Smoke alarm
- Privacy curtain
Deluxe Queen Room with Two Queen Beds

The spacious quadruple room provides air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Privacy curtain
King Room with Roll-In Shower - Mobility Access

The spacious double room provides air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Smoke alarm
- Privacy curtain
King Room

The spacious double room features air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Video
- Heating
- Cots
- Smoke alarm
- Privacy curtain

Guest Reviews

Russell (10/5): - It was very good
Gay (9/5): -
Amelia (8/5): It was ok. - Very clean. Staff was friendly and efficient. Very close to the road, and lots of road noise. Room could use a new coat of paint.
Emily (8/5): - Very nice indoor heated pool, kids loved it. Very helpful staff—both when I went to lobby to ask questions and when I received text message asking if needed anything (extra blankets delivered kindly, promptly. The ‘store’ area with convenience items was exactly that, convenient (but overpriced). Low water pressure in shower, carpet in room seemed dated and would benefit from thorough cleaning.
Thornton man (10/5): -
Keisha (3/5): Not great. - It was somewhat clean. Breakfast was very strange only had 3 maybe 4 things to pick from. Would’ve been better if it was buffet style. Pool was closed looked as if for the whole weekend. Absolutely absurd.
William (6/5): Comfy beds - Comfortable beds That there is no continental breakfast. $12.96 a person is ridiculous price.
Holly (8/5): -
Kay (10/5): Made for an easy, quick overnight stop on our road trip - Convenient to highway
Clabaugh (10/5): -
Jennifer (9/5): -
susanrH9763RM (10/5): A MOST ENJOYABLE STAY, THANKS TO WONDERFUL STAFF - My husband, sister and I stayed here for a family wedding. We're seasoned travelers and know excellent service when we're fortunate enough to receive it. The staff was outstanding in friendliness and efficiency. The receptionists were most accommodating and each morning at breakfast, our waitress couldn't have been any sweeter or any more attentive. The lovely "meeting room" off the lobby provided a great space for guests and family members to congregate throughout the day and evening. I highly recommend this hotel!
Marcel (1/5): Not okay - poor amenities - The place is outdated and most is broken/ malfunctioning: 1) the Peleton bike did not function, after mentioning to the staff no proper acion was taken, 2) the coffee machine was broken therefore no coffee during breakfast, the staff told me the day before it already malfuncitoned (really, only one coffee machine in such a large hotel?), 3) all furnature was worn out, chairs were wobly
Krystal (9/5): - Wonderful staff, great pool.
385cecilyk (4/5): Look elsewhere - We were looking for somewhere to stay overnight on our way home from Florida to PA. This was not the right choice. It took 7 minutes for staff to return to the desk to check me in. Once we got to the room, it left little to be desired. The lights were awful LED lights that brought no warmth to the room. The carpet was coming up where it met the tile and the bathroom tile was dirty. The pillows were magical though, they disappeared the second your head touched them. The hotel also just had an overall dirty feel with poopy paw prints and spilled dog food in the elevator. Although we had limited staff interaction, the staff we did see were less than friendly not even acknowledging us as we walked by.
Pearson (10/5): Great place but as stated...breakfast should be included. - Breakfast was good but should be Continental. See above
K9433XTtammya (10/5): GREAT EXPERIENCE - We had a great experience! JOE at the front desk was amazing!! I have never had such an easy check-in! He was so fast and polite! Literally check in was 2 minutes! We have traveled across the United States and never had such a seamless check-in! No wait WHATSOEVER… key cards were already ready.! He was a joy !
Patrick (8/5): -
Phylicia (10/5): -
Stephen (7/5): - Price was reasonable. Staff was very accommodating, facility was clean. The drapes in our room did not work. Therefore we were unable to block the outdoor lights from the car lot next to the Hotel. It was VERY difficult t0 fall asleep the lights glaring in the room
Tom (8/5): -
daniel (10/5): -
Marchand (10/5): - Jessica was a real gem!
PATTY (1/5): very unsatisfactory - The floor was soaking wet, a huge fan was on when we came into the room. We chose to leave the fan on in order to mitigate the odor. Above
Robert (10/5): -
Diane (10/5): - Liked having the bar & food until 10:00. No free breakfast
Coffelt (10/5): - The restaurant/bar staff was excellent, and the pool was nice and warm The facility was great, but appeared to need some small repairs
Susan (10/5): Excellent stop over for the night - Wonderful large room with everything you need. Clean room and huge bathroom. Easy location to find with nearby restaurants. Pleasantly surprised for the price.
Robert (7/5): - Cafe. Very sleepy and food below average.
Sheri (10/5): Excellent stay, excellent price. - Location Staff No fenced in areas for dogs ( or at least we couldn’t find any in our short, overnight stay).
Timothy (10/5): Wonderful staff and beautiful facilities. - Great location, very nice facilities with full services. Nothing, loved it and will return again.
Courtney (8/5): -
Samuel (10/5): Enjoyable - Great location and comfortable stay!
Raymond (9/5): - Clean, comfortable
Lonnie (8/5): Nice location and clean rooms. Did not understand why some rooms get free breakfast but ours did not. - Clean with friendly staff. No smell in room or sprays that cover smells. No free breakfast for our room but free for others. Made no sense.
cew1977 (2/5): Tired Hotel with BUGS! - I travel very often for business....as well as for fun! My business partner and I had a horrible stay at Hilton Garden Inn - Statesville. We checked in and immediately left for a business dinner. Upon coming back to the hotel, bugs were found in hotel room, the rooms were not clean, ceiling looked like someone had smoked in the room for years. We packed up our stuff and the front desk person said he would leave it on managers desk to decide if we received refund. I called back to check on refund and he said he would not grant my refund because he inspected my room himself and saw nothing. We had photos of our rooms...he said on the phone to me that he had no way to prove that those photos were from his hotel location. Do not stay here...you will be disappointed with this tired property that also needs a pest control contract!
laurinda (10/5): -
Jeremy (8/5): get stay, would stay again -
Alek (10/5): - Yed
Lina (10/5): - Was a great stay
William (10/5): - Only issue I had was the TV needed programmed twice and wouldn't work at all today. TV's are important while away from home and it was frustrating not being able to use at when I wanted to. Food was the best and the staff went out of their way to help.
Steve (4/5): Free Breakfast wasnt worth the price - The customer service was good We were put in a room with a known broken AC. When we asked for a technician to look at it, we were told they would move us because they knew about the problem. We were given vouchers for complimentary breakfasts the next 2 mornings as an apology. Tje new room was alot better, our only complaint was the light never turned off on the thermostat, and we had to hang a washcloth over it. The next morning (Saturday), there was no hot breakfast available. We did get the breakfast on Sunday, but it was terrible. The eggs were over cooked and flavorless, and the potatoes were mushy and brown like they had been pre-cooked and reheated.
Amy (2/5): Worst check in experience ever - Check in was horrible. We arrived late and was sent to the room and the card keys would not work. Second trip down to the desk to have them reset the keys and still did not work. 3rd trip we received new keys that still didn't work. 4th trip the front desk person came up and tried the key herself only to find the key still didn't work. She went back down to change our room but came back up for the 5th time to try yet again...only to find out that there was already someone in that room. Tired and grouchy as hell and still waiting to get into a room. In addition, pet fee was $75 instead of listed $50 on hotels.com. One hour later, still trying to get into a room.
Catherine (8/5): - Clean rooms, nice staff. The only complaint is the beds are a bit too firm. Other than that, everything was great.
Jeremy (10/5): -
Delora (8/5): - not unique
Experience664682 (10/5): Excellent Chef and staff - I stayed at the hotel for 5 months for business travel. Hilton has always been my choice. I was impressed with the cleaning staff, the hotel chef and all of the restaurant staff Victoria was Fabulous. I am sad that I have forgotten some of the restaurant staff names. But they were all excellent. The food is the best compared to any hotel or private restaurant. The rooms I would upgrade the towels, floors and tvs. But, the staff made my trip fabulous.
Renee (10/5): - The food is always amazing
Thomas (8/5): - Convenient. Right off the highway. Property is clean. Standard room is big and was clean.
Robert (10/5): - Clean, friendly, good customer service. Location close to freeway!
Cherie (9/5): -
Jennifer (10/5): Great place to stay, and pet friendly - We stayed here for one night on our drive north from Florida, chose it for the pet friendly amenity. This is a wonderful place to stay. Friendly staff, clean room. Nice bar and grill in the lobby with the nicest staff, basic food but good, and it was nice not to have to leave the hotel for dinner after a long drive.
Jeffery (10/5): - I've stayed there quite a few times and I keep coming back. I love the service and I love the rooms
Michelle (6/5): - Exorbitant fees for a dog! I was advised the fee is customary. I thought the price of the ribeye was a great deal. The ribeye was mostly gristle and fat. Will not stay there nor would I recommend your hotel.
Kathy (10/5): - Having a restaurant & bar on site is a plus! Everything was great!
Maps600071 (2/5): They think they are doing you a favor to take your money. - I reserved a single king room, got stuck in a room with two twins! The room 301 was next to the door for the pool which apparently can only slam shut and it rattles the room. Next morning I make a breakfast plate to take back to my room while I work, and a lady chasses me down the hall screaming I can't take food to my room. You can order a pizza to the room, that's fine. But don't try it with breakfast the nasty woman will get you.
Tim (9/5): Very good - Convenience Clesnliness Cyber key wouldn’t work at pool. Had to get attendant for admittance
Robert (7/5): had a challenge checking in as well! - convenient, bed had baby roach bugs in a.m.! water pressure was weak, shower floor was spongy. felt like was going to fall in!! easy access!
Mccoy (7/5): Good - Accommodating staff, comfortable beds, quiet.
Jeffrey (10/5): - Clean hotel with friendly staff!
Anita (10/5): - It is really lovely-enjoy staying at Hilton properties!
Kelli (10/5): - Clean hotel. We just stayed 1 night.
Carlos (10/5): - The staff was extremely cordial
Roving22084885487 (10/5): Thank you Victoria and Dee! - Rooms were clean and had all amenities needed like the microwave coffee maker plus the mini fridge. The restaurant/bar staff was especially welcoming - Dee in the bar is so friendly and amazing and Victoria in the kitchen made us the best hummus plate! Great team!
Jay (10/5): My family really enjoyed our stay at the Hilton Garden Inn in Statesville. - The front desk staff was excellent. The staff when I checked in on Saturday afternoon and the staff member on Sunday morning, when I checked out was awesome. They both were very friendly, knowledgeable and very helpful. I will definitely be staying at this location again in the near future. I didn't have an issue with anything.
JEFFERY (10/5): - It was well maintained beautiful setting
Regina (9/5): Superb -
Dave (10/5): Safe - It was clean & safe. All we required
Avery (1/5): Bad -
Nolan (10/5): Exceptional - nice place, great staff. restaurant and bar was very good
Kathy (10/5): - Modern, clean, well maintained property. Would definitely stay here again.
Ashlee (6/5): Eh, probably will not stay here again - Room was okay. Sink in bathroom sucks water easily sits on the counter. Room had a smell. Pool was nice and warm. Lady works at the bar/breakfast area (not sure of her name) skinny brown skinned lady with twist was rude as ever. People like her just need to find a job thats not customer service centered. Two cooks for breakfast 5/4/25 were amazing i wish i knew their names but they made up for their coworkers rudeness.
Phil (8/5): Great Place to stay - Overall, it was very good. Employees were helpful and friendly. Rooms were comfortable. Will stay again.
Denis (10/5): - The desk clerk, Sher, went out of her way to provide assistance with the business computer and printer.
Cynthia J (10/5): - We love stopping here because we can have dinner/breakfast in the hotel.
Katelyn (10/5): Exceptional -
Jim (10/5): Exceptional -
Verified traveler (10/5): Nice, Dog-Friendly Hotel - Staff are very nice and helpful. Check-in was easy. Room was clean, but had some obvious touch-ups to the bathroom. Overall, very good.
792briani (2/5): Hopefully not again - Paid for faster internet speeds - dial up is faster. Door out of alignment and latch bolt wont engange. Wlaked in with 4 employees at front desk and wasnt greeted or acknowledged. Found trash on the floor in the room. Light bulb not working in one of the lamps. Window shade does not shut unless you move the couch. Bathroom was responsible clean. Wouldnt stay again if i had a choice.
Tianna (10/5): Go direct it’s cheaper - The lady at the front desk was amazing. My sister booked directly with this hotel and saved $50. I tried to ask hotels.com to comp me at least $40 and they would not. I’ll definitely be booking directly from now on!
rockyj2014 (10/5): Excellent Hotel - Fantastic experience! Warmly greeted upon arrival. Room was very nice and clean. Breakfast was great. We had Nicole as our server and she was amazing! Very helpful, and sweet! We were not wanting full buffet or eggs and she helped us pick the best and least expensive option for what we wanted. Will definitely stay at this Place again!
Linda (10/5): - The food was excellent. Staff was friendly and courteous. I enjoyed my stay, and the bed was so comfortable.
Shari (10/5): - Clean and quiet. Great spot to stop
Bruce (9/5): Superb -
Pam (10/5): Will definitely stay there again when come back through area. - Very friendly staff. Front desk associate at c/i very nice. Lady at breakfast very friendly & efficient. Lobby bar lady very helpful & outgoing. Nothing to listen! Very nice stay, but only one night.
Dean (10/5): Exceptional -
Ronna (4/5): Ok for a stop while driving to Florida - Clean outside Rooms need upgrades dirty
David (9/5): Superb -
A3174HLdavidm (2/5): Needs overhaul by a staff that has pride. - Shabby, no coffee in lobby at 10:30 am., loose/crooked bathroom fixtures, faucet barely extends over sink, peeling wallpaper, chipped paint everywhere, deadbolt broken, clueless desk clerk staring at phone listening to earpods, smoke detector hanging from wires, carpet stains in room, squeaky floors, crooked thermostat, insanely bright blinding parking lot light shining directly into 3rd floor corridor. Hideous room lamps and flea market furnishings. They spent some money on the lobby, but noting on interior design. You get the picture. This place gets no detailed attention which translates to apathetic management. Wherever you look closely, all you see is disappointment. Whoever makes repairs either has no budget, no sense of pride, or both. Should have stayed at a bargain hotel for a better experience. Shame on you Hilton. I’m a long-standing silver member and this hotel falls far short of your brand.
Tim (4/5): - Rooms were institutional and falling apart, the ceiling was literally flaking onto the bed…
Neidigh (10/5): Exceptional -
Joshua (9/5): Superb - Cleanliness Mattress were a little to firm. Breakfast was just wierd, buffet ?? Or not.
Sherry (10/5): - Easy access off the highway, various restaurant options nearby, dog friendly, nice place!
Marjorie (10/5): - It is a great property. I will stay again.
Rose (8/5): Overall most staff was awesome, size of room was great. Bed and pillows very comfy. - Bathroom walls were dirty, needed repairs and paint. Bathroom floor needs grout. Didn’t appear clean.
jonathan (10/5): - Great hotel will stay there again.
Clara (10/5): A clean room, with a great breakfast choice, accessible from the Interstate and restaurants! - We both had French toast, juice and coffee and it was cooked well and prepared in an orderly time. That was the best French toast we had ever eaten. Nothing comes to mind. It was centrally located for what we had to do and the value was very reasonable. We will stay there again. Even though there was a lot of traffic around the hotel it didn't filter into the rooms. The only thing I found that I didn't like was the bathtub, even though I only took a shower. The bottom of the tub wasn't flat enough. Where the bottom met the sides it was very rounded, which gave you a very limited area to stand. The only solution to that would be adding rubber mats to give you a more stable and safer place to stand. Other than that, everything was perfect. The bulb in our desk lamp needed replacing and I relayed that info to the clerk as we checked out.
Toni (8/5): Very nice place but my reaction on the sheets and soaps was bad - Convenient to interstate, clean, nice Their soaps and shampoos Had a bad reaction
Shari (10/5): - Stayed for a wedding, great service, everyone was so polite and welcoming
Erik (10/5): - I liked that it had dining options. I did not like the pool, It was freezing cold.