Sutera Inn Prima Hotel
Location: Hotel Sutera Inn Prima Jalan Dusun Muda Off Jalan Bayam, Kota Bharu, my
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location
Nestled just 2 km from Handicraft Village and Craft Museum, Sutera Inn Prima Hotel offers easy access to popular attractions in Kota Bharu. Guests can also enjoy a round of golf at Kelantan Golf & Country Club located just 1.2 km away.
Comfortable Accommodation
The hotel boasts well-equipped rooms with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Guests can also unwind on the terrace while enjoying a city view or relax in the cozy bed with quality linen.
Exceptional Services
With a restaurant, room service, and a concierge service, guests can indulge in a hassle-free stay at Sutera Inn Prima Hotel. Additionally, the 24-hour front desk and business centre cater to all guest needs promptly.
Book your stay at Sutera Inn Prima Hotel for a delightful and convenient experience in Kota Bharu.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Car hire
- Private check-in/check-out
- Concierge service
- Wheelchair accessible
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Reception hall
- Bulk dispenser for toiletries
Rooms Available
-
Deluxe Double or Twin Room
The spacious twin/double room offers air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Deluxe Triple Room
This air-conditioned triple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Executive Triple Room
This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Deluxe King Room
The spacious double room provides air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Key card access
-
Executive Suite
This air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. Boasting a terrace with city views, this suite also features a mini-bar and a flat-screen TV with satellite channels. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Terrace
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Shampoo
- Body soap
- Accessible by lift
- Key card access
Guest Reviews
- Azry (8/5): location are strategic and worth the money. - -Easy to park -spacious room -friendly staffs -walking distance to stadium (somehow walking is not local culture there) some facilities quite rundown/old. But overall still good to use.
- Shuhaliza (8/5): -
- Mohd Masri (6/5): -
- nazeri bin (10/5): - Bersih & nyaman
- nazeri bin (10/5): - Best....
- Azrul (9/5): -
- Norezatul Fazlina (7/5): - Location None
- Amirah (8/5): Sgt baik dan selesa sekali. - Lokasi sgt strategik berdektn dgn tmpat kerja dan kakitangan sgt membantu sekali apabila memerlukn bantuan. Siaran tv kurang memuaskan,lain2 bg sy sgt ok dan selesa.
- Syed Abdullah Fahmi (6/5): - good good
- Rosli (7/5): - Amik bilik facing blkg jgn yg facing town/wisma bising motor kereta d jln raya ganggu tdo
- MOHAMED (3/5): - No supply problem 😕
- Hazim (9/5): Worth the money and comfort - Fast service Don't have breakfast
- Mizuki (7/5): - Worth for money and comfort.
- siti aminah (8/5): -
- Mohd Tahmil (8/5): -
- Khairul Rizal (9/5): - Location Nil
- Mohd Syujairi (5/5): -
- Rosemaria Mohd Nordin (9/5): -
- MUHAMMAD AFIQQ (10/5): -
- ABU BAKAR (3/5): . - . .
- NUR SYUHADA (10/5): -
- Nik Norishah (1/5): - Location strategic
- shafiza (8/5): -
- Mohd Shahreen (6/5): -
- Siti (10/5): -
- Annamalay (9/5): - Good location, worth the money and friendly staff.
- Rosiah (7/5): -
- Ahmad Syukri (10/5): nice place to stay - parking available and provide softcopy invoice aircond not so cool
- ABDULLAH (9/5): -
- Mustapha (8/5): - value for money & nice front desk staf toilet not proper clean as 3⭐️ hotel
- Nuratiqah (6/5): -
- Rafidah (9/5): -
- Razmi (10/5): - Nice stay
- ABDUL KARIM (10/5): -
- NOOR AINI (8/5): - Nice room,affordable price.
- me (8/5): -
- dinie (6/5): -
- Nor Hafiza (4/5): -
- KPM-Guru (8/5): -
- Saniah (9/5): -
- nazeri bin (8/5): -
- Zarina (10/5): - Firendly n comfortable
- mohamed nasir (7/5): -
- Mohd Faizal (7/5): -
- azrul (7/5): Nice place - No breakfast but location is very good.
- Khairul Rizal (10/5): - Strategic location.
- Nasir (8/5): -
- Ilmi Qayyim (10/5): -
- Pn (8/5): Good service - Near town Near parking
- Mohd (7/5): Good -
- Fuaad (7/5): Good -
- Norshamzana (10/5): Exceptional -
- Norruda (7/5): Good -
- Mohamed (7/5): Good -
- Noor (7/5): Good - Near to HRPZII, just walking. Not enough lighting
- Ishak (8/5): Affordable price. - 1. Overall facilities ok especially aircond and drink. 1.Toilet door should be replaced with new design and comtemporary. 2. Should labelling which one are hot or cold water (right or left ). 3. Parking at front on the hotel lobby. It is functional or not, because not in proper condition.
- Siti (10/5): Exceptional -
- Pairus (5/5): Passable -
- Suhaimi (6/5): Pleasant -
- Nor (8/5): Very good -
- Nurul (9/5): Superb -
- / (4/5): I won't stay in the hotel again. Its an "old hotel" - location near the food stall the room/hotel is next to a busy street, very loud noise of cars and motorbike. Also the staff gave us a "haunted room"
- Nurul (9/5): Superb -
- Anis (8/5): Very good -
- Wan (6/5): Pleasant -
- Norfadzila (8/5): Very good -
- Aqil (10/5): Exceptional -
- Mohd (9/5): Superb -
- Zabato (8/5): Very good - Staff very friendly. Ample parking lot. Good location. Sound insulation could be better.
- Salina (6/5): The housekeeping can be improved. - Location is good. Easy to get food for breakfast, lunch & dinner. - Since we stayed for 3 nights (4 days), the bedspreads were not changed. Housekeeping was not well mainted. - Inner/Day curtains were filthy. Carpets were not well-vacuumed. - The kettle was not cleaned. - The cabinet shelf was broken. Old furniture.
- Nurul (8/5): Very good -
- Amran (6/5): Pleasant -
- Nazeri (10/5): Exceptional -
- Raja (6/5): Pleasant - the staff really helpful and understanding. It is OKU froendly bcoz got lift and helpful staff. clean but not so much clean. got dust in the room
- Haiza (8/5): No frills hotel which is convenient esp for solo/ business traveler without own transport - Excellent location esp if you are there for some matters related to HRPZ2. It's just a short 5 mins walk to the hospital. While there is no f&b provided by the hotel, eating out is not problem. Be it for breakfast, lunch ,dinner & late nite supper....all the restaurants are within 50m from the hotel. The cafe @ HRPZ2 is also open for 24 hours all year. They offer a wide choice of dishes, ranging from breakfast spread, mixed rice for lunch , cakes & desserts , waffle station and many more.They even have a freshly cooked meals ( made to order )from 3 pm onwards. There's a free flow of hot & cold water from the water dispenser I have no complaints. It is worth every penny
- Khuzaimah (8/5): Very good -
- Habsah (7/5): Good - Very good location and easy to find breakfast lunch and dinner
- Ahmad (10/5): Exceptional - Yes
- Noor (9/5): Superb -
- Jailani (8/5): Very good -
- Mohd (8/5): Very good -
- Saahary (8/5): Very good -
- Mohan (3/5): Won’t go back there again - Nothing Dirty rooms, bedbugs, faulty airconds, dirty bathrooms and water
- Harith (8/5): Very good -
- Azmi (8/5): Very good -
- Mohamad (10/5): Exceptional -
- Sahuri (2/5): Very poor -
- Mohammad (10/5): Exceptional -
- Sharifah (6/5): Place was clean. But could fo with more toiletry and better towels - No breakfast The toilettery, towels
- Masdiah (9/5): Pleasant & Comfy Staycation - Location is in the middle of town , nearby to restaurants, food court & Seven Eleven . Service provided is excellent ! none
- Intan (7/5): Good - Overall good, worth the price. Strategic location, walking distance to many restaurants nearby.
- Surina (5/5): I am very disappointed and hope you look into this matter - Because its in the middle of the city The cleanliness and everything seem old The mattress and the linen is very low quality
- Nazri (8/5): Very good -
- Suratman (5/5): Passable -
- Ghazali (10/5): Exceptional -
- Ahlinah (8/5): Very good - Location is strategic. In the heart of the city centre. Most of the facilities are quite old. Need to refurbish.
- Mazlina (7/5): Good -
- Mohd (8/5): Very good -
- Zulhairie (7/5): Can be better - -Strategic location -Good staff -Please check your kettel inside room,it too dirty.Luckily thier have a coway at lower ground
- Ajis (8/5): Very good - Good
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