The Ritz-Carlton, Astana
Location: Dostyk Street 16 , Astana, kz
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Center and Swimming Pool: Indulge in relaxation at the spa center with rejuvenating beauty treatments and saunas, followed by a refreshing dip in the swimming pool.
Elegant Rooms with Panoramic Views: Unwind in stylish rooms equipped with modern amenities, offering breathtaking views of the city skyline, ensuring a comfortable and memorable stay.
Convenient Location for Business and Leisure: Located in the heart of Nur-Sultan's business center, with easy access to popular landmarks like Bayterek Monument and Nurzhol Boulevard, making it ideal for both business and leisure travelers.
Book your stay at Ritz Carlton Astana now for a luxurious and unforgettable experience!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Car hire
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Board games/puzzles
- Concierge service
- Grocery deliveries
- Wheelchair accessible
- Kid meals
- Heated pool
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Pet bowls
- Spa/wellness center services
- Steam room
- Beauty Services
- Pet basket
- Manicure
- Pedicure
- Personal trainer
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- CCTV outside property
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Cooking class
- Stand-up comedy
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Beach yoga on site
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Art gallery on site
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Swimming nearby
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Electric bicycle charging station
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
The Ritz-Carlton Suite with Club Lounge access,1 King, City view
This spacious air-conditioned suite has a separate dining room, a seating area with large panoramic windows overlooking Bayterek Tower, a flat-screen TV, a mini-bar and bottled water. The elegant bedroom features a large king-size bed and two bathrooms come with hairdryers, free toiletries and slippers. Guests can enjoy The Club Lounge services. A guestroom can be additionally connected to this suite.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Club Room with Club Lounge access, 2 Queen
This double room has a flat-screen TV, tile/marble floor and mini-bar. Accommodations in this room offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room, 2 Queen Beds, City View
2 Queen Beds
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 1-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Deluxe Queen Room with Two Queen Beds
This elegant room comes with two queen-size beds, a work area and large panoramic windows offering scenic city views. There is also a coffee machine, a mini-bar and a flat-screen TV. The private bathroom comes with a bathtub, a hairdryer and offers exclusive Asprey amenities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Upper floors accessible by elevator
- Toilet paper
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room, 1 King Bed, City View
1 King Bed
430-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 1-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Executive Suite, 1 Bedroom
1 King Bed
1238-sq-foot room with city views
Club Level - Club Lounge access
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 1-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Club level room
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Grand Room, 1 King Bed, City View
1 King Bed
431-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - 1-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bottle of water
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)
1 Double Bed
2906-sq-foot room with city views
Club Level - Club Lounge access
Layout - Dining area and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 1-inch TV with cable channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Visual fire alarm
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Designer toiletries
- Separate sitting area
- Turndown service
- Access via exterior corridors
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Club level room
- Bedsheets provided
- Smart TV
- Electrical adapters/chargers
- Laptop-friendly workspace
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
-
Carlton Suite with Club Lounge access, 1 King, City view
This spacious air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this suite offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Executive Suite with Club Lounge access, 1 King, City view
This air-conditioned suite has a seating area, flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this suite offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Grand Deluxe Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Sofa bed
- Pool towels
- Bottle of water
- Chocolate or cookies
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Room, 1 King
This elegant room comes with a king-size bed, an equipped work area and large panoramic windows offering scenic city views. There is also a coffee machine, a mini-bar, a flat-screen TV and bottled water. The private bathroom comes with a bathtub, a hairdryer and offers exclusive Asprey amenities.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Club Room with Club Lounge access, 1 King
Located on the top floor, this air-conditioned room has a flat-screen TV, mini-bar and bottled water. The private bathroom comes with a hairdryer, toiletries and slippers. Accommodations in this room offers Club Lounge access which includes: - a 5-course meal plan - a selection of wines - a Meeting Room access - a private concierge service.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Executive lounge access
- Tumble dryer
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Junior Suite, 1 King, City view
This air-conditioned Junior Suite has a seating area, a flat-screen TV, a mini-bar and bottled water. The bathrooms feature a separate bathtub, a rainforest shower and double vanities with a hairdryer and a scale. All rooms come with a sitting area and a separate bedroom overlooking Bayterek Tower. All Junior Suites connect to Deluxe Twin rooms.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Books, DVDs, or music for children
- Pool towels
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Абылайхан (10/5): -
- Daniel (9/5): -
- Daniel (9/5): -
- Anna (10/5): -
- Michal (10/5): - Obsluga, jedzenie, łazienka
- Gega (10/5): -
- NURKEN (8/5): - Отель шикарный. Платный wi-fi. При выезде с меня взяли оплату за него, очень неприятно было.
- Vadim (10/5): -
- Baurzhan (10/5): -
- Ivan (9/5): - Отличное месторасположения. Супер вежливый персонал. Обалденные завтраки. Хороший СПА. Нет бидэ или гигиенического душа, нет пакетиков для интимной гигиены, нет ершиков. Не поменяли мочалку и не положили соль. Небыло ополаскивателя для ротовой полости. Температура хоть и стояла на 15 градусов ниже 20 не опускалась (((((
- Darwish Mohammed (10/5): -
- LUIZA (10/5): -
- Victor (9/5): LE pied à terre pour visiter Astana! - Être aux petits soins, la réponse à toutes demandes est immédiate! Le personnel est sympathique, souriant et respecte l’espace vital des clients. Nous avons passé un excellent séjour!
- Sayat (9/5): Amazing - Location, rooms, gym
- Klaus (9/5): -
- Anastassiya (10/5): Все замечательно - Атмосфера Такие пункты отсутствуют
- João Tiago (10/5): -
- Kuanysh (10/5): -
- Sergey (10/5): -
- Askar (8/5): -
- Vitaliy (10/5): Шикарный отель, отличный СПА, прекрасные завтраки, лучшее место отдыха в Астане! - Шикарный отель, отличный СПА в котором когда мы были немного отдыхающих, это плюс, очень отзывчивый персонал (потеряли цепочку с кулоном, через несколько дней смогли найти), шикарные завтраки, отличные рестораны, возможно лучший отель Астаны), спасибо вам! Да собственно придраться не к чему, Возможно можно было добавить гигиенический душ, но не критично
- Zhanna (10/5): -
- Nadine Lauren (10/5): Incredible stay! - We had an incredible overnight stay and felt exceptionally well looked after from start to finish. From the warm welcome and seamless check-in to a very generous room upgrade, everything exceeded our expectations. The room itself was absolutely beautiful and made our stay even more special. The team truly went above and beyond for my birthday. From a thoughtful piece of cake delivered with our room service breakfast to a lovely gift received after the spa, every detail felt personal and genuinely appreciated. The amenities are outstanding, and we also thoroughly enjoyed the evening brunch at Mokki, which was fantastic. We would highly recommend this hotel. It has been one of our best stays in Astana. Thank you for such a memorable experience!
- Darina (10/5): -
- Darina (10/5): -
- Aidana (10/5): -
- Anna (10/5): - Отличный, красивый и удобный отель с прекрасным видом. Ничего
- Ринат (10/5): -
- Nadezhda (10/5): Прекрасный отель, подняли нам категорию номера до люкса. Мы были в полном восторге! - Сервис очень высокий! Персонал невероятно дружелюбный , никакого пафоса.
- Данияр (10/5): -
- Светлана (10/5): Лучший отель в Астане - Лучший отель в Астане!!! Удобство, комфорт, обслуживание!!! Решение любого вопроса происходит максимально быстро. Так как мы были в отеле впервые нам предоставили возможность клубного сервиса. Очень понравился бассейн, сауна, комната отдыха. Поздравили с днем рождения с тортиком и другими комплиментами. Приедем обязательно еще раз! Нет минусов в этом отеле!
- Alexey (9/5): -
- Алима (10/5): -
- Галымжан (10/5): -
- Tatjana (10/5): -
- Андрей (10/5): -
- Yury (10/5): -
- Aidana (10/5): - Все
- Maxim (9/5): Рекомендую - Все было отлично, неожиданно высокий сервис. Прекрасный ремонт. Отличное месторасположение
- Nurbek (10/5): - Все было замечательно!
- Sabrina (10/5): -
- Kuanysh (10/5): -
- Vadim (9/5): -
- Маулен (10/5): -
- Maksim (10/5): -
- Anastasiia (10/5): -
- Alexandr (10/5): -
- Екатерина (10/5): -
- Dauren (10/5): -
- Nadia (10/5): - Lo staff il cibo la camera la posizione ,il miglior servizio mai ricevuto in un albergo di pari livello al mondo
- Aidana (10/5): -
- Aleksandra (10/5): - Это самый дружелюбный и доброжелательный персонал,которого я встречала.Благодарим вас за такой теплый прием,вы замечательная команда!Успехов вам!Невероятный завтрак!Отличный сервис!Супер удобная кровать!Классный спа!Рекомендую!Во всех трёх ресторанах очень вкусно!Супер!
- Assel (10/5): -
- Anar (10/5): Спасибо Арайлым на ресепшене и Амелии/Лилии из команды клубного лаунджа за прекрасные впечатления от отдыха ❤️ - Радошие персонала, чистота и отличный спа
- Dmitry (10/5): -
- Vera (10/5): - Расположение, очень удобно до всех нужных локаций. Высокий сервис и заботливый персонал. Наличие хороших ресторанов в отеле. Не продумана система поддержания чистоты в туалете, а именно нет гигиенического душа, автоматического очистителя, ершика и прочее.
- Денис (10/5): -
- YEVGENIY (10/5): -
- Maksim (10/5): -
- Iurii (10/5): - Great Nothing
- Sabrina (10/5): A good birthday getaway - Food, pool None
- Konstantin (10/5): -
- Konstantin (10/5): - Service Clean rooms
- Maciej_Przeclaw (10/5): Hotel da satysfakcje każdemu - Najlepszy Rutz Carlton, w jakim byłem od kątem obsługi personelu. Recepcja na najwyższymm poziomie - pomocny personel, pomogli dosłownie we wszystkim od przechowania w zamrażarce peoduktów, poprzez pomoc w pakowaniu irządzeń, które należało przekazać parntnerom biznesowym, przekazywanie wiadomości i paczek dla gości zewnątrz hotelu. Brawo i dzięuję. pokoje przestronne, łóżko wygodne, pomimo tem. na zewnątrz poniżej 30 st. mrozu w pokojach bardzo sprawnie działające ogrzewanie. Śniadanie "palce lizać", obsługa w restauracji na najwyższym poziomie. Na pewno tam wrócę. Dzięuję za pobyt. Do zobaczenia. Wszystko OKEY ! *****
- Aidana (10/5): -
- Sergey (10/5): -
- Jarassova (8/5): -
- Yakup (10/5): -
- Almasbek (9/5): -
- Жанболат (10/5): - Номир The Rhe Ritz carlton Astana Номер ночь Ritz carlton Astana
- Botagoz (10/5): -
- Alper (9/5): -
- Sabrina (10/5): -
- Ruslan (10/5): - 👍👍👍
- Vladimir (9/5): - Чисто, содидно, просторно. К сожалению нет мест для курения. Только одна комната на парковке на весь отель.
- kido consult (10/5): - Totul. Ori de câte ori voi merge în acest an la Astana doar la Ritz voi sta
- Vladimir (10/5): -
- Andreas (10/5): -
- Ердос (10/5): -
- Илья (10/5): -
- Elena (10/5): -
- Sergei (4/5): Решить проблему с отоплением и вентиляцией - Очень душно в комнате. Не хватало воздуха, невозможно было спать.
- Александр (10/5): - Отличный отель! Отличное местоположение!
- Francesca (10/5): Amazing view, pleasant staff and charming atmosphere - Location, breakfasts, personnel, view -
- DARKHAN (10/5): Очень хороший отель, хорошее расположение, хотелось бы чтобы цена была не такая высокая. - Хороший номер, хороший спа.
- Leyla (9/5): -
- Furkat (9/5): -
- Данеля (10/5): -
- Tatiana (9/5): -
- Olzhas (10/5): -
- Marat (10/5): -
- Rufat (10/5): -
- VITALIY (10/5): -
- mohamed (10/5): we had great time and enjoyed a luxurious and very confortable hotel.it cannot be better - high class hotel with an amazing service ,excellent location, great facilities everything ,cannot be better,one of the best hotels in the world
- Almira (10/5): -
- Hritikesh (10/5): -
- Gulzat (8/5): -
- Alua (10/5): -
- Nazerke (10/5): -
- Borissenko (10/5): -
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