Comfort Suites - University

Name: Comfort Suites - University
Address: 4927 Marsha Sharp Freeway, Lubbock, us

Location: 4927 Marsha Sharp Freeway, Lubbock, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Convenient Location in Lubbock, Texas

Modern Amenities for a Comfortable Stay

Business-Friendly Services for Your Needs

Experience the perfect blend of convenience and comfort at Comfort Suites - University in Lubbock, Texas. Unwind in our air-conditioned rooms with free WiFi and enjoy access to our fitness center, indoor pool, and hot tub. Whether you're here for business or leisure, our hotel offers city views, a business center, and a 24-hour front desk to cater to all your needs. With easy access to Jones AT&T Stadium and the airport, make your stay memorable with us. Book your stay now at Comfort Suites - University for a delightful experience.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Policies

Check-in: 04:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
Wheelchair accessible
Shallow end
Visual aids: Braille
Fire extinguishers
Smoke alarms
Key card access
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Secured parking
Swimming nearby
Bulk dispenser for toiletries

Rooms Available

Queen Suite with Two Queen Beds

This spacious suite is consisted of of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a sofa as well as city views. The unit offers 3 beds.

Max Occupancy: 6 (6 Adults)
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite with Two Queen Beds - Accessible/Non-Smoking

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV, a tea and coffee maker, a wardrobe and heating. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Suite - Accessible/Non-Smoking

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite is fitted with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
King Suite with Roll-in-Shower - Accessible/Non-Smoking

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite is equipped with a flat-screen TV, a tea and coffee maker, a wardrobe, as well as heating. The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
One Room Suite with Two King Beds and City View - Non Smoking/Interior Corridor

Max Occupancy: 6 (6 Adults)
King Suite - Non-Smoking

The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This wheelchair accessible suite has a coffee machine, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Fax
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite with Two King Beds - Accessible/Non-Smoking

The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features air conditioning, a tea and coffee maker, a wardrobe, heating, as well as a flat-screen TV. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, double sofa bed, and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Height-adjustable showerhead
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Sofa bed
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Hand-held showerhead
- Portable shower seat
- Height-adjustable showerhead
- Shower grab bar
Suite, Multiple Beds, Accessible, Non Smoking

2 King Beds
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height view port in door
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Alarm clock
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Portable bathtub seat
- Portable shower seat
- Lowered peephole/view port in door
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways

Guest Reviews

Kathryn (9/5): - Location, pool, and room layout. Breakfast was very good Linens are older with discoloration.
parulpatel60714 (2/5): Terrible - Very dirty bath room , very dirty shower , had to spread bath towel on the shower floor before taking the shower , on the sink there was a dirty soap dish with unopen soap on it , dirty dresser drawer, had fed bug in the drawer, dirty air condition unit had dry spilled coffee on multiple areas on the air-condition unit
Pinali (10/5): Always stay here - Everything Price😂
Q7540MEkatherinel (2/5): Disgusting and unsanitary - Literally paid 1,000 for three nights which was fine due to the weekend. Checked in to the room and there were black hairs in the white sheets (I’m not dark headed) .asked for a new room. Told there was none … Asked for new sheets. I was Told housekeeping was gone. Tried to brush sheets off as there were no other rooms in Lubbock. Then I was bitten multiples times. Again looked at sheets and there were little black bugs In bed. Again I asked for a new room. Told no. I asked for them to cancel my reservation and give me my money back .. I was told no . I left the room and slept in my car. Disputed with credit car and the credited me 82.00 of a 1000 reservation on a room they rebooked. I will be reporting to health department if they don’t make it right. I have pictures to provide proof of sheets and bug bites
Chris (9/5): Excellent hotel, excellent staff, would recommend highly. - The front desk staff were amazing. Very courteous and attentive. Breakfast ended at 9, which was a little early for us during our stay. The price we had to pay for the room was crazy marked up due to concert at Jones Stadium. Paid almost 3 times what a normal night would have been.
Suzanne (10/5): -
Maria (10/5): - Very clean room & hotel. Staff was very polite & friendly.
Thelma (10/5): - Didn't have ant N/a
Heidi (7/5): Cleanliness is not a priority - Centrally located and overall quiet stay The room wasn't clean when we checked in. There was an open water bottle from the previous guest on the nightstand, trash on the floor, and hair all over the sink and toilet in the bathroom. They offered us a new room and when we went to check it out there was food on the couch and floor. Suffice to say, it seems housekeeping rushes through turnovers and wondering if the sheets are even clean isn't the best feeling.
taagcj (8/5): Overall - Hotel was clean. Staff was attentive- breakfast was as expected.I did not use many of the amenities as we were there only one night.
Chris (10/5): -
Rick (10/5): Needed to stay a few more nights due to my father being in the hospital after a heart attack. $1,000 for two more nights - Very Comfortable and Clean Due to George Strait performing tonight and tomorrow room went from $103 to $500.
Vianca (8/5): Visiting for an appt at cancer center - Pool N/a
Syndee (10/5): -
Victoria (4/5): -
Rodrigo (10/5): mi familia descanso muy bien - excelente hotel
Randy (1/5): -
Katie (1/5): - Pills on the floor and couch!! Candy spilled on the floor. Crumbs all in the fold out bed And someone else's hair all over the bathroom. So disgusting
Rigoberto (9/5): -
Kimberly (8/5): Good price for the room loved the 12 pm check out. - The location. We loved that the pool opened early and closed late. The housekeepers were so nice and friendly the man greeted us every time he seen us!! The lady was helpful with whatever we needed. We stayed in the 3rd floor. The carpet was stained and messed up in the hall. The shower had a little bit of hair in it before we used it.
Gloria (10/5): -
kimbov6996 (10/5): Great hotel - Stay is always great. Had a medical procedure done was allowed a late checkout without hesitation. Favorite place to stay when available.
Walton (8/5): Great family fun. - The staff was awesome. The main entrance is so pretty and clean. The room was big but not very clean,there were dirty towels in the bathroom and hair on the floor and in the shower. The pull out bed had hot cheeto chips on it and under the pull out bed was trash. The breakfast was very good and my family enjoyed the pool. The dirty bathroom and pull out bed. There was a lot of noise at night when me and my family were trying to sleep.
Yates (9/5): - Breakfast, location staff3 Additional $138.00 change
Nicolas (9/5): -
Ryan (10/5): -
Paula (8/5): -
Cope (9/5): -
Theresa (10/5): -
Deborah (10/5): -
Gore (10/5): -
Adriana (9/5): -
Hayden (9/5): -
Rudy (10/5): Good,clean place to stay -
Celeste (10/5): -
Nury (6/5): -
Vanessa (1/5): -
Celeste (7/5): The room and hotel was super clean. However staff made it uncomfortable - The cleanliness and area The staff!!! The front desk person at night was very unprofessional! Talking about politics and making inappropriate comments about the subject definitely made the stay uncomfortable especially with everything going on in the world currently. I am a Hispanic American and felt like I had to walk on eggshells in this establishment. The issue definitely needs and should be addressed
Madrid (5/5): - the pool being open rooms were dirty Bathtub was not clean smelled like smoke
Raquel (9/5): - Good location in what we had plans for That the stop serving breakfast at 9
Daniel (10/5): -
JORGE (8/5): -
Eddie (6/5): -
Jowanna (1/5): - They rented our room out before we got there, simply because it was busy and we were coming in late (9:30pm) Staff is incompetent.
Stephannie (8/5): Close to UMC - The front desk clerk was super friendly super helpful on where we need to go the next morning for surgery very friendly he definitely needs a raise he was great. I did enjoy that there is a lot of places to plug my devices in. And they also have cable TV for my child to watch cartoons. Pool was open until 10:00 I don't believe the housekeepers do what they're supposed to do in the rooms at all. There was hair in the shower. Old toothpaste in the sink. We had a king suite room and there was confetti on the floor little gold stars to be exact. And they did not wipe out the microwave or refill the coffee machine the room was actually horrible.
AllrettaTakin (5/5): Good hotel just needs staff that does their job the way it is suppose to be done. - We didn't eat breakfast but it did smell good. The location was great because it was close to all the places we needed to go to. Even though our rooms were not clean I respect the fact that the staff was very understanding and tried to accommodate us the best they could. The manager even gave us a discount on the room. The first room we were given was not very clean. We were given a second room and it wasn't very clean either. Being that I am already OCD I always bring my own cleaning supplies and my husband still has to clean before I will use. These rooms needed extra cleaning,
Q5261TKnathans (2/5): Worst stat ever… do not stay here - Arrived to a room that had bedding stripped and thrown in corner with trash on floor, went down to front desk was told they have no other rooms and cleaning people gone and that only thing they could do right now was give me bedding to put on myself. After further inspection of room found tv not working, front desk attempted to fix without success. Restroom counter had toothpaste on counter, hair ball on floor in corner, and no towels or toilet paper. Another customer had similar experience same night and according to reviews as far back as 2021 has been happening under same manager(Erika). If at all possible would recommend staying anywhere but here.
Alishawn (10/5): I truly enjoyed my stay just that I couldn't sleep the first night when I really needed to. - The location was grate the break was so amazing I enjoy the food every morning my grandkids also. My very first night there we didn't get no sleep I don't know was they partying are fighting up stairs it was all type of noisy and it was so loud. I think I should have be rewarded for that night. The parking was horrible they people's with trailer taken up parking spots That i couldn't get no rest after I drove 12 hours no rest.
Hernandez (8/5): -
Yvonne (1/5): - Location was great Room was dirty..Restroom was disgusting. There was hair in the tub dirty towels under the sink. Hair on the floor..The chair in the room was broke. The sofa was dirty .. The carpet was old and torn..This was the worst place as far as cleanliness. I wouldn't recommend and I'd never return.
Laura (4/5): -
Loren (3/5): I fear staff did not follow through. Some look blankly at you like not their problem. Some helpful. - We called Booking.com to extend our stay. We were put on hold to confirm availability with the property. Availability was confirmed and stay extended one night to include Saturday night. Property had not extended our stay and we could not stay in our room if we booked and paid for it through the property. They had no record of the extended reservation. Fearing to risk more issues we left to another hotel! Incurring an additional expense of hotel room and the purchase of a shower chair. A huge inconvenience. {This was after I reported a leaking toilet and they told me there was no issue. I had to go back during the day to the property to assess. The next shift person on duty went with me to the room to see YES LEAKING. He called plumber back and it turns out they went to the wrong floor.}
Melendez (10/5): Comfortable - Very friendly staff!! I liked everything
Pinali (10/5): Staff was very friendly. Especially Mike the front desk guy. - Online There was nothing that didn’t like.
Granny_Annie327 (6/5): Comfort Suites Univ Lubbock - Ok but could definitely use some TLC - Stayed in room 104. Wasn't given Choice Hotel member gift upon arrival. Paint was peeling on wall that divides sitting area from beds and the baseboard close to that bed was coming off. A piece of baseboard was missing in the bathroom near the towels. Wasn't happy to see the major dust buildup in the corner to left of the couch and lamp. Found cob web in the closet near the light fixture. Walls were paper thin. The bed was comfortable. Breakfast was decent...I liked that the sausage was browned and considerably less greasy than many other places I have stayed.
Tony (8/5): -
Jessica (10/5): -
Kayla (8/5): -
JoAnn (10/5): Met expectations and would recommend. - Great variety for breakfast menu. Bacon would be a great addition along with the sausage!
Kaitlyn (10/5): It was great! Always stay at this hotel when I stay in Lubbock. - The service, cleanliness, location, the rooms are nice
Nicole (8/5): - Location, cleanliness, price Staff was rude
Chelsea (10/5): -
Raven (10/5): -
Randi (3/5): You get what you pay for ! - Price Wasn’t very clean Hair on everything Rude staff
Vanessa (5/5): - Place looked nice Room was noisy , you can literally hear a whole conversation from next door or maybe the hallway, bathroom shower was moldy and toilet was not clean, the room smelled like dirty feet ( carpets I guess) and breakfast was meh
Donald (10/5): -
Stella (9/5): Great - Comfortable, clean, free parking, breakfast; attendant very nice Nothing
Frank (9/5): - Loved the sofa-bed.
Laura (10/5): - Everything was great from check-in to our room and breakfast. The ice machine was not working on the 4th floor.
christopher (8/5): What I did and did not like bout Comfort Suites - Polite staff 1) Same complimentary breakfast 2) Cable channel guide inaccurate to what actual channels were 3) no booklet inside room that told of the activities in hotel. EX:Happy Hour
Lauren (10/5): -
Bradley (9/5): - The main staff is always very helpful and friendly, we checked in about 6pm this time and they actually remembered us from our stay back in November as well. The only issue we had was with housekeeping, I was in the process of trying to wrangle toddlers and get them dressed so we could get checked out around 10am and they came knocking, we told them to give us just a minute and before my husband could get to the door to see who it was they were unlocking the door and trying to enter the room. My husband had to fully block her from entering because my youngest (2yr old) had dropped his towel and was uncovered she argued for a minute and then moved on.
Ramon (9/5): Bueno -
Veronica (9/5): -
Carlos (10/5): One night - I travel from Sacramento California to Killeen tejas it was a very good experience hotel is Very clean inside and outside have patrols on duty excellent staff and delightful breakfast highly recommended hopefully we can stay there on our next visit Nothing to said all at 100
Lopez (4/5): Still haven’t received my deposit. - It was good I still haven’t received my deposit.
Fabian (9/5): -
mariamJ3499MJ (2/5): Rude front desk man - When making reservation I called to ask if I could pay for an early check in. Front desk stated earliest could be at 3pm if housekeeper had room available. Showed up at 3 and front desk gentleman was very rude. Lady working morning shift said Room was available. Gentleman was afternoon shift and was very rude and said no I had to wait for 4pm. I offered to pay extra. He has no business working front desk. We traveled far with my mom who has stage 4 cancer and needed to get her into a room to rest. I could not cancel reservations or I would have walked out. Thank you to the lady working front desk and checking us in even though it was time for her to go home. She stated I’ll check you in cause he said no. Gentleman was upset about it and just kept shaking his head and repeating 4pm over and over.
Roybal (10/5): Very pleased with the staff and the rooms, no complaints. Will definitely stay there again. -
Isaac (10/5): -
serna (10/5): Enjoyed our stay the staff was very friendly clean room and very comfortable - Clean comfortable and staff was very friendly
Albert (10/5): -
Alessandro (10/5): -
Tania (9/5): Will be coming back soon 😉 - We LOVED the pool area. The hot tub was perfect.
Norma (7/5): -
Alessandro (10/5): -
Raul (10/5): - Comfort and quiet.
Amos (10/5): -
Linda (4/5): It was okay - Breakfast was decent and location was a quick drive to campus. Room was large. We felt the hotel was outdated and a little rundown.
Cribbs (10/5): - Rooms are spacious and clean We loved everything
Opal (10/5): I had no complaints, 5 min drive to the TT football stadium, the motel was very clean, comfort beds. The gentlemen check - It was very clean and quiet! The price, we went during a college game and the price was almost triple the normal price. Saying this it was all hotels.
Aija (6/5): -
Jasmine (10/5): -
Rigoberto (10/5): -
Saenz (10/5): -
Michelle (8/5): -
Patricia (10/5): -
Sherry (10/5): Excellent location and service - Everything!! Chose to stay here as my husband was having surgery and the location made it easy for me to get to the hospital. There was nothing I disliked
April (10/5): -
Jennifer (9/5): Great value! - Very clean, decent pool, excellent breakfast Only problem was the ac didn’t go as low as we wanted