Mentor Guest house

Location: 16 Riebeeck Street, Queenstown, za

Star Rating: 7.3 Stars

Property Type: Bed and breakfasts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Packed lunches
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Grocery deliveries
• Shared kitchen
• Evening entertainment
• Entertainment staff
• Outdoor furniture
• Shallow end
• Fire extinguishers
• 24-hour security
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Playground on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Clubhouse
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Swimming nearby
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Standard Twin Room

  The spa bath is a top feature of this twin room. In the fully equipped kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The spacious twin room features air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom boasting a shower. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Cleaning products
  • Electric blankets
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Pool towels

• Standard Double Room

  Meals can be prepared in the kitchenette, which comes with a refrigerator, kitchenware, a microwave and a toaster. The spacious double room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Toaster
  • Bidet
  • Cleaning products
  • Electric blankets
  • Coffee machine
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Child safety socket covers
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Baby safety gates
  • Pool towels

Guest Reviews

• Bongani (10/5): -
• Nokuzola (10/5): I really had an excellent stay at Mentor Guesthouse. It was everything I needed for my birthday🥮✨️ - I liked the quietness in the area. And the perfect and comfortable room we slept in. The balcony was an extra. The swimming pool was superb as I was with my son who liked the pool very much. If you can have a buffet breakfast that can be payed in extra in the fee. Like when you book have a choice for buffet breakfast not a normal breakfast.
• Mvimbi (2/5): Piace is very nice but there is no itro about it - I did not get any breakfast If the staff told me everything
• Gela (10/5): Expectional service - The pool. My room oh it was cute and very comfortable. The cleaning stuff was expectional 👌👌 The sheets were torn.
• Aviwe (10/5): -
• Mbandezelo (10/5): - The pool 🔥🔥🔥 Nothing
• Lamkelo (4/5): The stay was not as what I expected I think the outside rooms are much better - Employees are friendly The inside rooms have no toilets no towels
• Nozuko (6/5): -
• Johanna (5/5): - The cleanness of the place. We booked for two people, however there was one bottle of water, one cup and one glass in the room. Even one Towel which did not make sense to me.
• Thomas (6/5): -
• Athi (8/5): -
• nomakaya (10/5): -
• Marawu (10/5): -
• Athenkosi (5/5): -
• Thembikhaya (1/5): -
• Sikhumbuzo (8/5): -
• Chengetai (10/5): The best home to be - I liked everything, especially the bed is very comfortable and the place is very quiet
• Yaya (8/5): -
• Nokulunga (1/5): Disappointing - Nothing they turned me away on my are at night saying bookings.com overbooked them. Sent me to another person who offers accommodation in their private house who supposedly takes cash only. This was high risk and unsafe l, bad experience
• Colleen (10/5): - Close proximity to Kloof and Hillcrest. Lovley quiet neighborhood. Has all the amenities you'd need for a comfortable work trip. Hosts are attentive and make you feel at home.
• Zanele (10/5): -
• Sinovuyo (6/5): We were asked to move to another Guest house because they have other guests coming shortn -
• gcogco ningiza (9/5): -
• Khululekile (7/5): -
• Pelokazi (5/5): -
• Zahim (10/5): Excellent -
• Kitchen (9/5): -
• Mandla (7/5): Good -
• Ongeziwe (1/5): Bad -
• Mulalo (8/5): Very good -
• Thozama (6/5): Pleasant -
• Fitzhenry (5/5): Passable - It was basic, pretty view though. My child found a sealed condom next to the bed, my side lamp and tv weren’t working, and sheets had a few stains on.
• Jenay (5/5): Affordable, clean, yet uncomfortable because of the paint smell. - The guest house was clean and very dated. However when we entered the room the owner disclosed to us that the room was recently painted. It was as if it was painted minutes ago. It was unbearable.we could do with 2 cups in the room, as well as an iron and ironing board. The fan heater plug they provided did not fit in the socket. Other than that I think it was worthwhile for the money and the location was excellent. The excessive paint smell. We could barely breath it was so bad we had to sleep with the fan on . Luckily we brought our own one theirs were faulty.
• Wesucu (9/5): Superb - Friendly staff Clean, quiet area
• Lamkelo (10/5): Exceptional -
• Lamkelo (10/5): Exceptional -
• Kelo (10/5): Exceptional -
• Phumzile (10/5): Exceptional -
• Nosicelo (10/5): Exceptional -
• Audrey (5/5): Needs improvement - Location great and room was clean. My son loved the swimming. No breakfast provided as advertised, no gate remote given so guest were hooting at night to be let in. Guests were noisy at night till morning for 3 nights in a row.
• Akhona (7/5): Good -
• Mzukisi (1/5): Bad -
• Ndinani (9/5): Superb - Yes Everything
• Tsetse (4/5): Disappointing -
• Abrahams (10/5): Exceptional -
• Sherwin (1/5): Bad -
• Noko (6/5): Lovely staff and facility only issue was the loud generator and cutting of power - Enjoyed the breakfast Issues with electricity and the loud generator
• Gxakoshe (9/5): Superb - Cleanliness, the view, super Cosy....I liked everything Nothing.
• Akhona (7/5): Good - Very clean and affordable Nothing
• Zukani (8/5): Good - The place was quiet and clean loved it
• Sheapard (10/5): Exceptional -
• Mpumezo (7/5): Good -
• Michael (3/5): Under no circumstances will I stay here again or recommend it to someone else. - When we arrived in spite of booking through booking,com and having the confirmation printed out the attendant first said we did not have a booking then said they had one room and started phoning around. All of this happened after a ten hour drive and then trying to find alternative accommodation at 1730 in the dark. Finally a more senior attendant arrived and said that it was not acceptable to have a confirmed booking and no accommodation. He then sorted out two small rooms.
• Gandokazi (8/5): See you in the near future. - Clean, nice and cozy. The electric blanky was still there as much as it was already supposed to be " Spring" Qtn is still cold. Kindly have enough for "two" on the hot beverages tray. Everything else was Great
• Jaka (8/5): Very good - Friendly staff and conducive accommodation . Friendly staff always readily available to assist whenever it was necessary.
• Anda (7/5): Our stay was wonderful no complaints but it’s just the honesty and the theft part from the cleaners - Loved the service and the accommodation We left our cell phone charger by mistake and the following day we reported it and did not receive it
• Camagwini (10/5): Exceptional -
• Mpheteng (7/5): Good -
• Karel (10/5): Exceptional -
• Thulani (6/5): Pleasant -
• Gcobani (10/5): Exceptional - It is clean and tidy. Non
• Masupha (5/5): Passable -
• Lindiswa (10/5): Exceptional -
• Kholiswa (6/5): Beautiful and delicious breakfast, the ladies were super cool. They were very friendly.... Thanks ! - Location very quiet, nice guest house, comfortable bed My Room was a bit small
• Aviwe (10/5): Exceptional -
• Zukiswa (9/5): Superb -
• Fundiswa (1/5): Bad - When l got there ,there was no place for me whereas l did get the room when l was applying online
• Geni (7/5): Good -
• Gugu (9/5): Superb -
• Mnike (10/5): Exceptional -
• Leon (10/5): Exceptional -
• Qumbelo (10/5): Perfect experience - The service was perfect, the cleanliness was on point everything was excellent we enjoyed our stay at Mentor Guest house None
• Sindiswa (10/5): Exceptional -
• Thulasizwe (1/5): My stay was terrible with the uncomfortable bed and lack of working space. - Only the location. Uncomfortable sagging bed and no working space (desk and chair). The bathroom was too small and not user friendly.
• Ntshinka (8/5): It was very awesome. - I like the service of the staff , it's top tier. They were very helpful as we struggled to get to the accomodation. They were very polite and passionate ♥️♥️. It's the WiFi. Very slow , ended up switching it off and used our very own data
• Kokomala (9/5): Superb - The room was very clean and the garden was beautiful. They must have cutlery in the rooms.
• Cwayita (1/5): It did not meet my expectations. - The place did not meet my expectations, one of the mirrors in my room was broken, the door latch was not fully functional and, at some point we were stuck as we couldn’t open the door due to the broken latch. The receptionist and or the maintenance guy tried to fix the door latch but unfortunately that is not the experience that my partner and I wanted. Consequently, we had to leave, the receptionist organised another place for us. The room we were booked in. It was not neat and not fully functional.
• Ntombovuyo (9/5): Superb -
• Athi (2/5): If you can have a policy regarding the noise yhooo - Cleanness The noise and the staff couldn’t talk with their guests regarding the noise yhooo ha a
• De (5/5): Passable -
• Nontutuzelo (8/5): Very good -
• Sivuyile (9/5): Superb - The guesthouse was neat and clean . I love the atmosphere Some visitors were drunk and they disturbed us , knocking in our doors
• Anonymous (10/5): Exceptional -
• Mbini (5/5): Passable - The staff was soo friendly The bed was sooo uncomfortable and the air-corndition was not working and it was too hot
• Olu (10/5): Exceptional - It was too good Nothing
• Pereira (7/5): Great location, secure, clean and friendly. - Clean, good secure location. Friendly staff. Has a pool and parking. Has a fridge in the room. No breakfasts even though advertised. Very small rooms and bathrooms. Only had 1 of things like, cups, glasses, coffee etc. Even though the booking was for two.
• Maziko (9/5): Superb -
• Hlahla (10/5): Exceptional - The area was perfect and safe. Rooms were refreshed daily. I wish they had breakfast this time.
• Peteni (9/5): Superb -
• Awonke (8/5): It was great - The location is great, and the host is not always in your space as well as a great personality all round. The pool could've been cleaned
• Benathi (3/5): Poor - Very small rooms , not worth the money
• Angel (2/5): Very poor -
• Lionel (3/5): Uncomfortable and not a pleasant guest experience for the money paid. - Outside lighting on all night shining into bedroom with no means to darken the room. Noisy guests. Room very cramped. Dangerous electrical connection with short extention lead on the floor to connect all appliances.
• Liyasindisa (7/5): Good - Swimming pool & our room Entertainment ( Tv ) channels were not satisfying
• Ndevu (8/5): Good - Very neat Some ladies were very unfriendly.
• Ndlazi (7/5): Good -
• Sinazo (2/5): Very poor - It was clean. The beds were uncomfortable and people kept knocking on our doors. A group was singing loud at 1am 😓
• Skenjana (8/5): Very good -
• Imtiyaz (10/5): Exceptional -
• Mbali (8/5): Very good -

Photos