Hotel Spitzhorn Superieur

Location: Spitzhornweg 30, Gstaad, ch

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Swimming pool
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Sauna
• Massage services
• Packed lunches
• Ski storage
• Hammam
• Kid meals
• Kids' outdoor play equipment
• Public transport tickets
• Steam room
• Staff adhere to local safety protocols
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Guests can opt-out any cleaning services during stay
• Key card access
• Supervised childcare/activities
• Ski storage
• Billiards or pool table
• Free wired internet
• Access to nearby indoor pool
• Playground on site
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Games
• Reception hall
• Japanese garden
• Health or beauty spa nearby
• Horse riding nearby
• Ski lift privileges
• Snow sports gear
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available

Rooms Available

• Family Room with Balcony or Terrace

  Room featuring a bathroom with bath tub or shower, a flat-screen TV, safety deposit box, hairdryer, free WiFi, a seating area with a sofa bed or additional beds on the gallery, telephone, desk and a south-facing balcony with mountain views. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. For children above the age of 11, please see "children and extra beds" for surcharges.

  Max Occupancy: 4 (4 Adults)

  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Sofa
  • Wardrobe or closet
  • Terrace
  • Cots

• Deluxe Double Room with Balcony or Terrace

  North- or East-facing room featuring a bathroom with shower, a flat-screen TV, safety deposit box, hairdryer, free WiFi, a seating area, telephone, desk and a balcony or terrace.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Wardrobe or closet
  • Terrace
  • Cots

• Standard Double Room with Balcony

  North- or East-facing room featuring a bathroom with shower, a flat-screen TV, safety deposit box, hairdryer, free WiFi, a seating area, telephone, desk and a balcony

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Wardrobe or closet
  • Cots

• Junior Suite with Balcony or Terrace

  The suite features a south-facing balcony or terrace with mountain views, a bathroom with bath tub or shower, flat-screen TV, safety deposit box, hairdryer, free WiFi, a seating area, telephone and a desk.

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Heating
  • Wardrobe or closet
  • Terrace
  • Cots

Guest Reviews

• Eva (9/5): - Wellness keine Handtücher& Wasser
• René (9/5): - Extrem gute Küche! Portionen, angerichtet, Geschmack: hohe Kunst Das man für den Bademantel CHF 10.00 Miete bezahlen muss, pro Person. Bei unserem Aufenthalt von 2 Nächten haben wir die Wellness 1x genutzt.
• Sabine (8/5): Agréable - Il est très chaleureux, les chambres spacieuses, l’accès au garage fermé facile pour des voitures très basses. Les collaborateurs serviables et agréables. L’établissement est vraiment très agréable. Le bassin piscine-jaccuzzi très froid, pas agréable, dommage !!!
• Edouard (9/5): Luxe au ski - Repas et petit dejeuner spa et piscine decoration, style et gouts top jeu et billards pour enfants rapport qualité prix on doit se debrouiller par nous meme pour accéder aux pistes
• Claude-Alain (10/5): Hotel géré par de vrais professionnels de la branche. - Selon moi l'ensemble des prestations de cet hôtel est très satisfaisant. Je ne connais pas les critères d'attribution des étoiles mais à mon sens une quatrième ne serait pas volée ! Seul bémol : la mauvaise isolation phonique entre les chambres et par rapport aux couloirs/cage d'escalier car on entend parler les personnes qui rentrent au milieu de la nuit.
• Agathe Mouly (9/5): Très bel hôtel de qualité - Petit dej de qualité variée
• Roxanne (8/5): L’hôtel est très cosy, chaleureux et bien décoré, on s’y sent - L’eau de la piscine du spa pas assez chaude et matelas un peu trop durs.
• Verena (10/5): Very good hotel for families and people of all age groups - Great location with beautiful views of the mountains. Very kind staff and helpful in all areas. Size of the rooms- great amenities
• Nicolas (8/5): - La propreté, le service et le spa Le repas du soir
• Zdeněk (10/5): -
• Philippe (10/5): - emplacement, chambres, piscine fitness trop petit
• Ognjena (10/5): -
• Quentin (9/5): -
• Sandrine (9/5): -
• Sharon (7/5): Preis- Leistung stimmt hier nicht. - Freundliches Personal Die Preise im Restaurant sind nicht gerechtfertigt. Eine Consommé für CHF 14,50 – das hat mich sehr enttäuscht. Vor allem, wenn auf der Karte „hausgemachte Rinderbouillon“ steht und die Portion eher für ein Baby gedacht ist (sehr wenig!). Das kann ich zu Hause selber machen für CHF 2.- max!
• Jan (9/5): -
• Markus (10/5): Alles sehr gut. - Ein Tolles Hotel, in Hervorragender Lage mit sehr netten Personal. Es war ein bisschen zu Warm im Zimmer.
• Camille (8/5): -
• Gurbuz (10/5): 4 daagse skitrip in prachtige sphitzhorn Hotel - zeker een aanrader, we hebben echt genoten met ons gezin in dit prachtige hotel. dicht bij Gstaad en super proper. Ook de personeel was heel aardig. alles was top.
• Lise (8/5): Week-end à Saanen - Bel hôtel avec du charme, les chambres sont propres et la literie confortable. Le personnel est très attentif aux besoins de ses clients et arrangeant c'est très appréciable. Le bain pourrait être plus chaud et le coin sauna/hammam accessible pour tous (pas seulement nudistes)
• Baptiste (9/5): -
• Yvonne (10/5): Goldiger Herbstzauber im Saaneland in toller Unterkunft. - Alles ist hier gut durchgedacht, man weiß fast nicht, wo man mit dem Lob beginnen soll. Der freundliche Empfang, das schöne Zimmer mit allem ausgestattet, was benötigt wird. Die kleine aber feine Wellnessanlage, die Lounge mit echtem Cheminée, in welchem dann auch tatsächlich abends zum Apero ein Feuer brannte. Die gute Stimmung im ganzen Team ist überall deutlich spürbar, nichts wirkt aufgesetzt und man fühlt sich als Gast willkommen. Wenn es doch nur mehr solche Betriebe gäbe! Absolut nichts.
• Germain (10/5): -
• Caroline (9/5): - Excellent restaurant à l’hôtel. La chambre était spacieuse et le spa moderne. Température du spa un peu basse
• Dietmar (8/5): Beruflich mit Architekt im Saanenland. - Das Hotel ist perfekt. Sauber und gut eingerichtet. An der Unterkunft gibt es nichts auszurichten. Die Empfangsdame an der Reception bei unserer Ankunft ist hier völlig fehl am Platz! Unfreundlich und ein Minimum an Hilfe. Grundsätzlich ist das der erste Eindruck bei der Ankunft. Auch beim aus check war die arme Lehrtochter überfordert. Ein Tip an den Pächter: dort gehört der Chef/in hin. Unverständlich.
• Melanie (8/5): -
• sandra (10/5): -
• monica (8/5): Zum Geniessen - Es ist ein wunderbares Hotel mit Ambiente, gut gelegen, freundliche Gastgeber und Personal. Auf Spezialwünsche und Hinweise wurde sofort eingegangen. Schön wurde zum Geburtstag dekoriert, ein Dessert offeriert und mit kräftigem Gesang des Teams serviert :-). Leider sind die sonnseitigen Zimmer fast nicht mehr bezahlbar. Die Preise sind auf hohem Niveau.
• Andreas (9/5): -
• Peter (10/5): Top - Freundlichkeit und Qualität des Personals und Management ist nicht zu überbieten.
• shivam (10/5): - Great place ! Great hospitable staff . Awesome food the chef is amazing!
• Stefan (8/5): -
• Elena (10/5): -
• Janna (10/5): Perfet - Excellent service, clean, comfortable, delicious food
• Roebu (9/5): -
• Robert (6/5): - Booked a premium room with mountain view for a 5 nights stay. While our room was on the mountain view side, we had a ground floor room with a view of three adjacent chalets and walkers passing our bedroom window on a wanderweg. Feel that Expedia customers receive lesser treatment than direct bookings. While the room was disappointing, the restaurant and staff were first class.
• Astrid (9/5): -
• Beatrice Bibbia (10/5): Ein gemütliches Hotel mit Stil - Ich bin nicht das erste Mal hier und jedesmal fühle ich mich wohl und geniesse den Aufenthalt in diesem schönen Haus mit der kuscheligen Einrichtung in warmen Braun- und Bordeaurottönen. . Vielleicht könnte man sich überlegen, ob das Parking in der Garage wirklich kostenpflichtig sein muss. Bis jetzt habe ich in keinem anderen Hotel in Gstaad dafür bezahlt. Psychologisch besser könnte man den Betrag ja im Zimmerpreis integrieren.Aber das ist eine Bemerkung auf hohem Niveau. Ich hätte ja auch draussen kostenfrei parkieren können.
• Lyudmyla PETRUK (10/5): Wonderful - Totally recommended. Thank you Derek, hope to see you once again! Fitness center misses a bench and some smaller wekghts
• Pierre (7/5): 3 étoiles rien de plus. - L'annonce donne 3 étoiles +. Le plus c'est incontestablement le spa. Il est magnifique avec tout ce qu'on peut demander à ce genre d'endroit. Superbe bain tout en inox ! Dommage que le peignoir - pantoufles soit en location (10 euros) . Le petit déjeuner est bien avec un joli plateau de fromages dont un vieux gruyère du Saanenland qui vaut le détour. Jus d'orange frais , café machine de qualité. Le Spitzhorn 3 étoiles est un bâtiment de 10 années , de style chalet contemporain avec une décoration minimaliste bois qui date déjà sérieusement . A part le coin autour de la cheminée dans le lobby qui est sympa le reste, chambre comprise, est ni chaleureux ni très gai. La déception vient de la chambre supérieure balcon/terrasse qui est située au nord sur le parking avec vue sur l'auberge de jeunesse remarquablement banale pour ne pas dire moche. Nous n'avons pas lu sur le descriptif la mention nord ou sud . Si elle existe. Le restaurant est cher pour ce type d'hôtel.
• Pius (10/5): Charming family hotel in an unique setting - We thoroughly enjoyed all the amenities this hotel has to offer. Quiet, wonderful views, beautiful wellness oasis, excellent cuisine, bus to the concert and, above all, very dedicated and friendly staff under the careful and very personal management of the director couple. We will be back.
• Ronny (8/5): -
• Kathryn (10/5): -
• Dominique (7/5): - Bel emplacement, calme, jolie terrasse pour les repas. Grande chambre, décoration plutôt sobre Nette diminution des prestations depuis notre dernière visite il y a 4 ans. Par exemple, pas de peignoir pour aller au spa: si vous en voulez, 20.- de supplément pour 2 …. avec une chambre facturée 340.- la nuit
• Edouard (10/5): -
• Rajwinder (4/5): - The staff was rude. This hotel feels more like a 2 to 2.5-star, not a 4-star. There was no tea maker or cups in the room, and when we asked for them, we were told they don’t provide those items in the rooms.
• Abhinav (10/5): - Food at Resturant was terrible! The cold soup was horrible !!
• Ujjwal (10/5): Stunning Views & Great food - We had a fantastic time at the botel. The food was excellent, and the staff were genuinely warm and helpful. Everything ran smoothly and the atmosphere was great. The views were absolutely mind-blowing waking up to that scenery was a highlight. The only downside was the lack of air conditioning (or even fans) in the room. With how hot European summers are getting, that made the nights a bit uncomfortable. Still, we really enjoyed our stay overall.
• federico (10/5): - Amazing decoration, perfect for summer or winter vacation, only 1 km far from Gstaad
• Daniela (9/5): Superb -
• Lori (10/5): - Everything was fabulous!!!
• Jozef (9/5): Superb -
• Marco (10/5): - Recommended. We did not had the time to use the spa/pool but we visited and it seems very nice.
• Deny (10/5): - Tolles Familienzimmer, sehr netter Service! Personal im Restaurant kann teilweise kein Deutsch.
• Alain (10/5): - Es war super
• Scott (10/5): - Hotel Spitzhorn is a lovely property in a very lovely area! I will certainly be returning again as son as I can.
• Donovan (10/5): Exceptional -
• Irène (10/5): - Herrvoragendes Essen, sehr freundliches Personal, schönes, ruhiges Zimmer
• Sam (4/5): - Terrible bed and pillows. Two twin beds combined together, worst sleep I’ve ever had.
• Narmin (10/5): I had a wonderful stay here with family - I had a wonderful stay here with family. Room was spacious, comfortable temperature, clean. Spa was also very well kept, pool water temp was also perfect. I must say, this hotel is NOT a 3-star hotel. It definitely feels like 4 star but the staff will make you feel so welcome and accomodate your needs so well, at times you will feel yourself at a 5 star hotel. However, one thing that stuck out is, when I asked if we could use the spa after check out and was told the hotel is fully booked and they weren't comfortable with that. In the 2 days we spent in the hotel the spa was pretty empty so this kind of left a bad taste in our mouths, especially because all the hotels, both 4 and 5 star I have stayed in have allowed guests to continue using spa facilities after checking out. Anyways, the rest of our stay was so nice, and they are probably not obligated to allow us to use the spa, so we can only show understanding here.
• Anders (10/5): Exceptional -
• Rishi (10/5): Amazing stay in a beautiful place - (1) The room was quite decent in size with another level with two more beds for kids. The balcony was quite big with an amazing view (2) Staff was very friendly and helpful (3) Breakfast was really nice - we loved it (4) The pool was quite nice. Though the water was a bit cold, but we enjoyed the pool everyday! (5) There were ample parking (6) It is very close to the Gstaad center, especially if you have a car Nothing really
• Frank (7/5): Gstaad on a mid size budget - Nice location, nice and helpful staff. Very nice views . We were upgraded to a mountain view room as we stayed an additional night. Nice spa and pool and garden . Water temperature in the pool is too low though. Friendly and flexible concierge chauffeur service to festival. Water temperature too low in the pool. Too tight table seating in inside restaurant. Breakfasts are just very average: Fruits are not varied enough for the level of the hotel and not carefully cut. Breads and cheeses very average . Too tight service organisation . Visibly not enough staff for the amount of visitors.. Bathrooms lack body lotion. Towels are worn out. Shower gel and shampoo should be separated not combined . Hotel is a nice , commendable commercial effort but does not quite fulfil our expectations for the high price level in important details.
• Kevin (10/5): Could not recommend the Spitzhorn enough if you’re staying in Saanenland. - Clean lovely beds, polite staff, great quality food, calm and restful environment. Nothing
• Peter (10/5): Wir haben uns im Hotel Spitzhorn sehr wohl gefühlt - Tolle Lage, moderne Zimmer, seher freundliches und zuvorkommendes Personal. Ausgezeichnete Küche.
• Bankim (10/5): - Beautiful property and views are amazing! Loved the breakfast here and the pool was very clean and nice! The only thing is that there are no air conditioners in the rooms so can be uncomfortable at night. If you keep the windows open then the bugs fly in. It would have been good to have screens on the windows. The pillows were not firm and was uncomfortable to sleep. Overall highly recommended!
• Markus (10/5): Ideales Ferienhotel, mit sehr gutem Preis-Leistung - Sehr schönes und heimeliges Hotel im Chaletstil, super freundliche Mitarbeiter, tolles Essen und immer gute Stimmung im ganzen Haus. Kinderfreundlich und auch hundefreundlich!
• Panagiotis (9/5): Superb -
• Marcia (10/5): Wonderful service, great hotel - This place was amazing. Extremely clean, comfortable, and with amazing views. Also the cleanest pool and nicest spa we have ever seen. However, what really made this spectacular was the service. From the front desk staff, to the restaurant staff, and eapecially the owner were all spectacular, and made us and our children feel welcome throughour our stay. If we ever go back to Saanen there is absolutely no way we would stay anywhere else. Thank you all so much!!
• Mildred (6/5): Pleasant - The breakfast buffet is very poor, very little variety and on several occasions the containers were empty.
• Kristin (10/5): - Amazing hospitality all the way! Friendly and welcoming service. The restaurant was excellent as well
• Ahmad (8/5): - Our stay at the hotel was a mixed experience. On the positive side, the room was nice and well-maintained. The staff were generally friendly and helpful, with a special mention to Natalie at reception, who was exceptionally welcoming and efficient. The hotel's location is perfect, making it easy to access key attractions and amenities in the area. However, there were a couple of issues that detracted from our stay. We found an insect in the room, which was quite off-putting. Additionally, the room felt a bit tight, lacking the space we were expecting. Also, one staff member at breakfast was less accommodating. Overall, while there were some highlights, there are areas that need improvement.
• Luca (10/5): Exceptional -
• Russell B (10/5): Wow!! - We Loved our stay at this hotel! From the minute, we walked in the front door until we walked out again the staff was super friendly, extremely helpful, and always available. This was a great location to get to Gstaad and incredibly picturesque. The breakfast, included in the price of our stay, was excellent. The beds are super hard so if you like firm mattresses, you’re in luck. We would go back in a heartbeat!
• Rhonda (9/5): Superb - Breakfast, Candy, location No refrigerator or extra amenities in rooms
• katia (10/5): - Accueil chaleureux, restaurant fabuleux et délicieux petit déjeuner. Nous avons passer un excellent week-end, merci à toute l’équipe.
• Kalpesh (10/5): - Beautiful property. Friendly hosts. Warm hospitality.
• Amir (10/5): Exceptional -
• Amir (10/5): Lovely stay, brilliant staff in scenic surroundings - The staff and owner were absolutely fantastic, our family really enjoyed our stay and service was tip top! Nothing, everything was great!
• Jameel (8/5): Very good -
• Soheb (5/5): Passable - Friendly staff We asked for vegan options for breakfast while.booking. Apparently they 'didnt receive the email' from booking.com. They said theyll make sure its available atleast 2nd morning.. but it was same because apparenrly 'chef doesnt arrive until 9am'
• Christopher (10/5): - Lovely hotel! Beautiful views, very charming room, delicious breakfast included, pool and sauna were incredible. Superb facility. 10/10 building. Could have stayed a lot longer. Will be back!
• Haldun (10/5): Exceptional -
• Pierre (10/5): Exceptional - SPA equipment Breakfast quality Food quality and Service at the Restaurant Possibility to charge Electric cars Popular hotel for families and groups
• Verified traveler (6/5): Nice hotel but missed opportunities - The hotel was very clean, the rooms were spotless, spacious, woody, with clean lines, wood floors, nice bathroom, with terraces and beautiful views. it was somewhat disappointing that no body lotion or conditioner were provided, despite request. The spa was great, beautiful sauna, with massaging jet pools but no bathrobes and slippers were provided to access it. Towels only. The staff was pleasant but not helpful in that they did not have answers to any of our requests (such as hikes in the region) or effective (not able to provide body lotion, or bathrobes or communicate our disappointment to the manager). The restaurant was great for dinner and breakfast, for food, vibe, service and setting. Overall, nice hotel but missed opportunities.
• Ana (10/5): Exceptional -
• Paul (10/5): Faultless and memorable! - Best Rösti I ever had and the Hotel management are quite possibly some of the friendliest and most engaging I have ever experienced!
• Manuela (10/5): Tolles, rustikales Hotel mit Wellnessanlage - Schönes, rustikal eingerichtetes Hotel. Leckeres Frühstücksbuffet, tolle, kleine Wellness-Badeanlage. Freundliches Personal. Einzige kleine Bemängelung: Dass es während unserem Aufenthalt in der Wellnessanlage, nichts zu trinken gab, die Krüge waren und blieben leer und die Frottewäsche wurde auch nicht aufgefüllt. Sonst alles top!
• Anonymous (10/5): Exceptional -
• Hani (10/5): The best experience and best hotel in my life - Everything was more than perfect and comfortable. The staff were great and kind … big and special thanks to Mr. Michael, Mr. Drake, Mr. Joachim and the Mrs. who helped me with the check-in process. I wish I could give them seven stars. Thanks Nothing
• Nadin (8/5): Very good - The staff was very friendly
• mehul (10/5): - Amaze place in stunning Saanen minutes from iconic Gstaad. The food, service and the rooms are all superb. The dining terrace views are wonderful. The owners both take enormous pride in their hotel and it shows. Can't go wrong staying here. We will be back.
• Verified traveler (10/5): Top - Très bel hôtel, récent. Service et propreté impeccable et propreté.
• Jennifer (10/5): - This hotel has identified an important niche for visitors. Comfortable and attractive decor that is practical, super well maintained and very pleasant to stay in. Excellent value at their price point. The quality of meals is top notch. What stands out is the superb treatment of guests by all levels of staff. A thoroughly delightful experience to stay there. The owner/management should be congratulated for their vision.
• Andreas (10/5): Schönes Wochenende - Schöner Kurzausflug in die Alpen
• Daniel (8/5): Sympathique expérience - Bel hôtel très bien décoré et raffiné, propre et offrant un petit déjeuner au top! Tout s'est bien passé hormis des difficultés à recharger mon véhicule électrique au parking en-dessous. Il y a plein de bornes de recharge mais aussi plein de véhicules non électriques garés devant et j'ai dû prendre la borne que j'ai trouvée. Malheureusement, la première n'a pas fonctionné et il n'y a pas de hotline et à l'accueil de l'hôtel, ils ne peuvent pas aider non plus. J'ai plus tard dans la nuit pu trouver une autre borne de libre et ça a fonctionné. À noter qu'il s'agit de recharges triphasée en 32 A, ce qui est bon à savoir (écrit nulle part) car il faut payer un temps de charge à l'avance et non une énergie.
• Verified traveler (10/5): - Aufmerksames Personal, zuvorkommend, freundlich, motiviert
• Daniela (10/5): Kleines Schmuckstück von Hotel - Sehr freundliche und aufmerksame Mitarbeiter! Geräumige Zimmer, hab kostenlos ein Upgrade erhalten. Restaurant gut. Wurde jedesmal persönlich mit Namen angesprochen. Super Service, wie in einem fünf Stern Hotel!
• Thomas (10/5): Top Hotel - Super Hotel und super freundliches Personal. Das Hotel ist sehr modern und gepflegt. Absolut Weltklasse!
• Verified traveler (10/5): - La beauté du lieu etait a couper le souffle. Un vrai moment de bonheur

Photos