Comfort Inn & Suites Zachary

Location: 1686 E Mount Pleasant Rd, Zachary, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Wheelchair accessible
• Outdoor furniture
• Fruits
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby outdoor pool
• Self parking (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Reception hall
• Exercise/lap pool
• Health or beauty spa nearby
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• Suite, 1 King Bed, Non Smoking (Larger Room)

  1 King Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Free local calls, single sofa bed, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Toothbrush and toothpaste not available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Alarm clock
  • Sofa bed
  • Daily housekeeping
  • Free Local calls
  • Free WiFi
  • Room and bed type depend on availability check-in
  • Bedsheets provided
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available

• King Suite - Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room with Two Queen Beds - Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room - Non-Smoking

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Suite Shower Only - Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Room - Accessible/Non-Smoking

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Queen Room with Two Queen Beds - Accessible/Non-Smoking

  The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• King Suite - Accessible/Non-Smoking

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Private bathroom
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Pegg (7/5): - Good people The rooms did not smell good. I had to spray my cologne all over the place
• Jessica (10/5): -
• James (8/5): -
• Shederick (10/5): -
• Charrise (1/5): TERRIBLE - I didn’t like nothing at all about this property was the worst Everything was terrible very unsanitary curtains were ripoff couldn’t close them I was locked out my room 3 times I was told by the front desk worker that it was nothing he could do because the master key didn’t work terrible stay worst place I ever stayed at I went to get new keys 3 times never worked
• Shederick (10/5): -
• Paula (10/5): Staff was exceptional - Great Everything was fine
• Morrison (10/5): Awesome service nice facility - Natasha the manager was awesome! My daughter's wedding was this weekend and we had a block of rooms for guests and she helped me make it smooth and easy for our group. All good
• Gaylord Jr (5/5): I used booking.com and paid/reserved a room for 5 days. When I got to the desk to get my key they didn’t have any ro - The bed was comfortable
• Jo (7/5): Staff at check in was nice and helpful. - Convenient Sink would not drain. Sound would not play on TV.
• Tyrone (9/5): -
• Daniel (1/5): -
• Kimberly (8/5): A lot of fun. - I had a girls weedend with my granddaughters and we had a blast.... Alittle more expensive than I am accustom to for Comfort Inn but all in all it was a great time.
• rhymes (9/5): Our overall stay was very good. We would stay there again. - Helpful staff Location Good breakfast The walk in shower needed some handicap bars. Definitely would have loved a higher toilet. Pillows were too soft and one was too lumpy.
• Singleton (7/5): -
• Tonya (3/5): Needs maintenance - No ventilation back door does not lock anyone can go in!! Horrible smell throughout. I actually felt wet all night due to ventilation
• Lula (10/5): -
• James (10/5): 10 stars - The breakfast was top notch . Honestly I would say the breakfast is what keeps most of the business keep coming back. I've stayed in alot of hotels all over the place and no other hotels breakfast were even close to the breakfast at comfort inn Zachary Louisiana 👍 Nothing everything is great
• Frederick (1/5): horrible - My room had mold everywhere, and the sheets and covers smelled like mold. The muffins for breakfast were moldy, everything was just terrible.
• Chris (10/5): -
• Samuel (1/5): -
• Nick (4/5): It was a nice quiet building - The staff The room felt damp and smelled musty
• Jody (10/5): -
• Brown (4/5): Great place, comfortable, but no hot water. - Everything was good, but there was no hot water so we checked out a day early. You can contact the hotel to confirm that. We would like a refund for the canceled night. There was no hot water! We took cold showers.
• LaShanda (7/5): Enjoyable - Dated Nothing
• Lula (10/5): -
• Charles (6/5): - Breakfast Room was small
• Rob (1/5): Terrible experience and would not recommend to anyone to stay there. - Staff and especially the manager were not helpful at all.
• Shadrick (9/5): -
• Charles (8/5): - Clean rooms big and breakfast quality nd quantities were good
• William (9/5): -
• Susie (9/5): -
• Summer (2/5): - We had four rooms. One smelled like mold and mildew and the tv did not work. None of the rooms had water to shower at night. We were told it was because too many people were bathing to just wait a little while and try again. The breakfast was cold. The pool was dirty. I do not recommend.
• Kristi (2/5): - Mold was all over the place(even inside picture frames had mold in them), the rooms had a terrible smell, the beds were hard, the water smelled and was brown. Would not recommend this hotel to anyone.
• Ashley (6/5): - Keys to door didn't work, the mini fridge didn't work, most ice machines didn't work, hot water...joke. The pool stayed opened but there wasn't lights for it. Our room was clean, but our teams rooms stunk of mold and body odor. Their breakfast was decent.
• Monnicia (10/5): - Great place
• Charles (4/5): - A water leak under the sink with mold on it.
• Shaa (6/5): - Used to be the BEST hotel and is getting run down pretty fast. Rooms not near as clean as they used to be.
• Rodney (2/5): - I wasn’t able to check in and ended up having to cancel my reservation.
• Jacien (8/5): - Co
• Tijah (10/5): - Everything was nice . Will be back
• James (10/5): - Everything was Great.
• Oscar E (2/5): Terrible experience - Terrible experience with them. Le lady that was supposed to check me in never held me to check in. I wait 45 minutes and they never figured out so I have to hotel. Com help me to find another hotel to stay.
• Hakeem (10/5): -
• Nicole (10/5): It was very nice - I like everything was very nice Nothing
• marlaina (2/5): - roaches, leaking ceiling, mold
• Antionette (2/5): - This property was dirty and run down. Rust on the walls (yes on the walls), spider webs above the bed on the ceiling, toilet didn’t flush properly, fridge didn’t work, curtains and lamp shades were filthy & had blood stains. The room & property as a whole was super outdated. Bathroom ceiling was dripping brown water. Renovations needed immediately! And this was the second room we were moved to because the first room was worse. Do not stay here!!!!
• Aiyahni (2/5): - Roach infested hotel
• Ashley (10/5): Need better breakfast - Very good stay but did not like the breakfast offered. Very minimum offers so basically didn’t eat breakfast at all
• Verified traveler (6/5): Poor Service. - It was convenient due to next door and walk to the softball tournament. But terrible service. No greeting. Very low water pressure to shower. Act of congress to get your room cleaned which didn’t get cleaned. Said had a do not disturb on my door which they got confused with my room number to the room across from me that had the do not disturb sign the whole entire time of my stay. Act of congress to get towels.
• Brian (1/5): Bad - Nothing Mold everywhere in the room. Smell of mold everywhere
• Gene (8/5): Grandson was playing baseball at the youth park next door we were able to walk there - Close proximity to the activities planned Nothing
• Richard (6/5): - Rooms were musty, moldy smelling. Not worth the hassle to change rooms, but not pleasant either. B’fast ‘bar’ was so so; its staff seemed more interested in her phone than in her job. Still, clearly the best choice sparse lodging options in Zachary.
• Thomas (10/5): - Enjoyed my stay
• Susan (10/5): - Very nice and clean property
• Shank (10/5): - It's ok
• Ellis (8/5): Very good -
• Jeannette (1/5): I booked this property months in advanced and paid in full. Booking.com failed us. - Absolutely nothing. Especially the Staff. Unfriendly and Unprofessional. Front desk young lady "Ty" was yelling while on the phone with Booking.com agent and using foul language. She was absolutely no help in getting our issue resolved, which she mentioned numerous times that it was not HER problem. Everything. The Front Desk young lady "Ty" allowed my family and I to walk away and find a different property in the middle of the night after almost 3 hours of our issue not being resolved and after driving over 12 hours to this property. Never again.
• Haasan (4/5): - I advanced booked on line with options for the number of beds. It did not exist at the facility- so very disappointing
• Amber (2/5): - Absolutely awful
• David (3/5): Poor - Location Smell , no towels, no sheets on bed ,
• Winnifred (1/5): Employee Drew was very racist. The beds were very nasty floor was wet room smell like mildew. - Bad place to stay the employee Drew is very racist Nothing met my standards bad place to stay
• Gene (4/5): - Closet doors would not open mold in shower spilled coffee on night stand odor on third floor hallway Rm 315 door kicked in, locks damaged, unrepaired afternoon receptionist talked on her phone while signing us in.
• Geraldine A (6/5): - As soon as you walked in the room, it glad a musty smell. I called the desk and said May have air freshener. There was a stain on the carpet. Front desk not so friendly but breakfast lady was very nice and good at her job. The pool area needed new furniture and one chair was missing an arm. The table was gross and no umbrellas. The furniture in the lobby needs to replaced too since chairs were worn.
• Juan (2/5): - Voided my
• Jasmine (2/5): - I wish I could submit pictures. These facility is filthy. Immediately walking into the room, you can smell mold. When looking around, you looked on top of the ceiling and there was mole from one end of the ceiling to the other. The curtains were dirty and the curtains also has spiderwebs near them and the AC unit. Both beds were dirty when you pulled back the sheets they had hairpieces all over them and stains. It was like somebody actually slept in the bed and the housekeeping just pulled up the covers. One bed had a pillow with fresh blood on it because it was bright red if the blood was old. It would’ve been dark. They also gave us towels which was minimum and they had stays on them and then I asked for more towels, and they only gave us two more for a family of five. I asked for more sheets as well, and she only gave me one thing of sheets, but then I went back down to get more sheets, and when I made the bed, both of those sheets had hair on them too, so we just dusted them off and got more covers to last us for the night. The AC unit only goes to 68 and it repeatedly cut off during the night so it makes it hot. And the shower does not dry nor does it work without leaving the water running in the sink. I told like five other guests that when I heard them complaining of the water pressure that is nonexistent unless you turn the sink on and let the sink run at the same time.The lady that worked last night May 4 did not care at all. She was not trying to get us another room
• Katina (4/5): - Water in bath tub was not draining out . Not enough of staff.
• James (2/5): - This was the dirtiest hotel I have ever stayed in. From the moment I walked into the lobby I should walked right back out! The lobby was dusty & the floors were clearly not clean as there was paper & dirt all over the place! I had to wait over 20 minutes to even get checked in because there was another customer ahead of me and the hotel employee was not trained properly on how to check in customers. Once I checked in I got into the elevator which had dead bugs, dust, dirt, and a sticky floor! I then got to my room when I opened the door I was hit by the strongest musty smell as well as streaks on the mirrors, dust all over the furniture and bathroom!
• Heather (1/5): Bad - No hot water. No remote for the TV. No mirror in the bathroom. Door did not close properly. But the worst part was getting to the hotel to check in and being told booking.com's card was declined after it was already paid and came out my account. Which left me having to pay for the room AGAIN coming out of my account again!! Unacceptable!! I will be canceling my future reservation for June!! Overall a horrible experience!!
• Marsha (5/5): Passable - It took 10 minutes for the water to get hot.
• Shannon (6/5): - Mould in the shower, water was not hot, no water pressure
• April (2/5): - Let me give credit where its due, the gentleman that checked us in was GREAT! BUT our room was FILTHY, the door lock was broken, the tub faucet was broken, the bathroom mirror was on the floor in the rest area, the TV remote did not work, and there was enough DUST bunnies in the room to make an entire family....
• Desmon (2/5): - Staff was pretty nice , the room was pretty clean , only thing I didn’t like was that I couldn’t close up the shades for the window ..we only had acces to open and close the sheer see through curtain . The shower pressure was pretty low ..the more hot water came out ,the pressure became even lower. Rooms are outdated . The remote did not turn on the television (turned on by hand ) volume buttons on the remote didn’t work .
• Shawn (10/5): Awesome service - Management and staff were wonderful!
• David (2/5): - My credit card hammond, made two Expedia, did not get authorized. So I don’t know where I stand because I needed to give the hotel a different credit card so I would have a place to stay.
• Vanessa (6/5): - Bathroom was dirty, shower curtain had mold and furniture was run down.
• Maggie (4/5): - The door to our room 218 wouldn’t lock and the thing that you lock from the inside. I sent my son downstairs to report the incident and it wasn’t handled properly but I will not spend another night there. The receptionist that checked us in was very friendly and she is God sent from heaven but the one that checked us out was the one that wasn’t so nice about the door situation but never again
• Dirk (2/5): - The room never was cleaning during my stay, no clean towels, no soap, bad breakfast and so on
• Tanya (6/5): Okay for the price - Stay was just okay. The ice machine was broken on my floor and water was everywhere. The lady at the checkout was not very friendly. The room was clean but the bathroom did not have any soap.
• Brook (2/5): NEVER stay here!! - Place is sooo disguising! The whole hotel had No water pressure , walls were so dirty! The sheets had hair in them, had to go to front desk and put new sheets on myself! Was told there was no management! Roaches in the lobby! I should have sleep in my car!
• Jeffrey (2/5): - Stopped refilling breakfast 2 hours before it was over and staff was rude.
• David (2/5): Terrible - This was the worse hotel I have ever been. Could not stay drove home at 12:00 No hot water, mold, bugs and floor was dirty
• Robert (4/5): - 1 no tv remote ( taken care of by front desk 2 bathroom needed a better cleaning. Bobbie pin in view in bathroom. 1/3 of roll of toilet paper with no replacement. One wash cloth only 2 towels. Very little water pressure ( maybe screens needed to be cleaned). 3 may have been some sickness in lobby that was not cleaned properly. 4 Breakfast was a disappointment no coffee or anything else really. Consisted of only toast bologna (been there a while) nothing else. 140.00. Not worth it at all.
• felicefortenberry (2/5): Terrible Terrible Terrible - This is the most terrible hotel! The only positive asset was the lady at the front desk! She was very friendly and helpful. The whole place was filthy and dirty. The hallways were disgusting as well as the room,especially the bathroom. There was only one wash cloth and a half of toilet paper roll without any extra. The curtains were off the rod and unclosable. I don’t know they could call breakfast breakfast. A piece of dried up bologna and gummy oatmeal. There was no coffee and this was at 7:00 a.m.! From reading reviews it is obvious that the management does not intend to improve in any way. They should be reported to the Health Department!
• Verified traveler (2/5): Not Clean - This was the worst place I’ve ever stayed at that had roaches crawling everywhere. Please review before booking any hotel. I’m so sorry I didn’t do that on this booking or I wouldn’t have not booked it.
• Halie (2/5): Worse stay - They had mold on the walls, roaches all over an in the bed, bugs in the carpet. Room was gross an nasty. All the front desk did was write it down a said they would look at the room.
• Joey (10/5): - Great
• SHAWN (6/5): - Goo location.
• Verified traveler (10/5): - It would have been nice if Bloomberg was available but I know that's the cable provider and not the hotel. The hotel was nice, clean, and quiet.
• Kaila (4/5): - They started mowing at 7:00 am on a Sunday morning. The breakfast was a joke, no plates, no juice except warm lemon water that tasted like lemon rind. The breakfast variety was very limited to just a few egg and cheese things folded together, sausage patties, nothing other than white milk. I even told the desk clerk and the lady working the breakfast area that was watching television in the main entrance that it was a joke.
• Charles (7/5): Good -
• James (1/5): Worst holt experience I have ever had. - There was no breakfast all week. Nothing at all to eat in the morning. I got charged 6 extra times for my room that week. There was no breakfast after it said it was going to be. My water would cut off in the middle of a shower. The T.V. Didn’t work. There was no phone in the room to call front desk or have a wake up call.
• Jaqouriee (1/5): Run away - They had bed bugs Had bed bugs and ppl as doing meth
• Jacobia (1/5): Bad - I booked a room online and when I made it to check-in The rooms were sold out. I still haven’t received my money back.
• Mary (2/5): 2 out of 10 - Lady at front desk tried to help No tv No bathtub plug No refrigerator Mold in bathtub Curtains torn down No vent cover on window AC Spiderwebs Elevator broken No continental breakfast
• Joseph (8/5): Very good -
• Honor (2/5): - The shower did not work. The fridge had a terrible stench, it was unplugged and the outlet was not easy to access. The baggage cart was difficult to manuver. No TV remote in the fitness center.
• Miriam (10/5): - Room was so clean and we had everything we might need. The restroom had tooth paste, toothbrush’s, razors and shampoo.
• Sylvia (5/5): Decent room wouldn’t stay again - Friendly staff Dirty microwave shower Volume on tv stuck at one level Heater did not work well in the room
• Jay (6/5): The only choice in town - Property advertised breakfast no breakfast is available currently. Room was dated. The bathroom had very low water pressure. The HVAC fan never shut off, even though in the off position.

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