Express Inn West Memphis
Location: 3700 Service Road Loop, West Memphis, Arkansas, 72301, West Memphis, US
Star Rating: 2 Stars
Property Type: Motels
About this Property
Convenient Amenities and Services
Enjoy the convenience of a 24-hour front desk, laundry facilities, and free self parking available at our property.
Comfortable Accommodations
Relax in one of our 56 air-conditioned rooms equipped with modern amenities like refrigerators, microwaves, and 55-inch LED TVs with cable programming.
Nearby Attractions
Explore popular attractions such as the Mississippi River and Southland Casino Racing, just a short drive away from Express Inn West Memphis.
Make your reservation today to experience a comfortable stay near key destinations in West Memphis.
Important Information
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 03:00 PM - 08:00 PM
Check-out: 11:00 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Wheelchair accessible parking
- Free self parking
- Casino nearby
- Wheelchair-accessible van parking
- Upper floors accessible by stairs only
- Stair-free path to entrance
Rooms Available
-
Standard Room, 1 King Bed, Non Smoking
1 King Bed
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, phone, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Paper towels
- Accessible bathtub
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, safe, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Soap
- Local maps
- Paper towels
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 2 Queen Beds, Smoking
2 Queen Beds
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Safe, phone, and local maps
Comfort - Air conditioning and daily housekeeping
Accessibility - Doorbell and phone notification
Need to Know - Toothbrush and toothpaste not available
Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Paper towels
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Standard Room, 1 King Bed, Smoking
1 King Bed
Internet - Free WiFi
Entertainment - 55-inch LED TV with cable channels
Food & Drink - Refrigerator and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and towels
Practical - Iron/ironing board, safe, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Toothbrush and toothpaste not available
Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Microwave
- Private bathroom
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Free WiFi
- Smoking
- Bedsheets provided
- Soap
- Local maps
- Paper towels
- Hand-held showerhead
- Doorbell/telephone notification
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Mary (10/5): - Everything was until check out
- Mary (10/5): - Great
- Mary (10/5): - Everything was ok
- Mary (10/5): - It was ok
- Donald (8/5): Good Value - The room was comfortable and clean. It was a good value for the money. I would stay there again.
- Brendan (4/5): - Room stank and overall could have been better
- Luke (4/5): - You get what you pay for. Wifi connect was horrible. Toilet bowl not clean. Tub not clean. Pretty decent stay.
- Denise (2/5): - Poor quality.
- Paul (8/5): - Nice place to eat close by
- Xenia (10/5): Twin birthday trip - I only have one minor complaint... the floors weren't completely clean. I could tell they had possibly spot mopped but it was alright I cleaned them myself because I have twin grandsons who love to be on the floorđđ
- Lacy (8/5): - The woman that checked me in was Super Sweet and had such a genuinely sweet smile. The room was nice and cool, the bed was Crazy Comfy, bed spread well had stains but sheets was clean
- James (8/5): - Accommodating
- Christina (8/5): - Over all we enjoyed our stay. The rooms were clean, staff was friendly. We will be ataying again.
- Verified traveler (8/5): - It was not clean had roaches floors not clean didn't have breakfast like said nice location room not like pictures
- Ashley (6/5): - Staff
- Ashley (6/5): - Staff and they don't clean the room the rooms good at all
- T (2/5): - Room was not cleaned properly bathtub and toilet very nasty Check in was not in hospitality manner " no hi how are you " just told room number and have key Dogs constantly barking outside door this place really needs more honest reviews and no fake ones posted
- T (2/5): - The checking greeting for this property is all less than professional and lacks hospitality the toilets are filthy I know because I checked backed into same room and it was not cleaned. This has been a repeated incident non smotroom smells like cigarettes and bathroom smells of urine bath tubs are very dirty not cleaned at all understandable the same guest check in mostly locals but no excuse for the lack of hospitality and immature greetings when checking in
- Lasharra (10/5): - Convenient
- Jenn (10/5): - It was nice
- Brian (2/5): - Nothing.
- Shineka (10/5): - It was great and they were very friendly! The rooms were great. Everything was clean and working!
- Rebecca (10/5): Clean n Cheap! - For the price: fantastic!
- Alicia (4/5): - Dirty room and bathroom. Mold on the ceiling. Filthy floors, appliances, countertops and refrigerators.
- Kayla (6/5): Just OK - For the price I would say itâs not bad, itâs a low budget type of motel. The furniture is mix match looks like they went to a rummage sale and purchased random items the room had new tile and stuff in the bathrooms. My smoke alarm beeped all night but the older man at the front desk was extremely hard of hearing and didnât communicate well. The house keeping that came exactly at 11 was rude and balled up our sheets and threw them off the balcony onto the ground in front of my car . But overall for a one night stay I was would consider it again
- Karen (10/5): - Recently renovated. Furniture is outdated.
- Miss (10/5): - This was a good room for me and prices wasn't bad at all.
- Yolanda (8/5): - I stayed in room 130. Before booking the hotel i had read the reviews and i saw they were mixed for the hotel and i didnt know what to expect. The area (West Memphis) is also an area i try to avoid but the rate on the room through expedia was just too good to turn down (I paid $48 total.) So i booked the room. Check in was quick. I was surprised i didnt have to show my credit card. I had called and checked in advance and i was told since i booked online all i had to show was my id. Good deal. THE ROOM.. Room 130 is on the back. When i walked in i was surprised to see a room nicer than i imagined. The bed looked super comfortable with a beautiful white comforter. The room had adequate lighting and came with a fridge and a wall tv. It had new flooring and ac. It had modern fixtures. The room was exceptionally clean including the restroom. The only negative s were the dated entertainment center and low to the ground toilet. I HELD MY BREATH WAITING FOR THE CREEPY CRAWLIES.. (Because if i had of seen anything that looked like a roach or bedbug i was out) But fortunately there were no pests in the room except for one teeny tiny little black spider by the base of the wall by the bed. So i laid down and slept.. One of the most comfortable pleasant sleep ive had in a very long time. It was quiet back there and the bed was soft, clean and warm. I knocked out until 9 am and woke up refreshed. The room was very good. For $48 it was definitely a bargain.
- Betty (10/5): - The property is okay canât get a uber to pick up after 8pm
- Cathy (8/5): - Clean, safe and efficient. Only thing missing was a chair to sit down in the room. Very affordable and conveniently located.
- Verified traveler (8/5): - Clean, safe and efficient. Only thing missing was a chair to sit down in the room. Very affordable and conveniently located.
- Chris (10/5): - Great place to stay the night at people are super friendly
- Chris (10/5): - Great
- Michael (10/5): - Everything was fine and very spacious
- Brieuna (10/5): - Great
- Dakota (4/5): - Smoke detector hanging, mirror dirty, mirror broken, wall unit knobs broken
- Chris (10/5): - Super clean rooms
- Chris (10/5): - Is the most nice people I have met
- Stephanie (6/5): - The conditions were bad. Cracks in the ceiling, black mold, water was luke warm. Trash left from previous stayers
- Laura (10/5): - Very nice people
- Michael (8/5): - Renovations going on in rooms. I got a renovated room..#216. It was ok to me. Clean(new), cable was easy to pick-up, water actially got Hot quick, friendly environment. The desk clerk was really good and funny. No BREAKFAST. A Mcdonald's and KFC and Loves is right there a couple minutes walk. Walmart is about a 4 minute drive. Not bad at all. I would stay again. Michael U.S. Army Veteran
- January (4/5): Keep the noise down. - Construction going on next door. All day,all night. They were playing loud music the whole time.
- Yves (10/5): - Not the fanciest or cleanest but good enough to stop by to get some rest
- Christopher G (4/5): Do. Not. Stay. Here. - I know you get what you pay for, and this room was about $40 a night, but I still feel like I overpaid. Disgusting room, things literally falling apart. Unfriendly front desk staff. I was there for three days, and I work nights. The first morning, I awoke to a loud banging and yelling âhousekeeping!!â at nine am. Later that day on my way out to work, I went to the front desk to ask why housekeeping was at the room two hours before checkout time, and was told âwell they have to do it sometimeâ and was also told that there werenât any âdo not disturbâ placards available, but was assured that one would be delivered for when I returned that night. Never happened. Got to experience two more 9AM wake up calls. So to wrap up DISGUSTING RUDE UNHELPFUL seriously, do not stay here. Pay an extra 20 dollars and go stay somewhere, anywhere else. Photo is of bathroom ceiling.
- Catherine (4/5): - The facilities are broken not fixed
- J (10/5): - Room was accessible, clean and quiet. Enjoyed our stay. Would book again.
- Qui (2/5): Horrible - It was horrible mold everywhere, moist smell in the rooms, changed rooms twice and still both nasty and not a king size bed that I booked but instead I was given double queen size beds.
- Verified traveler (10/5): Thumbs up. - Our go to stay spot when traveling through West Memphis. Beds are clean and comfy, staff is nice, safety has never been an issue. Definitely the better motel for the price.
- Anthony (10/5): - It was a quiet place nobody bothered me at all
- Marchell (10/5): - Truck friendly
- Michael (6/5): - D
- Christopher (2/5): - Place is filthy. Moldy bathroom, smoke detectors missing. Police were there 3x to deal with noisy, unruly guests. Terrible experience!!!!
- Lasharra (10/5): - Good place
- Robert (8/5): Safe place to stay - Out of all the places in West Memphis it was the most economical and safest. Plenty of hot water and the beds are comfortable.
- Trindell (2/5): - Bedbugs is bad I need a rerund
- Chad (2/5): - Donât take your family here
- Robert (10/5): - Staff is courteous and kind. Building needs a remodel asap
- Lakevia (10/5): - One of the best rooms in West Memphis!
- Timothy (8/5): Get what you pay for. - Room wasnât very clean. Floor dirty. Everything worked except plug for microwave. Ok for the price.
- Robert (8/5): - Great place to catch some zzzz's
- Tina (6/5): - The staff were nicer than most we met around the area but property was not very good
- Kedrick (10/5): - Ok
- Hannah (4/5): - The beds were dirty
- Lasharra (10/5): - Peaceful stay
- Mary (10/5): - I always stay there when visiting friends. Very friendly staff and accomodate when needed. I stay at least 3 or 4 times a year to where the staff know me lol
- Jayr (8/5): - Good
- Jo Ann (4/5): - Stains on sheets and top cover on bed in need of a remodel. Stains in bathroom onto. On bathtub and on walls. Just because I got a discount doesnât mean I should get the worst room.
- dionisie (10/5): - Just what I needed
- Lasharra (10/5): - Quiet and clean neat rooms
- Krista (2/5): - Roaches
- Carlos (4/5): - I would expect better place from Expedia. Their bedding was clean but old and wear out. Walls were dirty like grease. The door knob was non-functional, and much more. Advertise breakfast, but only gives coffee. A complete disappointment.
- Muktar (4/5): - the room i stay in was leaks in roof the sealing not fix the phone broken the furniture old feeding the heir dryer very denger to use
- Collins (8/5): - Itâs okay
- John (2/5): - Fleabag hotel, toilet seat wasnt properly bolted down, security locks did not exist ceilings cracked, stunk so bad we went to the truck stop next door to shower and change into fresh clothes when we left
- Kanisha (8/5): - Nice check in! Good service
- Jay (10/5): - Everyone has been nice and helpful. Quiet and clean lodgings.
- Ray W. (4/5): Dirty, nasty!! - It was supposed to be a non smoking room, it reeked of cigarettes had to get my fabric refresher spray and spray it in the room. Mattress sucked. Pillows inside pillowcases were stained. The bedspread had stains on them. Just a nasty room. Oh didnât even take a shower in that place because the bathtub was dirty. Never stay here again!!
- Garrick (8/5): - It was good overall no complaints
- Megan (6/5): Donât do it. - Dirty. Bed was hard as a rock. Cracks in the ceiling. Walls and baseboards were nasty. Couch in room looked like it came from a dumpster. Got charged a fee to use my debit card at check in. No breakfast as advertised.
- Christy (2/5): - No blanket only sheets. Furniture is way outdated, dirty and literally broke. And the smell was awful.
- William (8/5): - Big neon sign advertising free breakfast... No breakfast or even coffee. No coffee in the room., no ice.. Room very beat up.
- Johnny (6/5): - Was nice
- Charles (6/5): Not bad - It wasn't bad it wasn't great but it was a place to lay our head for the night
- Suzanne (10/5): - The lady at the front desk was super nice
- Donna (4/5): - It was of the worst stay I would not recommend this place to anyone.
- Cliff (10/5): - Love it
- Richard (4/5): - Dirty, run down, ready for the bulldozer. I give up on trying to save a few bucks. I'd rather sleep in the car. But if I want a shower in the morningit will cost
- Rebecca (10/5): Good room's - It was good clean safe and mostly quiet place and for the price you get it for online it can't be beat.hot shower and comfortable bed and cable TV actually has plenty channels
- Gary (10/5): - Great staff
- Mary (4/5): - The property was very dirty and the overall room was less than fresh. I don't think the room has been cleaned properly in a very long time. The guy at the desk who checked me in was friendly tho.
- Rebecca (10/5): Very happy - Very well worth the money.very good cable TV . Very good beds and good hot water and very clean
- Ashley (10/5): - Staff was very friendly and helpful. Weve stayed here numerous times and the rooms are always clean. Safe and quiet. Never had any problems. Everytime we come to West Memphis, this is where we will stay. Excellent prices!!!!
- Penny (2/5): - I didn't like anything about it. The room was traumatic. I will never forget about the amount of burgers in the room. It was like a nose exploded. I could not use refrigerator because I thought I might get a disease from the door. The shower has never been cleaned since the hotel was build. You would blade and scrape off the scum. I know it sounds disgusting but that was literally how it was.
- Rebecca (10/5): - Everything
- Travis (10/5): - Great
- twylah (4/5): - They need to clean the tolmsy
- charles (6/5): Fair Price - It was ok for the price. It wasnt run-down or dirty, but it could have used some paint touch ups and minor repairs like towel bars that were broken and light covers replaced. But cant really complain. For New Years Eve it was only $45 for a double room. I'd come back.
- Darden (2/5): - This place is terrible. Walked in to our ânon-smokingâ room that was clearly smoked in a lot, the smoke detector had been ripped out of the ceiling with exposed wiring. There was mold in the bathroom as well as cracks/hole in the ceiling. The sheets were stained and there was dust and dirt caked around doorways and the beds. Do not stay here. They also will not refund you. We were in the room for 45 minutes and they refused to refund us.
- Gary (2/5): - Good service cleaner room
- Gary (10/5): - Greatest staff clean rooms
Photos
