Hotel Arena Fes

Location: Rond point de Marjane Agdal, route de Meknes,, Fès, ma

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Family rooms
• Pets allowed
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Sauna
• Massage services
• Currency exchange
• Hammam
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Shared kitchen
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Pet basket
• Manicure
• Pedicure
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Mobile app for room service
• Supervised childcare/activities
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Self parking (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Games
• Housekeeping on request
• Private picnics
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double Room

  Guests will have a special experience as this double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Executive lounge access
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Shower chair
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room with Balcony

  This double room features a pool with a view, sauna and fireplace. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Washing machine
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Fireplace
  • Additional toilet
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Executive lounge access
  • Sauna
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Barbecue
  • Bidet
  • Computer
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Shower chair
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Fruits
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room with Balcony

  Guests will have a special experience as this twin room offers a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 2 beds.

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Executive lounge access
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Shower chair
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Twin Room

  Guests will have a special experience as the twin room provides a pool with a view. This air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Fax
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • DVD player
  • CD player
  • Toilet
  • Private bathroom
  • Heating
  • Dressing room
  • Slippers
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Hardwood or parquet floors
  • Dining area
  • Executive lounge access
  • Private pool
  • Tumble dryer
  • Wardrobe or closet
  • Bidet
  • Hypoallergenic
  • Cleaning products
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs only
  • Drying rack for clothing
  • Toilet paper
  • Child safety socket covers
  • Books, DVDs, or music for children
  • Baby safety gates
  • Shower chair
  • Infinity pool
  • Pool towels
  • Shallow end
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Eugenio (1/5): Hotel inaffidabile - tutto! siamo arrivato in hotel e le due camere prenotate non era disponibili. abbiamo dovuto trovatore una sistemazione alternativa alle 23 con un neonato. al banco ci hanno assicurato una stanza per i giorni successivi ma il giorno successivo hanno comunicato che erano nuovamente pieni. quindi abbiamo dovuto cercare per la seconda volta un altro Hotel. Inaffidabili.
• Eugenio (1/5): Servizio al cliente pari a zero. inaffidabili - tutto! siamo arrivato in hotel e le due camere prenotate non era disponibili. abbiamo dovuto trovatore una sistemazione alternativa alle 23 con un neonato. secondo loro la colpa è stata di Booking. Quindi al banco ci hanno assicurato una stanza per i giorni successivi ma il giorno successivo hanno comunicato che erano nuovamente pieni. quindi abbiamo dovuto cercare per la seconda volta un altro Hotel. Inaffidabili.
• Rachid (1/5): Un hôtel médiocre - Rien car j’avais une réservation confirmée via booking et ils m’ont dit l’hôtel est complet sans aucune explication aucune considération pour le client
• García (3/5): Decepcionante - La habitación olía a cañería. La luz del baño no funcionaba. No me cobraron lo que ponía en Booking.
• Abdelkrim (1/5): - Ils ont pas voulu me donner la chambre malgré la réservation sous prétexte qu'il y a pas de place. Ils préfèrent la vendre directement au client. Cordialement
• FOISSAC (5/5): -
• Mimoun (5/5): - Le personnel sympathique Les taies d'oreiller sentait la sueur d'autre personne
• Hicham (8/5): -
• skalli (3/5): Déçu - Beaucoup de manquements .Pas de frigo-pas de cafetière. Pas chaleureux . Pas de cintres , Trip simple
• ALLAL (10/5): Hospitalité remarquable et détente garantie - Notre séjour a été tout simplement remarquable. L’équipe s’est distinguée par son professionnalisme, sa bienveillance et sa disponibilité à tout moment. La piscine, impeccablement entretenue, a rendu notre expérience encore plus agréable. Nous recommandons vivement cet établissement pour la qualité de ses services et l’excellence de son accueil. rien
• Houda (1/5): -
• Jimmy (8/5): - Literie ,piscine ,personnel . Chambre . Franchement une grande chambre avec une piscine modeste mais propre et sympa . La propreté de la chambre et la literie sont au rendez vous . Le personnel de réception est très gentil , accueillant et souriant . Un peu de bruit dans les couloirs et à cause des bip des portes car les gens ont du mal à comprendre le principe de bien fermer une porte mais Un bon séjour dans l'ensemble donc je reviendrais Je recommande fortement cet hôtel ..
• Guest (7/5): - le personnel est très bien très bonne accueil ils nous ont indiqué ou aller manger ou aller ce promener Le bruit via la route très proche de l'hôtel
• Farida (8/5): -
• Hamid (3/5): - J ai passer une seule nuit aulieu de 2 nuits J ai pas été remboursé
• Mohammed (6/5): Pleasant - Not far from where I was going to That they don’t accept card. As Iv been twice. They only take cash. Also such a big hotel. No iron available what a shame
• Yassin (10/5): Exceptional -
• Mr (1/5): Bad - Nothing. The hotel refused to take into account my reservation.
• Imad (3/5): Poor -
• Imad (1/5): Bad -
• Khalid (8/5): Very good -
• Adil (10/5): Exceptional -
• Jawad (5/5): Passable -
• Sofiane (10/5): Exceptional -
• Mohammed (10/5): Exceptional -
• Soufian (4/5): not a good place - nothing noises from the other rooms smelling really bad on the stairs rooms
• Haitam (1/5): Bad -
• Krzysztof_Ksieski (8/5): Friendly hotel - Nice hotel on the outskirts of Fez. Nice and clean rooms with balcony. The hotel has a swimming pool and a Marjane supermarket is nearby. Meals are modest but tasty.The rooms are cleaned daily. I recommend the hotel when visiting the city...
• Mohammed (8/5): Good - It was ideal where we needed to be It’s quite large but could do a better buffet breakfast
• Robert (7/5): Good -
• Michael (4/5): 1 or 2 star hotel pretending to be a 3 star hotel - Comfortable beds No AC and staff couldn't fix it. Disgusting pool covered with bird droppings and wasps. Limited breakfast options
• Hicham (4/5): Disappointing - They didn’t change our towels we went out for some hours we came back to the room They not really good enough to look after the clients
• I (8/5): Very good -
• Abderrahim (9/5): Good - Excellent 👍 Everything
• Mohammed (6/5): Pleasant -
• El (10/5): Exceptional - Professional treatment from all hotel staff. Very clean place. Clean and air-conditioned room. Enjoy a quiet night away from the noise
• Gul (8/5): Very good -
• Gerhann (1/5): Arena Hotel Fes - The swimming pool was pleasant and it was close to a very good restaurant. The staff was miserable and unhappy. They happily stood by and watched my wife and I carry all our baggage from the roadside into the hotel and did the same when we left. The food was overpriced and terrible. I can go on and on...
• Athl2000 (9/5): Superb - the staff are nice and friendly
• Islam (8/5): Comfortable and spacious room - Balcony All good
• Fatima (5/5): Passable -
• Athman (7/5): Good -
• Andreza (6/5): Pleasant -
• Sakina (3/5): Poor - Not much. You get what you pay for. Old unclean looking bathrooms, musty and unclean smelling sheets and pillows, unlit hallways and staircases, and creaky questionable elevators. I don't mind old decor and don't expect fancy stuff for the price paid but the room was unclean, the A.C was not working, and we had to use the flashlight on our phone to just walk through the hotel and up the stairs. What sort of hotel does not have the lights on?
• Bouchra (10/5): Exceptional -
• Shamsul (1/5): avoid this hotel - the room spacious disappointed with the manager who shouting & swearing since asking to pay breakfast which was included in room price
• Abdelfettah (6/5): Pleasant -
• George (6/5): Pleasant -
• El (10/5): Exceptional -
• Boris (9/5): Superb -
• Athl2000 (8/5): Very good -
• A (8/5): Very good -
• Mohammed (1/5): Bad - Shower very dirty Room isn't secured
• Athl2000 (8/5): Very good -
• Nada (7/5): Good -
• yewtreebottomwalker (6/5): OK hotel . Nothing special. Very very budget. Stale croissants (very stale) were offered at the breakfast buffet - The room is OK but a bit basic. The breakfast was not good. They had cereals but no milk. The tea on offer was only Moroccan sweet tea and the coffee was lukewarm. You had to go a bar area where they were washing up the dishes in the sink behind to get the hit drinks. There were plenty of pastries on offer but the 2 I tried. A plain croissant and a chocolate croissant were both really stale. The only jam was like an apricot but very runny. Not good to start the day . One of our party has very very smelly drains in the bathroom.
• Mourad (7/5): Good - we arrived late evening, the manager was there at that time he received us with a smile ,the room was good and big . nothing
• Ahmed (9/5): Superb - The receptionist is top Airco could be silent
• Cambodiathenice_com (10/5): Exceptional -
• Saud (7/5): Good - staff ..
• Jamila (9/5): Good, kid friendly and lovely staff - I liked that it was available last minute and the fact that it was clean and kid friendly. I was also surprised that there was a pool there. The staff were extremely friendly and their service was good. The fact that I woke up in the middle of the night to find a live cockroach on the floor.
• JanineP40 (8/5): Good Amenities - We stayed at this hotel as part of our tour and enjoyed 2 nights. Our bed was comfortable, the area may be by a busy road and across from a large supermarket, but the room was quiet. Great wifi, AC worked well, in room safe, hair dryer but no fridge. Swimming pool, big restaurant area with cafe making ability. Lifts available and large lounge area. TV’s in room.
• seekerinasia (8/5): modern and clean - a good break from the traditional Moroccan style accommodation to this modern hotel. Good size room, modern amenities but poor wifi connection in rooms, basically none. Located outside of town, but a supermarket just about 10mins walking distance. That was convenient.
• Roselilyoz (8/5): Clean and comfortable - We stayed here for 2 nights as part of a tour. We enjoyed the large comfortable room with balcony. There was an issue with our shower but they fixed it straight away. The breakfast was quite good, with local food and the staff were helpful. It was good that we could walk to the large shopping mall over the road.
• AndrewS9142 (8/5): Modern, Clean and Quiet - This is a very modern hotel with large, clean and comfortable rooms. The staff were friendly, very helpful and courteous; they also provided an efficient bagage porter service. Breakfast was a limited choice, but quite acceptable. It is located quite a distance from the centre of Fes, but this means that the hotel is quiet with easy access by road. Also the hotel is just across the road from a large supermarket, which makes it easy to purchase supplies for a road trip.
• Noseason (8/5): Comfortable Hotel - Nice and clean and room is spacious.Quick check in. Breakfast is limited but good enough. The facilities in the room is basic. Location is close to the Old Medina. Will recommend this hotel for a short stay.
• 618janices (6/5): Large modern style hotel - Nice large Hotel but quite far out. This hotel was on a main road opposite a large supermarket. We only stayed here for 1 night, luckily we were on a tour so our minibus took us into the town for our evening meal. It is too far out of the way for our liking. It’s a large modern hotel, not in the Moroccan Traditional style at all. Very clean, and nice staff etc. Breakfast buffet was very basic and not sufficient. Just not what we expected on our tour. The only reason we would not go back to this hotel is the distance to the town, that’s all.
• Stobon (8/5): Clean and very nice people - It seems to be very new and they kept our room very clean. Our room was also spacious and the wifi has very good signal, so we did not have any discomfort. The people from the front desk and during breakfast had a great service attitude. Moroccans are in general nice but the niceness here stood out. It is also very close to a Marjane Mall so you can conveniently go walking.
• GiannisTsivgoulis (8/5): Very good! - Very clean and big room. Comfortable bed and big balcony (we had view at the pool). Very close to the old medina (10-20 dirhams by petit taxi). Big bathroom and nice food. Very kind staff, they helped us a lot. The mall is very close and has many shops and restaurants. Also close to the railway station.
• LAURENT (8/5): Hotel Sympa - Bon accueil , personnel sympathique , l hôtel se trouve a la sortie de Fès route de Meknès
• 504mariuszt (8/5): Very Good hotel - Clean room, cofortable bed, delicious maroccan food, very kind and helpfull staff, small but fine swimingpool. Hotel is close to street, do there is nois od the cars, but it id not too loud Polecam hotel, bardzo czysto, smaczne jedzenie, miła i pomocna obsługa
• FREDERICK (6/5): Bizarre - Acceuil plutôt pas male sauf qu'à notre arriver notre chambre réserver trois jours avant à était annuler suite à un soit disant erreur, cette hotel manque de dicipline au niveau des tarifs proposer sur hotel.com, heureusement nous avons eu le plaisir d'avoir une chambre standard avec notre lit double réserver à l'avance, m'algrè ça la ventilation de la salle de bain ne fonctionner pas et beaucoup d'odeurs désagréable si dégagé, heureusement encore une fois que ce séjour n'a durée que une nuit, la chambre en général ressemble plutôt à une chaine d'hotel (Ibis ou accorthotel) classique, un grand balcon très bien, une bonne télévision, un lit double confortable, une climatisation agréable, il manque cependant plus de prise éléctrique il n'y en avait que une dommage et un petit frigo pour rafraichir les boissons serai souhaitable! Le couloir n'était pas bien éclairer et les détécteurs de la lumière ne détécté pas bien les présences! Le petit déjeuner était standard et nous étions inquiète de ne voir que nous au petit déjeuner, il manque des clients dans cette hotel, nous avons eu l'impression d'être les seuls dans cette établissement! Mon avis est plutôt décevant puisque les trois étoiles ne sont pas fais pour cette hotel.
• 247marky (8/5): Nice hotel - The hotel is comfortable and clean with good internet connection. Staff are very helpful and the food (dinner + breakfast) is tasty and portions are filling. The rooms could do with more power plugs and we had some issues with the lights during our stay.
• ibn slimane (10/5): Hôtel bain placé et très propre - très bien passé hôtel très propre personnel très gentille proche de la ville pas loin de moulay akob c'est l'idéal très très bien hôtel trois étoiles et mérite cinq étoiles

Photos