TownePlace Suites by Marriott Charleston-West Ashley

Name: TownePlace Suites by Marriott Charleston-West Ashley
Address: 805 Orleans Road, Charleston, us

Location: 805 Orleans Road, Charleston, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

TownePlace Suites by Marriott Charleston-West Ashley boasts an array of luxurious amenities including free bikes, an outdoor swimming pool, and a fitness centre. Guests can also enjoy the beautiful garden area, perfect for relaxation.

Comfortable Accommodations

Each guest room is equipped with modern conveniences such as air conditioning, a fridge, and a coffee machine. Selected rooms even feature a kitchenette for added convenience. With free toiletries and cozy bed linen, guests are sure to have a comfortable stay.

Convenient Location

Conveniently located just 8.9 km from Charleston City Marina, this 3-star hotel provides easy access to nearby attractions like Harmon Field and Cannon Park. Plus, with Charleston International Airport just 12 km away, traveling is a breeze.

Book your stay at TownePlace Suites by Marriott Charleston-West Ashley now for a delightful and memorable experience!

Important Information

When traveling with pets, please note that a non-reundable extra charge of $ 100 per room, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 35 pounds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Outdoor furniture
Pet bowls
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Swimming nearby
Bicycle-friendly property
Electric bicycle charging station
Charcoal grill
Bulk dispenser for toiletries

Rooms Available

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 King Bed and 1 Double Sofa Bed
355 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Dining table
- Sofa bed
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Studio, 2 Queen Beds (Mobility Accessible, Tub)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Dining table
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Studio, 2 Queen Beds (Hearing Accessible)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Dining table
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Studio, 2 Queen Beds (Full Kitchen)

2 Queen Beds
409 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable bathtub seat, wheelchair accessible, low-height view port in door, portable shower seat, transfer shower, low-height counter and sink, low-height bed, accessible bathtub, visual fire alarm, raised toilet seat, low-height door lock, wheelchair-accessible bathroom vanity, lever door handles, height-adjustable showerhead, wheelchair-width doorways, grab bar near toilet, doorbell and phone notification, low-height electrical outlets in bathroom, low-height desk, and closed-captioned TV
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Dining table
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 1 Bedroom (Hearing Accessible)

1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Dining table
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 King Bed and 1 Double Sofa Bed
356 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Dining table
- Sofa bed
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed
467 sq feet

Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, queen sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable bathtub seat, wheelchair accessible, low-height view port in door, portable shower seat, transfer shower, low-height counter and sink, low-height bed, accessible bathtub, visual fire alarm, raised toilet seat, low-height door lock, wheelchair-accessible bathroom vanity, lever door handles, height-adjustable showerhead, wheelchair-width doorways, grab bar near toilet, doorbell and phone notification, low-height electrical outlets in bathroom, low-height desk, and closed-captioned TV
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Dining table
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Studio, 1 King Bed with Sofa bed (Full Kitchen)

1 King Bed and 1 Double Sofa Bed
355 sq feet

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Raised toilet seat, grab bar near toilet, low-height bed, transfer shower, wheelchair-width doorways, wheelchair-accessible bathroom vanity, closed-captioned TV, height-adjustable showerhead, low-height desk, visual fire alarm, low-height counter and sink, doorbell and phone notification, wheelchair accessible, lever door handles, low-height view port in door, low-height electrical outlets in bathroom, portable shower seat, and low-height door lock
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Dining table
- Sofa bed
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Hand-held showerhead
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 2 Bedrooms

2 Double Beds
900 sq feet

Layout - 2 bedrooms
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Portable bathtub seat, wheelchair accessible, low-height view port in door, portable shower seat, transfer shower, low-height counter and sink, low-height bed, accessible bathtub, visual fire alarm, raised toilet seat, low-height door lock, wheelchair-accessible bathroom vanity, lever door handles, height-adjustable showerhead, wheelchair-width doorways, grab bar near toilet, doorbell and phone notification, low-height electrical outlets in bathroom, low-height desk, and closed-captioned TV
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Wardrobe or closet
- Stovetop
- Dining table
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Wheelchair-accessible bathroom vanity
- Portable bathtub seat
- Portable shower seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Bathtub grab bar
- Accessible bathtub
- Visual fire alarm
- Doorbell/telephone notification
- Lever door handles
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 1 Bedroom (Mobility Accessible, Tub)

1 Queen Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches and recycling bin
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Stovetop
- Dining table
- Transfer shower
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Closed captioned TV
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
King Studio with Sofa Bed

This room features a flat-screen TV with cable channels. A kitchen is provided as well.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
Queen Studio

This room features a flat-screen TV with cable channels. A kitchen is provided as well.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Coffee machine
- Linen
- Dining table
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
One-Bedroom King Suite

This room features a flat-screen TV with cable channels. A kitchen is provided as well.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Adapted bath
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
Two-Bedroom Suite

This room features a flat-screen TV with cable channels. A kitchen is provided as well.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Toilet
- Microwave
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
King Studio with Sofa Bed - Hearing Accessible

The studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers a dining area, a wardrobe, a sofa, a carpeted floor and a flat-screen TV. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Dishwasher
- Video
- Private bathroom
- Heating
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Wardrobe or closet
- Oven
- Stovetop
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Hearing accessible
King Studio with Sofa Bed - Hearing Accessible

The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Cots
- Hearing accessible

Guest Reviews

Erik (8/5): Gute übernachtungsmöglichkeit um Charlston und Umgebung zu erkunden - Netter Poolbereich, gutes Frühstück gut amerikanische Verhältnisse. Fussläufig wenig Möglichkeiten.
Mary and Kathy (8/5): - Enjoyed breakfast We had sofa sleeper on our room but no sheets & etc. Also you could not dial for service and had to go Shem and request sheets
Laura (4/5): Unsanitary - The convenience in location. The staff was friendly. Our room had several broken items including the toilet paper holder, peep hole on the door wouldn’t close, the door itself was crooked and difficult to open and let light in through it’s crookedness to the frame, not all lights worked and the shower door didn’t seal as it should and soaked the floor each shower. There was also mold growing in the wall art. The worst part was the bugs. Our sheets for the pull out bed had a giant dead cockroach and the bathroom was crawling with baby cockroaches. If it hadn’t been such a packed weekend in town, I would have left but all the other hotels were booked.
Lisa (8/5): -
Aisha (5/5): - Parking was great location was nice Room was clean but they did vacuum the floor .the pool was dirty (GREEN) and the door to get back in was broken we had to walk around the whole building to the front desk . The ice maker was broken and we was on the 3rd floor . They said they will have it fix they lie for the 4 days we stay , they did nothing just like the pool and our floor was dirty . Once we completed they treated us like SH*T .
Olivia (10/5): -
Donohue (10/5): -
smith (9/5): -
JOHN (10/5): - Very friendly and helpful from desk Nothing
James (9/5): -
Christina (10/5): - Breakfast had a good selection and always replenished. Staff was friendly and helpful. Pool was not available. Could have been the weather though.
Stacey (8/5): -
Guest (10/5): -
SHAKERRA (10/5): -
Adam (8/5): Good value for the location & price. Plenty of restaurant and activities close by. Will stay again. - solid price for location. bed was more firm than I like
Andreiana (10/5): - Everything the staff location the front desk lady absolutely loved her Nothing really if I wanna be picky parking lol
BobE (9/5): -
Wanda (10/5): -
Fernanda (10/5): I felt very safe. It was comfortable. The front desk, including the housekeepers were very kind. - Great day, very clean. The staff is amazing. Very accommodating and respectful. Nothing i did not like. I just wish they had an office room to use a computer for work.
Francine (7/5): - Staff were excellent, friendly and helpful. The rooms are in need of renovation. Carpets were ripped, walls were chipped and peeling.
Artur (3/5): -
Betty (10/5): -
Douglas (8/5): This hotel offered us a cozy space while we moved from Charleston to Richmond with two cats. - The breakfast offered a good variety. I loved the location, which was close to highways but was quiet. I was surprised by the smallish size of the room, but I'll blame myself for not paying closer attention during booking.
Rachel (9/5): -
Leandro Cecilio (9/5): -
Tanya (10/5): -
Bradon (10/5): -
Rhina (7/5): -
Martha (7/5): - It was nice to have breakfast available on Thanksgiving morning. The breakfast selections were not particularly tasty. Turkey sausage was not a favorite. The shower leaked all over the bathroom floor despite repeated efforts to fix the problem.
David (4/5): - Out of 4 nights there, we were moved to 3 different rooms. 1st room was dirty, 2nd room had no heat, so we froze in 40 degree weather all night, 3rd room the sleeper sofa was broke.
Diane (9/5): - The friendly front desk staff. Not applicable
Alexander (7/5): -
Virgil (10/5): Comfortable - Great location and comfortable stay!
Geri (2/5): Stay elsewhere - Awful! Dirty! Never again Dirty!
Gaxenia (8/5): -
Patricia (6/5): - The room was smelly, also the door makes an awful noise when you open and close it. The amount of money you charge you should also have higher quality of mattress and Sheets, comforter. Honestly the only thing I personally enjoyed was your breakfast.
Robert (6/5): - It was Ok. Not the best, but not the worst. Hotel needs an update.
Stephanie (10/5): -
Christopher (10/5): - Large Kitchen area with bigger fridge.
Rafael (10/5): - Nice room, clean, and comfortable.
Anne (10/5): Excellent - Kitchen is set up as if you were home. Staff was super friendly and helpful
Alan (10/5): Nice place to stay in West Ashley! - Staff super friendly and accommodating. Excellent complimentary breakfast bar available every day. Nice gym facilities onsite. Nice location in West Ashley; shopping.amd dining options nearby. Bus stop to downtown Charleston nearby. In-room kitchen is great to have. Loved the roll-out desk. Room temperature control a little confusing, but not a big deal.
Erica (10/5): - All good, great staff.
Rob (8/5): -
Thomas (4/5): - Nice area. No house keeping at all. We stayed there four nights. Had to put towels and trash in the hallway. The guy at front desk gave us towels and trash bags and told us he didn't have anything to do with house keeping. The bathtub was stopped up and nothing was done about it. I was very disappointed with the service. Kind of ruined my vacation.
Chanise M. (8/5): - Nice. Safe. Quie3.
Tenee (10/5): - Friendly staff and check-in was smooth. More parking would be a plus.
John (10/5): Nice Hotel. Good Location. - My wife and I stayed here while visiting our son that lives in Charleston. Nice hotel and with a good location.
Glenn (10/5): - All was good.
Rebecca (10/5): - Customer service was excellent and very acknowledgeable of the area.
Arnold (10/5): - Nice accommodation
Robert Eugene (2/5): Was disappointing for a Marriott. - Breakfast was fine. Carpets were torn. Needs replacement.
Tom (8/5): - Stayed in Large handicap accessible room. No means to keep water from roll-in shower going all over bathroom floor, posing slipping hazard. Breakfast was mediocre. Furniture in room had some damage. Palmetto bug in bathroom upon arrival.
Junaly (8/5): The check in receptionist - The lady that checked myself and family in on 8/31 around 4-5pm went above and beyond to get us checked in. We had some mishaps with booking.com via virtual payment. I apologize I did not get her name. Thank you!!!!! The breakfast and coffee can use a little upgrade.
Marcia (10/5): -
Henry (8/5): - Looks like it had been updated since our last stay
Alan (10/5): - hotel was great but when I wanted to extend the stay hotels,com was a joke. couldn't find it AI wasn't help even with itinerary #
Tirsa (10/5): - The only I didn't like is the Internet is slow and the TV is not enough options in the application for streaming movies on Amazon on the TV because Internet issues on the laptop.
Ben (6/5): - Bed was hard as a rock and my head sunk right through the two pillows. The AC unit turning on and off was so loud it woke me up throughout the night. Was not a comfortable night sleep. Liked the kitchenette and the free breakfast is one of the better ones
Cathy (8/5): - It was the avg hotel breakfast None of kitchen lights worked
Jessica L (10/5): Always Top Tier Service and an Enjoyable Stay - We absolutely love this hotel. The staff are friendly and always have good feedback about local things to do. The continental breakfast is good. The rooms are super clean and up to date. We have stayed here before and were thrilled to get placed in the same room as last time. It's quiet and convenient to downtown Charleston, Folly Beach, and the airport. We will always stay here when we visit the area.
Kathy (10/5): - Greta place to stay. Clean, and a very friendly staff.
Courtney (10/5): -
Rocio L (10/5): -
Aaron (8/5): It was fine. It was just a one night stay. - Girl at desk was very friendly. The way the tv was in the room. It was at the foot of the bed on a wall to the right. Not easy to watch. Also the streaming apps would not connect.
Andrew (10/5): - Plenty of room for the wife and kids. It was a family event and we went a day early and let us merge the reservations so we did not have to change rooms. Great place overall.
Lakeysha (10/5): - I’m OBSESSED with Charleston Sc. We celebrated our son’s birthday here SEVERAL times. We loved it & came to celebrate his 19th birthday. The hotel was clean, spacious, welcoming, very well stocked, and whatever we needed they provided instantly. The beds were comfortable & clear of all bugs (bed bugs) the bathroom was clean too. I have NO COMPLAINTS! I didn’t want to leave. It felt like home. I DEFINITELY recommend this hotel. We had a 2 bdrm corner room. Room 233 My husband, myself, our son, & our daughter had more than enough space. We always over pack but that wasn’t an issue. On our last day we saw 2 housekeepers & they were very friendly. Thank you TownePlace Suites you made our stay very pleasant.💜💜
Tiffany (8/5): Beyond comfortable!! - The breakfast was a little lackluster. But the food area was clean. My son, who is a cadet at The Citadel and it was his last sleep before going back to school said the bed was the best bed he’s ever slept in!! I’d love to know what the make of the mattress is!! I’d like to stay the ENTIRE staff we encountered while our one night stay was AMAZING! So kind and helpful! Briauna is the one who checked us in, she was so very sweet and helpful. She gave us helpful info about restaurants around town and made sure we were comfortable for our stay. She was very enthusiastic about my son being a Citadel cadet. I think it was the maintenance manager, he was so personable. He talked to my son while we were waiting for the elevator and was very engaging and fun to talk to! The lady who checked us out was also incredibly nice, I didn’t get her name. Your entire staff is doing the right thing and you should be pleased they are representing your company! We will be back for our next stay! Thank you!!!
Kathryn (4/5): - I booked this hotel because the rooms have full kitchens and I planned on cooking dinner each night. I called the hotel to ensure that the rooms did have everything needed to cook meals for a family of 4 and I was told yes, they did. When we arrived and were assigned a room, after unpacking half of our items, we realized that the handles for the stovetop were broken and the cooktop would not work. We repacked our things and were assigned to a new room that did have a working cooktop. However, the only cooking item in the room was an extremely small pot and lid that I could pick up with one hand. The first morning the breakfast at the hotel was fine, it was a weekend and the breakfast included biscuits, grits, waffles, etc so that everyone in my family had something to eat. Unfortunately, that is only offered on the weekends which I did not know before booking this hotel. There were no plain biscuits, no waffles, no grits and the orange juice was out 2 days in a row. The “scrambled eggs” were undercooked each day we were there. Both my husband and I experienced rude service from most of the staff, only the young woman who checked us in was professional and seemed to understand that she was working a job. When my husband asked the front desk for more bath towels, she sighed because she was on her cell and acted put-out to have to stop her personal conversation. I had to ask the front desk for pool towels and the man acted the same way, also on his cell the whole time.
Amy (8/5): - The bed was great, the service was great, the price was great and the coffee was good. The breakfast was terrible, the water pressure was low, and the parking lot was frustrating. Other than that, it was good and I would stay again.
Raafat (10/5): - Awesome.
Sascha (7/5): -
JANET (10/5): - Very nice room. A few problems with loose shower head and beds were comfortable. I would stay again
JANET (10/5): - Very nice property and wonderful breakfast
Abinash (8/5): Not worth the Marriott experience. - Found a small cockroach in the bathroom. Well that should be fixed. Service is something that certainly can improve. Asked for bedding set for the sofa bed got blanket that was not even fully dry. Rooms can have more towels. 4th floor had weed smell at times. These thing have to be stopped. Breakfast is good though at times refill can be a bit slow.
Elizabeth Ann (10/5): - I stayed at Towne Plaza Suites for 5 days.This was my first time to Charleston. I arrived at Towne Plaze after a terrible experience with car rental situation.I was teary eyed and Valina staff at desk was amazingly kind. The enire staff were so thkughtful amd kind.I really cannot say enough good things of them all. The suites are sooo clean and wonderful. God bless them all
Brandi (10/5): - Great location and friendly staff.
Jackie (10/5): - Valaina was wonderful at check-in. Very polite and accommodating. Room was nice. Enjoyed breakfast, but would have liked waffles.
Gina (4/5): Do Not Reserve Room 233 - 2 Bedroom Suite - The Pros: good location, breakfast was good and the lobby looks nice. Cons: Room 233's furniture is run down. The carpet is cut, the furniture is worn out and stained, the shower curtain has stains, there is tape on the walls hiding what I don't know. There were holes in the sheets, the AC had an odor, no sheets for sofa sleeper and the mattress was terrible. This room was not worth the money.
Lucas (10/5): - Staff was amazing. A true definition of Southern hospitality.
Mario Roberto (10/5): - .
Laura (8/5): Great 👍 - I loved it because it was close to many places, so I didn't have to drive everywhere. I wish I could have enjoyed the pool more, but bad weather prevented it. So, I blame the weather, not the hotel.
Tanya (10/5): Exceptional - The staff Pool was closed for couple of days
Nicole A (10/5): - Valaina was the best part of our 7 night stay. She was always so welcoming and greeted us with a smile. All of the staff including housekeeping were very friendly and eager to accommodate … if given the right tools, this hotel could be exceptional. The breakfast was not that great. Please consider offering waffles/ variety of fruit daily. The milk was spoiled. The pool was missing half the water and we had to wait 2 days to use it. I canceled my reservations at another hotel specifically for the waffles seen in your hotel pictures and the pool. (My daughter loves both). The rooms are so dated, even my kids notes how dark and dingy they were. If you are planning on cooking bring your own pans and cooking utensils as these were not available. The doors are extremely heavy and the key cards don’t work very well sometimes took 3-4 times to open the door. The laundry machines are dated but did the job. Would have been nice to have a few machines on each floor. Again.. your staff, without a doubt, were the best hotel staff I’ve encountered in a long time. Now give them the tools they need to make this a hotel everyone will want to come back to.
Michael (10/5): - Rooms were nice. Breakfast was very bad. Milk was spoiled and had lumps in it. The outside doors did not work with keycards even to the pool area so we had to walk around to the front entrance every time.
Isabel (8/5): - The staff was friendly and efficient. Room was quiet. Kitchenette was adequately equipped for a short stay. Everything was clean. Breakfast was convenient but basic and could have had more fresh fruit and choices of herbal teas. My main reason for not giving a higher rating was lack of hot water for morning showers. 8:45 a.m. cool water temperature, 7:45 a.m. the next morning was tepid at best.
Erin (10/5): - We spent 8 days. Everything was clean, friendly staff and convenient to everything. Will definitely book again.
Leila (8/5): Very good - The location. Everything was within a 15 mins drive. There wasn't much to do at the venue.
Christopher (10/5): Exceptional -
Brandi (10/5): Best place we've ever stayed in. - This was by far the best hotel we have ever stayed in, it was super clean, smelled nice, breakfast was so good and service was excellent. The room had a huge stocked kitchen, full size bathroom. We will definitely be returning whenever we're are in the area again.
Courtney (10/5): Exceptional -
Heerbod (4/5): Awful service - I was really disappointed with my recent stay at this Marriott location. Housekeeping only cleaned the room every 3 days, which felt unacceptable for the price point. I had to go to the front desk just to get a clean set of towels. The breakfast was another letdown – very limited options and not what I expected from a Marriott property. My room was also missing a stovetop, and even though I reported it, nothing was done to address it during my stay. Overall, my concerns were ignored, and the service fell far below expectations. I won’t be coming back.
Tonya (4/5): - Staff was great, I will start with that…..All friendly, all helpful. Room size was great also, even had 2 separate bedrooms which my teenage son really appreciated. Rooms are in need of repairs and run down though. Rips in carpet, towel rack fell off the wall when I grabbed a towel from showering, toilet rocked when you sat on it but the real annoying thing about the stay was that my door never worked, I wasn’t offered a different room or a discount… just we will let you in your entire stay which is really uncomfortable for someone who doesn’t just sit in a room but still enjoys privacy which I felt none of after 3 staff members in total let me in and entered the edge of room. Again though the staff was great and the highlight of the stay but not thrilled with my stay otherwise.
Hyde (9/5): Superb - Location was good and the front desk staff was very friendly and helpful. Would have really liked the breakfast to have pancakes or waffles.
Oleksandra (6/5): - Smells old. My curtain rod was coming off on one end, dangerous to walk by. The sofa bed was very springy and uncomfortable with almost no cushion. Nice friendly staff.
Robert (6/5): Not Pleasant - Well it didn’t start out to good….there was a big storm that came through prior to our arrival and knock out the power. Not your fault. I totally understood and I worked in the field of repair. With that being said, we couldn’t check in and I asked a few questions and I even offered to get them dinner from a local restaurant where power wasn’t out. The person was very dry and acted annoyed cause I was asking. When we could finally check in, the person was not very friendly and I was very disappointed in her demeanor.
Walter (10/5): - I came in late after working all day and then driving from Charlotte. Front desk was on point. Very courteous and helpful. Room size and amenities were a bonus. Looking forward to a return visit and will stay a couple of days 😀
Holly (8/5): - Need to fill up soap dispenser asked but wasn’t done
Lacey (10/5): - It was nice having a little kitchen area to have a few things in the hotel room. The bedrooms were clean and comfortable and the bed and pillows were soft and comfy. The staff was very helpful and friendly. The property was clean and well maintained. The location is great with side walks convenient for walking and easy to get transportation. Dinning and shopping close by and Folly beach not to far from location by car. Large parking lot if you drive your own car.
Verified traveler (10/5): - Staff was friendly and professional. It was a half work, half play trip so appreciated the wi-fi and free breakfast. Only down side, the kitchenette is sparse. If you plan to cook (it is near a grocery store), bring your own cooking utensils, pots and pans. Theirs are not well maintained. The hotel is well placed for the area, plenty of restaurants around and no more than a 30 minute drive to any of the sights. Even made a day trip to Savannah. Will definitely stay again if ever in the area.