Hotel Akumal
Location: Avenida Gonzalo Guerrero, Mazana 6, Lot 2, Akumal, QROO, 77780, Akumal, MX
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Stunning Views from a Terrace
Enjoy panoramic views of the sea and surrounding area from our terrace, perfect for relaxation and soaking in the beauty of Akumal.
Complimentary Amenities and Services
Benefit from free Wi-Fi access throughout the hotel and take advantage of our concierge services to make the most out of your stay. Join us for a complimentary daily reception, a great opportunity to meet other guests.
Convenient Location and Easy Access
Situated just minutes away from Akumal Beach, Hotel Akumal provides easy access to popular attractions like Xel-Há Park and Dos Ojos Cenote. With the airport nearby, your getaway begins the moment you land.
Experience the best of Akumal with us at Hotel Akumal.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 01:00 PM - 10:00 PM
Check-out: 12:00 PM
Instructions: The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 10:00 PM
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.
Amenities & Facilities
- Free WiFi
- Terrace
- Concierge service
- Wheelchair accessible
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Free reception
- Upper floors accessible by stairs only
- Well-lit path to entrance
Rooms Available
-
Standard Triple Room
1 Large Twin Bed and 1 Double Bed
376 sq feet
Internet - Free WiFi
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Free WiFi
-
Elite Studio Suite, 1 King Bed
1 King Bed
322-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Free WiFi
-
Standard Quadruple Room, Tower
1 Queen Bed and 1 Twin Bunk Bed
323 sq feet
Internet - Free WiFi
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Free WiFi
-
Standard Triple Room, City View
1 Queen Bed and 1 Twin Bed
322-sq-foot room with city views
Internet - Free WiFi
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Free WiFi
-
Standard Double Room, 1 Queen Bed
1 Queen Bed
322 sq feet
Internet - Free WiFi
Food & Drink - Free bottled water
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Free WiFi
Guest Reviews
- Verified traveler (8/5): Quaint hotel - The room was spacious. There was hot water, AC, and on site roadside free parking. WIFI only worked in lobby. Community balcolny was nice to relax at and there was a large table to sit down.
- Verified traveler (10/5): - Good price.
- Ruth (10/5): Recomendable - Es un pequeño hotel, limpio, agradable con buena atención, ideal para viajes en grupo, nosotras éramos cinco y quedamos muy bien en una habitación. Recomendable
- Satomi (2/5): - This hotel it the most terrible one that we have ever experienced.
The room shares several windows with the next room, and we cannot completely turn down the light because of the brightness of the next room.
We could not sleep until midnight.
They do not have any parking area and we should use street to park the car. Also, outside is so noisy.
The bathroom was broken and they did not repair. Also, we could not use other bathrooms because others were also broken.
So we checked out beforehand, although we have already paid for all stay.
We strongly and repeatedly argued for a refund, but they denied.
We asked Expedia for help, and they also did not help at all.
Expedia argued that they do not have any responsibility for the introduction of such a terrible hotel.
- Jerry (8/5): Happiness - We stayed in a room off to the side of the check in area. No windows, and totally dark! It was heaven after always being waken at 4 am by the birds, then the sun, and traffic. The room was nice and quite to sleep in. We were offered another room but we declined because it was so quite there. The room also had strong wifi as I don’t think other areas may have. The hotel I think owns the grocery store too,well stocked and nice and clean. Great job hotel Akumal
- Roberta (8/5): Number1 in cleanliness - Room clean and attractive. Not enough hot water. Noisy street out side. No curtains to block sun in morning. Nice terrace
- Verified traveler (8/5): - 10 minute walk from the beach. Good hotel for the price compared to the popular more touristy hotels on the beach. Local area is a bit rough. I was about leaving our rental car parked on the street but we parked it right outside the hotel and it was completely fine. The room was lovely and big and has a nice balcony/terrace area.
- Verified traveler (8/5): Sin estacionamiento - Me decepcionó pongan que tiene estacionamiento cuando lo tienes que dejar en la calle y dicen ellos te lo cuidan
- Verified traveler (8/5): Affordable housing near Akumal Beach - It met all of our needs, and was beautiful inside. Gentle, helpful staff were patient with our poor Spanish.
- richard (4/5): - The credit card machine did not work (it was an ordeal to check in). The front desk gentleman spoke no english. There as little water pressure and no hot water. The air con remote did not work. Very noisy street in the morning. Advertised as a B&B, no breakfast. Expensive at $70. Not a good value.
- Verified traveler (8/5): Beautiful modern rooms... - Very nicely decorated and modern rooms in a little hotel with friendly staff.
There is no other service than a front desk person, and you have to park in the street.
The hotel is located in what I will call downtown Akumal, which is not the touristic area, and even if you can easily walk to the beach (15 min), it looked like we were the only tourists here, surrounded by locals and in the end, all worked well... people are friendly and even if I was concerned leaving the car in the street for the night, everything went fine and we enjoyed our stay in Akumal. It's very worth it if you want to swim with sea turtles and get a quite fair price for the accommodation ( still I found it expensive compare to other places during our road trip).
- Verified traveler (8/5): comfortable and clean room - This is a very simple, clean and newly updated hotel in Akumal town, inland from Akumal beach, but not easy to get to without a car. So a good place for a night sleep but nothing else.
- Richard (10/5): Delightful stay - This was a great choice and a great hotel in a delightful town. Ten minute walk to snorkel with Las Tortugas off the beach. You should be aware however that the location map on Hotels.com is not correct. It shows the hotel on the beach side of the highway. It is actually across the highway in the pueblo though this is not a problem as the beach is an easy ten minute walk away.
- R (2/5): Beyond bare bones - We had a very hard time finding the place to begin with and the phone number was wrong on the Expedia website. So I contacted customer support and it took them 20 minutes to locate the correct phone number and get them to answer. We locate the place and nobody was at the front desk for another 10 minutes and the location was in a sketchy neighborhood. So I get into my room which was very clean but had no tv and no windows, not for claustrophobic people, I walk to the closet place to eat and when walking back actually saw a guy walking around with a machete close to the hotel. This place isn't a hotel as more of a B and B
With no breakfast not worth the money
- Verified traveler (10/5): Hôtel propre et bon accueil - Hôtel parfait mais Akumal, l'argent est roi, tous ce paye et cher, vous voulez vous garer c'est payant, vous voulez vous baigner et bah c'est payant aussi :-(
Photos