Saffana Hôtel
Location: Route 3, Douala, Douala, CM
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Experience a blend of comfort and luxury at Saffana Hôtel, your perfect getaway in the vibrant city of Douala.
Stunning Views & Relaxation
Unwind on our scenic terrace while soaking in breathtaking views and enjoying the tranquility of your surroundings.
Culinary Delights
Indulge in delicious meals at our on-site restaurant or sip a refreshing drink at the bar/lounge. Savor a complimentary buffet breakfast every morning to kickstart your day.
Top-Notch Amenities
Stay connected with complimentary wireless internet, and enjoy seamless service with our 24-hour front desk, roundtrip airport shuttle, and daily housekeeping for your convenience.
Don't miss your chance to experience all that Saffana Hôtel has to offer—book your stay today!
Important Information
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 12:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Free airport transportation
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Tours/ticket assistance
- Snack bar/deli
- Free buffet breakfast
- Banquet hall
Rooms Available
-
Comfort Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Family Room
1 Double Bed and 1 Twin Bed
323 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Shower
- TV
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Elite Room
1 Double Bed
215 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Refrigerator and room service (limited hours)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- TV
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Economy Room
2 Double Beds
431 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
-
Standard Room
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Satellite channels
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Bed sheets not available
Guest Reviews
- Thomas (7/5): -
- Thomas (7/5): -
- Joseph (5/5): -
- Adha Sumanda (10/5): Mon hotel de qualité - Tous Rien
- Precious (7/5): -
- Pierre (8/5): - Proximité Petit déjeuner
- Pascal (8/5): - Le personnel agréable
- Eseme (8/5): -
- Samia Idris (4/5): - Clean No boiler inside of room for tea,slipers are old,towels are not good quality,toilet is not nice nor advansed
- Joelle Grace (7/5): - Le service était impeccable
- GIROLT IBRAHIM (7/5): - Le petit déjeuner étais toujours le même.
- Jean Michel (10/5): Tip top et très très professionnel et accueillant - Personnels super sympa et très réactif à toutes demandes. Je futs très agréablement surpris par la qualité de l'ensemble des prestations proposées par l'établissement. Je conseille et recommande cet hôtel à tous européens ayant besoin pour ses vacances ou déplacements professionnels de réserver les yeux bandés
- tatiana (5/5): 😓😓😓😓 - Bel emplacement vue la proximité avec l’aéroport. Le service de navette 🥰 Hôtel désuet : les chambres ont besoin d’un coup de neuf 😓😓😓 Nuisances sonores : De nuit les bruits provenant du snack bar juste à côté empêchent de dormir. De jour, le personnel de chambre trouble le repos. Leur bureau étant logé au même palier, lorsque les dames s’y retrouvent, elles bavardent sans retenue on dirait qu’elles sont au marché 😡😡😡😡
- Verified traveler (10/5): Un très bon choix - Séjour très agréable, personnel accueillant et très serviable. Proximité de l'aéroport et quartier tranquille.
- Ella Muguette (10/5): - Rien à signaler C'était super Merci à toute l'équipe
- Eugene (1/5): Pas agréable, malgré la proximité de l'hôtel à l'aéroport - La proximité de l'hôtel de l'aéroport Désinfecter les chambres (plein de cafards); Petit déjeuner pas assez fourni; service médiocre;
- Fidelis (5/5): Will stay again in case of airport needs - friendly and helpful staff bare rooms without any facility except for TV and AC. Bathroom needs maintenance
- Charles (9/5): -
- Tele (9/5): -
- mamoudou (7/5): - L'accueil et la proximité avec l'aéroport de Douala. la navette de l'hôtel est gratuite pour l'aéroport, et le chauffeur était très avenant ! Équipement à renouveler
- Katie (8/5): Perfect for the night for an early flight - Stayed here for a few hours as my flight got delayed. Great they offer free shuttle to and from the airport that is just 10 minutes away. Would recommend staying here if you have an early flight.
- Charles (5/5): -
- Jean-pierre (8/5): Correct -
- Verified traveler (4/5): - The hotel is old and lacks maintenance. It us situated in dirty surroundings. Lights are not switched on in corridors. Bathrooms are not cleaned properly. Breakfast is monotonous.
- Mary (1/5): Very rude staff, no empathy - Even thought I had booked my hotel stay via booking .com , my children where treated absolutely badly . There was absolutely no empathy by the very rude staff . The last time my dad stayed in this hotel two years ago , the service was great but absolutely rubbish at the moment . I had my secured booking online for my children , was a previous customer, had sent them an email and called to check all ok. I will give them a zero star if they had one . If you are abroad please ensure you plan to pay the cost in Cameroon off front before your stay
- Jacques (6/5): - Secteur pas recommandé
- Martin (8/5): Very good - Location is good to reach the Airport which is 5 - 10 min drive. Breakfast included in the price. I would come again It could be much cheaper. No kettle in the room.
- Bridget (9/5): Superb - Flexibility, I spend two nights at this hotel. Customer service is top. I will highly recommend. Just need a little modern furniture
- Jeanabo (9/5): It was excellent - The staff see very helpful and the property is clean and good value for the price paid.
- Danail (10/5): - The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
- Bola (10/5): Exceptional -
- Sheron (8/5): Very good - The hostel has exceptional services. I was extremely satisfied with the staff's performance and dedication.
- Muktar (1/5): Bad - The staff were friendly and helpful. When I needed some coins, they kindly assisted me. And when I had to change hotel because of the water issue they tried to help by offering me water in a 🪣 but I declined. When I requested for a refund, they assured me I'll get it and I did get a full refund minus booking.com charges. There was no running water which I only realised shortly after check in. I had to leave to a nearby hotel cuz I needed to take a shower. There was no remote control for the AC in the room.
- Frank (6/5): The hotel was fairly good and meeted my expectations of a short stay. - The staff was very freindly helpful and happy. they realy tried to make our stay very comfortable. The shuttle bus went out of their way to pick us up at a great distance far from the average locaton of airport. The hotel was experiencing water problems, so there was no water on our 1st day. The breakfast was suited more for locals than international travelers, the choices (buffet) was very limited.
- Janvier (8/5): It was very good -
- Sandra (5/5): Passable -
- EMMANUEL (10/5): - It was great experience
- Jean (7/5): It was pleasant - Near to the airport and free transportation to Airport Breakfast served after 7 am
- Candida (7/5): Good - Good and convenient location for transit travelers. Very close to the airport. They offer free transfer from and to the airport which is a plus! I stayed one night and the hotel was very convenient to my needs. Modest breakfast with well prepared beans and puff puff. The restaurant food was good and served generously. The personnel is friendly and always willing to help. The shower head in my bedroom was broken. There were bars next to the hotel that play loud music and it was noisy around until late at night.
- Benoit (8/5): - Personnel sympathique et a l'écoute des clients
- Christine (2/5): Very bad - Nothing Every thing very dirty towel unclean room rid staff and unhelpful
- Jean-Paul (6/5): - J'ai aimé le service la tranquillité la sécurité ce n'est pas un 5 étoiles mais pour la qualité et le prix c'est très bon.
- John (10/5): - Great
- Paulin (4/5): Disappointing - Very close to the airport with a shuttle service The rooms had alot cockroaches and the breakfast had limited options.
- Jean (8/5): Very good -
- Colette (6/5): Pleasant - I really appreciated the fact that the staff were friendly and humble. And they took the initiative of welcoming and picking up their customers from the Airport even at late arrivals. The rooms need to be ventilated, and renovated, the blinds are old, the bed sheets and blankets changed, toilets mirrors changed.
- Tambe Harry (10/5): - I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
- Niels (8/5): Very good - Very good service from the staff. Airport shuttle
- Paul (10/5): Excellent staff in any aspect - The staff were excellent 👌 👏 Saffana staffs were lovely,friendly and reliable
- Samuel (8/5): Very good -
- Gamsi (10/5): Exceptional -
- Fotso (9/5): Excellent sejour. -
- Annette (4/5): - Très bon accueil.Mais j etais vraiment déçue des chambres .douche pas pas pratique.des petites bêtes qui ont fait la fête sur le lit tte la nuit .la chambre était pas aéré, tres humide aussi .Du coup j avais déclenché mon allergie tte la nuit .pas beaucp de choix concernant le petit déjeuné proposé. Seul l accueil m a plu dans cet établissement.
- Ngamva (8/5): Very good -
- Menodji (7/5): Good -
- Erhemwanarhue (7/5): Nice place, convenient and affordable. -
- Sata (4/5): Disappointing - I like saffana hotel because, it is closer to the douala airport and it has a pick up véhicule. The hôtel is clean, But it has bad odour and a very poor air condition. I propose that all the Windows should remain open and à good technician to those air condition.
- Samson (4/5): Fair - Acceptable
- William (8/5): - The staff is very helpful and enjoyed the great food served at the restaurant.
- Johnjay (10/5): Exceptional -
- Nwanchan (8/5): Very good -
- Joyce-joyner (5/5): Passable -
- Anonymous (8/5): my stay was night - reception the building
- Romana (10/5): Exceptional -
- Nsah (2/5): First night was horrible. On m’y return trip i stayed there and it was a better - The location is good The bed broke, and there were small tiny cockroaches around
- Melanie (7/5): Good -
- ibrahim sani (4/5): - Their airport taxi, reception and restaurant are good
- Claude jacquis (6/5): - Le personnel est accueillant et serviable, seulement je n’ai pas apprécié de rester sans connexion internet toute mon après midi jusqu’à mon départ. Dons je n’ai pas pu communiquer avec ma hiérarchie, ni avec ma famille.
- CHU (10/5): - Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
- Thomas (8/5): Impressed with Saffana - It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
- Chris (6/5): - Near to the airport
- Verified traveler (10/5): - I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
- Verified traveler (10/5): - I stayed at Saffana hotel for 3 weeks with my sons and we had a terrific experience at this facility. The staff was very polite and quick to address any concerns. The bedrooms were cleaned daily, breakfast was delicious and we felt safe the whole time. This is the third time I am staying in this hotel and I will recommend it to anyone traveling to Douala . I will definitely stay in this hotel again and again
- Reichley (10/5): - Wonderful for the price, i will stay there again. Staff is cautious placement is good. Restaurant drinks are over priced for the location. Overall hotel is clean.
- Aurel (4/5): Get away from it - First, they couldn't find my reservation and asked me to pay in cash, way more than what I paid on Hotels.com Then, I got robbed at the tip of a knife. The receptionist, Mary (Marie) was horrible every time I had to interact with her. And I almost forgot, tiny young roaches
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