The Kayuan
Location: Jalan Culali, Desa Batur Selatan, Kintamani, id
Star Rating: 7.1 Stars
Property Type: Guest houses
About this Property
Mountain Views from Every Room
Experience breathtaking mountain views from the comfort of your room at The Kayuan. Each room features wooden flooring and ample natural light, with select rooms offering a private terrace overlooking the majestic mountains. Whether you prefer a relaxing bath or an open-air shower, our en suite bathrooms cater to your preferences.
Convenient Location and Nearby Attractions
Situated just minutes away from Batur Temple, Mount and Lake Batur, and Batur Geology Museum, The Kayuan offers easy access to popular attractions. Explore the beauty of Kintamani with a short drive to Ubud or Ngurah Rai International Airport, with convenient airport transfers available upon request.
Relaxing Amenities and Services
Unwind in our landscaped gardens, prepare meals in the common kitchen, or cozy up by the fireplace in the shared living area. Our 24-hour front desk ensures your needs are met, with vehicle rentals and shuttle services for seamless exploration. Indulge in local dining options within a short drive for a taste of authentic cuisine.
Book your stay at The Kayuan now for a memorable mountain retreat!
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Express check-in/check-out
- Tour desk
- Massage services
- Chapel/shrine
- Shared lounge/TV area
- Shuttle service (additional charge)
- Kids' outdoor play equipment
- Outdoor furniture
- Invoice provided
- Television in common areas
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Private picnics
- Wine release events
- Japanese garden
- Secured parking
- Bicycle-friendly property
- Charcoal grill
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Room
1 Double Bed
484-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Hardwood flooring in room
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Studio, 1 Queen Bed, Mountain View
1 Queen Bed
484-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop workspace
Comfort - Daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Standard Room, Corner
1 Queen Bed OR 2 Twin Beds
215-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Hardwood flooring in room
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Premium Double Room, 1 King Bed, Mountain View
1 King Bed
Overlooking the mountains
Relax - Private pool and outdoor private hot tub
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Laptop workspace
Comfort - Daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available
Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Private spa tub
- No rollaway/extra beds
- Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Private spa tub (outdoor)
-
Superior Room
1 Double Bed
215-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - 32-inch Smart TV with cable channels
Food & Drink - Electric kettle, room service (limited hours), free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, slippers, and a shower/tub combination with a rainfall showerhead
Practical - Laptop workspace; rollaway beds (surcharge) available on request
Comfort - Daily housekeeping
Accessibility - Hardwood flooring in room
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Desk
- Private bathroom
- Slippers
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Rainfall showerhead
- Smoking and Non-Smoking
- Bedsheets provided
- Smart TV
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
-
Suite
Boasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring a balcony with lake views, this suite also features a wardrobe and a TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Adapter
-
Standard Double or Twin Room
This twin/double room includes a TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Entire unit located on ground floor
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Adapter
-
Deluxe Double Room with Mountain View
This double room features a hot tub. The spacious double room provides a seating area, a wardrobe, a terrace with lake views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Terrace
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Adapter
-
Superior Double Room with Mountain View
The hot tub is the standout feature of this double room. The spacious double room offers a seating area, a wardrobe, a terrace with lake views as well as a private bathroom boasting a bath. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Terrace
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Adapter
-
Suite with Private Pool
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Private bathroom
Guest Reviews
- Luke (10/5): -
- Ayis (9/5): -
- Scott (8/5): -
- Junio (4/5): - Las vistas muy bonitas Un poco descuidado todo. Tapa del bater suelta. Ducha rota. Podían preocuparse de fumigar el cuarto. Mucha mosca.
- Юлия (2/5): Не советуем. - В отеле единственный плюс - завтрак с видом на красивый Батур. Номер плохо убран. Косточки от рамбутвнов в кровати, в ванной муравьи и отсутствует дверь в душевую. Очень неряшливый отель, ему требуется хороший управляющий.
- Cindy (5/5): Pas top - La vue est belle. Il y a de l’espace à l’extérieur Emplacement en contrebas de la route principale. La route est dangereuse c’est donc très difficile de sortir de l’hôtel à pieds. Espace extérieur et chambre mal entretenu. Sale. Nourriture du restaurant non qualitative.
- Alfonso (8/5): Great place to stay i front of the volcano best views - The view Stairs
- Farhan Kusuma (9/5): - Great place to stay, quite, privatly, and amazing view to see the Batur Mountain. Must be prepare for the cleanlines of the room, the dust still there in the corner of bed, floors and bathroom.
- Wendy (8/5): -
- Michael (10/5): Breath taking view - great value - incredible staff - The view is incredible - the staff are amazing 👏 and I would say excellent value for money Everything was great - no complains at all 🙏🏼 thank you for letting me stay
- Yona (10/5): Hangat, bahagia dan will back soon - Sangat suka , kamarnya luar, view panoramik betah bgt dikamar. Fasilitas lengkap dan tvnya jg smart tv Tidak ada saya suka semuanya
- Prajesh (10/5): - The smart TV, the hospitality of the staff, the room was par excellence. The room could've had a fan that would've dried my damp and wet clothes from the constantly downpouring weather.
- Isabelle (9/5): - Superbes endroits, propre et très beau. Pas contre le wifi ne fonctionne pas!
- alexandra (8/5): - Séjour agréable grasse au personnel au petit soin mais l’établissement reste mal entretenue et sent fortement l’humidité malgré un rafraîchissement ressent. La vue est sublime et les hotsprings font un bien fou mais ceci est gaché par la forte odeur d’humidité.
- I Gede Putu (8/5): -
- Said (8/5): Zeer rustgevend ! - Geweldig hotel met een spectaculair uitzicht op de vulkaan. Wakker worden met dit indrukwekkende panorama is echt bijzonder. De kamers zijn comfortabel en schoon, het personeel is vriendelijk en behulpzaam. Een unieke en rustige plek die het verblijf onvergetelijk maakt. De kamers zijn te simpel !
- Mihail (5/5): - view, room was very nice noise from the trucks, even all night long.....
- Agus (9/5): The beast - Sataff ramah pemandangannya sangat indah Cukup baik dengan harga sekian
- Arja (6/5): Het ontbijt was onder de maat, personeel lief, uitzicht en dure kamer mooi. - Het uitzicht is fantastisch, maar dat is dan ook alles mee gezegd De kamers op de foto zijn niet congruent met de prijs op Booking! Bij aankomst kreeg ik een kamer die paste bij de prijs en die kwam geenszins overeen met de foto’s van de site. De eigenaresse heeft t opgelost met mij
- Michel (8/5): -
- Peter (7/5): -
- Marion (5/5): Heureusement il y avait la Vue exceptionnelle - Vue exceptionnelle sur le Mont Batur Les chambres sont veilles et la propreté trés moyen
- Gusti (7/5): - Lokasi dan staff sangat bagus dan baik. Keberaihan nya kurang dan air hangat di kamar mandinya tidak ada. Saya telah memberitahu staff hotel sebanyak 3 kali dan bagusnya staff hotel bergerak dengan cepat tetapi setelah air hangatnya keluar selang beberapa menit setelah di perbaiki air hangat nya kembali tidak ada dan selalu terulang seperti itu setiap kali saya melaporkan hal itu.
- Lidia (10/5): - The people were really kind, we felt right at home! We highly recommend this place! 💕
- Sylvain (8/5): - La vue est superbe ! Le personnel en cuisine est adorable et serviable, bonne cuisine!
- Vezin David (2/5): - We were surprised to hear so many trucks all night. The smell of car exhausts even reached the room. In the room a very nauseating smell, humidity and the cleanliness is completely to be reviewed! We did not sleep all night, we regret our choice with you!
- Birna (10/5): Fantastisk sted med den flotteste udsigt og flotte værelser - Stedet er helt unikt. Fantastisk udsigt fra alle værelser og restauranten. Tiden står helt stille her og vi nød vores ophold. Personalet var super søde og de havde fyldt varmt vand i vores udendørs spa, da vi ankom. Vi vil helt sikkert komme igen. Alt var godt
- Massimiliano (8/5): Good - The place offers an incredible view — the panorama is truly unique and worth it. The location is a bit isolated, but that’s part of the charm of the area. The staff is very kind and helpful. The room and bathroom could be cleaner, although overall it was fine. We stayed just one night to do the Mount Batur trek.
- PHIL (4/5): - view of volcano room not clean
- Irina (9/5): - A great hotel with a beatiful garden. The view is right to the volcano Batur.
- gede (10/5): 10/10 tempat menginap di kintamani - Kamar bersih Staff ramah Kamar harum Wi-Fi nya bermasalah Rumput di halaman kurang di potong
- Kulwinder (4/5): - It was very dirty. Mould everywhere, weird smell. Dirty and broken toilet. We stayed there for 4 days nobody cleaned the room. When we reached there and complained about the condition of room owner was so rude and almost threatened us. Only good thing was the view from hotel. But its very loud there constant noise of trucks. Food options were very few and kitchen was dirty.
- Henry (10/5): Exceptional - Amazing views
- Soumitra (2/5): Avoid this place - Nothing Actual is different from description...particularly view
- Sara (6/5): Beautiful view. Steep road - Beautiful views. Nice enough breakfast. TV in each room with good wifi There was no fridge so we couldn't keep anything cold even in the kitchen. It was also a very steep difficult access road.
- Gert (7/5): Good -
- Putu (8/5): Very good -
- Mohamad (8/5): Nice location and cold - The location of the hotel is strategic and facing to the mt batur, you can book a room with mount view. the bathroom is see thru, someone can see me taking bath and also i notice the room might be left for few days and not re clean before we enter as i notice there is lizard feces that hardened on the bed.
- Pricylia (10/5): The greatest value complete experience in Kintamani. You can see sunrise from Mount Batur and have breakfast above the c - Everything is great. The best value affordable large rooms hotel with bath tub in Kintamani. It has the best view of Sunrise in Mount Batur as well. Price includes breakfast and you can have breakfast above the clouds facing the mountain here. Great experience. The staffs are also very friendly. It’s just the shower floor has rocks on it so it’s a bit uneven to stand there and uncomfortable so I hope they would replace the design. However, everything else is great.
- Henri (4/5): Nightmare in Mount Batur - My stay was only 1hr. There was no way that we were going to spend 2 nights there! The rooms were bad . One room had mold and mildew scent! The other room suite felt damp, never ventilated, with a minimum of 50 flies chilling, and congregating inside the room. and the balcony had women hair on the tile, the tub had all of the dead insects you can think of enjoying the amenities. We checked out and booked another hotel. The view is nice ... That's it.
- Philippe (4/5): Health - The hotel is what you pay for, rooms was a nice layout but the first room we had, had flies everywhere all over the bed and windows, second room we change to seemed that have mildew/ mold which mad it difficult to breath. Did not stay for the reservation and moved to a different hotel. The view is very nice but for health concerns wasn’t a good
- Frazerwood1982 (1/5): Save yourself, skip this place... Walked in and walked straight out, charged in full - Nothing at all.walked in and walked straight out..charged in full as well.. Skip this place... Everything
- Brett (8/5): Very good -
- Gorman (2/5): Very poor -
- Rebecca (10/5): Exceptional - view was amazing. Loved the style
- Stepan (9/5): Superb - The view, stuff and ribs with territory Noise from the road and food
- Jp (7/5): Okay but would not teturn - Breakfast was good but not very substantial. The phone number listed on Booking.com is not correct, and the hotel does not respond to messages via the Booking app. There are no hooks or hangers or wardrobe in the room. It took three service requests and six hours to get hot water to the bathroom. The sanitary/bidet hose retaining hook was missing and thus the hose was just draped across the toilet. The toilet seat is not properly installed and is almost falling off.
- Sarah (9/5): Superb - Beautiful view and lovely pool suite .
- Gal (1/5): Awful Experience - They never responded my messages. The location is awful! In the middle of nowhere with no easy way to go around if you don't have a bike
- Wirth (8/5): Very good - Great view from there Friendly staff The shower could be better suited for tall people and not just a bathtub with a shower hose. Whirlpools outside very cold. The Garden needs a little Love. But Overall all good. I enjoyed my stay
- Lauren (10/5): Exceptional -
- I (8/5): Very good - All good
- Munch (4/5): Beautiful view, friendly but unprofessional staff and very dirty - The view and friendly staff. Great food! Very dirty with a lot of piles of mess lying around. Staff was very loud every day, singing, playing, not considering guests.
- Timothy (10/5): - I loved the people! Incredible views, beautiful room with a natural hot mineral water tub on the balcony! Cheers, Tim from Canada 🙂
- Kimberly (9/5): I took my team of 16 people rented 12 rooms. The property worked perfect - we had a great time! - The view from the rooms is incredible. The only thing I would recommend is to bring ear plugs as the big trucks are carting a lot of gravel all night up the mountain and the resort is right off the main road. This property has so much potential! The bedding and floors were clean, however the bathtubs, walls and windows were quite dirty. Also, the "one-bedroom pool suite" was not a pool at all but a large hot tub on a balcony!
- Taslim (7/5): We stayed 1 night and overall was good. - View is breathtaking. Breakfast was good. Toilet and wired odour in the room.
- Dorian (2/5): It was very short, the staff members are very welcoming ! - The vue is amazing ! Was very old design and a bit dirty.
- Kirsty (7/5): Middling - The view. The breakfast was small, but the scrambled egg was really lovely. I am old and I managed to walk up the hill to the main road (twice) so it can be done. Coming back is, of course, a lot easier, and in the dark with my phone torch on, it was fine. There are a number of decent looking restaurants with balconies overlooking the mountains along the main road. I went to Ritakala which was expensive but really nice. This was not worth the money. I was in the bottom room, down a lot of steps - I think it was a suite. I think it was built in the 70s judging by the decor, and had not been maintained since. The sink tap did not work at all. I did not mention this to the staff but just used the bath tap which had hot water. The noise from the trucks going past? Well, I got used to it after a while.
- John (3/5): Poor - The room size. The shower did not work No heating or AC in the room No jacuzzi. No coffee. Dirty.
- Joseph (1/5): Bad - De shuttle service was the most good at the hotel Everything !!! Staff unfriendly !!! Food for breakfast REALLY DISCUSTING !!! I GIVE MY PLATE NASI GORENG TO THE DOG AND EVEN HE DONT WANT IS ? IT WAS ONLY STICKY RICE ( NO TASTE AT ALL ? NO VEGGY ? REALLY DISCUSTING !!!!
- Marek (10/5): Stunning place w private hot spring bath. Small family hotel atmosphere, loved it! - Truly amazing place with best location. Stunning volcano views directly from your outdoor hot spring private bath. Very nice and generous staff. Highly recommended! All was perfect. Thank you!
- Kryštof (7/5): Good - Beautiful view Okay but not really well constructed room with some minor errors like not properly installed sockets For rather higher price not the best value
- Tamas (6/5): Pleasant - Great views, big room. Very run down place, looks like maintenance of facilities is non-existent. Basin was clogged and not draining at all. Soap dispenser broken. Garden or other outdoor facilities in neglect and not useable. Lots of noise from trucks climbing the road well into the night.
- Peter (8/5): Fabulous views - the view was excellent and the menu was ok .. beer in the fridge and staff very helpful. the bed was noisy and the stairs down to the room from reception were very steep.. Lots of work going on to extend the rooms so very noisy
- Sergey (9/5): Superb -
- Richard (3/5): Would not stay again. Filthy room and full of flies. - The view - stunning Petty much everything. 100s of flies in the room. Front door didn’t shut fully, leaving a gap for stuff to crawl in. Bathroom was disgusting. It was filthy and stunk. Towels had holes in them. All in all, very disappointed and would never stay again.
- Umair (10/5): Exceptional -
- Anindya (6/5): Average ... It's quite expensive for what it is, you pay the view. - - Beautiful view of the room: directly on Batur - Parking for cars - The staff (men) were helping my in-laws with their luggage bringing it down the stairs and helping us park every time - The place is quite old, definitely needs some renovation/upgrade - Holes in towels - One of the staff is constantly on her phone, asked her 3 times to bring salt & pepper (there were no other guests) - The breakfast was very limited, nasi goreng was average taste wise, they couldn't make us pancakes "because they were out of pancakes" ... - The hotel is located up the hill on the street, so you'll hear trucks early morning - No plugs near the bed - No battery in the remote control...
- Villy (8/5): Very good -
- I (10/5): Exceptional -
- Phil (8/5): Very good - Amazing view, comfy bed In our bed there were some ants
- Alexia (1/5): Bad -
- Alexia (1/5): Bad -
- Faye (2/5): Very poor -
- Graham (6/5): - Magnificent views
- Stu (1/5): Bad - Stray dogs stole one of my sandals from outside my room during the night but the manager refused to take responsibility. There were also quarry trucks passing by all day and night. The bathroom was a bit grimy.
- Ailsa (3/5): Poor - Nice big room, clean sheets, good view. Other reviews say bad location and that they had to taxi everywhere but we had no trouble walking up the very steep hill to get to restaurants. Flies, bring your own fly spray or anti fly plug because neither of these things are provided in the room. When we asked to refill our water bottles the staff became less friendly, they also ran out of this refill water. They should of been clear from the start if we were aloud free refills or not.
- Rafael (10/5): Exceptional - The view and the service, the staff was amazing! It was our friend's birthday and they were really accommodating.
- Evan (10/5): Great quick stay! - We stayed here for our sunrise hike. Beautiful view! Amazing staff! They provide everything you need including transportation around town. Great quick stay!
- Simon (9/5): Superb -
- Mercy (8/5): Nice rooms and beautiful view! - The rooms is really nice and clean. Beautiful view and close to the cafe amd restaurants! They really need to improve the food at the restaurant. Both dinner and Breakfast. Dinner, i had salad and the salad dressing was too sweet i’m not sure whether they out honey or sugar in the dressing, it was really disappointing. I also had a chicken peri2, it was so bland no taste at all and dry. Breakfast- the local (Indonesian food are okay) but the western options were not great too. My family and i ended up eating at the other restaurant everyday.
- Anne-maree (10/5): Exceptional -
- Karwei (7/5): It's good for one night stay. - the environment is really nice and can get the Mount Batur view just from the garden the room and toilet is stink and old. The air ventilation in the room is poor.
- Jason (3/5): Poor - I liked the view I didn't like access, you could not walk to shops had to have own transport or taxi. Most items on menu were unavailable. Staff were friendly just badly managed. With good management and a shuttle bus this would be a awesome destination.
- Polly (7/5): Good -
- Вероника (8/5): Amazing view - everything as stated in the description, large room, huge bathroom. incredible view of the volcano and the lake below. met a beautiful sunrise. in the room there was a TV, kettle, tea, coffee.
- Annette (4/5): Disappointing - It was certainly one of the best resorts we noticed in Kintamani, the views were great, staff friendly, very comfortable beds and delicious omelets. Staff helped book our trekking trip to Mt Batur. Unfortunately, the first room they put us in was almost uninhabitable with a dreadful wet, sewage smell from the bathroom and the sheets smelt like body odor and mould. We were moved the next day, which was great and the room was slightly better. However the noise of gravel trucks up the steep road was constant and the hotel was near a dozen roosters that crowed constantly from 5am.
- Martin (4/5): Very Disappointing - Will Not Go Back - The view was amazing, and the room was huge. We paid extra to upgrade our room but felt we got nothing extra for it. The room needed serious maintenance and repairs. 1. The front double sliding door - one side didn't work, so difficult to move and lock. 2. Some curtain rods had disconnected and hanging on an angle. This would be an easy fix. 3. The electric jug would not turn off. 4. The bathroom sink mixer was loose. 5. The sink drainage pipe leaked. This has been occurring for a very long time as the bottom wood panel was completely rotten. And the smell in the bathroom, although not strong, was enough to be unhealthy. Even our bath towels smelt musty. 6. Hooks for towels in the bathroom would be useful. 7. Food - many of the menu items were unavailable. Further to this was a lacking by staff to comprehend what we wanted, even though we quoted what was written on the menu sheet. Bewilderingly, our simple order took almost 90 minutes to get, as we had to request hot french fries 5 different times to multiple staff members. Be aware that there are many trucks grinding up the steep hill day and night, so might impact your sleep.
- Matthew (8/5): Very good -
- Shintiya (10/5): Exceptional -
- Helvia (6/5): Pleasant -
- Langford (5/5): Passable -
- Sabrina (7/5): Incredible view, for this price in good - Great view Need refreshment, not so much hot water
- Joshua (10/5): Mountain view is breathtaking - Beautiful location, room was nice The room we stayed in needed some TLC, maintenance on the shower etc and some re silicon around the toilet
- Grace (9/5): Superb - A perfect place to stay a night at Kintamani and catch up the sunrise with a great view of Mount Batur
- Megan (1/5): I wouldn't recommend. - Great views. The hotel overlooks Mount Batur Poor hygiene. Aggressive staff. A real holiday spoiler.
- Singhal (9/5): Superb - Everything about the place is so good. Their rooms are very spacious with scenic views of Mount Batur, bathrooms are huge and clean. Their location is the high point. The staff is very hospitable. Ara (pronounced Aarey) is the smiling all-rounder who is happy to help.
- Rainie (6/5): It’s a great place for photos - View Traffic noise, had a cricket in our bathroom all night making noises no parking
- Tomek (10/5): Very nice, cosy place - great moment to wake up with The vulcano in front - Beautiful view, calm, good location, very nice and supportive staff - hot water and good internet Small of the bed
- Fedro (10/5): Exceptional -
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