Uptown Suites Extended Stay Charlotte NC - Concord

Location: 7850 Commons Park Circle Northwest, Concord, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Facilities for disabled guests
• Non-smoking throughout
• Grocery deliveries
• Wheelchair accessible
• Lower bathroom sink
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Secured parking
• Electric bicycle charging station
• Bulk dispenser for toiletries

Rooms Available

• Studio, 2 Queen Beds, Accessible

  2 Queen Beds

  269 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Shower/tub combination, free toiletries, and a hair dryer

  Practical - Clothes dryer, desk, and phone

  Comfort - Climate-controlled air conditioning and heating

  Accessibility - Wheelchair-width doorways

  Need to Know - Weekly housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Stovetop
  • Shampoo
  • Wheelchair accessible
  • Free WiFi
  • Weekly housekeeping provided
  • Dryer
  • Bedsheets provided
  • Freezer
  • Accessible bathtub
  • Lever door handles
  • Wheelchair-width doorways

• Standard Studio Suite, 2 Queen Beds, Roll-in Shower

  2 Queen Beds

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Shower/tub combination, free toiletries, and a hair dryer

  Practical - Clothes dryer, desk, and phone

  Comfort - Climate-controlled air conditioning and heating

  Accessibility - Wheelchair accessible

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Hair dryer
  • Kitchenette
  • Desk
  • Microwave
  • Heating
  • Stovetop
  • Shampoo
  • Wheelchair accessible
  • Free WiFi
  • Weekly housekeeping provided
  • Dryer
  • Bedsheets provided
  • Freezer

• 1 Queen Studio Suite

  The fully equipped kitchen has a stovetop, a refrigerator and a microwave. The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• 1 Queen Studio Accessible

  A kitchen fitted with a stovetop, a refrigerator and a microwave is available for cooking and storing food. The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• 2 Queen Studio Suite

  The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator and a microwave. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Alarm clock
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access

Guest Reviews

• Bobby (10/5): -
• Catherine (1/5): Didn’t stay, wouldn’t let my sister check in - Nothing Made reservation with my name followed by my sisters name so she could check in before my flight arrived for the Concord, NC location on Commons Park Cir. On Friday May 15, 2026 around 5:10pm my sister stood at the counter for a good 5 minutes with no service, while her cats waited in the hot car. When the staff member finally arrived, she was very rude. She wouldn’t let my sister check in and then proceeded to tell her cats were not allowed. No where in the policy does it say cats, just says pets allowed. My sister ended up going to a different hotel, and paying more. I was still charged $100, not because of no-show, my sister did try to check in. The service was totally unsatisfactory. I don’t know if it was just the employees bad attitude, or a company as a whole. Unless I get a refund, I’m going to assume the latter. I would greatly appreciate a follow-up response from corporate, or the General Manager Crystal Cody.
• Yosdani (10/5): -
• Russel (8/5): - Rates are good, room was clean. Some alarm going off at 7 AM. Not sure if it was a fire alarm since the fire department showed up
• Kadejaha (10/5): -
• Bailey (10/5): -
• Randall (8/5): - The full size refrigerator and 2 burner stove. Clean and reasonable priced The apparent Crack heads slumped over standing up in parking lot.
• tiffany (10/5): Great stay - I love it and I’m coming back Need ice
• Bobby (10/5): -
• Bobby (10/5): -
• contreras montaña (1/5): No a gusto - Precio Cancelan la reserva sin informarle a la persona, el personal de recepción es poco amable
• Kathleen (8/5): Very quiet, didn't hear any noise from neighbors. - N/A Elevator down for the weekend, I was on the 4th floor. It was hard for me to carry supplies up and walk up and down multiple times with the dog. Possibly invest in 24/7 elevator service.
• Marren (5/5): - Got there they couldn't find my reservations split us up on two floors elevator wasn't working lights kept going out in my room coffee maker the Keurig at green mold in it had to go elsewhere to get coffee
• Bobby (10/5): -
• April (1/5): Bs hotel - It's hard to like anything when you can't even get the necessities in the hotel and you paying all this money for I did not like the fact that every time I went to ask him for something they did not have it to give me no toilet paper. And they do not give you towels and washcloths only after two weeks of being in the hotel. You get another towel and washcloth. You run out of toilet paper. They don't give you toilet paper. That means I gotta leave out at 12:15 AM. In the morning to go buy toilet paper. Somewhere? A ridiculous they never, ever mentioned this at all. When I first booked this room and I ended up staying here 5 days I'm definitely getting out of here.And would not come back i feel like this is a segregated hotel.Racist hotel?Or it's something if it's not none of those, but it feels like you're living in the fifties.
• Bailey (10/5): - It has been an amazing stay!!
• Emanuel (6/5): -
• Teshawn (8/5): - Staff was nice and friendly. When I first arrived I had to clean my room and bathroom. The toilet had pee on it and stains in the toilet. I brought cleaning supplies and cleaned everything even the dresser draws thoroughly before feeling comfortable.
• William (10/5): -
• Michael (1/5): -
• Michael (2/5): - Ice Machines all broken, Room wasn't clean (KItchen, Bath Area), No Wash Rags in Bathroom. Bathroom shower looks very old and not clean. Honestly one of the worse places I have ever stayed being honest
• Dineya (3/5): -
• Dineya (3/5): Muy caro para el servicio - Estaba trabajando en el y güey también huéspedes las morenas del hotel son súper chévere pero hay 1 latina creo mexicana se llama Yilia algo así muy mala persona habla de sus compañeras y también comenta por todo el hotel que los clientes son unos puercos ósea no respeta la privacidad de los cliente yo la conocí bien porque estoy trabajando en el Me dieron una habitación que el baño se le salía el agua por la puerta además no era un cuarto para los cliente normal era para personas adultas solo el baño lo demás estaba bien
• Shannan (8/5): -
• Edwards (6/5): -
• Danielle (1/5): STAY FROM HELL AVOID! - Having an on site gym was helpful. Decent location. AVOID - Harassment, Illegal Fees, and Retaliation I stayed at Uptown Suites Charlotte from October through mid-November 2025 and experienced shocking mistreatment that I feel compelled to warn others about. What happened: Illegal ESA Discrimination: I provided official emotional support animal documentation BEFORE check-in (have email proof dated prior to move-in). Despite this, management attempted to evict me immediately upon return from travel, claiming I had an "illegal pet." When I referenced Fair Housing Act protections, they changed their story multiple times. Harassment and Retaliation: After I asserted my legal ESA rights, management subjected me to hourly "safety checks" as retaliation - staff knocking on my door every hour to make my living situation unbearable. This is illegal harassment. Inappropriate Contact with Minor: Management spoke directly to my teenage daughter WITHOUT my permission or presence, asking her to confirm we were leaving. This is completely inappropriate and predatory behavior toward a child. Deceptive Billing: Management lied repeatedly about charges. First claimed my card "wasn't charged," then said it WAS charged but I shouldn't have received my refund. Charged illegal pet fees for a documented ESA, which violates Fair Housing Act. Entering Room Without Permission: Evidence suggests staff entered my room during my approved travel (found trash bag with litter I didn't place there). I had not authorized housekeeping and did not leave a service request. The Bottom Line: If you have an emotional support animal, have children, or value being treated with basic dignity - AVOID THIS LOCATION. Management is unprofessional, deceptive, and retaliatory. I'm filing complaints with HUD (Fair Housing violations), BBB, and corporate. The late-night clerk who eventually helped resolve the immediate crisis was the ONLY professional staff member I encountered. Save yourself the trauma and book...
• Larry (5/5): Good value great location. Terrible service. - Location Staff was lazy couldn’t get towels or blankets. Never at the desk.
• Earwood (8/5): Pleasant - Clean and comfortable
• Delahn (1/5): Terrible decision to book this place! - Nothing Everything
• Jennifer (10/5): -
• Edwards (7/5): -
• McCutchen (1/5): - I just like that it was near my job The room had bed bugs and I have a bunch of pictures when the manager came they swear they didn't see any bed bugs so they asked us to leave. The manager said it's their policy
• Yamileth (1/5): -
• Yamileth (2/5): Room was not clean my fridge. Raider did not work. It took almost a day and a half to get it fixed. Front staff was very - Nothing This was a bad stay staff was the worst (one person)
• Edwards (5/5): Good idea bad decision. - That it was convenient to stores and restaurants in the area First of all, I did not like the fact that my room constantly had roaches, that I had to go out and buy spray to kill them.Secondly, I booked through a third party, and I booked in advance, and they told me that I had to check out.And check back in at three o'clock.However, wouldn't check in time came.They told me they only had one vacancy, and several people were trying to get it. And it was first come first serve After sending me a email saying that they could not accommodate me another room.I had booked a prior week to the week that they canceled on me.And they sent me another email.Saying that they did not have to vacancies.After seeing online that they did have vacancies.If there was a problem they did not discuss it with me this was a big inconvenience to me.I had to find somewhere else at the last minute.However, I think that if you book him from a third party agency and not booking from uptown suites.Concorde you are treated differently.
• Yamileth (2/5): -
• Yamileth (1/5): -
• Ronald (7/5): No Coffee 🤷‍♂️🫣 - Location and price. Supposed to have a Keurig in the room. I brought my own coffee. Well There wasn't. But there was a regular one cup coffee maker and a coffe/filter.. So i figured that would be ok. Well in the morning at 6am I discovered i had a partial coffee maker. No was to use it. I went to the front desk to see if they had a replacement. She said yes, when the maintenance man comes in at 9🤷‍♂️🫣 So had to drive to Bojangles for my coffee...
• Whitney (10/5): -
• Promise (1/5): -
• Allen (5/5): The fact that you're not able to log into the Wi-Fi. I was paying 2000 a month there and can't use t - I like the rooms the gym area Wifi
• John (2/5): - They called me at 3:00 in the afternoon to tell me they couldn't honor my reservation because they had no available rooms due to a lack of cleaning staff. I was only about an hour away and had to scramble to find another hotel. Since I booked with Expedia, I'll have to fight to get my money back!
• Ken (6/5): - Had to supply own toilet paper
• Gregoery (4/5): - The staff was kind and friendly, but I feel bad for them as their hands are likely tied. This place presents well in the Orbitz pictures, but is a dump. The staff started out by listing all of the items that are broken, like some of the doors and card readers. I noticed the ice machine on our floor was broken and had a hand written sign. The elevator was broken as we were leaving so we used the stairs. BUT, the biggest thing was - the absolutely filthy carpets and the horrible smell of the entire place. It was just a nasty smell where people cook in their rooms and the smell of weed. I would have gladly paid double or triple to have had another place booked. The only saving grace is that we only needed a place to crash for the night. Hate submitting negative reviews, but might be helpful to others.
• Natalie (4/5): - The room coffee maker did not work, the bathroom was dirty, ice machine on site did not work
• Mohammad (2/5): - This was the worst experience. Someone urinated in the room adjacent to mine, I complained to the hotel staff twice and nothing was done. Eventually, I had to change hotels in the middle of the night since the stench was so horrible, which meant I had to leave the hotel a day early. Secondly, staff is hard to find, they are not authorized to do anything--even exchanging rooms. Three big red flags are that they want you to go and look at the rooms first and see if you are satisfied, there are security cameras all over the hall ways, lastly, they ask you sign to sign one page waiver that you will not break any of the rules listed.
• Joshua (10/5): - Room was very clean, A/C ice cold.
• Adam (2/5): - Not happy with last of housekeeping and staff not caring about
• Vernice (1/5): Not good at all - They was big cockroaches and service was bad wanted us to wash our own towel They had big cockroaches service was bad wanted us to wash our own towels
• Autumn (2/5): - Would not recommend, there were multiple bugs in our room including ROACHES! And it did not smell good, our bedding was dirty, women at the front desk were not friendly. 0/10
• Shanta (6/5): - Was clean, staff were friendly. Only complaints are the fleas and huge cockroaches.
• Andrea (10/5): - The staff was super nice and helpful. The rooms are very clean and comfortable. Perfect area with multiple things to do, eat, and shop. It was concrete and close to the venue of the event we were attending.
• Holly (2/5): - Tv don’t work. Ice machine don’t work. Wouldn’t give you extra towels when the ones in room had someone’s hair embedded in them. Can’t get extra coffee or cups. Full kitchen but no utensils or plates etc. horrible place to stay!!!!
• Latisha (4/5): - The hotel was not very clean. There were stains on the carpet in the hallway and on the bathtub. The carpet in the room felt gritty. Lastly, the room smelled like cigarette smoke.
• Autumn (8/5): - Clean good area and friendly staff
• Justin (8/5): - Serviceable place, no thrills and frills but cheap, clean, and comfortable.
• Larry (10/5): - Good location for all your entertainment needs close by
• Christian J (7/5): FINE FOR THE PRICE - LOCATION NICE ROOM
• Jeremiah (10/5): -
• Jeremiah (10/5): -
• Hyunjin (4/5): - I do not know why there are so many 10/10 reviews. I go on many business trips, so I stay in many different places, but this one is far worse compared to the price they charge. I stayed for 3 nights, and this is what the receptionist told me when I checked in. This is the first motel/inn that did not provide extra toiletries, towels, and toilet paper. If you run out, you need to provide it yourself. If you need more towels, you need to wash them yourself at the laundromat downstairs. The hairdryer is sooooo sticky, and the handle had someone's hair all wrapped up around it. Very very gross. I do not think the cleaning staff cleans the rooms thoroughly. I have been to cheaper hotels before, and I do not usually leave a review unless it is really bad, but this one needs my review to let people know not to book this place.
• Verified traveler (6/5): The rating score is deceiving.. - Booked this hotel based on the rating score and proximity of where we were going to be.. the room smelled stale with a musty funk, there were hair balls and big dust balls stuck to the legs of the stools at the dining area. Only one elevator, so if they needed to service a refrigerator or take trash/dirty laundry or whatever it was all done in the same elevator as guests. We had to wait to go to our room while they were swapping refrigerators thru the elevator. I don’t know if this was because its an extended stay or not, but there was nowhere to put our trash, no extra trash bags other than the 1 it came with and no toilet paper other than the 1 roll there. We called the front desk to ask about the trash and where to put it, they answered but claimed they couldn’t hear us.. my husband went down to the front desk and she claimed she never answered the phone in the first place because she missed the call but we were talking to her on the phone in the room. We ended up walking our trash bag outside to the dumpster, which was also overflowed and there was trash everywhere. Overall, the experience wasn’t terrible, but definitely average and the “customer rating score” is very deceiving. Would’ve booked elsewhere.
• stephen (10/5): - A nice and clean room and plenty of room!
• CHRISTOPHER (1/5): Worst hotel stay EVER!!! - The room was nice and I liked the handicap shower Staff was rude, they denied my service animal, the made me leave a day early because I made a fuss about my service animal
• Rayaa (3/5): -
• Kayla (10/5): Excellent - Beautiful stay and friendly staff. Very clean and comfortable
• Soumitra (10/5): - very good location
• LaDonna (10/5): Great Stay - My stay was wonderful. The bed was real comfortable. It's over the bridge to the Outlet malls. Will come back. Thank you!!!!
• Victor (2/5): - The tv wasn't working for days
• Martin (3/5): It was convenient location. Glad the stay was only for one night. - Everyone was friendly The room smelled very bad. Like it was heavily smoked in. The carpet was damp and the floors were sticky.
• Amanda (8/5): We would stay again! - Very clean on the outside. Desk clerk Cherry was really nice when we checked in. Me and my husband stayed here before and the room we got last time the bed was so comfortable, this time we stayed the bed wasn’t that comfortable but doable. It’s very close to a lot of things to do. Concord Mills Mall, a lot of restaurants. We would stay again. Nothing
• Kaycee (4/5): - Check in took almost an hour due to lack of staff. They originally put me in the wrong room. The bathtub was dirty and while showering, a roach came out of a crack in the wall and i woke up to a bug crawling on me.
• Jeffrey (5/5): Average - Location Have someone at front desk who knows what they are doing..took us 30-40 minutes to check un
• Freeman (6/5): - Location Old
• Green (1/5): Worst place ever we want our money back - Nothing 1st room they gave us we unlocked the door and someone was in there. It was already occupied we could have been shot. 2nd room no TV 3rd room at 1130 pm towel rack falling down .
• Mary (10/5): - It was a wonderful room and very clean. It had a full kitchen. The price was very reasonable. I was shocked that there was no restroom in lobby. That's the 1st thing people need to do after a long ride but we had to wait to check in and use the restroom when we got in our room. But the room was VERY nice!
• Brandie (8/5): - They do not have breakfast and don’t use the venting machines in the lobby. Also check out is at 11 across the board not 12 like the hotel room door says. Other than that the hotel is just that a hotel nothing to write home about
• Mariah (2/5): - Just an overall no. do not stay here!
• Jennifer Marion (8/5): -
• Payton (1/5): Bad -
• Greg (4/5): Bottom of the barrel - Given extra beds, room size Tv didn’t work, toilet seat was broken, room was dirty, did not have a trash can, not able to get extra toilet paper or towels.
• LaSaundra (6/5): - The check-in process was 45 minutes long. Showed me a room that wasn't clean. Elevator is ancient and can't believe it's only one. I would bot stay here again.
• Rose (8/5): Beware of pet deposit not listed - The staff was friendly, room was clean and quiet. Problem came with the non disclosed pet deposit of $140 that was not refundable. The only thing listed in their website was a $20 per day pet fee, which I had zero problem with because it was something I knew about in advance. Not even in the pet addendum that I had to sign was there any mention of this non refundable deposit, which isn’t a deposit, it’s a fee. And people shouldn’t be blindsided by that.
• Tyrika (3/5): It was uncomfortable, something bit me 3times, I believe it was bedbugs! Couldn’t get no extra towels to dry hair & - It was in a nice location N.a.
• john (2/5): - Dirty Carpets with stain and a foul odor,, marijuana smell throughout the entire building,, elevator didnt have air conditioning,, couldn't get 2 towels,, wash told i had to wash out the towels i had in the laundry, i will bever stay at this hotel again, nor will i recommend anyone else to either,, very low class!!!
• Syamsul (8/5): Superb - Yes Nothing
• Smith (8/5): Very good - The young lady at the desk was very friendly and helpful. The bed wasn't as sturdy as it should .
• Manuel (1/5): don't rent it - I never stayed, they called me to cancel and never refunded my money.😡😡😡 I strongly disagree with the owner of this place, for those of you who read the review, I would definitely consider renting this place.😡😡😡
• TONY (8/5): - ok
• Keith (6/5): - They really need to let you know when the ice machines broke when you check in. Seems to happen so often anymore so I need to ask I guess.
• Shannon (2/5): - Absolutely disgusting, the floors were sticky, the hallways smelled like stale cheeks, and the kicker...poop on the ceiling in the bathroom.
• Ramie D. (2/5): - I never got to stay there and had to book another hotel in Kannapolis. I couldn’t make my first day that I scheduled for the reservation. I sent a text message to the hotel through the Expedia app and nobody responded. When I showed up the next day the hotel informed me that they canceled my reservation and were completely booked.
• Verified traveler (2/5): Troublesome to say the least. - It was just one issue after another, not worth the money for the headache.
• Kelly (1/5): Horrible!! NEVER AGAIN - Nothing. Staff/GM was racist. Smelled like animals feces, cigarettes, and weed. It has bed bugs, roaches, rats & is dirty.
• Shanesia (9/5): It was good - They communicate together They would not come clean my room
• Gary (10/5): Exceptional -
• Patrick (10/5): Exceptional -
• Muhammad (4/5): Disappointing -
• Nesia (10/5): Nice - It was nice the people was friendly Nothing
• Courtney (6/5): Pass this one up.. - The room was clean, had everything I needed for my short stay. Staff was very confused about the nightly/weekly rental. I was first turned down, even though I made a reservation online. Front desk clerk called the manager, who informed her they-do nightly rentals. The price online, was not locked in. I was quoted $72.50 with my reservation, I was charged $126 for one night. The next day (day of checkout), the front desk clerk called me at 10:20am, asking if I had checked out yet, that check out was at 11 and I would be charged for another night. I explained that the website, their website says check out is at 12pm. And was told “thats what she was told”. Overall, not a good experience, staff was less than knowledgeable about their policies, price was higher than my reservation quote.

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