ZEN CHALETS Hakuba

Name: ZEN CHALETS Hakuba
Address: Hokujo 4305-1, Hakuba, jp

Location: Hokujo 4305-1, Hakuba, jp

Star Rating: 3 Stars

Property Type: Chalets

About this Property

Luxurious Chalets near Happo One Ski Resort

Fully Equipped Chalets: Enjoy a bedroom, living room with Apple TV, and kitchen with modern appliances.

Convenient Amenities: Benefit from free Wi-Fi, toiletries, towels, ski storage room, and washing machine.

Great Location: Just a short drive from JR Hakuba Station with dining options nearby.

Book now for an unforgettable stay at ZEN CHALETS Hakuba!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 10:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Car hire
Ski storage
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Thermometers for guests provided by property
Supervised childcare/activities
Ski storage
Ski-in/ski-out access
Express check-in
Free wired internet
Ski lessons on site
Tennis lessons on site
Offsite parking discounted rates available
Internet access
Japanese garden
Golf cart
Fishing nearby
Snow sports gear
Paddle boating nearby
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Chalet

Boasting a private entrance, this air-conditioned chalet comes with 2 living rooms, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious chalet features a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit has 5 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
One-Bedroom Cabin (Riverside)

This cabin accommodates 6 people in 1 queen-sized bed, a bunk bed and 1 queen-sized sofa-bed.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Two-Bedroom Chalet

Furnished with modern decor, this chalet comes with 2 bedrooms, a seating area, dining area and a kitchen. Includes 1 queen-sized bed, a bunk bed and 1 sofa-bed.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
One-Bedroom Cabin (Mountainside)

This cabin accommodates 6 people in 1 queen-sized bed, a bunk bed and 1 queen-sized sofa-bed.

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Three-Bedroom Chalet

This spacious chalet features high vaulted, cathedral like ceilings and underfloor heating throughout. Ski and board storage facilities and a drying room is available. There is one private bathroom and a second bathroom with a separate toilet. There is a large open-plan kitchen, a dining and lounge area with a large-screen TV and windows facing the Happo Gondola and mountain slopes.

Max Occupancy: 9 (9 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
3 Bedroom Villa - Zen Villa A

This chalet has cathedral like ceilings and underfloor heating throughout. A iPod dock, washing machine and microwave are provided.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Chalet

Featuring a private entrance, this air-conditioned chalet is comprised of 2 living rooms, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious chalet offers a washing machine, soundproof walls, a tea and coffee maker, a flat-screen TV with streaming services, as well as mountain views. The unit offers 5 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Chalet

Featuring a private entrance, this air-conditioned chalet comprises 2 living rooms, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious chalet provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 5 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Chalet

Featuring a private entrance, this air-conditioned chalet comprises 2 living rooms, 2 separate bedrooms and 1 bathroom with a walk-in shower and a bath. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious chalet provides a flat-screen TV with streaming services, a washing machine, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 5 beds.

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Hypoallergenic
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
3 Bedroom Villa - Zen Villa B

This chalet features cathedral like ceilings and underfloor heating throughout. A microwave, stovetop and iPod dock are provided.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
3 Bedroom Villa - Zen Villa C

This chalet has cathedral like ceilings and underfloor heating throughout. A microwave, electric kettle and stovetop are provided.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
3 Bedroom Villa - Zen Villa D

This chalet features cathedral like ceilings and underfloor heating throughout. A microwave, private entrance and dishwasher are provided.

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Slippers
- Kitchen
- Additional toilet
- Private entrance
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Stovetop
- Toaster
- Bidet
- Hypoallergenic
- Cleaning products
- Coffee machine
- Linen
- Dining table
- Semi-detached
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Board games/puzzles
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Wine or champagne
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Yukata
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Key access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Erin (10/5): Quiet yet convenient location. Helpful staff and shuttles to help navigate the town. The chalet was well equiped for coo - Lots of room for a family. Great facilities and had everything needed for an awesome stay Nothing
Andrew (10/5): -
Jennifer (10/5): - The staff were amazing and the location was ideal Nothing
JACK (10/5): -
Sandra (9/5): Wir waren zufrieden. - Lage, Ausstattung, modernes Ambiente, sauber, Parkmöglichkeit am Haus, problemloser self check in. Der permanente starke Gasgeruch, sobald Wasser benutz wurde. Dies sollte dringend überprüft werden. Sehr hellhöriges Haus. Sehr steile Treppe zum Dachgeschoss mit den Etagenbetten, nicht für kleine Kinder geeignet. Duschhandtücher sind vorhanden aber es wäre schön noch ein normales Handtuch bereitzustellen.
Carly (10/5): We loved it and cannot wait to go back! - Location right near slopes and Evergreen was amazing. Staff were VERY helpful with shuttles in the morning as well as for dinners. Easy to walk back after time on the slopes. Heaps of food in walking distance. Heating was great, drying facilities for all our gear were amazing. The steps were pretty steep - be careful on the way down. Some spots around windows/floor sections could be a bit drafty. Absolutely not a deal breaker though.
Miguel (10/5): Perfect a family ski trip. Loved Zen and all their staff. - Super friendly staff, knowledgeable and happy to help.
james (10/5): Best self contained I’ve stayed in, miss it already - Everything Amazing stay
James (10/5): -
Elton (5/5): The stay is okay - Location The facilities
Nguyen (9/5): とてもCozyな空間で、リラックスできた。 -
Kirby (10/5): -
Nimesh (10/5): -
Dan (10/5): Highly recommend. Hakuba itself is amazing, the accomodation exceeded our expectations. - Excellent communication, fantastic onsite team, well presented accomodation, nice touches with small amenities after the travel day to Hakuba, and toys and sleds for the kids.
Kerrie (9/5): Beautiful location to relax and enjoy the amazing scenery. - Wonderful to have the ability to have some space after time in Tokyo.
Sarah (10/5): Amazing stay! We have already booked again for next year. - Stayed at Zen Chalets in one of the budget 1 bedroom Cabins which were super cute and cosy. Location is excellent !!! - steep road was not an issue as there is an easy flat walk to the Gondola, restaurants and bars. We hired a car which was great. Staff and owners were friendly and very helpful. All the little extras like , juice and breakfast foods were much appreciated. We have already booked one of the new bigger Villas for next season! Can’t wait to go back again.
Karlye (10/5): This place is a must book! Everything exceeds expectations. - Zen Chalets exceeded our expectations. The communication and service was out of this world. I would highly recommend anyone wanting a luxury experience and expertise service then Zen Chalets is your place. We will be back! Nothing it was absolutely perfect. Best holiday
Joanna (7/5): Sweet hosts, small place for family of 5. - Hakuba was a beautiful place. The communication with the owners was top notch. Because we were up a very steep hill, and had no car, they offered to pick us up and take us to the grocery store or give us a ride to nearby restaurants. The beds were comfortable and the wifi was great. Everyone we spoke to was extremely accommodating and kind. When I rented Zen Chalet, I assumed I would get what was in the photos. But as it got closer to our trip, we were sent images of the house we were in and it was a lot smaller than I imagined. When we arrived, it was not the place we saw in the photos. When I looked online, it appears that they put photos of ALL their properties on one listing and they put us in the one that fit us best. A little deceiving. The unit was on the older side and although there were upgrades, the wiring to the house was old, so when we would use the dryer, it would trip the electrical breaker, which was VERY difficult when I was trying to dry our wet snow clothes before we left. They were apologetic, but nothing much that could be done unfortunately.
Lucas (10/5): Would definitely recommend! - Place was excellent, staff and communication was great! Welcome amenities exceed our expectations We were very close to Happo One but unfortunately the routes were too hard for beginners so we end up having to go to different areas for snowboarding.
John (10/5): Japan Ski Holiday 2025 - Amazing Location in Happo One Hakuba for the Best Ski ⛷️ Trip ever and the Best Snow in over 60 Years 👌🎉🥳
Rowan (8/5): Very good -
Shashank (10/5): Exceptional -
Maria (9/5): We were very comfortable and really enjoyed our stay! - The accommodations are very close (3 minute walk) to a lovely place to have breakfast and dinner, Zu Thones. They are also within 15 minutes walk from other places to eat and yet it still feels quiet and cozy. They are 13 mintues walk to the Sakka 2/3 lifts for beginners which was where we enjoyed our snowboarding. I do wish there was one more toilet or at least a sink to wash hands in the bathroom with the toilet.
Daniel (9/5): Greta location, modern all in all great - Location was great short walk between 2 lifts clean and owners were friendly as Toilets on the bottom floor but 1 st world problems
Hao (10/5): Loved every minute. Was a perfect winter experience for a family - Staff were amazing and very accommodating. They picked us up from where the coach dropped us off and helped us make reservations at the local restaurants. Accommodation was clean and cosy - just perfect for our family. Walking distance to the slopes and shops which made life easy for us to split off when the kids needed a rest. In all, a great experience. We will be back!
Kazuya (10/5): - 思ったより調理道具やフリーの飲食があって良かった。歯ブラシないので注意ですね。
Dan (9/5): Superb - Everything Could not connect to the wifi
Mary (9/5): Superb -
Edwina (9/5): Superb - Location is great. Just up the road from the main gondola. The problem when it is really snowy, is that it is located down a really steep and long driveway type road that taxis and the ski rental company wouldn't drive down so you often had to navigate that in the dark with snow and ice on the road which could be a bit treacherous. The staff were fantastic. So helpful and friendly and able to drop you off at dinner or to ski lessons. I think the usability of the chalet would be improved by adding a basin to the stand-alone toilet and a more solid door rather than a sliding door to the main bedroom that is located just off the living area.
Haylee (7/5): Friendly team of hosts, beautiful & rustic place for small groups - Good communication from host's team of staff, swift pick up from the bus station to the accommodation, with grocery & dinner drop offs (although limited timings). Complimentary wine, milk & bread was appreciated. Good to have a dryer though we hoped it'd worked better (power trips). Didn't realize the location was abit far (and on a steep slope) from the main street, even some places (Lion adventure) refused to pick us up due to the steep slope. It was always a rather slippery (but beautiful) walk through the forest to get in & out of the accommodation. Also the power is not stable and tripped multiple times when a few things were at play, for example you can't use the hairdryer when the shower is running, or you can't run the dryer when the room's heater is on. & definitely you can't run both washer & dryer together. At one point we had to turn off all electricity so we could run the dryer and it was a little stressful as we had to take extra time to stay in to ensure things were running before we left home (or we'd be left with wet clothing). The living room was also quite small to be very honest, we were a group of three girls and with luggages placed on the floor there was practically nowhere to walk. There were enough beds for four upstairs but with the limited space below I really do not recommend having more than three pax. Finally it was quite stuffy on the second floor and there was no air conditioning control. It would be good to get some ventilation upstairs.
Robert (8/5): Very nice place to stay. Review the floor plan to ensure it meets your requirements - Views, stylish and new, good kitchenette. Good location, very helpful staff, dinner/grocery/luggage shuttles, great shower. Front entrance a bit squashy. No hand basin for second toilet. Not much storage for clothes/suitcases
Mitchell (9/5): Superb -
Sarah (10/5): Fantastic, we hope to return soon. - The villa was beautiful, well-maintained and clean. The staff were extremely kind and helpful. The shuttle service for dinner and shopping was super helpful. We loved it all.
Joseph (10/5): Exceptional - Located close to Gondola for easy access to skiing. At the same time location was peaceful and beautiful with easy access to the main town area and restaurants. The team on site was always willing to help and communication was excellent.
Yi (1/5): Bad - Poor maintenance of property, has spider web found in the room. Lack of heater facilities for big family room Need bathroom reservation, very inconvenience
Brad (10/5): Lovely - Very helpful staff, a great and comfortable place to stay.
Nurul (9/5): Superb - Everything was perfect
Rachel (10/5): Fantastic! - Amazing place beautifully kept wonderful touches. Staff so helpful and friendly. Nothing was a problem.
Brett (10/5): Zen chalets family trip - Great accommodation friendly staff nothing was too much trouble great location everything was great
Shih (8/5): Very good -
Patrick (10/5): Exceptional -
Paul (10/5): - A great chalet, very comfortable, warm, well equipped and in a very convenient location for Happoone
Debbie (10/5): - As a family of four with two kids, skiing for the first time, this was an excellent location. The chalets were perfectly appointed and comfortable. The wash and dryer were a bonus. The team here looked after us brilliantly. Nothing was too much trouble. The communication before, during and after was excellent and they provided us with invaluable information for ski suppliers and getting around. To Sarah, Bellen and Joachim, thanks so much for everything. Loved it. Will be back and would absolutely recommend Zen Chalets.
Antti (10/5): Great chalet - Great location. Fantastis for family of four. All you need. Fantatistic communication with the host.
Anthony (8/5): Very good -
Paul (10/5): Exceptional -
Sharon (9/5): A pleasant experience! - The chalet was very spacious and clean, hosts were very accommodating and made sure we were well settled. Property was equipped with everything you need - washer, dryer, cooking stove, toaster etc everything. There also nice little touches like complimentary toast and juice for breakfast. We really appreciate it! We liked everything about the property, the only thing we wld mention is - if you’re driving, there is a slightly steep slope leading into the chalet, it was very manageable for us with a 4WD and snow tires. Note that there are also stairs within the 3-bedroom chalet and you would have to clear the trash before checking out.
Cohan (10/5): Our stay at Zen Chalets was great in every way. - Location, cleanliness and staff
Lawrence (9/5): Conor, Alex and Renee were lovely. Nice and central location close to Happo One Gondola -
Danielle (10/5): Exceptional -
Hamish (9/5): Superb -
Davina (10/5): Exceptional -
Kate (10/5): Exceptional - Super easy communication with the staff / owners - phone or by WhatsApp. Pick up and drop off on arrival/ departure. Staff also very helpful about the town. Loads of complimentary welcome foods. Washing machine and drier with detergent supplied. They’ve worked out what travelling families need!
Woei (10/5): Exceptional -
Suk (7/5): Good - Comfy environment for family with kids There are 3 bedrooms on the ground floor once you enter the villa. The living room, dining room and kitchen are on first floor.
Chee (9/5): Superb - Everything Hard to get transportation
Joseph (10/5): Great Villa and Friendly Manager! - Stayed in Villa A for the weekend and couldn’t be happier with the accommodations, the cleanliness, location and overall comfort. We look forward to staying here again or recommending to those traveling to Hakuba.
George (8/5): Very good -
Arnash (10/5): Exceptional - We had an excellent stay for 2 nights. The cottage was really nice, cozy, clean. Special thanks to the hosts - extremely helpful and very prompt to our queries. The beds were really comfortable - bunk beds were fun for the kids. Highly recommend this place to stay.
Dipesh (5/5): Passable - Nice looking, newly built villas. Very clean. Big rooms. Beds were comfortable. House manager was very friendly and helpful. Could have been better: The place is build to be used during Winters as there are floor heating everywhere. But just one Air conditioner in the whole villa. The dining table is situated very dangerously. As there is sudden depth between living and dining area. So getting in to and out of dinning table was dangerous. About kitchen, although it was very clean there is no space to actually cook. All eminities are given, but you need to setup all those eminities out of kitchen so that you can use them. Which takes lot of your time. Microwave oven is kept high and behind the refrigerator. Very difficult to operate. So we didn't use it for obvious reasons. There is no exhaust fan in kitchen, and it's just next to Bedroom so whatever you cook, you can smell it throughout the night. Owner was very unfriendly. There were total 4 villas A, B, C, D. Villa D was too near the bushes and there were many spiders so our kids were afraid of getting in to the Villa. so we requested to get shifted to other Villas as all the villas were vacant. But rather then helping and solving the problem the owner started lying and making excuses. Like if you book directly from us then I can change. But if you book through booking.com nothing can be done. And she started saying that there are guest coming that night whereas still the remaining villas were available for booking over the website when I checked while discussing with them. We were there for 2 nights and only last day when we were checking out the other villas got occupied. Not at all accommodating house owner. Would have like it better if we would have got better hospitality.
Sin (8/5): Nice relaxing stay and close to Habuka - It is huge for three people. beautiful living room with a huge kitchen. Nice location. Nice rooms on the ground floor. There was a sticky patch on the stairs top. hairdryers have dirty scratches. Ground floor toilet basin is really small. No space to put a lot of things. Stairs are a bit high for my mother
David (10/5): Exceptional - Room was immaculate. The staff here went above and beyond the help and accommodate us, Hiromi was so friendly showing us around town also took us to the shopping centre free of charge even offered to pick us up from the mountains after snowboarding. Felt like they really cared and had great conversations
Adam (10/5): Excellent - If there had been snow, the location would have been excellent. The lodging was cozy, spacious, and relaxing. We ended up spending a lot of time inside, since it was rainy, and we didn't get to ski as much as originally hoped. We were conveniently able to get rides from the staff to go to the market, and get to/from the bus station. This is not a negative comment about Zen Chelets. But Hakuba experienced an early spring, which derailed our skiing plans. We skied for one day in wet conditions at Happo One, and decided to go on a Snow Monkey tour, which was excellent.
Montgomery (10/5): - We loved the Zen Chalets! We stayed in one of the villas. Modern, clean, and well appointed. 4 minute walk to the gondola. Great communication from the management.
Meghan (10/5): Exceptional -
Elizabeth (10/5): You will love your stay here 10/10 I would recommend ! - I loved the floor plan it was so practical . I also loved how close it was to restaurants and bars . You could really tell that the owners put a lot of thought into this location proving snacks and coffee. The drive up the road was incredibly steep .
Lisa (8/5): Very good -
Daniel (10/5): The property managers/owners were incredibly kind and the stay at this chalet was perfect - stunning views, great location the hill driveway to get to the property could be tough if it was icy.
Kyle (8/5): We really enjoyed the accommodations and plan to stay again. - Very cozy, great location. Only downside is access into and out of the chalets due to the steep hill (unavoidable).
Géraldine (9/5): Superb - Very quiet The pans were dirty
Miho (8/5): Very good - The chalets were very cosy and the size was just right for groups. Mick and Sarah have been very accommodating and very quick to respond to my inquiries. The layout of the kitchen table could've been done better to make it easier for those staying at the loft to access the staircase but apart from that it was exceptional.
Man (10/5): Exceptional -
Owen (10/5): Mountainside chalet 2022 - This accommodation is excellent. We stayed in the Mountainside chalet and were very comfortable with 2 adults and 3 children. Mick, the owner, and his staff were awesome, helpful and extremely accessible for the duration of our stay. There is attention to detail at this site. We will be back. Our kids didn't want to leave
Dan (10/5): will see you in winter zen chalets ! - 1- nice landlords , excellent service . detailed mail guide 2-good location, easy to find and close to travel points. 3- very comfortable house with good design . 4- house have good taste and nice furnitures.
Verified traveler (8/5): - 事前のキー番号メールはありませんでしたが清掃管理人がいたので事なきを得ました。通常使用するであろう家電や調理器具は常備されていました。リネンも清潔です。庭には簡易日よけとバーベキューセットも用意されており快適に過ごせました！
Takashi (8/5): ホスピタリティに感謝!! - GW休みに家族3名でキャビン1棟-2泊で使用させて頂きました。設備は古い感じが否めず / シャワーが弱い / キッチンが狭くて使用しずらい等の使用感での小さな不満はありましたが、過ごしているうちに慣れ、総じて快適に過ごせました。2日目にBBQをリクエストしたらタープ・コンロから炭・着火剤まですべて準備・設営までしてくれてあり少し感動しました。こちらでも準備して持って行ったのですが食材だけでBBQ⇒花火⇒星空観察まで自宅で過ごすように楽しめました。またウィンターシーズンにも訪れたいです。※隣の新しい設備が非常に気になりました。
Verified traveler (10/5): - とてもキレイで良い宿でした！宿前が急な坂道なので、スタッドレスでも四駆でなかったので上がれなくなり、ロードサービス頼みました。動けない間も、スタッフがスーパーなどに連れて行ってくれてとても助かりました。また行きたいお宿です。
Verified traveler (10/5): - とても綺麗で快適に過ごせました。白馬八方に近くスキーに向いています。
Verified traveler (8/5): Great stay in Hakuba. - Location was beautiful and worked for 2 adults and 4 children but would be a bit cramped for 6+ adults. The on-site manager was outstanding and responsive. The only two negatives were the steep incline down to the property and this side of the mountain offers no good slope area for beginners. In the winter 4x4 or AWD with chains is required to drive out of the property.
Austin (10/5): Amazing place to stay! - Zen chalets was a great place to stay in Hakuba valley. It is a 5 minute walk to the bottom of Happo-one resort and next to many bars and restaurants. The staff was incredibly nice and extremely accomadating. 10/10 would reccomend.
Julia (10/5): Great and modern place with very nice location! - Great place to stay for your ski holiday in Hakuba. Very nice, modern and clean house, close to the Happo Gondola and a number of restaurants. The service was absolutely great and the staff is lovely! Will definitely stay here if I come back!
R (10/5): - Modern and smart design. Perfect size for our group of 6. Can’t wait to go back for a longer stay.
Kenneth (10/5): - Great location with a short walk to either Happo Gondola or Evergreen ski schools. Family of 4 (kids 8 & 2) fit comfortably. Staff was friendly and helpful with pickup/drop off and even a grocery store run on the first day. Will definitely consider again on a future visit to Hakuba!
Verified traveler (10/5): - Top location - great staff and Unique stand alone place
Verified traveler (6/5): Cosy chalet - Affordable self contained chalet. Bedding is enough for 5 adults and 1 kid. It needs a bit of an uplift (carpet and kitchenette). Great dry room.