Hotel Sokak

Location: Mula Mustafe Bašeskije 24, Sarajevo, ba

Star Rating: 8.3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:30 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Car hire
• Packed lunches
• Non-smoking throughout
• Shuttle service (additional charge)
• Concierge service
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Pub crawls
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Billiards or pool table
• Free wired internet
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Garage
• Guest education on local ecosystems and culture
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Double or Twin Room

  Room featuring a flat-screen TV, a radio and a private bathroom with shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Studio

  This studio features a flat-screen TV.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Single Room

  Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, an electric kettle, a carpeted floor, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Tile/marble floor
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Double Room

  Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Carbon monoxide detector
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Kasikovic (10/5): -
• domenic (10/5): - sehr gute lage - sehr sauber - sehr sympathisches personal.. ein guter ort
• Mladen (10/5): - Izvrstan čist hotel,jako ljubazno osoblje.
• Ruta (8/5): For two nights stay was very good. - In the center ,near Baščarsija ,but quiet ,clean,staff friendly. Room was very small .
• Guest (3/5): För dyrt för det man fått! - Nära centrum! Jag fick ett rum utan vattenkokare då man inte kunde dricka te eller kaffe, sängen var obekväm. Efter 6 dagar var jag tvungen byta till ett mycket bättre rum på övervåningen, med även möjlighet att göra kaffe eller te. Det var också flera nätter oväsen, skrik på hotellet från visa gäster så att man inte kunde sova!
• alice (10/5): - receptionist was very lovely! recommended us a great free walking tour and was very welcoming. the location of the hotel was perfect too! so close to sights and restaurants etc. rooms were very clean and comfortable nothing
• Guest (5/5): -
• Tiago (9/5): -
• Michael (10/5): Top City & ruhiges & sauberes Zimmer -
• Martins (9/5): -
• Traian (9/5): Convent choice - good location, good stuff, good environment. I shall come again
• Fozia (8/5): -
• Denis (8/5): -
• caroline (10/5): -
• carl (9/5): - Clean comfortable and helpful staff
• Cecilia (6/5): - Alojamiento correcto. Nos alojamos sólo por una noche así que no podemos opinar sobre el desayuno ya que al otro día nos fuimos muy temprano. No había practicamente agua caliente en la ducha. Bajé a comentarselo al chico de la recepción y me dijo que no había tenido comentarios al respecto de otros huéspedes. Me dijo que tal vez el problema era que el agua salía en el sentido contrario (agua fría del lado izquierdo y caliente del lado derecho) pero volví y esto no era así...
• David (4/5): I would only stay there for location. Make sure you have earplugs otherwise you be listening someone next door coughing, - Location The smell in the room, no nets to protect yourself against mosquitos. You can hear another person going to the bathroom next door.
• Sagheer (8/5): The hotel staff (the family who owns it, were excellent and extremely helpful. I had a bit of a medical situation and th - The rooms were kept clean The walls were a bit thin, so noises could be heard quite easily.
• Ammar Bilal (7/5): - The location is great Tha bathroom is so tiny ! The AC is all ready set by the hotel, you can't control it.
• mustafa tolga (5/5): - Konumu çok iyi, merkezde yerde alıyor. Odalar küçük, buzdolabı yok, biraz basık ve karanlık. Ama temizdi.
• Linda (9/5): -
• Eric (9/5): -
• Nouran (10/5): -
• Chiara (10/5): -
• Antonia (9/5): - Great location, clean and comfortable
• Emir Yasin (10/5): -
• Eren (8/5): - Staff were fantastic and very helpful. Nice, clean room while being centrally and conveniently located
• Guillermo (10/5): -
• David (8/5): -
• Vanja (10/5): - La ubicación es perfecta, la habitación bonita y la atención maravillosa
• Maria (9/5): -
• Tomislav (8/5): -
• Houria (10/5): Très agréable - Accueil - la disponibilité et la gentillesse du personnel
• hussain (10/5): -
• Gianluca (10/5): Warm welcome, modern room - We had a wonderful stay! The receptionist who welcomed us was extremely kind and helpful, making us feel at home right away. The room was spacious, very clean, and decorated in a modern style. Highly recommended!
• Dmitry (10/5): -
• Zarina (9/5): -
• Giovanni (9/5): - La posizione centralissima, la disponibilità della reception, il bollitore in camera, la pulizia Niente
• Giuseppa Alessia Maria (10/5): Soggiorno accogliente - Personale gentilissimo, nonostante un piccolo disguido hanno risolto subito, dandoci una stanza superiore rispetto a quella che avevamo prenotato noi! Consigliatissimo
• hussain (10/5): -
• ilikhan (8/5): -
• Marco (10/5): -
• Mehic (10/5): Wir kommen auf jeden Fall wieder! :) - Die Familie, die das Hotel leitet, ist sehr freundlich und gesprächig, was uns besonders gefallen hat und wodurch wir uns sehr wohl gefühlt haben.
• Aljohani (7/5): -
• Esra (4/5): -
• Mario (7/5): Goed hotel. - Klein hotel in het centrum van de stad. De kamer was niet al te groot maar de inrichting was compleet en netjes, het bed was prima. Geen airco maar ondanks het warme weer was het in de kamer (op de begane grond) beslist niet te warm. De kamer lag niet aan de straatkant en ondanks de drukte en het lawaai van het Filmfestival was dat in de kamer totaal niet te horen, zelfs niet bij geopend raam. Het personeel is vriendelijk en vooral een pluim voor de medewerkster die het weigerende cijferslot van mijn koffer heeft geforceerd zonder de koffer te beschadigen. Het enige minpunt is dat er geen kast was om kleren e.d. op te bergen, alleen een klein plankje net onder het plafond.
• Ramzi (1/5): Disappointing Stay at Hotel Sokak - My experience at Hotel Sokak was unacceptable. I complained about being assigned a ground floor room (which was never mentioned at booking or check-in), and immediately afterwards the hotel tried to remove me from the property. Since the receptionist’s English was limited, I submitted my complaint in writing in Bosnian through the Booking.com mailbox. Shortly after, she informed me that the manager had decided I had to leave the hotel with a refund — but only if I did so within 30 minutes. This was unrealistic, given that I had already paid, started resting, and opened my suitcase. The stay was disappointing, stressful, and completely unacceptable. Instead of assisting me, the staff pressured me and shifted all responsibility onto me. The receptionist kept arguing about the “strengths” of the room and told me I should have asked beforehand. A guest has the right to express dissatisfaction — it is not about just paying money and pretending everything is fine. For the price of one night in Sarajevo, I expected transparency and professionalism. I reported the incident to Booking.com immediately and left the hotel without further comment. I now believe leaving this review is the best way to highlight Hotel Sokak management’s weak and unprofessional behavior. Despite being spacious and clean, the room itself was disappointing: dark and damp-smelling, likely due to the carpet (or perhaps a previous guest had smoked inside). The window had only a transparent curtain. The bathroom provided only a basic soap ball. The kettle was dirty, with traces of milk left inside. Small details, but important to mention.
• Sana Ali Eldin (10/5): מקום אופטימלי, מחיר סביר שירות מצוין - המיקום של המלון, החדר המרובחת והנקייה, השירות והיחס הנחמד. הכל היה תקין אפילו סדרו לנו חניה קרובה
• Sıtkı (5/5): - Temiz ve giriş kat olması güzel İlk önce bebek karyolası var dendi gittiğimizde yokmuş onun yerine kral dairesi verdik dediler kral dairesinde tuvalet kağıtı ve buzdolabı yok su yok ve çok soğuktu bugün klimayla ısıtamadık ayrıca ödeme online olmuyor denildi tekrar para aldılar ve araç parkı için yer ayırttılar 10 euro ya çok uzak yerdeydi tekrar arabayı alıp gelmek çok uzak olduğu için uzun sürdü
• Ahmet (1/5): HORRIBLE - The room was dirty, the sheet was torn, the showerhead was insufficient, and the shower cabin was broken. ASLA TERCİH EDİLMEYECEK Bİ YER.
• ILIJA (9/5): -
• kevin (10/5): 2 nights Sarajevo - Great location, close to everything in old town but still quiet inside. Staff were really nice.
• Emma (10/5): -
• andrea (8/5): - Posizione e pulizia delle camere. Spazi sufficienti nella camera (camera singola) Personale cortese e sempre presente. Gradite le bottigliette d'acqua a disposizione gratuita degli ospiti. Le camere non sono insonorizzate pertanto a volte si sentivano rumori di altri ospiti.
• Mehmet (4/5): Çıkış saatime 1 saat varken üstüne üstlük belirtip kovarcasına söylemek gerçekten çok tuhaf… - Konum olarak fena değil Otopark Booking de kapalı otopark olarak gözüküyor ve ücretsiz, ama gidince extra günlük 12 € para istendi. Oteli iptal edeyim dedim ama iptal seçeneği yok yani tamamen düzenbazlık…
• Natalija (9/5): Odličan smještaj u centru Sarajeva - Lokacija, uređenje, čistoća, osoblje Zvučna izolacija jedina mana
• Giulia (5/5): -
• Guest (8/5): -
• Rasim (9/5): -
• Marco (7/5): Hotel rinnovato da poco e molto accogliente in pieno centro storico.Personale molto gentile,peccato per gli asciugamani - La posizione eccezionale direttamente nel centro storico Non c’è possibilità di fare colazione in hotel,ma bisogna uscire e farla in una pasticceria a 300 mt dalla struttura
• fares (5/5): -
• Yara (8/5): -
• Guest (10/5): -
• Jasmina (6/5): Helt ok - Läget var bra och frukosterbjudandet också. Det stod ett pris på booking och vi betalade ett annat.
• Samantha (8/5): Comfortable and convenient - we will be back - The staff were extremely friendly and helpful and the location was perfect. The rooms were clean and had everything we needed. We would definitely stay here again!
• Enis (10/5): - LJubazno osoblje, udoban krevet za spavanje, odlična lokacija. Sve preporuke za ovaj hotel.
• Rosa Maria (9/5): -
• Nil (10/5): -
• Sanel (10/5): - Trevligt rum mitt i stan till ett attraktivt pris. Personalen var mycket behjälplig med att hitta parkering över natten! -
• ida (9/5): -
• UFUK (7/5): -
• Guest (6/5): Odalar genel olarak temiz ferah, küçük ama önemli olan eksiklerini umarım tamamlarlar. - Yakın merkezi konumda, odası geniş ve nispetten yeni. Oda halı kaplı olduğu için zemin çok temiz durmuyordu ve ayakla basmak istemedik ancak odada terlik mevcut değildi, personelden talepte bulundum ancak olmadığını söyledi,diş fırçası ve diş macunu mevcut değildi.Girdigimiz gün ücretsiz su imkanı olduğu söylendi ancak dolapta sonraki günde su yoktu.
• Toni Vodenica (9/5): - Location and plesent staf 3 floor,no lift
• سلطان (1/5): -
• Konstantina (9/5): -
• Kadir (8/5): -
• Franz (10/5): - Die Lage ist einfach perfekt, in der Altstadt und 100m von der Straßenbahn Nr.3. Die Dame an der Rezeption hat uns ein paar gute Tips fürs Essen gegeben - da kommen wir sicher wieder!
• Mine (10/5): Harika bir otel! - Konumu harikaydi, odalar tertemiz ve çok güler yüzlüydü.
• Antonio (10/5): - The family treatment. I like everything.
• Paul (5/5): - Large comfortable beds with good bedding Good location very close to busy area but still quiet Carpet very worn throughout hotel and room Room floor very uneven Shower pressure low ( hose damaged) so shower took twice as long Carpets and doors not clean
• Sahae (10/5): -
• Hüner (1/5): - Sakın konaklama yapmayın. İlk başta giriş katta küçücük bir oda verildi. Oda içinde çok büyük örümcek ve sinek böcek doluydu. Kliması yoktu. Pencereyi açsan sineklik yoktu. Görevli çocuğa söyledim görmek istedi. Odayı değiştirmesini söylediğimde odayı mahvetmişsin dedi(yatakta sadece oturduğum için bunu söyledi:) ) odamı değiştirdi daha geniş klimalı bir oda verdi. Ama orası da temiz değildi. Yatakta kıllar vardı. Yürürken odada ses çıkıyordu. Üçüncü kattaki odaya asansör olmadığı için çantamı taşımak zorunda kaldım. Oteli tercih etme sebebim konum ve otoparkı olmasaydı. Ama otelde ne yoktu sizce? Ücretsiz otopark :) özel bir otoparka yönlendirdi beni 15euro vermek zorunda kaldım. Kısacası kesinlikle konaklamayın.
• ihor (10/5): Very nice hotel with great location and helpful staff -
• Mujesira (10/5): - Sehr bequemes Bett und sehr sauber
• Guest (9/5): - Φιλικό προσωπικό! Πολύ καλή τοποθεσία!
• Rondic (10/5): -
• Davide (8/5): - la cordialità e la disponibiltà di tutto il personale. Posizione perfetta sia per un viaggio di lavoro che per una vacanza Di sicuro l'esterno dell'Hotel sarebbe da rifare
• Dietmar (7/5): - Kein Angebot Frühstück
• Nataša (9/5): - Lokacija odlična,osoblje bas ljubazno!
• Guest (8/5): -
• mohamed jaafar (10/5): -
• Guest (8/5): -
• Barrie (10/5): Great hotel to stay in the heart of Sarajevo - This is a lovely place to stay in the fantastic city of Sarajevo. Its location was brilliant, the room, bed ,shower WiFi & cleanliness of the hotel where all first class. But the staff went out of thier way to be helpful, giving me advice on directions, bars, restaurants & they even lent me a small rucksack for an overnight trip i took to Mostar .I would 100% recommend this hotel to all my friends if they ever travel to Sarajevo Nothing it was great
• Behnam (8/5): -
• Sabahudin (7/5): -
• Fatima (8/5): - L'emplacement idéal Personnel très serviable Chambre propre Pas de mini frigo dans la chambre
• Zuzanna (7/5): -
• Birem Gamze (7/5): -
• Susanna (10/5): -
• robert (9/5): Fantastic staff and great location - The staff were exceptional The location right in the city centre

Photos