Hotel Sansuikan
Location: 628-1 Tsurumi, Beppu, Oita-ken, 8740840, Beppu, JP
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Convenient Amenities: Enjoy complimentary wireless internet access, an arcade/game room, and on-site shopping during your stay.
Featured Amenities: Benefit from a 24-hour front desk, luggage storage, and a safe deposit box.
Comfortable Accommodation: Unwind in one of the 54 air-conditioned rooms with LCD TVs and refrigerators.
Immerse yourself in the wonders of Beppu by staying at Hotel Sansuikan. Book now to experience the perfect blend of relaxation and convenience.
Important Information
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- Children 18 years old and younger are not permitted at this property.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 07:30 PM
Check-out: 10:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in.
Amenities & Facilities
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Elevator
- Shopping on site
- Arcade/game room
- Safe-deposit box at front desk
- Well-lit path to entrance
Rooms Available
-
Japanese-Style Room with Open-Air Bath
1 Twin Futon
538-sq-foot room, furnished balcony with partial sea views
Layout - Separate tokonoma (alcove)
Relax - Indoor private hot tub
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Partially open bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Smoking
Max Occupancy: 5 (5 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Partially open bathroom
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- No rollaway/extra beds
- Spring water bathtub
- Smoking
- Toilet with electronic bidet
- Tokonoma (alcove)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Non-Smoking - Deluxe Room with Tatami Area and Open-Air Bath
2 Double Beds
Furnished balcony with ocean views
Relax - Indoor private hot tub
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Partially open bathroom
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- No rollaway/extra beds
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Japanese Western Style with private hotspring
2 Twin Beds
Furnished balcony with mountain views
Relax - Indoor private hot tub
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Partially open bathroom
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- No rollaway/extra beds
- Smoking
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Non-Smoking - Superior Room with Tatami Area
2 Twin Beds
Furnished balcony with garden views
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Luxury Suite, 2 Double Beds, Non Smoking, City View
2 Double Beds
969-sq-foot room, furnished balcony with city views
Layout - Bedroom, living room, and sitting area
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, oven, microwave, and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Height-adjustable showerhead
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Wardrobe or closet
- Oven
- Toilet paper
- Shampoo
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Toilet with electronic bidet
- Soap
- Visual doorbell/knocker notification
- Hand-held showerhead
- Height-adjustable showerhead
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Japanese-Style Room
4 Twin Futons
484-sq-foot room, furnished balcony with ocean views
Layout - Separate tokonoma (alcove)
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Toilet with electronic bidet
- Tokonoma (alcove)
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Non-Smoking - Standard Room with Tatami Area
2 Twin Beds
Furnished balcony with garden views
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with microwave and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - No rollaway/extra beds available, bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
-
Grand Suite, 2 Double Beds, Non Smoking, City View
2 Double Beds
1453-sq-foot room, furnished balcony with city views
Layout - Bedroom, living room, and sitting area
Entertainment - 65-inch LED TV with digital channels and Netflix
Food & Drink - Kitchen with refrigerator, oven, microwave, and cookware/dishware
Sleep - Pillowtop bed and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning, daily housekeeping, and tatami floors (woven mat)
Accessibility - Hardwood flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Microwave
- Private bathroom
- Slippers
- Kitchen
- Hardwood or parquet floors
- Wardrobe or closet
- Oven
- Tatami (traditional Japanese flooring)
- Daily housekeeping
- Designer toiletries
- Separate sitting area
- Turndown service
- Separate bathtub and shower
- Pillowtop mattress
- Deep soaking bathtub
- Rainfall showerhead
- Toilet with electronic bidet
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Bed sheets not available
Guest Reviews
- Loretta (10/5): - Clean and spacious room. Delicious dinner. Great service staff, especially during dinner service. Nice outdoor Onsen on lvl 6 overlooking the sea
- yoshihiro (10/5): - す
- ATSUSHI (8/5): - 観光地に近く、便利。
- Akiko (8/5): - 綺麗に手入れされている旅館だとおもいました。海外からの研修生も一生懸命接客されていました。
- ためひさ (8/5): - 立地てきには最高です🙆 関サバの刺身、鳥天、海鮮丼食べれたので 最高です👍
- EUNJUNG (8/5): 가성비 좋은 온천호텔 - 오래된 호텔이라 좀 낡은감이 있었지만 지내는데에 큰 문제는 없었습니다. 가성비 좋은 온천호텔이라고 생각합니다.
- Audrey (2/5): - The room was dusty and did not help my allergies. The bathroom was dirty and there were flies in the bath. The provided yukata was too small for my partner. Family bath is only accessible by a flight of stairs in a recluse part of the hotel. Staff is very polite. Close to the hells of Beppu but very noisy.
- ?? (8/5): - 温泉が良かった。食事も美味しく頂きました。
- Ojonsano (10/5): - This was our first visit to beppu and first stay at this location. At first glance it looks older, but the staff met us halfway as we walked from the bus stop. This was the only hotel that did that and highlighted the start of a great stay with great service. They took us all the way to the front desk and provided us great service to the room. We chose a private open air Onsen and traditional setting, which they fixed our rooms each day. We could see the ocean on one side and mountain (for fire festival) on the other. Great location to everything and would definitely stay again.
- YUI CHIU (8/5): - 屬於懷舊溫泉旅館，整體可以入住；但坐廁不太寬躺要改善。
- SOO JEONG (10/5): 혼자서 즐기는 휴식 - 따뜻한 온천과 멋진 풍경이 있어서 혼자서 휴식하기에 아주 좋았습니다. 그리고 친절하고 섬세한 서비스를 제공해주셔서 편안하게 지냈습니다. 무엇보다 온천물이 참 좋고 이른 아침에 칸나와 온천지대를 산책하는 것이 무엇보다 좋은 경험 이었습니다.
- jun hyoung (10/5): 벳푸 산스이칸 - 위치가 너무 좋습니다. 지옥온천투어 도보로 이동가능하며 1층 대온천장 6층 온천장 모두 노천온천 가능하고 룸컨디션 직원서비스 모두 만족합니다. 조식도 너무 좋았습니다. 4인가족 룸2개 예약했습니다.
- リョウスケ (10/5): - スタッフさんの対応が親切で心地よく利用することができました。温泉もゆったり楽しめました。
- あきこ (10/5): - スタップも施設も大変良く、特にお食事の良さと、器の素敵さに、気持ち良く食べる事が出来ました。 品数が多いので少な目のリクエストも快く受けて頂き感謝です。 海外の研修生の皆さんの日本語と笑顔に嬉しい限りです。 お友達にも鉄輪温泉に泊まる時、是非お勧めしたいと思ってます。
- Vivian (10/5): - Room has great view. You can see the ocean & mountain view. Very spacious, clean and comfy. The onsen is very nice and cozy. Definitely recommended this hotel.
- A. (10/5): - I liked the location of the property, cleanliness and the friendly and helpful staff. The only problem was not a lot of them spoke English but, still very helpful.
- Kayoko (8/5): - 観光するにはとても良い立地でした！！
- Verified traveler (6/5): Bra Onsen - Två bra badanläggningar (Onsen).
- MITSUHIRO (10/5): - 食事もちょうどいい量で美味しかったです。 施設の温泉ものんびり入浴出来てとても良かったです。
- てつし (6/5): - 悪い口コミも結構見たので期待せずに行きましたが、料理も美味しいしスタッフの対応も良かったです。明るいおばちゃんがタメ口でお話してくれる感じが嫌いな人には不快かもしれませんが。オムツの子がいるので私は部屋のシャワーで済ませましたが、家族風呂(有料)があったのをあとで知りました。チェックイン時に案内があると親切だと思います。
- HYUNJIN (10/5): 온천욕 즐기기 좋은 호텔 - 온천욕으로 즐기기 너무 좋은 호텔이에요 찬바람 날때 다시 찾고 싶네요
- fukuda (10/5): - ご飯美味しかったです。ただ露天風呂、水車側の岩に立ったら隣が見えるのでは、と思いました。
- sakamoto (10/5): - 綺麗
- ?? (10/5): - チェックアウトが早い
- Hon Fai (6/5): - We were only placed in the old block while the room is dated which needs updating. Same applies to the onsen area.
- Richard (8/5): Very Professional Staff and Quick Check-In - Good located and professional staff. Quick check-in.
- Miu ying rebecca (8/5): - .
- Ana Gabriela (10/5): - .
- Sungwoon (10/5): - 숙소도 깨끗하고 좋았으며, 위치도 좋고 특히 아침식사가 아주 좋았습니다. 부모님들도 만족하시고 감사한 마음으로 돌아왔습니다.
- Yasutoshi (8/5): - 夕食は食べ切ることが出来ないくらい品数含めて豊富でとても味も良かったです。食べきれなくて残して申し訳なかったです。 お風呂のタオルは男女双方の脱衣所内に置いて欲しい。持って入るのを忘れて、かつ服を脱いでから気が付いたので少し困りました。
- Takashi (10/5): - Had dinner and breakfast along with the private bath room. The food was excellent each time and plentiful (dinner was a little on the large side so if you stay, I might recommend skipping lunch). The staff was friendly throughout the stay and greeted us at the entrance when coming in for check in and after out outing. Location is close to the bus station from Beppu station and just one street away from Beppu Jigoku (Hell) which makes for convenience when coming by public transportation. Parking looked plentiful as well and the hotel can also get a rental car service.. going to Yufuin can get packed on the hour long bus so maybe the rental car could be very useful.
- Yuriko (10/5): - とにかく温泉がいい。
- さとこ (8/5): - 部屋に水がなく、水道水が使えるとありましたが、飲む気がしませんでした。 また冷蔵庫がまったく冷えていなかった
- Atsushi (10/5): - 二つのお風呂がとても気持ち良いお湯でした
- Suk Yee Shirley (10/5): - Very good & so nice
- HYO Jin (10/5): - 욕장시설은 좋았으나 편의점이 너무 멀어 아쉬운 점이 있었다. 조금 오래되어 곰팡이처럼 보이는 게 있었지만 그게 눈살을 찌푸리게 할 정도는 아니었다.
- Ryosuke (10/5): - 部屋は広く清潔で、温泉もたいへん充実していてとてもリラックスできました。食事も豪華で、和食にも合ういいワインを頂きながらたべられたのが良かったです。ありがとうございました。
- UMI (4/5): - スタッフの方は皆さん親切でした。 部屋も清潔感があり、お風呂も2箇所あって楽しめました。 ただ、本当に食事が残念でかなりショックでした。もっと下調べをしておけば良かったです。 バス停や地獄めぐりへもアクセスが良く、食事だけ覚悟しておけば満足度は高いと思います。
- ヒロアキ (8/5): - 老舗ホテルですが、部屋も新しくリニューアルされていて、とても清潔でした。料理は、地元の食材を使っていて、美味しくいただきました。
- よしこ (8/5): - ホテルのお風呂は良かったです。 フロントの方も、親切でした。
- MINKYOUNG (10/5): - 직원분들이 너무 친절하십니다. 숙소에 있던 과자도 너무 맛나서 따로 구매할정도였어요.ㅎ 침대 2개룸인데 3명이 자는거라서 저녁에 따로 요를 깔아주러 오시더라구요.그리고 6층에 야외에 있는 노천 조그만 탕 3개가 있는데 너무 좋았습니다.그날비가왔는데 비맞으면서 매일 온천했더니 떨어지지 않던 감기가 떨어졌네요.
- Tsz Hin (10/5): - The room and the hotel is excellent. There is a private onsen which is specified and match with my reservation.
- Mun Kyung (10/5): - 식사가 아주훌륭하고 호텔리어들의 태도가 아주 좋습니다
- NAM HOON (6/5): - 영어가 거의 통하지 않고 방의 청결상태도 완벽하지 않음. 낡은티를 감출 수 없음. 조식도 그저그런데 밖에서 먹을 곳 없음. 이불은 작아서 발이 나옴.. 좋은 것은 6층에 있는 노천 온천. 바다가 보여서 좋은 것 빼고는 딱히 이 호텔의 장점을 찾기 힘듬. 서비스도 체계적이지 않고 목욕수건도 하루에 한장밖에 지급이 되지 않고 생수도 안줌. 재방문의사 없음
- JAESEON (8/5): - 온천이 좋아요
- Verified traveler (10/5): - 3성급이라고 나와서 조금 걱정하면서 갔는데 이후 머무른 4성급보다 훨~~~씬 좋았습니다. 서비스도 그렇고 시설관리도 잘된 호텔이었어요. 온천 수질도 체감이 확실이 될 정도로 굿.
- Dongsu (10/5): 시티뷰가 끝내주는 온천 료칸 - 6층에서 야경을 감상하며 즐기는 자쿠지 목욕은 정말 최고였습니다! 식사의 구성과 퀄리티도 대만족. 직원분들도 매우 친절하셔서 2박3일 아무 부족함 없이 잘 쉬고 왔습니다. 숙소가 상권과 좀 떨어진 곳에 있어 야식을 구하러 가기 조금 힘들긴 하지만 숙소의 문제는 아니라고 생각합니다. 방 안에 딸린 개인 노천탕도 매우 훌륭했으나, 제가 묵은 방은 욕조가 대로변에서 훤히 보이는 위치여서 목욕할 때 조금 민망하긴 했습니다. 노천탕 느낌을 내고 싶으실 시, 덧문과 가림막을 친 후 욕조에 들어가서 덧문을 조금씩 덧문을 열어 조정하는 편이 좋습니다
- YUMIKO (10/5): - スタッフの方が皆さん親切丁寧で、気持ちのいい接客でした。 子連れでしたが、和洋室の部屋も広かったので、子供は動き回って楽しそうでした。 部屋風呂も源泉掛け流しで硫黄の匂いもしてたので、温泉にきた甲斐がありました。ずっとポカポカしてました。 大浴場も広かったです。 また泊まりたいお宿になりました。
- Lauren (10/5): - One of the best places I've stayed. Room was lovely, incredible service, amazing facilities on offer, particularly enjoyed the beautiful public and private hot springs. Would absolutely stay again.
- Sandy (10/5): - Excellent service, wonderful staff, facilities are very clean! Highly recommend this hotel!!
- YEH (10/5): - 지고쿠 관광하기 가까움 주변에 먹을거리는 많지 않아요
- HSING-CHUNG (10/5): - It is really worth to stay here, the onsen is amazing. The breakfast and dinner are traditional Japansese type. The quality is myuch better than the other Hotel Buffee type food.
- Kyoko (10/5): - お風呂がとても良かったです。 食事も美味しく頂きました。お刺身が足らなくて追加注文しました。
- JINSOO (10/5): - 직원분들이 매우 친절하고, 방 내부도 청결해서 사용하기 좋았습니다. 또한 가족끼리 여행으로 왔는데, 온천 이용하기에도 너무 편안하고 좋았습니다. 다음에도 뱃푸로 온천하러 온다면 또 이용할 의향이 있습니다. 방에서 보이는 뷰도 정말 좋았습니다. 다만 한가지 조금 아쉬웠던 부분은 건물 외벽이 공사중인 관계로 철근 등이 보여서 조금 아쉽다는 점입니다.
- Takeshi (10/5): - 予約できた部屋が喫煙室とのことで臭いが気になり、なるべく取り除くことを予約時に希望したところ、空気清浄機を設置してくださり部屋内の煙草の臭いはゼロでした(廊下は臭いがしましたが)。温泉の質もよく、館内は静かでとても快適に過ごせました。 また訪れたいです。
- KIN KEUNG (8/5): - 洒店較舊，但整潔，員工服務十分好，風呂也十分好，景觀十分好。 與市中心有一小段距離，需步行十多分鐘，但尚算方便。 推介！
- Mizuki (10/5): - 優しい対応でよかったです
- kazunari (8/5): - 2泊しましたが2日共料理も部屋も満足しました。また行きたいと思います。
- Dong Hyun (10/5): - 오래된 건물이라 조금 아쉽긴했네요. 하지만 호텔 서비스가 너무 좋아 모든걸 잊고 편히 쉴수 있었습니다.
- jongog (8/5): - 아주 만족스러운 여행이었고, 숙소가 깨끗하고, 온천탕도 좋았어요. 아침식사가 조금 별로였어요~
- Jiho (2/5): - 前もって食事がないのも知らなかったし 蚊がいてこまった。 ２度と行きたくないです！
- NIKOLAI (6/5): - Old, but with good onsen
- カズミ (8/5): - 老舗なのかもしれませんが 古くて部屋は磨いて綺麗じゃ無いと がっかりです。
- CHIKAKO (8/5): - お風呂が気持ちよかったです。お客が多すぎず、お風呂が混み合っていなかったのが良かった。 大きな道路沿いのホテルなので、深夜、早朝に車の音がうるさかったのが残念でした。
- ユウタロウ (6/5): - 1F温泉が広い為、6F温泉が狭く感じました。泉質は良かったです。
- てるひさ (8/5): - 温泉は良かった
- SeonUng (10/5): - I like few people there
- Javee (6/5): - 我在這間酒店逗留了三日兩夜，而當中令人不滿意的地方是酒店員工未能夠在入住之前徹底地清潔房間。房間的地板上仍然有塵埃，有些看上去是少許餅碎，也有些頭髮，實在令人感覺得房間不衛生。此外洗手間的洗手盆和廁板上仍然有頭髮，廁板和門的罅隙積了塵，感覺已有一段時間沒有打理。另外酒店有大部份員工不懂英語，溝通有困難。優點方面，兩張單人床都非常乾淨和舒適，毛巾亦乾淨和質量不錯，酒店亦很貼心提供不同大小的毛巾方便在使用溫泉時自取。此外，酒店的溫泉設施有兩個，而且空間大和保養得非常好，感覺寫意。一泊兩食的安排也很貼心，員工很貼心地示意如何配搭調味料和餸菜，亦很有序地上菜和點火加熱食物。 酒店的娛樂空間有各式各樣的遊戲機和售賣機，而且夜晚亦可以到大堂的小商店打發時間，也可以買點手信，亦見有日用品供應。酒店亦會有員工幫忙泊車和搬運行李，服務態度比美5星級酒店！ 總體而言，我對酒店的印象都算不錯，唯獨對房間的衛生和清潔度感少許不滿意。
- Allen (10/5): - The service was phenomenal and the view is spectacular!
- Nayoung (10/5): - 입구에서 호텔 직원분이 손님을 맞이하고 계셨습니다. 저희를 보면서 뛰어오셔서 캐리어등 짐을 로비까지 체크인후 엘베입구까지 들어다주셨어요. 한국어가 가능한 스텝이 있어 체크인을 비롯한 이용에 불편함이 없었습니다. 또한 필요하거나 문의 사항이 있어 물어보면 불편한 내색없이 너무나도 친절하게 다 해결해주시는 직원들의 모습에 놀라웠습니다. 다소 귀찮을수도 있을텐데 말이죠! 최근 여행을 다니면서 산스이칸의 친절함을 느껴보지 못했습니다. 숙소의 시설은 좀 오랜된듯하나 관리가 잘 돼있어 이용에 전혀 불편함이 없었습니다. 너무나도 친절함에 너무나도 편하게 지내다 왔습니다.
- TEBOUL (8/5): Un accueil chaleureux - Un accueil chaleureux et une équipe très serviable. Nous sommes restés 3 nuits, j'avais perdu mon portefeuille dans le bus entre l'aéroport et Beppu, ils ont tout fait pour le récupérer et avec succès. Le onsen est agréable.
- Chau Fung Bonnie (10/5): - Hotel staffs are very helpful and polite
- Jae seok (10/5): Nice place to enjoy vacation with family - The memory of visiting 5 years ago with my family was so good that I visited again near the end of the pandemic. I can't speak Japanese at all, but there was a staff who speak Korean well, which was really helpful. Every staff is so kind, and especially staffs who stay at front desk and who prepare breakfast and dinner at the restaurant did their best to explain dishes they prepared in English, so I was very grateful. The cleanliness of the room was also the best, and there was nothing lacking. After checking out, my family went to Fukuoka staying 2 days to continue my vacation, the opinion of my family (including my child) was that the trip in Beppu was better. Half of that good memory came from the hotel I stayed here.
- KyuJin (10/5): 지옥순례는 산스이칸부터 - 온천이 넓다는 후기를 보고 여기를 선택했습니다. 온천은 1층 대욕탕(완전 넓고 노천탕 너무 멋있습니다)과 6층에 탕이 있는데 6층탕의 노천탕도 일본전통가옥(?)에 있을 것 같은 탕이 있어서 이쁘고 좋았습니다. 지옥순례를 위해 여기에 머물렀는데, 도보 3분의 칸나와 버스정류장에서 거의 모든 걸 해결할 수 있었습니다(후쿠오카 공항 버스, 벳푸1일 버스 프리패스 등) 와식의 다다미방을 예약하고 싶었지만 침대방밖에 남지 않아서 작은 다다미가 있는 침대방을 예약했는데 다다미 쪽은 우풍이 좀 있었지만 2박동안 잘 쉬었습니다.
- SEUNG HEE (10/5): - Food is good, Service is good
- Verified traveler (10/5): 非常好 - 工作人員服務態度非常好，食物好食。別府地獄之旅很近易去
- Troy (10/5): - This hotel was in a really good walkable location. The staff was extremely helpful and kind. The hotel onsen was great with a nice overlooking view of Beppu Bay.
- Jiah (10/5): 만족합니다^^ - 2박3일 일정으로 후쿠오카 다녀왔습니다. 숙소는 아늑하니 너무 좋았구요. 다만 낮에 날씨가 더워서 잘때 방충망 없는거 모르고 창문을 열고 잤다가 모기 20방도 넘게 물렸어요 ㅠㅠ ㅋㅋ 그거 말고는 서비스도 좋고 조식, 석식도 너무 좋았습니다. 후쿠오카에서 벳푸까지 넘어가는데 거리가 좀 있었지만 다음에는 아예 벳푸 여행으로 한번 더 올까 해요. ㅎㅎ 한국어 할 줄 아시는 직원분도 있어서 너무 좋았습니다~
- Wai Kwong (4/5): - 溫泉浴場無水供應 羽絨被用床笠套著，不時用床單，令到被過短，本人高180cm ，可蓋着腳，但上身蓋不到 蓋到上身，腳又蓋不到，
- エツロウ (4/5): - 朝食時に味噌汁の中に虫が入ってきたんですがスタッフの方は窓は閉めているとか言ってましたが廊下の窓は開いてました。コロナ対策でしょうが網戸にするとか対策したがいいと思います。しかも、気持ち悪いので味噌汁を下げてもらう様に頼みましたが熱いとかでそのまま。最悪でした。
- Verified traveler (10/5): - トイレの洗浄シャワーのノズルが黒く汚れていた
- Keiko (8/5): 地元ホテル旅館、きれいで便利な場所。朝食と地元情報に工夫希望。 - 初めての鉄輪温泉、地元旅館に泊まりたく山水館にしました。朝食のみスーペリアクラスで部屋は4階の端で海は見えませんが湯煙は見え、きれいでした。2ヶ所あるお風呂も良かったです。情報と朝食は地元らしい工夫が欲しかったです。GWで街は混んでいて山水館で夕食を急きょお願いしたらいっぱいで、替わりに近くのレストラン情報を聞いたら教えてくれず、というか、分からず。自分でGoogleで検索しタクシー15分ほどの別府の街で楽しみました。翌朝の朝食はがっかり(写真)。地元料理感はなく、魚は塩鮭とサーモン刺し。外国人は喜ぶかもしれないけれど、別府、しかも鉄輪温泉なのになー。品数は多いけれど、既製品のパックから開けたような内容が多く、鉄輪温泉のローカルな良さを提供してほしかったです。
- Dominica (8/5): - Lovely room, Helpful pleasant staff, great location and good breakfast
- MANAKA (6/5): - 旅館の方はかなり配慮があり、細かいところまで丁寧な対応でした。 しかし、施設内が古いのか至る所に欠陥がありました。とくにお部屋のなかの水道の水が完全に閉まらないなどです お料理は量や味も良く待ち時間もなく頂くことができました。
- Masayuki (8/5): - やはり、自慢はお風呂なんでしょうね。温度といい肌触りが最高に良かったです。あと、料理の柱みたいなものがあっていいのかなぁと思いました。
- Murato (4/5): 開店休業みたい - 客が少ないせいか、メイン館は滞在者が無く真っ暗。ちょっと怖かった。 チェックインの時間には早かったが荷物を預かってもらおうと、早めに山水館に行った。昼間はロビーも真っ暗で開店休業状態でイメージが悪かった。 アメニティーも貧弱でもう泊まりには行かない。
- MARIKO (10/5): - 外側は古いですが中は改装されておりきれいです。 従業員の方みなさん感じがよく、お風呂もよかったです。 ありがとうございました。
- mamoru (8/5): また行きたいです。 - 新しい設備ではありませんが、綺麗に清掃が行き届いていて気持ちよかったです。料理もコスパ良く、美味しかったので、お品書きを用意されたら良いのに… 温泉も凄く良かったです！サウナは、温度申し分ないのでせめて時計くらいはあると良かった。
- Verified traveler (10/5): - 室内の洗面、トイレ、風呂がひとつの空間で不衛生な感じ
- motohiro (10/5): 一泊では、物足りなかった。 - スタッフの接客、客室コンディション、料理、温泉、全てにおいて満足させて頂きました。 ありがとうございました。
- Verified traveler (8/5): いいホテルだと思います。 - 3階の2ベットの和洋室でした。眺望は望めませんが、きれいないい部屋でした。大浴場は広くて素晴らしかったです。夕食、朝食ともにおいしかったです。
- EIKOKU (10/5): - 夕食が、素晴らしかった。
- Mei Ling (8/5): 很滿意這次住宿 - 酒店位置理想，幾分鐘步程就有巴士站往市內點或火車站。傳統日式客房能遠眺別府灣及看到日出，六樓的女湯也可以看到日出，溫泉水也夠熱很，清晨涼風吹拂邊泡湯邊看日出很療癒。酒店雖然有些日子但仍保持得很好，房間整潔，備有不同尺碼浴衣給女仕，各單位的員工服務態度很好，日式早餐不錯，還有烤多士及沙律菜供應，很滿意這次住宿。
- TOMOMI (6/5): - Wi-Fiが部屋で無料で使える、冷蔵庫の中身をカラにしてもらえると便利。
- MEGUMI (10/5): 温泉が最高 - 温泉が最高でした。スタッフの方も外国人の方が多いですがみなさま丁寧でしっかりと行き届いた旅館だと思いました。また行きたいです。
- hiromu (4/5): - リフォームされているのか、室内の造りは比較的綺麗であったが、清掃が全く行き届いておらず、床にはゴミが散乱、草履が並べてあった周囲は埃だらけで、びっくりしました。施設の傷みや古さなら仕方ありませんが、清掃の行き届いていないのにはあきれました。
- Rosa0506 (4/5): Very disappointed - We were in Beppu for the rugby World Cup and our accomodation was booked by an agent. The accomodation was poor. We arrived Friday night and restaurant was closed so had to walk some distance in rain to a ramen restaurant recommended by hotel, which was good. The hotel was very rundown and in need of refurbishment, it smelt musty and aircon didn’t work well. It was some distance from train station and restaurants in town there was a bus service to station but took about 40 mins, we ended up taking taxis. There was no wifi in rooms and only available in lobby and then only about 16 people could be on at any one time. Breakfast was very local, but the staff really made an effort to provide some western options and were very helpful, they spoke reasonable English. Reception staff had limited English and were not particularly helpful and no instructions in the room had English translation. The fridge in the room was locked and we had to get permission from reception to unlock every day. We would not chose this hotel again, we saw better hotels at cheaper rates closer to town.
- Verified traveler (6/5): - Close to attraction, walking distance. Quiet and clean. Service was good.
- Verified traveler (8/5): 露天風呂から日の出が見れる宿 - 客室はリノベーションされていて 綺麗だったのですが 木製のダスターの蓋に少しカビの様な汚れが付いているのが気になりました。和洋室は 案外広くゆっくりできました。 朝日が拝める展望露店風呂は景色もお湯も最高でした。 従業員は 外国の方が多かったので 少々温泉旅館という感じがしませんでした。
- Stefana (6/5): Pas la meilleure expérience - Le 3ème lit (futon) n'était pas du tout confortable. Chambres pas très propres. L'espace fumeur mal aéré et très petit (espace pour 3 personnes, en rang d'oignons !) Par contre, l'onsen était très agréable.
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