The Lodge at Flat Rock

Location: 42 McMurray Road, Upward, us

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Allergy-free room
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Golfing on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Reception hall
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Paddle boating nearby

Rooms Available

• Luxury Suite, 1 King Bed, Kitchen (sleeper sofa)

  1 King Bed

  Soundproofed room

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Kitchen with oven, microwave, and coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Free newspaper, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Roll-in shower

  Need to Know - No cribs (infant beds) available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Microwave
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Oven
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Electrical adapters/chargers
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

• Deluxe Room, 1 Double Bed

  1 Double Bed

  225 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 50-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Free newspaper, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Roll-in shower

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Alarm clock
  • Free newspaper
  • Daily housekeeping
  • Free Local calls
  • High-speed internet access
  • Blackout drapes/curtains
  • Free WiFi
  • No cribs (infant beds)
  • Bedsheets provided
  • Electrical adapters/chargers
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

• King Suite

  This suite has a flat-screen TV and a kitchenette with a microwave, stove, refrigerator, kitchenware, and coffee-making facilities.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Studio

  This studio has a flat-screen TV and a kitchenette with a microwave, refrigerator, kitchenware, and coffee-making facilities.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Hardwood or parquet floors
  • Alarm clock
  • Stovetop
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Heated pool
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Naomi (10/5): A hidden gem just off I26 - This hotel is a hidden gem. It is so beautiful, clean and comfortable. It is very unique from all the chain hotels. The staff go above and beyond to make your stay comfortable. We actually talked quite a bit with the manager, Scott. He seemed like an old friend. Plan to spend some extra time here as the outside courtyard is so beautiful and relaxing. It has grills, picnic tables, lots of chairs, an outdoor fireplace, walking trails and even a waterfall. I could have spent all day in that outside space. They will also give you a list of restaurants they recommend in the area. The two we tried were very good! While in the area be sure to visit Jump Off Rock and downtown Hendersonville. Both are well worth your time. Can’t think of one thing we didn’t like.
• Shanna (10/5): -
• בטי סיני (10/5): - קבלת הפנים היתה מאירת פנים עזרו בכל מה שרצינו. בעל המקום הוה ממש מקסים הזמין אותנו לארוחת ערב ובירה . בחצר יש מקום מקסים למדורה מאוד נעים לשבת בערב מסביב ולהנות מהמדורה. בריכה חמודה וחמה . חדר נקי מאוד והם מאוד שירותיים. הכל היה מושלם
• Ezekiel (10/5): Excellent, highly recommended! - We loved everything. We were highly impressed with the set up of the hotel and the friendliness of the staff. There was so much outside living space to enjoy with outdoor couches and fire pits. Would recommend and definitely stay here again. We enjoyed everything but if I had to give any constructive criticism, the only thing we didn't feel exceeded our expectations was the cleanliness of the pool and the first night the pool heater wasn't working.
• Rogers (8/5): We would stay there again when visiting family and friends in Flat Rock. - Location, kitchenette, breakfast and snacks Elevator bump and drop back to first floor was disturbing. Nature trail closed
• Dulaney (10/5): -
• Joy (10/5): -
• Donna (10/5): - Friendly staff. Very quiet location. Very clean…
• Margaret (10/5): -
• Patrick (10/5): - Fantastic place to stay!! Everything was clean. The room was great and the staff was very welcoming!! We will definitely be back!!!
• Roneshia (10/5): - The service and staff at The Lodge at Flat Rock were amazing. The room was extremely clean and comfortable. The staff even took the time to leave a personalized welcome note and chocolates on the bed. One of my favorite hotel stays by far. Nothing everything was excellent
• Sawyer (10/5): Everyone was very nice & accommodating. Made sure we had everything we needed!! - Clean, quiet & very comfortable! Nothing
• PATRICK (10/5): Very pleasant - Very friendly atmosphere Full beds are a little small. Queen beds would have more room
• Kara (10/5): -
• Troy (10/5): Thankfully peaceful and uneventful - Staff is very courteous, patient and professional.
• Rosalinda (10/5): Wonderful - Lovely clean kitchen in rooms was a plus nice outdoor sitting area
• John (10/5): -
• Colleen (10/5): - Clean, dog friendly, easy check-in. Nothing
• Misty (10/5): Friendly staff - Very nice and clean
• Brad (10/5): - Loved it all
• Tim (10/5): - Everything...so beautiful and the staff made you feel like family It was free lol great prices for the stay
• James (10/5): A+ - Everything. Breakfast was great. Rustic atmosphere. Easy to get to and out to places we wanted to. Very clean. Staff super nice and helpful.
• Kent (8/5): Nice place. Glad I got to stay there. Breakfast is so-so average hotel stuff. - Nice place. Nothing
• Fundora Ramos (10/5): Clean, comfortable, and welcoming. I felt safe and right at home. Definitely coming back! - Perfect location! The property was very clean and well maintained. The staff was incredibly friendly, and Scott, who runs the place, was especially helpful and knowledgeable—he really made the experience even better. Honestly, nothing to complain about. Everything was great.
• Kurt (10/5): Overall a very pleasant stay and will definitely stay again next time we are in the area! - The breakfast was well done and well cared for by the staff. I would have liked a waffle maker but that's just because I rarely get waffles. The staff was kind and well informed and we received some valuable sight seeing information while there! We are very used to our own pillows and I prefer a feather pillow, so I didn't find the pillows as comfortable as I would have liked.
• Jeremy (10/5): - Everything was Amazing! Friendly and knowledgeable staff and a Beautiful place to stay. The room was spacious and clean and more than I expected! Can't wait to come back!
• Amanda (10/5): - The manager and the staff went above and beyond to make us feel comfortable and at home. Our kids love the indoor heated pool. Breakfast could be a little more than standard but still pretty good.
• yazethh (10/5): Exceptional stay, spotless suite, and marvelous service! - I want to start by clarifying a previous misunderstanding regarding my billing—everything was handled perfectly by the hotel and the charges were correct. Our stay at The Lodge at Flat Rock was wonderful! The suite was incredibly clean and had a delicious, fresh scent that we loved. It was also very quiet, which made for a peaceful rest. The staff provides amazing attention and their hospitality is top-notch. Regarding the price, it is within a fair range, although it could be slightly better considering the breakfast is quite basic and was a bit too heavy on oil for our taste. However, we used that as an excuse to visit nearby local spots, try new menus, and support the local community. Overall, a beautiful place with marvelous service. Highly recommended!
• De'Lisa (10/5): -
• Pensiero (8/5): - Breakfast was good, location was good, & staff was very friendly.
• Williams (10/5): -
• Teresa (9/5): -
• Lisa (10/5): -
• Philip Russo (10/5): -
• Lisa (10/5): Beautifully decorated, wonderful small personal touches,delicious breakfast And such friendly staff - Everything!
• Rachelle (10/5): -
• Mary Ann (8/5): - Great staff, pleasant environment. Breakfast was fair. Think fair Hampton Inn. But they did keep everything hot and full.
• WCEH (10/5): Loved the room and great staff - Great facility with great staff
• Rhonda (10/5): - Friendly staff clean rooms swimming pool
• Hornbeck (10/5): - Very comfortable and cozy gave Gatlinburg vibes Couldn't stay longer
• Pamela (9/5): Stayed here many times - Location, dog walking area in front, off the highway but not too close to main roads, decent breakfast, always nice reception. Love the large fridge and freezer as I bring my own food. Nice shopping and eating choices in town. Garbage can under stove was not emptied from previous guests. I couldn’t wash a dish as there was no dish soap but I didn’t request any either.
• Rhonda (10/5): It was great - Decor Nothing but could use more racks to bring in clothes but the went out of their way to find one
• Todd (10/5): -
• LEIGH ANN (10/5): I would stay there again. It was a pleasure - Clean and beautiful Nothing
• Gregory (10/5): -
• Arlondra (10/5): -
• Karen (8/5): The pillows were flat. We asked for fluffier ones but they didn't have any. - The staff tried but the food was not great. Meat not really done looking and eggs watery.
• Denise (10/5): Great value - Room and location Nothing
• Michael (10/5): It was a very comfortable and cozy stay. It is our fav place to stay in Flat Rock. - Everything was perfect No complaints at all
• Nancy (8/5): -
• Max (9/5): When you return to the hotel, the staff greets you with “Welcome home,” and that says it all. - The property was nicely planted and had a warm interior with mountain flair. It was a little hard to find at first since the hotel is located at the end of a parking lot of a different hotel.
• Shellie (10/5): -
• Dianne (9/5): - When ac was on, chemical smell came out.
• Eliud (10/5): Amazing experience - Very welcoming and the staff was extremely nice!! Strongly recommend this and will definitely coming back soon
• Repetto (10/5): - Nice atmosphere , pool and garden w firepit. Convenient to highway
• Julie (10/5): - Beautiful lobby and great breakfast. Super friendly and helpful staff.
• Roger (10/5): - Facility and staff, comfortable room. Breakfast.
• angela (10/5): -
• Hailey (10/5): - Cabin look , friendly staff , just loved it
• aaronlC6889NS (10/5): Great stay at a great hotel - Great hotel with a mom and pop feel. Very clean. The breakfast was very good. We showed up at 9:00 pm and made our reservation at the desk. We felt the price was very reasonable. The staff were all very friendly and even laughed at my dad jokes. Highly recommend if you are in the area!
• Wade (9/5): enjoyed - good everything was good
• Christinerow23 (10/5): Best hotel staff - This past weekend will be my family‘s fifth year staying at The Lodge. We go each year during December for a Christmas trip. I cannot say enough good things about this hotel and the staff. It meets all of the basic needs in a hotel room. Clean, very comfortable, well maintained and stocked. The breakfast buffet is delicious and offers a great variety of both warm and contential options. They always have tea, hot chocolate&coffee available in the lobby through out the day. The pool area is small but clean, warm and stocked with towels and my kids love it. The outdoor sitting area is great and offers a fire pit and chairs. They also have a lovely fire place in the lobby. If you go during the Christmas season, they will have it decked out and it will feel like a Hallmark movie. It’s so cozy. What sets this hotel apart, though is its staff they are so friendly and willing to go be above and beyond for us. I have not been to a more accommodating hotel. Each year they write us a “welcome back” letter and it is so thoughtful. Something that you just don’t get anywhere else these days I cannot recommend this hotel enough.
• Richard (10/5): Great staff and location - Looks like a traditional lodge Pillows were on the hard side a little
• Smith (10/5): -
• Christopher (8/5): - My kids wanted another microwave popcorn for the 2nd night and was told they only could get one per stay - seemed a little stingy!
• Barbara (8/5): The staff was amazing. Amy checked us in at the front desk and the following morning, we found her working in the breakf - Great location. Wonderful staff. Lobby and entrance area, with big fireplace, made it a welcoming lodge. The strong cleaning agent they used in the rooms was overpowering, and the windows did not open. But the rooms were very clean.
• Walker (10/5): -
• Jung (9/5): -
• Donald (10/5): Beautiful, comfortable and friendly hotel in a gorgeous setting - Breakfast was fine; Amy was exceptional. Room was great, large and comfortable greater decor Only one coffee cup, no kitchen towel or dish soap and no paper towels.
• Gray (10/5): I told stay here again - Comfortable, convenient, quiet, friendly
• Mary (10/5): Excellent accommodations and convenient location. - Clean and updated. Comfortable beds. Hot breakfast was very good Nothing.
• Jared (10/5): -
• Howard (9/5): - Clean, comfortable room and a very friendly, attentive staff.
• Cindee (9/5): -
• Malinda (10/5): Love staying here! We will continue to stay here when traveling to the beach - The waterfall Nothing
• Christopher (10/5): We will be back. - Very friendly, clean and welcoming. Grounds were well kept and atmosphere was great.
• brad (10/5): - Awesome place to get a away
• Sherry (10/5): - Staff were very helpful and polite!
• Marla (8/5): -
• Robin (7/5): - Room was comfortable and clean. Breakfast was all packaged, processed food. Bare minimum.
• Kathy (10/5): -
• Brian (10/5): Great place. We will be back - Great service
• Carrie (9/5): Worth it! - Incredible staff! Loved Scott, his sense of humour and warm hospitality were exceptional.
• Mark (9/5): -
• Flores (9/5): -
• Rob (9/5): - Comfortable suite, dog friendly, very nice lobby and outdoor courtyard. We would have appreciated having paper towels in the kitchen and a way to stream or cast on the tv.
• aubrey (10/5): - Great stay will stay again
• Marcel (8/5): Overall the stay was comfortable. Price for room was about right for the first night but the jump to over $219.00 for th - Nice room. Relaxing courtyard garden with waterfall and comfortable seating area. Noise from freeway. Old layer of dust on wall hanging pictures indicate cleaning could use some improvement.
• Cooper (10/5): -
• John (4/5): - There was a leak in the bathroom ceiling. Water poured down on our heads while we were in the shower. It was not safe to walk around that area. I informed the front desk and the young man was willing to change our room. However it was very late and my wife was in bed and she was too tired to want to move. So we just slept in the bed and were very careful not to slip and fall in the bathroom. My wife has videos of the bathroom ceiling if you are interested. John Domino delivers
• Elaine (10/5): - Was not what i expected. No bread for toast and the food was cold. No variety.
• David (10/5): - Excellent staff. A great place to stay if in this area. I always prefer this property when in Hendersonville.
• Deboarh (10/5): -
• Rosemary (10/5): - We have stayed here before, and it never disappoints
• LAURA (10/5): Excellent hotel and we will stay again when we come to visit! - Scott was so friendly and welcoming! Made it more than just a hotel. Breakfast was delicious.
• Susan (10/5): -
• Tracey (10/5): - We stumbled upon this hotel because we had one evening until we could get into our cabin. It was a very pleasant surprise! It was very inviting, friendly and clean! It had a beautiful outdoor space with fire pits! I not only would recommend it, but we will be back at some point! A great little hidden gem!
• Ashley (10/5): -
• Crystal (10/5): - It was a very nice stay with clean and spacious rooms, friendly staff, and peaceful outdoor space for relaxing.
• Camille (10/5): - Wow, what a hotel. From the time you walk through the doors, it feels like home. Staff was very welcoming, couldn’t ask for a better room. It was so clean and comfy. We will be back for a much longer stay. Thank you for going above and beyond!

Photos