Platan

Location: Mironshokh Mirzo 13, Samarkand, uz

Star Rating: 9 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Massage services
• Packed lunches
• Currency exchange
• Chapel/shrine
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Grocery deliveries
• Kid meals
• Public transport tickets
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Mobile app for room service
• Broadcast Live sport events
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Concerts/live shows
• Wine release events
• Reception hall
• Japanese garden
• Hosted evening meal (reserve)
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room

  1 King Bed OR 2 Large Twin Beds

  538 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi 50+ Mbps

  Entertainment - Flat-screen TV with satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), free tea bags/instant coffee, and local meal delivery service

  Sleep - Memory foam bed, a down duvet, a pillow menu, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, iron/ironing board, and desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Hardwood flooring in room

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • In-room massage available
  • Free WiFi
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Window screens
  • Meal delivery service available

• Standard Double or Twin Room

  This air-conditioned room offers a flat-screen TV and a private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

• Junior Suite

  Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Air purifiers
  • Hand sanitiser

Guest Reviews

• Joseph (6/5): - Good points: friendly and helpful staff; good shower; decent breakfast with dishes cooked to order available. Bad points: wi-fi signal was rarely able to reach my room (on the 2nd floor); the mattress was very hard; the AC unit is very loud and randomly makes noises throughout the night, even when switched off; monotonous and repetitive "muzak" playing in reception can be heard from the rooms, as early as 8am. The same music is played over and over in the restaurant - either turn it off or put some actual music on!
• Tomislav (10/5): - A perfect place with an excellent restaurant. The only small downside is having to walk up two floors since there’s no lift.
• NAOYUKI (4/5): Wi-Fi最悪 - スタッフは素晴らしいが、ハード面がかなり問題。TVは映らないし、WiFiが全く使い物にならない。中庭に居る大きな子犬に引っ掻かれて出血。
• Yama (10/5): - All good
• BokMcDok (10/5): Fancy Hotel - This is a really great place to stay in Samarkand. Huge beds and huge rooms. The rooms have huge wardrobes, a fridge, kettle, safe, and a coffee maker. The bed is the biggest I've seen, but it's a little hard. It's close to Registan Square and a huge number of nice restaurants, even has its own restaurant attached that serves some great steak. The breakfast is really nice - you'll have a personal table with samsa and lots of snacks, and be able to order a specific breakfast on top.
• KOICHIRO (10/5): - サマルカンド新市街の幹線道路から少し入り込んだところにあります。 目立ちませんが、中は綺麗で部屋も広々としており気持ちよく滞在ができました。 併設のレストランは市内でも人気店のようで、朝食も気の利いたものでした。
• nakagawa (2/5): 不満が残るホテルでした。 - 非常にアクセスが便利で、どのタクシーに乗ってもホテル名を言えばわかる程有名なホテルでした。 歩いて5分程の場所には、コンビニや買い物もする所もあり利便性は良かったです。 隣がトルコ大使館なので夜も静かでした。 しかし部屋の冷房が壊れており殆ど効かず我慢をして利用をしていましたが、それに加えて洋室の天井から水が漏れてきたので部屋を交換をお願いしました。 変更は俊敏に、してくれましたが冷房が最初の部屋より効きが悪く最低温度の17度に設定しても殆どサウナ状態でした。 再度フロントにお願いしようとしましたが次の日にチェックアウトをするので、荷物を片すのも大変なため我慢しましたが大変でした。 ホテルが綺麗なだけに非常にガッカリでした。 部屋の交換の対応は早かったので良かったと思います。
• Franck (10/5): Excellent choix - Grande chambre très confortable et calme. Excellent petit déjeuner cuisiné à la demande. Personnel très souriant. Tout était parfait.
• Andrew (10/5): - I loved this hotel. It’s not exactly walkable to the historic attractions (though I did walk from the hotel to them), but it’s near a lot of restaurants and shopping. The hotel was clean and the staff was great and the room was huge.
• hanifabonus (10/5): 💗 - I really enjoyed staying at this hotel! The room was cozy, clean, and bright, and all the amenities worked perfectly. The staff was friendly and always ready to help. The breakfasts were delicious and varied, with a special focus on fresh pastries and fruits. I will definitely come back here again!
• sarvinoza401 (10/5): 🥰 - This hotel is very cozy and comfortable! The rooms are clean, spacious, and well-equipped. The staff is friendly and always ready to help. We especially liked the delicious and varied breakfast. The hotel is conveniently located, just a few minutes' walk from the city center. We will definitely come back here again!
• masudax2025 (10/5): 😌 - Great hotel! Stayed here for a weekend and was very satisfied. Clean and cozy rooms, comfortable bed, everything you need was at hand. The staff is very polite and helpful, always ready to assist. Especially liked the breakfast - varied and delicious. Will definitely come back!
• nigoran704 (10/5): Time with family - We recently stayed at this hotel and were very satisfied with our stay! First of all, we would like to mention the excellent service: the staff was polite, attentive and always ready to help. The registration process was quick and hassle-free. The room was clean, cozy and well equipped, it had everything you need for a comfortable stay: a comfortable bed, fresh linens, air conditioning, TV, kettle and mini-bar. The room was cleaned daily, and towels and toiletries were replenished in a timely manner.
• sadllvnar (10/5): Vacation with my wife - The rooms are clean, cozy and well equipped with everything you need. The staff is polite, friendly and always ready to help. I especially liked the delicious and varied breakfast. The location is convenient — close to shops, cafes and attractions. We will definitely come back here again and recommend it to anyone who is looking for comfortable accommodation at a reasonable price!
• Abraham (8/5): Very good - Comfy, cozy Issues with toilet
• Fadi (10/5): Exceptional -
• Anonymous (9/5): Samarkand a bucket list city - We booked a tour of the 7 Lakes in Tajikistan through the hotel. They used a very experienced guide Islam. The drive in Tajikistan is very spectacular and the drivers booked for our tour were very skilful and we saw all 7 lakes. It was an exhilarating experience. It was hot and we would have liked to have had a sheet on the bed for cover instead of a heavy doona. The reception staff Bexruz was very helpful in getting us light cotton sheets.
• DmitryT307 (10/5): Quality & cozy - I like high quality boutique hotels in a local style. This is one of them. Eventually stayed here for more than 2 weeks. A top restaurant in the hotel complex, and my favorite - cozy inner garden. Beauty, calm, feels like home. Great service. Special thanks to Javohir and 𝑀𝑢𝑟𝑜𝑑 from reception who were always there to help 24/7 and very nice to talk to. Superb, keep it up 👍🏻👍🏻🤝
• Dmitry (10/5): Quality & cozy - I like high quality boutique hotels in a local style. This is one of them. Eventually stayed here for more than 2 weeks. A top restaurant in the hotel complex, and my favorite - cozy inner garden. Beauty, calm, feels like home. Great service. Special thanks to Javohir and 𝑀𝑢𝑟𝑜𝑑 from reception who were always there to help 24/7 and very nice to talk to. 👍🏻👍🏻🤝
• Jacob (10/5): - This is a great place to stay at if looking for a short term stay in Samarkand. It is 30 minute walk to “old city” and the famous Registan, free breakfast, and beautiful garden are a nice tough as well. However the best thing about the hotel in my opinion is the helpfulness and friendliness of the hotel staff, especially Murod. He took time out of his day to show me around the city, from seeing the laser show at Registan and also for giving amazing advice on things to see. I would give Platan hotel a 10/10!
• David (10/5): Very enjoyable stay - Excellent restaurant
• Trek04064546948 (10/5): Time with myself☺️ - The room was clean, spacious and very cozy, with a comfortable bed and everything you need for a comfortable stay. Cleaning was carried out daily and very efficiently. The reception staff is friendly and always ready to help. The breakfasts are delicious, with a good selection of dishes. The location of the hotel is convenient — everything is nearby: the city center, shops and attractions. I have the most pleasant impressions, we will definitely come back!😇
• Joseph (10/5): Exceptional - Friendly staff good sized comforta room
• Behzad (10/5): Wonderful hotel with amazing staff - The hotel is located in quiet street not far from main attractions of Samarkand. The rooms are spacious and clean and the hotel restaurant where breakfast is served is authentic and beautiful. The breakfast was very good. The hotel restaurant is very popular with live music. It is recommended to book it in advance if you are going to have dinner there. Finally the staff especially Mr. Murod and Mr. Bexruz are super friendly, professional and helpful.
• maliy2025 (10/5): Time with family - The hotel has exceeded all my expectations! From the very beginning, I was greeted by friendly staff who immediately helped with the registration. The room was very comfortable and clean, with a modern interior and all the necessary amenities. The breakfasts were varied and delicious, with a large selection of dishes. It is especially worth noting the attention to detail and caring for the guests, which creates an atmosphere of coziness and comfort. I am very pleased with my stay and I confidently recommend this hotel to anyone who is looking for high-quality service and amenities!🥰
• 820parvizm (10/5): Spent time with colleagues - The hotel left a positive impression! From the very beginning, we were greeted by polite and friendly staff who immediately offered assistance with luggage and explained all the necessary details for accommodation. The rooms are spacious, clean and cozy, with comfortable beds and everything you need for a comfortable stay. I would especially like to mention the convenience and stylish interior design.😊😊
• Armish (9/5): Superb -
• 481ingob (10/5): Stayed here 3 weeks for work, wasn't bothered at all! - The hotel is very clean and located central in Samarkand. Friendly personal, nice young lad at the intrance Javohir, speaks proper English. Try the sweets at the entrance I love it. Housekeeping is doing great. Also next to the hotel is platan restaurant, delicious!
• Shiho (10/5): - 雰囲気のある古風なたたずまいと快適な設備、行き届いた清潔さ（ベッドの下まできれいに掃除されています）、静かさ、美味な朝食、親切でフレンドリーなスタッフ、すべてにおいて、これ以上のホテルはないと思います。優雅な休暇を満喫しました。
• Touraj (10/5): - Det här hotellet är väldigt bra, och dess personal mycket vänlig och enormt hjälpsamma, rekommenderas värmt.
• sobird2025 (10/5): Awesome experience - A Hidden Gem in Samarkand – Platan Boutique Hotel Staying at Platan Boutique Hotel was an absolute delight! We stayed in August 2024 From the moment we arrived, we were welcomed with warm hospitality and impeccable service. The hotel’s design perfectly blends elegance with comfort, creating an inviting and luxurious atmosphere. Our room was beautifully decorated, spotlessly clean, and equipped with all the modern amenities we could ask for. The attention to detail was truly impressive. The lush garden surrounding the hotel added a touch of tranquility, making it the perfect retreat after a day of exploring Samarkand’s historical treasures. The breakfast was a highlight—fresh, delicious, and thoughtfully prepared with local ingredients. Every dish we tried at the hotel’s restaurant was outstanding, showcasing the best flavors of Uzbek cuisine. The location is ideal, allowing easy access to the city’s iconic landmarks while offering a peaceful escape from the bustling streets. The staff went above and beyond to ensure our stay was perfect, providing excellent recommendations and making us feel at home. Platan Boutique Hotel is more than just a place to stay—it’s an experience that captures the essence of Samarkand’s charm and hospitality. We can’t wait to return! Highly recommended!
• Marina (10/5): Exceptional -
• Martin (10/5): - Very big comfortable rooms, good central heating, excellent breakfast and very friendly staff.
• Thor (8/5): - Very good restaurant and not far from the main areas.
• Larry_J_Petas (4/5): Overrated and bed was a torture - Large room but reasonably bare, overlooking road. Bed mattress and pillows were terribly terribly stiff and old truly need urgent change for a suite at 76 USD per night. Room was far too hot and breakfast was rather basic - no buffet a few items pre placed on table including a boiled egg. No a la carte options. Rather sleepy reception was absent on checkout and didn't have basic USD change, entry reception was underwhelming. Conclusion restaurant experience is much better than the hotel stay not particularly recommended and better locations definately available
• Lawrence (7/5): Good - We stayed here for the restaurant - decided to spend our last night in samarkand here after a meal at the platan restaurant that was great. Room is spacious and very clean. Room was extremely hot Mattresses and pillows were extremely uncomfortable old and stiff - this property needs to change their mattresses and pillows urgently Neighbourhoud is nice but view on road and some late night noise not too bad Reception was ok but nothing special and a bit cold
• So (10/5): I loved most everithing so I decided to extend my staying for another night - Breakfast Quietness Spacious room size Bed Hair conditioner Small old-fashioned wardrobe Little bit old-fashioned bathroom (small holes on the ceiling, wall-fixed less effective hairdryer, short sized shaving mirror)
• So (10/5): Exceptional -
• Lkhamaa (9/5): Will recommend it to everyone, I definitely will stay again on my next trip. Thank you, Platan! - Great location, clean and spacy room. Friendly staff and the best breakfast that I had.
• Verified traveler (10/5): - Çok yardımsever personel. Geniş odalara sahip bir otel
• Fabio (10/5): Sleep well, eat even better - The room was spacious and with good furniture. Bed was quite large. The best thing about the hotel, though, is the restaurant, one of the best in town. Not only you will have a top notch breakfast, but also a convenient option for your evenings. We almost never do that, but we ended up eating at the hotel restaurant almost every single night. The only time we didn't, we ended up regretting it. The room cleaning seemed a bit rushed up. There was no toilet paper and not enough bath towels. However, they were quick to provide more when we called reception.
• Jean-francois (10/5): Beyond expectations. - Everything was beyond expectations. Nice and welcoming..
• Maria (10/5): Exceptional - Great breakfast, helpful and friendly stuff, nice restaurant, cute hotel overall
• Richard (10/5): Exceptional -
• Shiliang (10/5): Exceptional - The hotel is decorated in a unique style, and the receptionist Kamol is professional and enthusiastic! The room is large, clean and tidy! Especially when you pass through the mysterious garden leading to the restaurant, the staff greets you kindly! The breakfast is very good! A very cost-effective hotel, I will choose here next time! None
• Barbara (8/5): - Platan is has a good quality price ratio. A few things need to be addressed though: the AC in the room is very noisy and needs to be modernized. The receptionist during the night shifts spoke very little English and communication was difficult. There are frequent power outages which are quickly resolved. Overall is a good place, tidy, quiet area and the breakfast is excellent. Every room has a coffee machine with very good coffee. 10 points for the restaurant which is absolutely excellent, delicious fresh food and very good service. I will come back to Platan for sure!
• Jordi (9/5): Superb - Nice big room. Space. Comfort. Clean. Rrstaurant. Is near the mall, restaurants, bars, parks, comercial streeta Aic con little bit noisy. Distance to old Samarkanda is 30 minutes walk, but on other hand is on center of russian neighborhood with shops and comercisl.area
• Ntiana (10/5): Exceptional - Platan is the perfect place to stay in Samarkand Everything was perfekt
• Sukanya (10/5): - Amazing staff and restaurant
• Nadia (10/5): Exceptional -
• Hotomi (10/5): - とても丁寧で、部屋も綺麗でした。
• Sumit (10/5): - Fantastic property with very good service and courteous staff. The restaurant booking is a must -do.
• Ryan (4/5): Good restaurant but extremely noisy hotel - The staff were amazing. The restaurant was fantastic too. My room was right next to reception, so every time a guest checked in/out, the conversation went straight into my room. Don't know who designed the hotel but it was the least relaxing hotel I have ever stayed at. Only got to bed at like 3 am when the noise subsided. I will never stay here again.
• David (9/5): Very pleasant stay at the hotel. Excellent location with good local facilities - Local Uzbek Style property in good location
• Giulia (7/5): this place is nice and in a perfect position to discover the city - The property is nice and the people too The curtain on the window :(
• becklambert (4/5): Quiet area, patchy service, uncomfortable beds but good restaurant. - Located in a nice quiet area. On arrival one room on top floor very hot and air conditioning unit very loud through ear plugs. Next room had springs coming up through mattress and very uncomfortable. This means I wouldn’t recommend. Breakfast was strange on first day with items like butter/jam being taken from plates of people who had just left and given to us. Second and third day better and made to order food was very good. The restaurant is good for dinner although need to book.
• guide0077 (10/5): I have visited your business and it was pretty good and enjoyable for me . I do recommend for everyone to visit your res - I have visited your business and it was pretty good and enjoyable for me . I do recommend for everyone to visit your restaurant and hotel . The meals were very tasty and mouthwatering . When i comes to the service , everything was on time and well done . Thanks a bunch )
• Jean (9/5): Good - Good room Not so central
• Omkar (8/5): Excellent stay at Platan and Samarkand - Everything was up to expectations I can't think of anything
• Elisabeth (9/5): Superb - Location; the restaurant
• Bipasha (7/5): Good - Nice location Seems expensive
• Pawel (10/5): Pretty hotel, comfortable, friendly staff and good food - The hotel is connected to its own restaurant which provided lovely breakfasts for us. They also do some great food in the evenings. It’s a very pretty hotel with a lovely garden. The staff were very friendly and helpful. They helped us sort out the local version of Uber on our phones which was amazing for helping us get around Samarkand and visiting the sights. The Registan is about a 40 minute walk through the city there or a short taxi ride. Everything was very clean and our room was very comfortable. Situated in a lovely leafy area of Samarkand. Everything was good for us.
• PatrickM_Travels (2/5): AVOID! They canceled my reservations the day before arrival. AVOID AVOID!! - If I could rate negative stars, I would! I reserved 2 rooms for 3 nights directly on their official website 12 days in advance. At 2:00pm the day before we would arrive in Samarkand, Platan hotel canceled my reservations without explanation. AVOID THIS HOTEL. DO NOT TRUST THEM. They will strand you without a hotel the day before you arrive. AVOID!
• Julia (10/5): Best hotel in Samarkand. Wonderful! - The people in this hotel were the most welcoming and caring people we met during our trip. The room was so wonderful decorated and located to the garden sight. It was calm, very clean and very close to the center. The included breakfast was extraordinary. We chose of a menu all we wanted and it was fresh made and so delicious. Thank you for this wonderful stay.
• Malohat (9/5): Next tine I will choose the Platan hotel for staying and will recommend it to my friends as well - everything was excellent the bathroom should be renovated
• Nives (8/5): Very good -
• John (9/5): Superb - Opted to stay here my last night in Uzbekistan purely because it's attached to one of the more highly rated restaurants in the city. The restaurant didn't disappoint. The room was also very spacious and impeccably clean. No lift. Bed very decidedly "firm" from a North American perspective.
• William (9/5): Superb -
• Ronda (9/5): Excellent in every way but the beds would make me reconsider another stay - I really loved the friendly and knowledgeable staff. There was also one waiter who was exceptional and understood well how to cater to foreigners. The menu of the restaurant had a variety of good things to eat for reasonable prices. Also, the hotel itself was VERY well priced. The beds were SOOOOO uncomfortable that it made it difficult to sleep the first night. They really should get better beds in. I would pay more for that!!!
• Ratan (8/5): Surely recommended - Great location and spacious rooms with fantastic breakfast
• James (9/5): Thoroughly enjoyable stay. - Large room. Comfortable bed. Excellent breakfast in adjoining restaurant. Good location within walking distance of several prime sights. Helpful staff. Nice lobby area. Nothing material
• Vladimir (10/5): A highly recommended hotel. - Cosy, quiet, secure location. A very nice restaurant is a part of the building complex. Really nice, friendly staff. --
• Sanjeev (5/5): below average - the outdoor restaurant. The checkin was at 2pm and checkout is at 12 noon. we arrived and checked in at 5:45pm and when we requested for a late (2 hour) checkout we were flatly denied. While it was quite evident that the hotel was not booked to more than 50% capacity on any of the 2 nights we stayed there. The TV did not show any channels as their excuse was that the war in Ukraine has disrupted their service. for 2 whole days straight? and all other hotels where our friends were staying had no such problems. I think a high rating given to them by past guests have made this hotel complacent and forget the basics tenet of hospitality!
• Sean (10/5): Exceptional -
• M.arsalan (8/5): Very good -
• Susan (8/5): Very good - location
• Andrés (9/5): Great value for money. Top quality standards and at a good location. Their restaurant is a must. - Super value for money! Great location not too far from the main sights, friendly staff, rooms are spacious and nicely decorated (ours had a view into the inner courtyard). Breakfast was also included and in terms of quality and quantity it was top-notch. The hotel also boasts its own restaurant which happens to be among the best in town; the quality of the food and the services justifies the slightly higher prices compared to other options around the touristic areas. Although not the fault of the hotel, we did book a day trip with a driver which came recommended by the front desk clerk. The driver turned out to be a bit of a sleazy person and we ended up being ripped off for having lunch at a place of this choosing mid-way between Samarqand and Shahrisabz. We informed the hotel and they took note of this.
• Bill (9/5): Best place to stay if you get a room that the AC works - Best breakfast ever! Great service. Nice neighborhood setting near shopping. Large, well-lit rooms. AC did not work in first room (we switched). Mattresses thin, hard.
• Ray (6/5): Replace your AC units - breakfast was excellent; service was good air conditioning never worked; ancient air conditioning units need to be replaced
• Joana (9/5): Fantastic stay! - Platan is a place where you can rest in a very peaceful environment. The staff is absolutely amazing and helpful and the rooms are very comfortable and clean. Perhaps having one more person for breakfast.
• Denis (9/5): Superb -
• Firat (8/5): Very good - Location, cleanliness, breakfast
• Mikhail (10/5): A real gem accommodations with the quite and peaceful yet very convenient location - Very nice and spacious room. Beautifully decorated lobby. Free tea, coffee and mineral water supplied. Wonderful breakfasts. And the complimentary sweets in the room were just cool. Pillows could be improved and entrance is quite hard to access with a baby stroller. Nothing too serious really.
• John (10/5): Beautiful quiet and spacious room in the Russian quarter - Beautiful quiet and spacious room in the Russian quarter, the on-site restaurant is also one of the best in Samarkand, especially if you want some vaguely vegetarian/healthy food
• Peter (9/5): Excellent hotel with friendly helpful staff - The hotel is alongside the Platan Restaurant, which prioritises hotel guests. This is a real bonus as the restaurant is always overbooked. The food in the restaurant is superb, both at breakfast and in the evenings
• Catherine (10/5): Exceptional -
• Ghanem (8/5): Very good -
• Partha (10/5): Exceptional -
• Beckkuchkorov (10/5): Exceptional - One of greatest boutique hotel experiences. Amenities and breakfast are top-notch.
• Asif (10/5): A must stay at Platan while one visit Samarkhand - Everything, from location to service to food to comfort everything Only drawback is there is no commode shower in the toilet. A lift could have add more comfort and convenience, specially for aged travellers.
• Joana (10/5): Exceptional - Hotel Platan is very clean, comfortable and quiet. It has an exceptional restaurant for dinner. The breakfast was huge and very good. You can walk to Registan in about 30-40min. The staff was very friendly and helpful. My room was overlooking the courtyard/garden.
• Philip (9/5): Superb -
• Jozsef (10/5): A perfect stay in the city center of Samarkand, Uzbekistan! - We stayed in Platan about 4 years ago first time, and a few more times since then. There are only a handful of hotels in Samarkand we would recommend our friends and family. Platan is TOP on our list. Best breakfast in town! Uncontested in this! Best coffee, cappuccino! The secret is that this hotel has a huge restaurant, next to it, that is part of the Platan company. The restaurant has a huge selection of dishes, best salads in the country, I mean huge portions, we where very surprised by the quality of the food, and the amazing environment at their restaurant. Vegetarian options are plenty! Live pianist, saxophone, the whole works! Hotel was very nice, with their own unique designs very comfortable room. We got to make some product videos with my wife, for doTERRA, plenty of luxury backgrounds, nice tables, comfy chairs. Was treated well by the staff, all our wishes where fulfilled with our video needs, even got an extra table brought in for the room to have the full range of our products displayed. THANKS FOR THE ROYAL TREATMENT! This was our most positive experience in Central Asia so far, that offered a hotel + restaurant combination! We highly recommend this hotel for those that want good rest, and want to eat gourmet dishes with high quality ingredients! Great place to bring guest and family members for a special meal. The best place for quality food in Samarkand. Nice and friendly service! Amazing restaurant team, we where very impressed. Keep up the good work!
• Denis (9/5): Superb -
• Sergey (10/5): Exceptional -
• Olga (9/5): Good 4-star hotel in Samarkand - * they upgraded my standard room to junior suite for the same price, the room was spacious and comfy * comfortable, big, fully-equipped bathroom with a heated floor * nice restaurant * very good breakfast * free bottle of water * good wi-fi * few TV channels * I couldn't use a safety deposit box, because it was locked. The receptionist said that only the boss can open it, but the boss didn't come. * Just mind that there's no lift. However, the guys from the reception helped me with the suitcase.
• Khozema (9/5): Superb -
• Irina (8/5): Very good -
• Ekaterina (8/5): Very good -
• Shalva (9/5): Superb -

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