West Coast Inn's

Location: PR-307 Km 7.4, Cabo Rojo, PR

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Boat tours nearby
• Parasailing nearby
• Free WiFi
• Terrace
• Garden
• Concierge service
• Wheelchair accessible
• Picnic area
• Surfing/bodyboarding nearby
• Kayaking nearby
• Sailing nearby
• Scuba diving nearby
• Water skiing nearby
• Rafting nearby
• Parasailing nearby
• Smoke-free property
• Parking (limited spaces)
• Snorkeling on site
• Free self parking
• Pool sun loungers
• Boat tours nearby

Rooms Available

• Deluxe Room, Balcony

  1 King Bed

  Balcony with bay views

  
  

  Internet - Free WiFi

  Entertainment - 45-inch flat-screen TV with cable channels

  Food & Drink - Mini-fridge

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning

  Need to Know - Limited housekeeping, towels not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

• Family Apartment, Balcony, Poolside

  1 King Bed and 2 Queen Beds

  Features a private balcony

  
  

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - 45-inch flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and towels

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking, pet friendly

  Max Occupancy: 6 (5 Adults)

• Basic Quadruple Room, Balcony

  2 Double Beds

  Located on the ground floor, balcony

  
  

  Internet - Free WiFi

  Food & Drink - Mini-fridge

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning

  Need to Know - Limited housekeeping, towels not available

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

• Standard Single Room, Balcony

  1 Queen Bed

  Balcony/patio with bay views

  
  

  Internet - Free WiFi

  Sleep - Bed sheets

  Bathroom - Private bathroom, free toiletries, and a hair dryer (on request)

  Practical - Desk and iron/ironing board (on request)

  Comfort - Air conditioning

  Need to Know - Limited housekeeping, towels not available

  Non-Smoking, pet friendly

  Max Occupancy: 2 (2 Adults)

Guest Reviews

• Verified traveler (8/5): - No hot water!!!! Was not given notice when reservation was made nor when check in was done. There was mold in a corner of the bathroom platfoam ceiling. Other than that is was vert centric clean nice and quiet
• vlademir (10/5): Excelente - Muy buen hotel
• Heidi (6/5): - La habitación estaba limpia y las sabanas pero la friza que colocaron al pie de la cama estaba apestosa a orín de gato, por suerte yo llevé mis propias sábanas y mi friza. Igualmente el cojín que colocaron en la cama apestaba feo. El aire acondicionado estaba agradable. No tienen agua caliente y es horrible llegar de noche a bañarse con esa agua tan fría y el baño tenía un olor fuerte a hule y la ducha no muy limpia. Hay gatos sueltos en el área de la piscina y en los lugares de comer. Deben mejorar estos puntos y darle más cariño a las áreas exteriores. Yo no lo recomiendo y menos si eres alérgico a los gatos.
• Nikola (6/5): - Nice location, nice staff, not so many activities on property besides pool, so highly recommend coming with car so you can go to nearby beaches and restaurants. Peaceful area, nice place to stay for couple of days.
• Ashly (6/5): - The property did
• Wendy (10/5): - Super excited
• Stephen (6/5): - No hot water. Loose boards on the deck to the entrance with screws sticking up. Needs a make over for the price they charge.
• Jidalys (10/5): - Excelente lugar. Tremendo servicio
• Dahianira (6/5): - Mi estadía en West Coast Inn estuvo bien en general. El lugar es limpio y el personal fue amable. Sin embargo, no me gustó que en mi cuarto no había agua caliente; me tuve que bañar con agua fría durante tres días. Además, el control del aire acondicionado no funcionaba correctamente: solo bajaba la temperatura, pero no se podía subir. No me ofrecieron cambiarme de cuarto ni me dieron ningún descuento por los inconvenientes.
• Barrett (6/5): - Nice area, very quiet and peaceful. It was a decently large apartment with 3 beds and 2 bedrooms, but there was NO HOT WATER for 4 days. The repair man came and said the water heater was broken, and left. They didn't seem to care. I wouldn't stay here again; I like showering
• Francheska (4/5): - Llame y me dijeron que tenían agua caliente y me mintieron. Llevan con un problema con el agua caliente hace tiempo.
• Rosemary (4/5): No Hot Water - The bottom floor and second floor does not have hot water at all. They did not disclose this to us until we arrived and tried to shower.
• Nubia (8/5): - No hot water
• Gretchen (2/5): - No lo recomiendo para nada. Se supone que es un lugar pet friendly, un costo de $40 por mascota pero no pueden ladrar para nada. Se fue el servicio de energía eléctrica entiendo que es algo normal pero no cuentan con luces de emergencia en áreas comunes y estacionamiento. El lugar queda en completa oscuridad y no cuentan con ningún tipo de seguridad o personal en horario de la Noche. Nos fuimos del lugar antes de terminar la estadía por qué no nos sentíamos cómodos. Las habitaciones están súper deterioradas falta de mantenimiento y limpieza.
• Jirian (10/5): - Lugar tranquilo, limpio y el servicio al cliente muy amable.
• Mitchlery (8/5): - The rooms are a bit rundown but it’s really clean.
• NANCY (4/5): - El lugar no es como se ve online, mucho ruido en la noche, no te dejan saber que no tienen calentador . Staff Plus👏
• Antonio (10/5): - Good service
• Teddy (6/5): - No hot water and not very clean
• Robert (6/5): - NO HOT WATER.
• Joseliu (8/5): - Buena las facilidades
• frederick (4/5): - no hot water. TV did not work
• Daiana (2/5): - The front desk lady was very nice.
• Alexandra (10/5): - I loved staying at this little hotel. It was close to town and easy excess to get around. The only issue is that there was no hotwater and no directions on how to turn it on. It was quiet, the pool was amazing and it had spectaclar views of the ocean. I would highly recommend!
• Rosana (6/5): - No hot water for showers bathroom very run down and beds very uncomfortable do not recommend for more than a day definitely not going back to this hotel.
• Janice (10/5): - Highly recommended. I will come back next yese.
• Maria (8/5): - It has a beautiful ocean view enjoyed it very much
• Tamara E. (8/5): - Very comfortable place... excellent to get disconnected from the crowd and its very accessible point for the near beaches, restaurants an bakeries.
• Caroline (8/5): - Amazing time can’t wait to come back such great people and amazing kitty’s to pet 💕💕💕
• Ada Liz (6/5): - Great location with a excelent view to the sea. Nice pool area.
• Noe (8/5): - We had no access to tv apparently the cable wasn’t paid
• carlos (6/5): - Cumple las expectativas de localización y acceso a playas y restaurantes. Pueden mejorar el servicio de agua caliente y cable TV.
• Hector (2/5): - They don’t have hot water and they know and don’t said anything to you when you do the check in . I pay more money and when I check the same day was 100 less.
• Verified traveler (4/5): - Disappointed bcuz they don’t have Hot water, very loud place at 7 am in the morning! People at 2 am open doors an talking very loud when i was sleeping in my Room!
• Katherine Perez (4/5): - I had to shower with cold water for a week…
• Carlos (8/5): - Always a go-to when I'm staying in the Southwest. Property conditions are in bed if attention - Windows weren't closing (mosquitoes were coming into the apartment), toilet lid was cracked, we found a dirty towel in the closet upon check-in. Location is amazing, close to beaches and great for anyone that needs a place when staying in that area. Will always come back!
• Jose (2/5): - No one to receive and provide access to the hotel. Wanted to charge additional fee for an hour early check in and they failed to informed us that the facilities did no have hot waters at the check in. Definitely not customer driven!
• Cindy (10/5): - Is safe
• Virgen (8/5): - Overall was good is just for a quick stay and go
• Jennifer (8/5): - Nothing open around here at night. No ice machine. Nice vending machine. Rooms kinda small
• Verified traveler (4/5): - No running hot water. Cable did not work and the bed was hard with awful pillows very uncomfortable and there was no elevator. I would not recommend
• Sarah (6/5): - They need to upgrade the facilities. Specifically the bathrooms
• Arleen (4/5): - The facilities are clean and the personnel was very nice, however, the facilities look abandoned. Need more maintenance.
• Rafael (10/5): - Place great, 2 bedroom was perfect small kitchen, hot water. Pool good. The only problem here is to contacted the front desk by phone. Never answered but soon you there everything when super good. Loved
• Brenda (8/5): - Me gusta mucho la ubicación, las facilidades y el espacio del apartamento. Lo único que no me gustó es hubo un apagón en general y no tuvimos luz por un día. Cuando llegó la noche no había ni tan siguiera luces de emergencia, aunque en sus instrucciones hacen el aviso de que no cuentan con generador eléctrico, deberían al menos tener luces de emergencia.
• Christian (10/5): - Nice room with a cool view
• Aida (2/5): - No power no generator. I came form 3 hiurs away.. and they said is .. it might come back.
• Francis (10/5): - The property is excellent, very clean, staff is friendly and do an amazing job, I want to return again as soon as possible, thank for such a wonderful experience.
• Farrel (10/5): - It worked out great for me as a home base when I was vacationing in PR. I would use their services again, if I return & hopefully I will some day.
• Izel (8/5): - I like the location and the view. However hot water for bathing was not running.
• Jose (6/5): - No hot water. Just one towel for two persons. Management should give more attention to housekeeping details.
• Raul (10/5): - Muy buena
• Adymara (2/5): - The place had cockroaches, bathroom and fridge with mold, there was no microwave in the room and no hot water. A lot of noise. Horrible experience. Expedia's customer service is a disaster, I contacted three times to change the departure date and they never contacted the hotel. I left the hotel before the date and had to pay for it in full. I won't buy anything from you again. I'm still waiting for the customer service to do their job
• roberto (8/5): - Excelent
• Gisela (2/5): - Has a nice view but it’s so sad they don’t keep the place. There is no hot water and the air conditioner did not work properly. The room smelled funny. The pool was the only thing I liked. We reserved two night however left after the first night.
• Maria (2/5): - This has been the worst experience ever no hot water no service of WIFI and no TV( that was fixed during late hours and I was in bed) . At 6:00 am the are cleaning with bleach in front of the room door and all those chemicals made me sick.And they moved me during the night from a room in first floor to a third floor texting me that it had warm water and it was a lie. After my husband and I had to move everything. And I told them when I got there and notice no warm water that I was a cancer patient they did not care. I will never come back again to this place or recommend anyone to stay. And after 1:00 am there is nobody in front desk or security guard that means guest are on their own.
• Angel (8/5): Nice place and good pools - It was a easy place to get there the bed room 101 have a smell of hongus
• Nilda (10/5): - Best is Pet friendly, the pool and space and quiet.
• Lorraine (6/5): - I have stayed in this hotel twice. This time very disappointed, no hot water, 1st room they gave us no air conditioner. No pressure on water. This is my last booking at this hotel.
• Alison (4/5): - There are ants in the rooms and no hot water. Please believe the previous review about no hot water. I thought it may be fixed by our stay but I do not believe they have the infrastructure for hot water.
• Verified traveler (8/5): Ok - Very nice place but need some additional maintenance
• Rosemary (6/5): - It was very quite, spacious room, but the water pressure and temperatures sucks in the rooms, important note after dark there is no staff person. We were the only tentants in the whole hotel until morning
• Wilson (10/5): - Excelente trato, vista espectacular, todo muy limpio y el precio excelente. Vuelvo pronto.
• Pranothi (8/5): - Nice apartment with 2 bedrooms and kitchen. Only complaint is they didnt have toilet paper ij the bathrooms and not to flush toilet paper. Kitchen is ok with very basic things.
• Jose C. (2/5): - Horrible! Separamos para 2 noches y solo pernoctamos 1 noche , al otro día en la mañana temprano nos fuimos del lugar.
• Zulaika (10/5): Fabuloso - Me encanta el lugar ,el servicio al cliente y la limpieza .Super recomendado.
• Tairy (4/5): - No había agua en el lavamanos y el agua de la ducha no estaba caliente en la mañana. Al menos la cama era grande y espaciosa.
• Vanessa (10/5): - Good stay.
• Glorimar (8/5): - It was quiet and empty
• Maritza (8/5): - The aparment clean ,the stay good The only thing its was I tried to to call and message the num for service and they never answered back.
• MARTA (10/5): - Good things: safe area, beautiful and clean pool, clean areas Bad Things: Not Hot Water and TV function not working, no signal etc
• Noelia (4/5): - Bathroom tiles were broken and sink was leaking. The pillows were hard and uncomfortable.
• Janet (10/5): - Staff is very helpful and made checking in and out super easy. Everything was clean and the parking was easy. Pool was great.
• Roy (2/5): - First of all, there was no hot water room was smaller than shown. The dresser was covered in ants that when I put my food down, they completely covered my food and I had to flow it out.
• Lorna (10/5): - Un lugar comodo para quedarse tranquilo y callado. Agua fria estupendamente buena para bañarse. Me gusto mucho volveria a repetir.
• Lupe (4/5): - On our first day we took a shower with cold water. I have an elderly dad that cannot shower with cold water. The next morning I went to front desk and they switched us to the family apartments because there was a problem with the hot water service to the rooms. We should have been told when we checked in. The third day we requested maid service. Came back at night to a bag with towels hanging in our door, and we were locked out of the apartment. The bottom lock was in and we were not provided with a key. I called, texted and sent a WhatsApp message to Administration to no avail. Went to the office to see if I could find an emergency number and found a security person who was very helpful. He looked for the key and walked back to the apartment with me to ensure it worked. Once confirmed he gave me the key. We went in and found that no maid service was provided. I got a call back from administration the next morning after 11am telling me that the maid went to enter the apartment and had no key to the top lock. She locked the bottom lock and left. We should have been advised if this and were not. Our fifth night we lost power. I got up and went to see if it was just us or the entire building. When I opened the bedroom door, lighting the way with my phone, I came upon dozens of roaches all over the hallway, dining and kitchen floor. They were even in the dining table. We were blessed enough that the power came back in five minutes time. I left all the lights on.
• Carla (4/5): - Stay was cut short For the following reason: property has no hot water, Bathroom Exhaust was rusted and not in working conditions. Hallway wall Paint was tear apart with mold /mildew, pool cottage roof damaged and overall poor property maintenance.
• Heather (10/5): - It was perfect for the weekend and a great view!
• Arcilio (10/5): - Excellent
• Nancy (6/5): - Very nice location and view , nice pool area. Clean rooms however rooms have mold smell and too humid not good if you have allergies.
• Hector L. Abraham (8/5): - Pools
• Nelida (10/5): - Good water is cold but it’s hot in PR so you’ll feel good. Need better sheets or covers gets cold with AC.
• Emily A (4/5): Disapointed - First stay like 5 years ago 10 /10. This stay 5/10. This message is to the owner, you need to invest in maintenance, in details. Shower have NOwhere to put the soap... NO hot watter... I mean, really? The pool area need attention rush! There is some planks loose waiting for an accident, rail of stairs are wobling, doesnt feel secure at all and the worst!... The pool stair was broken! 2 steps missing and the 3rd on about to. I was very sad and disapointed, was a really nice hotel now is a sad one.
• Johanna (10/5): - Buena localización, super limpio, el único detalle es que nunca hubo agua caliente en la habitación y estábamos en un tercer piso.
• Roberto (4/5): - No hot water
• Irene (10/5): Good for the money - It does the purpose, nice pool, friendly staff wish there were more outlets, especially in the bathroom. I could not blow dry my hair because there was no outlet in the bathroom other than that it worked great for us.
• Robert (8/5): - Very good
• BOBBIE V. (4/5): - The location was good for where we wanted to go. It was quiet, however, there was a dead roach in the ceiling and another one in the bathroom. There was no hot water the entire time we stayed there (2) days. I mentioned it to the front desk but nothing was done about it. The room smelled very humid. Overall, I would not recommend this hotel. wanodaybathroon,another one
• WANDA (6/5): - Room to small but only 5 minutes to the beach
• Luz Marie (8/5): - En general todo estuvo bastante bien, lo malo fueron las escaleras, el calentador no funcionaba y una de las piscinas no se podía utilizar. Ah y no había mucha presión de agua. En el área del parking se colocaba la basura y había mucha peste en esa área.
• Derek (6/5): - It was a nice place for the price few little things I didn’t like was hallway to go to apartment was dark no lights worked and apartment had some stuff coming out some of the outlets and sliding door in kitchen was broken but overall a decent place to stay
• Adriana (6/5): - The Check in and check out process is very easy. The pools were nice and clean, but If you want luxury this place is not for you. They provide basic necessities and nothing more. We didn’t even have enough towels for everyone and was told my front desk they were short on towels and couldn’t be provided more (our room was booked for 6). We got an apartment it had two rooms, two bathrooms, living room, and kitchen super spacious for a family of 6. I would stay here again but wouldn’t be my first choice.
• Angel (2/5): 0 de 10 - 1ero.la piscina desde el sabado mega sucia estaba inumanamente sucia habia fiesta los 2 dias y con gente de afuera parking lleno de gente afuera.hable con el frontdesk y sr quedo como si nada, me levanto hoy lunes el hotel sin agua , pregunte y me dijeron que no habia cisterna en fin no regresare nunca a ese lugar . Pediria mi dinero de vuelta
• Jose R (10/5): - Awesome views
• Lenyxa (10/5): - NC
• HEIDI (6/5): - Estancia para dormir e ir de playa, no es un hotel de lujo. Varias playas y restaurantes cercanos en auto, no a pie. La habitacion estaba limpia y aire frio, cama cómoda, pero necesita muchos arreglos. La cerradura no es segura, pero tienen guardia en la entrada. Las facilidades limpias y tranquilas pero necesitan remodelacion. El agua de la ducha es mas fria que caliente, no hay nada de presion para bañarse. No responden el telefono, solo por whastapp, y no responden rapido. Las oficinas de check in solo esta abierta hasta las 5pm, absurdo para personas que vienen de lejos. La persona del counter respondio mis preguntas muy amablemente. Tiene un televisor pequeño y una neverita en la habitacion, hay maquina expendedora de agua, refrescos y picadera. Estacionamiento reducido y la entrada no esta identificada. En fin sirve para ir par de dias de playa, pero no para descansar, se escuchan todos los sonidos de afuera.
• Lidice (6/5): - I didn't like the water situation. It trickled. Room was otherwise clean and neat, cool.
• Nicole (10/5): - Great location
• Sandra (8/5): - Near to combate and different beaches.
• ELIZABETH (4/5): Poor bathroom conditions - We had a nice view. The bathroom had no hot water. The ceiling paint above the shower area was peeling off in chunks. It also has a hole between the bathroom and bedroom wall with a fan - that’s the air extractor blowing air from the bathroom to the bedroom.

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