The Metrotel
Location: Gill Street 22, New Plymouth, nz
Star Rating: 4 Stars
Property Type: Motels
About this Property
Luxurious Accommodation: The Metrotel in New Plymouth offers a lavish stay with modern amenities and free WiFi. Each air-conditioned room features a flat-screen TV and a private bathroom with complimentary toiletries.
Convenience at Your Fingertips: With free private parking on site and a kettle in every room, your comfort is our priority. Enjoy the convenience of satellite channels and a hairdryer during your stay.
Additional Services: Take advantage of the dry cleaning services available at the property, ensuring a hassle-free experience. Unwind in style at The Metrotel - book your stay now for a memorable experience.
Important Information
Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card and a 3% charge when you pay with an American Express credit card. These fees will also apply to prepayments when a credit card is used.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 03:00 PM - 08:30 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Concierge service
- Wheelchair accessible
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Key card access
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Secured parking
- Electric bicycle charging station
- Bulk dispenser for toiletries
Rooms Available
-
Double or Twin Room, 2 Bedrooms, Mezzanine
2 King Beds OR 2 Twin Beds
527-sq-foot individually decorated room with a furnished balcony
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
-
Double or Twin Room, 2 Bedrooms
2 King Beds OR 2 Twin Beds
657-sq-foot individually decorated room with a furnished patio
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Raised toilet seat
Eco-friendly - Eco-friendly toiletries
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Bedsheets provided
- Highchair
- Guidebooks or recommendations
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
-
Studio
Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Studio - Disability Access
In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a patio.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Shower chair
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Window
- Single-room air conditioning for guest accommodation
-
Standard Family Room
Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this spacious family room.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key access
- Window
- Single-room air conditioning for guest accommodation
-
Family Room with Balcony
Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious family room.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Coffee machine
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
-
Queen Studio
Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. The studio features air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toaster
- Cleaning products
- Coffee machine
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Single-room air conditioning for guest accommodation
Guest Reviews
- Sa Z (9/5): - Great Location It could be cleaned more thoroughly, such as the bathroom.
- Kristie (6/5): - Great location near the city and the coastal walkway Bathroom wasn't very clean at all
- Erin (7/5): -
- Hamish (8/5): Have been staying here since it opened good sharp well designed rooms and well maintained - Great location good sized rooms on the street side All good however the only thing I’d say is bigger TVs wouldn’t go amiss but not a major
- Andrew (9/5): - Accomodation ideal. Within walking distance of town church and charging station! Building not easy to find as not signposted well but room very comfy and VERY spacious The bed was so big we got lost!! Well appointed room with table and chairs and comfy chairs. Great kitchenette. Worth the price. Building not easy to find as not signposted well
- Jacinta Kete (10/5): -
- Seth (10/5): -
- Chris (10/5): -
- Anna (8/5): - Good location. Nice big room.
- Jackie (9/5): Spacious two bedroom apartment close to town and coastal walk - Spacious two bedroom apartment on the ground floor with free onsite parking, comfy beds n great shower, open plan lounge kitchen n diner with basic cooking facilities. Close to shops, restaurants n coastal walk. Outside seating area looks out onto the car park which is not a problem in the colder months but in summer not a great outlook however there is not much they can do to make it private.
- Brad (9/5): -
- Glenn (9/5): Perfect for our 2 night stay in New Plymouth - Very comfortable. Good parking. Lift available. Great location - close to everything. Good coffee pod machine in room N/A
- Tracey (10/5): - Have stayed here many times and the rooms are always clean and tidy Nothing
- E.J. (7/5): - Uitstraling. New Plymouth zelf is naargeestig.
- Guest (8/5): -
- Shiromi (10/5): Nice staff and great location - Location Nothing
- Mj Walker (8/5): -
- Martin (8/5): Overall good. - Large well equipped comfortable room. Easy parking and central location. A little bit too noisy.
- Colette (8/5): Prettig verblijf in een schone zeer ruime kamer - Zeer goede locatie, dichtbij de zee en de faciliteiten, rustige kamer, goede faciliteiten in de kamer Uitzicht was niet zo bijzonder (parkeerplaats)
- Gregory (9/5): -
- Jodi (10/5): -
- Dana (9/5): -
- Olivier (9/5): Good - Nice appartment, everything ready to use, clean and spacious. The staff was friendly and welcoming
- Robyn (9/5): -
- Sonia (9/5): Perfect location and great stay… - Huge room with super facilities- very comfortable. Perfect for our overnight stay… All great…
- monika (9/5): - Grosse, moderne, gut eingerichtete Zimmer mitten in der Stadt.
- Anna (9/5): -
- Lister (8/5): - I liked how clean the studio was. It came with a coffee machine but I only used the kettled as I don't drink coffee but great for Coffee drinkers. The studio had a balcony, the only thing is there wasn't much of view. The studio had a balcony, the only thing is there wasn't much of view.
- L (8/5): - Location Spacious room
- a996fca124917009f66a3b1ec85acd86 (10/5): Metrotel. Great place to stay - Location, comfortable beds, air con upstairs and down, balcony, lift. Great place to stay There was nothing I didn't like
- 30db6877d5c372b6ad3e5011c859a5e4 (10/5): Stayed 3 times, would stay again. - Good location, facilities, fast wifi, friendly staff, good value for money. -
- dbdf1481bb09717fb0a12aaba73d1ed7 (9/5): - Good location, very clean, quiet and well appointed.
- debbbcd83fad70fe72d2b1c425f974a6 (8/5): The perfect place to stay if wishing to be near the CBD. - Spacious, comfy bed, very handy to shops and amenities. Little noise. Close to the Coastal Walkway. Some extra pillows would have been nice.
- 261c7f585b8b73d81a9eefef5d145409 (9/5): Fantastic location to explore CBD area and coastline. - Great CBD location with easy access to many restaurants, shopping centres, supermarkets and the beach. The room was large and very modern appearance. Parking was limited on first in basis. Need a bit more parking for guests.
- eb73d87879f3712018df107dfebb1a82 (10/5): Cannot recommend Metropol enough! Very large, spacious and modern rooms, location was perfect. Staff were very welcoming - Excellent central location, rooms were amazing! Nothing not to like
- 17407a2b97ac73d3e48e77c06c9e3bd8 (10/5): - Great!
- 93ee303cf70b72fddd00fb163be366ec (8/5): I’ve stayed here many times, great value and excellent location -
- Andrea (10/5): -
- victoria (9/5): -
- Darrell (9/5): - Location to town, restaurants, shops A little bit of noise at night but what you expect in central city
- Kelsey (10/5): - Beautiful accomodation, modern and clean. Large rooms (especially with young children gave them room to move and play) so close to all the shops you need and more. We were nervous that being so centre of everything that there would be lots of road noise but we didn’t hear anything.
- Hoi Yi (10/5): - Easy check in and check outs, free parking Large room, comfortable bed, clean Walking distance to good restaurants
- Tania (9/5): - Great location - could walk everywhere, large comfortable room, lovely staff
- thomas (8/5): Great would stay there again - Great location in city
- Sandi (7/5): - The location being close to the coastal walkway and the shopping mall was great. The room was clean and had everything we needed. The bed was comfortable and the shower was awesome. The rooms at the front of the motel are really noisy. We had trouble sleeping due to all the noise from the traffic and people walking along the street early hours of the morning. We have stayed before in rooms back from the road and they were quiet.
- John (9/5): We’ll set up and good location - Location well set up for our needs
- Peter (8/5): - Large room close to plenty of eating opportunities nothing
- Peter (10/5): Happy as - Location, Cleanliness and hassle free All good
- Georgia (9/5): - Great location, in walking distance of a supermarket and many restaurants. Nothing, except maybe the pillows.
- TAMNZ (10/5): -
- Crystal (7/5): - Location and comfort Broken toilet seat and had run out of body wash
- Bill (10/5): - Location and the room is great Balcony could be slightly bigger
- Christine (9/5): Brillliant location, price and staff. Highly recommended. Great value for money - Location. Price. Value for money. Staff were friendly
- Claire (8/5): -
- Megan (10/5): Jus tlove staying here - its so central the staff are awesome and so are the facilities. Thank you - Loved the room because of the balcony. The shower floor was very slippery and their was 'dust' behind the main door where it had been missed during vacuming
- Bachelor (7/5): -
- Louise (8/5): Awesome place good location - Location and facilities in the room N/A
- Jessie (8/5): -
- Peter (8/5): -
- Vun lok (8/5): - All good during our stay No, nothing
- Baljit (2/5): -
- Chester (7/5): The rooms were overall nice and clean. - Clean, convenient to town andshops. No breakfast options. No door on the shower. Pillows too flat.
- Scott (7/5): - Middle of town No coffee machine
- dene (8/5): - Location Noisey
- Ahi (7/5): Awesome location, very clean, comfy beds. We just wished we could watch tv. - The location was perfect, walking distance to main town so that was awesome. The beds were so comfy and big. It was clean and I loved the kitchen facilities. The tv didn’t work properly and that was annoying we tried multiple times to use Netflix and log in but it never loaded, the remote and to the tv was very very delayed. We weren’t able to watch anything so we just watched our phones. There being no shower door was annoying as all the water would just go all over the floor.
- pkcn (10/5): - Très bel hôtel design au cœur de New Plymouth, ville d'art. Propre et minimaliste (mais parfaitement équipé). Notre chambre, pourtant avec balcon, donnait sur un arrière cour de livraison. Dommage.
- Neilson (9/5): Modern, lux, excellent location - Excellent location, parking was free, modern and lux Nothing
- Maryanne (8/5): - Helpful staff and location
- Moeser (9/5): Great Place to Stay - Big room, comfy bed. Shower curtain rails quite low in height, which was a little dangerous.
- Ben (7/5): -
- Arran (10/5): -
- BrianHD (9/5): good room, bike just below my room, near to RSA ion Gill St - good size bedroom and large bathroom clean and comfortable,
- Brian (9/5): Very good - like a hotel room, good size kitchen, good shower, lovely bed No Issues
- Guillaume (8/5): - Taille de la chambre bonne literie
- Charles (9/5): - Lots of room. Comfortable bed. Nice shower. Good location from coastal walk and eats and drinks.
- Ross (9/5): -
- Peter (9/5): Pleasent - Location, room cleanliness, WiFi staff weere great and very accomodating Pillows
- Birks (9/5): -
- Sean (10/5): - Clean and comfortable Nothing
- Il Kyo (9/5): Generally excellent. - Location is superb. No windows.
- michelle (5/5): - Close to city amenities easy walk, bed was comfortable, room was clean and tidy Very echoey in corridor easily hear knocking on doors, children running up and down, and weird set up getting to room, first up elevator then stairs to get to room. My advance request for extra towels was not provided even though acknowledged prior to staying, had to go down to ask again.
- AMANDA (10/5): -
- Sally (10/5): Great value for money in central New Plymouth and will be sure to stay again. - Really lovely rooms with everything you need. Close to town and supermarket. Safe parking onsite and all super clean. Nothing. It was a delightful stay.
- amanda (8/5): -
- Ruth (7/5): Beautiful setting with excellent parking and great facilities - Central location Comfortable bed and pillows and nice big shower Cool little balcony and heat pump love that! Nice room was stoked with the deal There was unfortunately unvacuumed hair from a previous customer on the floor. Shampoo container pump fell off the wall and broke the first time I tried to use it.
- janelle (9/5): Will be back - Always great so handy and comfortable
- David (8/5): -
- Donna (9/5): -
- Anne (10/5): -
- Meghan (8/5): -
- ANNIKA (8/5): - Perfect location Very comfortable bed Well presented room The servicing of the room was inconsistent Didn't make bed And I had to go to reception to ask for more toilet paper
- PELISSIER (8/5): correct - Super emplacement au centre de la ville et à quelques mètres de la mer il manquait une table et chaises pour prendre les repas
- Rozel (9/5): American stay - Location is great for us and a great place to park. We had a friend walk into the glass sliding door of our unit and we had to call an ambulance for he as he hit his head and couldn't feel his arm and huge headache. The ambulance lady just about walked into the glass door too. Needing signage our putting your logo across it.
- Karin (8/5): Gutes Hotel an zentraler Lage - Das 2-stöckige Zimmer war sehr schön und extrem geräumig und hell. Sehr bequeme Betten. Basics in der Küche sind vorhanden, freundliches Personal. Sehr zentral gelegen! Durch das riesige Volumen ist es schwierig, den Raum zu heizen. Einzelne Glühbirnen waren defekt, Küche besser ausstatten mit Rüstmesser etc.
- Janet (8/5): Great stopover - Good location .
- Michelle (8/5): Very convenient to bars and restaurants. Very comfortable - The location to town was great Netflix wouldn’t load kept kicking us out because the network is too slow
- Debbie (8/5): -
- Michelle (8/5): -
- Mary (8/5): Enjoyable comfortable quiet - Closeness to everywhere Thought the room could be a little cleaner
- Anna Maria (8/5): Sehr zentral gelegen,easy Check Inn,wir konnten unser Zimmer früher beziehen. - Sehr zentral gelegen,Laundry vorhanden,bequeme Betten,Kaffeemaschine. Nichts
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