Maset Al Masem Serviced Apartments

Location: King Fahd Road, Al Hofuf, sa

Star Rating: 6.7 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 09:00 PM

Check-out: 02:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Family rooms
• Lift / Elevator
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Baby safety gates
• Lower bathroom sink
• Emergency cord in bathroom
• Coffee Shop on site
• Visual aids: Braille
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Two-Bedroom Apartment

  Featuring free WiFi, this air-conditioned apartment offers a living room with a flat-screen TV and an equipped kitchenette with a stovetop and a fridge. The bathroom is fitted with a bath or shower.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Additional bathroom
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Key access
  • Key card access
  • Hand sanitiser

• One-Bedroom Apartment with Spa Bath

  Featuring free WiFi, this air-conditioned apartment offers a living room with a flat-screen TV and an equipped kitchenette with a stovetop and a fridge. The bathroom is fitted with a spa bath and a shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Key access
  • Key card access
  • Hand sanitiser

• Three-Bedroom Apartment (6 Adults)

  Featuring free WiFi, this air-conditioned apartment offers a living room with a flat-screen TV and an equipped kitchenette with a stovetop and a fridge. The bathroom is fitted with a bath or shower.

  Max Occupancy: 6 (6 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Additional bathroom
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Key access
  • Key card access
  • Hand sanitiser

• One-Bedroom Apartment

  Featuring free WiFi, this air-conditioned apartment offers a living room with a flat-screen TV and an equipped kitchenette with a stovetop and a fridge. The bathroom is fitted with a bath or shower.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Linen
  • Toilet paper
  • Shampoo
  • Body soap
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• Both (10/5): شكرا جزيلا - النظافه والموقع كل الخدمات حول الفنادق محلات ومطاعم وصيدليه لاشيء
• Noel (10/5): -
• مري (8/5): -
• Jaber (1/5): لا انصح بهذا الفرع تحديدا - للأسف من أسوأ سلسلة المآسم اللي مريتها بحياتي كلها مع ان المكان نظيف والخدمات موجوده بس المشكله في الموظف نفسه موظف الاستقبال كان مختفي ماكان موجود اساسا وبعد فتره حضر وكان اسلوبه غير محترم ابدا ويعسر المعامله والحين انا بقدم شكوى في هيئة السياحه السعوديه لانني اطالب بترجيع المبلغ من امس مع اني ماسكنت ولاوقعت ولكن لتعنت الموظف واسلوبه الغير راقي فضلت التواصل مع الادارات العليا لحل المشكله الموظف يحتاج تدريب اكثر يحتاج ان يكون متواجدا تجربه سيئه جدا
• Samer (8/5): -
• faris saeed (7/5): - الشقة من ثلاث غرف كانت مناسبة من حيث المساحة والنظافة والسعر المعقول.الموقع جيد حيث يوجد اسفل الشقق تموينات وبالقرب مطاعم ومقاهي واحب ان اشكر الاخ كميل عبدالمجيد على حسن الاستقبال وسرعة اجراءات الدخول الاضاءة خافتة بعض الشي و الاثاث يحتاج تجديد
• Nasser (7/5): شكر للموظفين في الاستقبال - الموقع وكبر مساحة الغرف حجزت شقه 3 غرف كانت واسعه جداً تعامل الموظفين كانت رائعه متعاونين جداً اشكر الاخ كميل الرويلي على تعامله الراقي الاثاث قديم يحتاج تجديد احد الحمامات في الشقه صعب استخدامه
• فاطمه (2/5): الرجاء النظر في الاثاث والجدارن والبلاط - للاسف ولا شي البلاط نمشي مكسر الستاير موديل مزعج مع فتح النافذه الاثاث قديم وفيه ريحه الفرشه في الارض جار عليها الزمن والسعر مره غالي ع انها عاديه
• Abdulrahman (10/5): Very polite staff and clean room - Very friendly staff and nice place Nan
• Abdulla (7/5): -
• Khaja (9/5): -
• Zafar (7/5): - It’s a big apartment It is a bit expensive.
• Abdulrahman (7/5): -
• Fatima (7/5): -
• العتيبي (8/5): -
• Abdulla (9/5): -
• Saleh (1/5): Never be there again - Location Air conditioner
• Abdulaziz (1/5): The bed was not comfortbale and it was so dirty i couldn’t sleep well - Location only Everything
• Nawaf (5/5): -
• Sivaraman (6/5): - Its good to stay with family & location also comfortable. Not provided drinking water & towels, toilets should be cleaned.
• Mohammed (6/5): - قرب الموقع من السوق النظافة - مليئة بالغبار
• Ahmed Mohamed (8/5): -
• Maricris (8/5): we would come back again, apartment is excellent, we had a pleasant stay . thank you. - love the spa tub , and the staff are very considerate and welcoming.. this makes us feel comfortable.. the lights are all yellow and dim... the room looks so gloomy because of the yellow lights.. please add white lights to make the room brighter.. and there's a lil unpleasant smell when you enter room, probably from drainage or something??
• senthilvel murugan (6/5): - Location and comfortable for and family friendly Room service, cleanliness
• Madhusoodhanan (8/5): - Good
• Mev (8/5): -
• هشام حسان (8/5): - معاملة موظف الاستقبال كميل عبد المجيد كانت ممتازة يحتاج المكان لتجديدات
• jojo (9/5): -
• عبدالله (6/5): - قريب من شارع الي فيه الخدمات شقه قديمه جدا يحتاج تجديد صبغ وابواب وأثاث
• ahmad (1/5): ساكن في خرابه مو فندق - الفرش غير نظيف دورات المياه سي جدا الحجز يوجد به حوض استحمام هذا لايوجد عدم توفر ماء ساخن لا يوجد قابس ثلاثي إلا واحد وقرب الباب اضائات مكسره
• انور (8/5): -
• فهد (7/5): شكرا كميل على حسن الاستقبال - موظف الاستقبال كميل كان قمة في الاستقبال وتسهيل الدخول الفندق قديم
• احمد (6/5): مكان الاقامه سهل الوصول وجميع الخدمات من حولك ومتوفر موقف سيارات لاباس به - الموقع وحسن الاستقبال والتوديع لدى الموظفين وكذلك وقت الخروج وكذلك هناك مصعدين والعماله نزيهين جدا بالخدمه ويوجد سوبر ماركت تموين بالمبني التلفاز قديم جدا وغير ذكي والبرمجه الحاليه لاتعممل بالشكل المطلوب واذا كنت من محبي الرياضه لايمكن مشاهدة اي قناة رياضيه ، السرير المزدوج مستهلك جدا واي حركه يصدر صوت مزعج جدا جدا وغير مريح شقه 303 الدور الثالث رائحة الطهي تعج في ارجاء الدور الثالث بالكامل ولايوجد مكرويف بالمطبخ وصوت الثلاجه مزعج تحتاج صيانه
• RHYAN (6/5): - big space
• Hatouka (10/5): -
• Naresh (8/5): -
• Abdullah (7/5): -
• Alghreneeq (8/5): -
• Saif (2/5): سيئة - لاشي كل شي
• Roushan (5/5): Passable -
• Siddiquee (8/5): Very good -
• Omer (7/5): Good -
• Vivian (8/5): More likely to recommend.Thank you having a chance to experience the place. - The place is purposely near to SAR.I like the cleanliness of the room and very particular on cleanliness of Linens and it’s fresh smell👍.Overall more likely to recommend.Hope they will maintain that cleanliness in every corner of the room. Still acceptable receiving area space 😊
• Jabin (8/5): Very good -
• Ampaso (10/5): Exceptional - All Polite staffs clean
• Zubair (6/5): Pleasant -
• Muneeb (2/5): Very poor - The toilet , there was some bad smell and all the faucets and shower head was not working properly, the toilet door was not closing, tv is not smart,
• Falah (6/5): Pleasant -
• Nasser (3/5): Poor -
• عبدالرحمن (6/5): Pleasant -
• Moneif (2/5): Very poor -
• Saleh (8/5): Good for money - Location Nothing
• Ehab (8/5): Very good -
• Virendra (7/5): Good -
• Alvi (4/5): I stayed for one night stay and i can say for this amount of money i believe it was okay but uncomfortable - Hotel apartment with ample room space Beds were really uncomfortable specially the pillows Blankets were really heavy
• Stuyvesant (5/5): Passable -
• Michal (9/5): Superb - Nice, large apartment near train station
• Essa (3/5): Poor -
• Mohammad (5/5): Passable -
• Saeedbomujtaba (9/5): Superb -
• Muneera (5/5): Passable -
• Shihri (8/5): Very good -
• Ali (8/5): Very good -
• Khaled (7/5): A short trip to Al Ahsa - Close to the prominent locations, friendly staff and supportive team. Sometimes, unpleasant smell is noticed and the AC needs maintenance.
• Mona (10/5): Exceptional -
• Abdirahman (10/5): Exceptional -
• Mohamed (7/5): Good -
• Hadi (5/5): Passable -
• Anonymous (7/5): Good -
• Abdulrahman (1/5): Bad - I don't like anything in the apartment except the staffs who are in the reception and bell boy service Service is very bad,toilet not working,drainage was blocked.Room and washroom is smelly. Dusty room without proper maintenance and cleanliness. No wifi system.
• Abdulqader (6/5): Pleasant -
• Zohaib (7/5): Good - location ,overall clean bedding was uncomfortable
• Rajesh (9/5): Excellent budget stay - Big comfortable appartment Fine finish was missing
• Msfr (5/5): Passable -
• Ahmed (10/5): Exceptional -
• Mohammed (7/5): Good -
• Mohammed (8/5): Very good -
• Salman (10/5): Exceptional -
• Rosman (7/5): Ok for short duration with family - - location - spacious room - smell inside room - wifi speed
• Ibrahim (8/5): Very good -
• Mitch (8/5): nice so far! - nice room & privacy (only 1 has to give ID) no bathrobe & no complimentary water/coffee/sugar/tea
• Anonymous (7/5): Good -
• Jun (10/5): Reasonable - Staff, competitiveness of cost Water pressure
• Abdulrahman (5/5): Passable -
• Faisal (1/5): Bad - except location everything was bad everything except location
• Yusmizar (7/5): Good - The location and the staff is very helpful. Easy to park the car. The floor in the room a little bit sticky. Towel not provided but given upon request. There is one broken chair in the apartment.
• Zaid (8/5): nice - all nothing
• Romapa (7/5): Good -
• Mitch (8/5): affordable stay - bathroom no free water, coffees are old.
• Redah (1/5): Bad -
• Muhammad (7/5): good value for money - it’s good nothing
• Jawinas1575 (5/5): Passable - Location Not clean
• Akram (2/5): high price worst experience - nothing everything
• Ahmed (5/5): Passable -
• Romapa (8/5): Very good -
• Romapa (8/5): Very good -
• Ali (5/5): nill - quite Furnisioner old
• Turab (8/5): Very good -
• Mohamed (9/5): Superb -
• Abdulsalam (7/5): Good -

Photos