Rako Hananoi Hotel
Location: Takashima 2-1200-3, Suwa, jp
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Stunning Lake Views and Relaxing Hot-Spring Baths
Hananoi Hotel offers a picturesque setting overlooking Suwa Lake, providing a serene atmosphere for guests to unwind. The outdoor hot-spring baths allow visitors to indulge in a soothing soak while enjoying the beautiful surroundings.
Diverse Accommodation Options
From traditional Japanese-style rooms with tatami flooring and futon bedding to modern Western-style rooms, Hananoi Hotel caters to various preferences. Each room is equipped with complimentary WiFi, an LCD TV, and essential amenities for a comfortable stay.
Delightful Dining Experiences
Guests can savor a blend of Japanese and Western cuisine at Fuyo Cafe, where a delectable buffet breakfast awaits each morning. For dinner, Karin Restaurant offers a tantalizing Chinese menu, ensuring a culinary journey during your stay.
Experience tranquility and culinary delights at Hananoi Hotel - book now for an unforgettable retreat.
Important Information
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
To use the hotel's free shuttle, please make a reservation at time of booking. Contact details can be found on the booking confirmation.
To eat breakfast at the hotel, a reservation must be made at check-in.
You must check in between 15:00 and 18:00 to eat dinner at the property. Guests who check in after this time may not be served dinner, and no refund will be given.
Yukata robes and hot-spring baths for private use are available at extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Offsite parking discounted rates available
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Kid meals
- Public Bath
- Coffee Shop on site
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Bicycle-friendly property
- Electric bicycle charging station
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Twin Room with Lake View
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as lake views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
-
Twin Room - Non-Smoking
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Air purifiers
-
Economy Single Room - Non-Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This single room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, an electric kettle and a carpeted floor. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Yukata
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
-
Japanese-Style Room - Non-Smoking
The family room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned family room provides a flat-screen TV with streaming services, tatami, soundproof walls, a tea and coffee maker as well as lake views. The unit offers 5 futons.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Superior Quadruple Room
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with streaming services, tatami, soundproof walls, a tea and coffee maker as well as lake views. The unit offers 2 beds and 2 futons.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
-
Standard Single Room - Non-Smoking
The single room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, an electric kettle, a carpeted floor as well as mountain views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Shared toilet
- Slippers
- Satellite channels
- Alarm clock
- Electric kettle
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Body soap
- Yukata
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
Guest Reviews
- Patrik (8/5): -
- Yoko (10/5): -
- Taro (10/5): - 清潔な和室で、諏訪湖が綺麗に見え、夜は花火も堪能できて最高でした！スタッフの皆さんの対応も素晴らしかったです！
- LiChun (9/5): -
- Sudarat (9/5): - อาหารอร่อยมากกกกกกกกกค่ะ พนักงานบริการดีมากกค่ะ
- sadao (10/5): 癒されました。 - 清潔でスタフの対応最高でした。 ロケイションが少し寂しいかった。
- Riki L (9/5): -
- Kerralee (10/5): -
- Niki (9/5): -
- John (10/5): Stayed here just one night on the way to Takayama. The room is large and homely with a view of the lake. The staff is re - Great location across the lake. The observation deck provides a great panoramic view of the view.
- HIRONORI (3/5): -
- Solange (10/5): -
- James (9/5): - The baths are amazing, with a wide variety. They are split into two but you will be able to experience them all within a one night stay.
- Joshua (9/5): - This hotel surprised me. The view from the room was great, the room was an extremely good size and the private onsen was fantastic even if it does cost more money. Well worth it. Needs were comfortable. Pillows good. Have two bottles of water a day in the room. View from the viewing terrace was awesome. Bit hard to get to from the station while waking but that's because the town isn't built like that. Otherwise I really can't fault the hotel at all.
- Chia-I (10/5): Will visit again! - The location is great. The room is comfortable. The meal is fantastic!! Love the private onsen.
- shunichi (10/5): ホテル最高でした - 身体の不自由な高齢者（98歳）ですが家族風呂を利用させて頂き凄く喜びました。部屋もどこもかもバリアフリーで身障者に優しいホテルだと嬉しく思いました。又利用させて頂きたいと思います。ありがとうございました！ なし
- 渡邉 (5/5): -
- Tadahiro (8/5): -
- IKUYO (8/5): 諏訪湖を満喫するには最高なロケーションです。 - 諏訪湖を展望できる最高のロケーションでした。 朝食も種類が豊富でおいしかったです。 食後はコーヒーをテイクアウトして展望テラスで諏訪湖を見ながらコーヒーを楽しみ、贅沢な気持ちにさせていただきました。 今回は本館に宿泊しましたが、部屋に入った瞬間、古い部屋の臭いがしたのは気になりましたが、でも、清掃は綺麗にされてました。
- Risa (9/5): -
- Gabriel (7/5): - The Onsen at the hotel was very nice, and the staff were very friendly and helpful. The rooms were spacious and very comfortable, and had an amazing view of the mountains. I could see Fuji from my room. Though it's a bit far from the station, they offer a shuttle service to take you there and back. The wifi was very, very slow; nothing loaded. Whether it was for work or to watch some videos, nothing loaded. For the price of the room, it was disappointing. I think if I had only spent one night, it would not have bothered me as much.
- Martin (9/5): Très beau séjour au bord du Lac Suwa. - La chambre typique japonaise avec futon était très grande. La vue sur le Lac Suwa était splendide. L’accès au bain thermal / Onsen de 4h00 am à 3h00 am est très intéressant. Il y a un service de navette gratuite vers la station de train JR. Il y a un déjeuner de type buffet d’inclus avec le tarif de la chambre d’hôtel. Ce buffet est très varié. À pied, l’hôtel est un peu loin de la gare de train JR, mais avec le service de navette gratuite, cela comble cette lacune.
- Sirisopa (10/5): - วิวสวย อาหารอร่อย -
- Hiroshi (8/5): - 従業員が少ない
- Junko (7/5): 良かった - テラスからの眺めが最高に良かった。 スタッフの対応が良かった。
- Justine (9/5): Très bien - Belle chambre, futons confortables, très belle vue sur le lac, bel onsen
- Kyoko (8/5): -
- Ryuto (7/5): -
- Toby (10/5): - friendly helpful staff
- MIHOKO (7/5): -
- Takayuki (8/5): 諏訪湖のロケーションがよく、朝食も美味しくて良かった。 - 朝食バイキングがどれも美味しくてとても良かった。 特にありません。
- Tomoko (9/5): - スタッフの皆様が、親切でした。 清潔でした。 露天風呂の隙間が、 気になりましたが、 湯は、良かったです。
- Yuki (10/5): -
- 孝誠 (9/5): もう少し滞在したかった - 駐車場が近く使用す易い 風呂の種類の多さ、広さもイイ 食事の種類が豊富なので食べ易い 一泊でしたので動線が少ないので余り 判らない
- Takashi (8/5): グループ客に最適な宿 - 夕食時に使った個室の団体客用の宴会部屋 大浴場でのスリッパの履き間違い防止、細かなところに気が行き届いている 特になし
- 박 (10/5): -
- rika (10/5): - スタッフが丁寧に案内をしてくださり 週末は花火も見れました 露天風呂から見る花火は最高に素敵でした
- Emily (9/5): -
- mitunori (5/5): -
- kazuko (8/5): - スタッフの笑顔の対応がとても嬉しかった お風呂のアメニティも揃っており清潔感もあった 朝食のご飯は冷たかったが、クロワッサンが今までで一番美味しいものと感じました
- HISAMI (9/5): - 家族5人で和室に泊まりました 湖に向かってカウンター席のように座っていろいろ話したり過ごせてとても良かったです お風呂は酒風呂やとても温まる良いお風呂があって気持ちよかったです 朝のバイキングはパンの種類、野菜類が豊富で、とても美味しくいただけました ホテルの皆様もとても丁寧で親しみやすかったです ありがとうございました また来たいです
- MING HUNG (8/5): -
- マサユキ (8/5): - お部屋の匂いが少し気になりました。
- NORIYUKI (8/5): -
- きいち (8/5): - 部屋も綺麗で、静かでゆっくり出来ました。 朝食も料理の数が多く、満足しています！ 諏訪湖湖畔に有り、朝早くの散歩にも適していて、とてめ良いホテルだと思います！
- Yutaka (9/5): -
- としお (10/5): - 近くに美味しいお好み焼き屋さんありました 歩いて10分位
- 芹澤 (7/5): -
- Shihjung (8/5): Very good - Rooftop is great. The stay is quite nice.
- こういち (10/5): - 料理が美味しかったです👍
- shigeo (8/5): - おもったより大きなホテルで立派でした。 露天風呂からは諏訪湖もみれましたが、右側の病院がきになりました。 フロントの方も親切でいろいろ教えていただきましたので助かりました。 おかげ様で、翌日は自転車で諏訪湖一周し、最高の諏訪の空気をあじわえました。
- naomichi (8/5): 静かな朝食を楽しみたかった - 中国からの団体を受け入れていたようで、静かに早朝の朝食を楽しむつもりが、突然騒がしくなってしまった。ホテルの施設やサービスの問題では無いが、外国人の団体が多く来るホテルと知っていれば予約してしなかった。
- Michiko (10/5): Special treatment at this beautiful lakeside hotel - Front staff very good at explaining hotel ammenities and special fireworks viewable from our room. Also made extra effort to help us make taxi reservations for a very early checkout.Breakfast was delicious with so many options. Hot water for tea was ready when we first entered the room which made us feel well cared for.
- Vilius (9/5): Superb -
- Susoon (10/5): Exceptional -
- Chun (9/5): Superb -
- Michael (9/5): Our stay was excellent & the terrace rooftop overlooking Lake Suwa impressive! -
- Yin (10/5): Exceptional - Osen, food, room arrangement and cleanliness, service n everything Nil
- Micah (6/5): Pleasant - Japanese style rooms In grand old hotel..
- John (10/5): Friendly lakeside hotel - Good dinner; nice onsen/rotemburo baths. Good buffet breakfast, lots of choice. Room facilities all good Inc WiFi, plenty usb sockets, fridge. Friendly service. No complaints.
- Bryan (7/5): Good - overall good facilities beds are clean and comfy Looks slightly old
- Eugene (9/5): Amazing stay near Lake Suwa - Beautiful view of Lake Suwa, delicious breakfast, clean and well-maintained onsen, polite and professional staff. Pretty much perfect, maybe the hotel can consider upgrading to a modern TV?
- Don (8/5): A comfortable hotel with a great buffet breakfast and onsen. - Good location by the lake. Not close to restaurants.
- Sai (9/5): Great hotel - The staff were polite and approachable. The hotel gave a small token for our kid. The amount we paid is quite expensive for 1 night accommodation
- Chinatsu (10/5): Exceptional -
- Damon (10/5): Would gladly return ! - Awesome hot spring ! And best breakfast buffet ( huge !) I have had in Japan!
- Nanette (9/5): Beautiful view of lake. Breakfast good - Staff very accommodating. Food not available at at hotel due to chef day off? Would have liked to know if advance to make plans.
- Koji (8/5): Very good -
- Michael (10/5): Exceptional -
- Jetsuda (10/5): Love - Have very good onsen No
- Daniel (10/5): Exceptional -
- Maura (10/5): Good experiencia - Everything was clean and the staff helped a lot. The pool and jacuzzi were good, and the Onsen was very nice. The pool water seemed a bit dirty but it must be just old painting.
- Michele (6/5): The property was overpriced but in a fabulous location - Good location and awesome views of the lake from some areas. Very overpriced for what we got. The room was average.
- Hisashi (9/5): Superb -
- Eri (10/5): Exceptional -
- Calvin (10/5): Exceptional - Great breakfast. The location is incredible. They had a bike rental service, which allowed me to explore more of the area. The staff was very helpful and took the time to explain what I needed to know.
- Chung (9/5): Private onsen is very good. - Breakfast is good and has enough variety. Staff are polite.
- Kayoko (10/5): Exceptional - Cleaness All the staffs are kind and helpful. Onsen and rooftop view space
- Thon (8/5): Very good -
- Joebloggs1979 (8/5): Very good -
- Juan (8/5): Very good - The onsen/bath facilities were great. A little far from the station, about a 20 minute walk. Although they offer a free shuttle to the station.
- アンディ (10/5): Exceptional -
- ?? (6/5): - コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
- Kai (10/5): Exceptional -
- Mondainai (8/5): Very good -
- Jumpei (5/5): Passable -
- Kaori (8/5): - 連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
- Jae You (2/5): Not recommended. - Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
- lex (4/5): downgraded us to small room - we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
- Verified traveler (8/5): 館内禁煙にするべし - 禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。 最低のレイアウト。
- Anthony (6/5): Whistlestop if you must - Average hotel with good staff but very overpriced for what it offers.
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