Sahid Vanilla Nagoya Batam
Location: Jl.Pembangunan Blok VI Penuin - Batam, Nagoya, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodation with Convenient Amenities
Vanilla Hotel, located in Nagoya, offers a comfortable stay just 3.9 km from Nagoya Hill Shopping Mall. The 3-star hotel provides a shared lounge, free private parking, a restaurant, and a bar for guests to enjoy.
Luxurious Room Features
The hotel boasts air-conditioned units with a flat-screen TV, minibar, and free WiFi. Guests can relax in rooms with city views, equipped with amenities like a kettle, bidet, and complimentary toiletries. The private bathrooms include a shower and cozy slippers for added comfort.
Exceptional Services and Entertainment
Vanilla Hotel goes beyond with entertainment staff, a concierge service, and a 24-hour front desk. Located near ferry terminals and the airport, the hotel ensures convenience for all travelers.
To experience a blend of modern comfort and convenience, book your stay at Vanilla Hotel today!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Nightclub
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Karaoke
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Wheelchair accessible
- Kid meals
- Evening entertainment
- Entertainment staff
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Happy hour
- Shopping on site
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Health or beauty spa nearby
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Superior Room, 1 Bedroom
1 Queen Bed
129 sq feet
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Double Room
1 Queen Bed
172-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - 24-hour room service, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Superior Queen Room - No Window
Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and slippers. The double room offers air conditioning, a tea and coffee maker, a tiled floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Complimentary access to conference room/business areas
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Queen Room
This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Complimentary access to conference room/business areas
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Triple Room
Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and slippers. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a tiled floor as well as city views. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Complimentary access to conference room/business areas
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Quad
Providing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, a tiled floor as well as city views. The unit offers 2 beds.
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Tumble dryer
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Complimentary access to conference room/business areas
- Concierge services
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room
This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Upper floors accessible by elevator
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Caroline zou (1/5): Bed hotel - Location near the grand Batam mall can walk that's all The bed not comfortable for sleep like century to old so the price are too hight
The vasilityes
no slipper when I came all the sink for shower are stuck after shower water slow go and also wastafel wash hand water slow to go stuck also
The room I wanted us queen with window but than when i came it's no window
Dissappinted when I want o extra 1 day I wanted the woom with window still they no gave so I moved to other hotel
Thank you
- Ramadan (10/5): -
- yong yaw (7/5): - Clean and quite new. The wifi was a bit slow
- Aliff (10/5): -
- Hairul (7/5): - Good place to stay 🙏🏼🙏🏼
- Sky (5/5): -
- atuaty (9/5): -
- Siti Norain (7/5): will choose again this hotel - Overall ok. room are clean n tidy. staff friendly Toilet ok but a bit dirty with old stain. maybe with cleaning with some bleach can make it better
- ng (8/5): - Convenient Nil
- Hasny (5/5): Bad but not really bad - Near by grand batam we went down at 7.30am and the food was gone. waited almost 30 minutes and they served noodles that were cooked with only soy sauce. while the dining area was dirty and messy.
- Jalina (8/5): -
- Ramadan (10/5): -
- Syaza (5/5): -
- AB AZIZ (8/5): Bagus okaylah - Semua oksy Oklah
- Kamalrizal (1/5): -
- Kamalrizal (1/5): -
- SUBRINA (10/5): -
- Helmi (9/5): -
- Norayuni (9/5): -
- Shahira (4/5): -
- Shahira (5/5): - Hotel nya di tepi jalan Sy mintak iron dan sejadah..selepas itu sy ke kedai sekejap..tapi staff nya masuk ke dalam bilik tanpa ada sy di dalam bilik..
- Wai (3/5): - Place convinced The hotel's soundproofing needs to be improved. The noise from cars and motorcycles at night affected my sleep quality.
- Khine Zar Myo (5/5): - Staff is very friendly. Room are abit old but look they tried to clean as much as they can. Potato wedges and Indonesia sambal very nice in breakfast. Don't have socket near bed, so not convenient for Ph charging. Room Ph also no working. No hair dryer. Just Beside of main road and feel noisy of car & motor cycle.
- Syairina (1/5): - The location is strategic. Friendly staffs. Stayed in room 303 and 318. The pungent smell from the toilets were too unbearable. Even when the toilet doors were closed, we could still smell it. Make my family fall sick. I don't recommend staying here.
- chong (1/5): -
- nur (5/5): -
- Then (2/5): -
- Noraini (4/5): Not what we expected. - Staff very friendly 1. The location of aircond unit for room 602 was bad. Only the single bed got the cool air. The rest of us were sweating and VERY uncomfortable
2. Toilet door creaked so badly. The pipe under the washbasin was leaking! There was only a soap dispenser with weird looking content. No shower gel/soap or shampoo at all.
3. The saucer for the cup seemed to have been untouched for so long it actually stuck to the table.we decided not to make tea;/coffee at all.
4. Guests were given only one access card so it was a hassle for us to leave someone in the room because the whole power circuit would be turned off within minutes.. And if we leave the access card in d room, we had to ask the counter staff to help us go up the elevator. It was such an inconvenience.
Probably our last stay here.
- May Chee (8/5): -
- muhammad (7/5): -
- Safizah (6/5): Pleasant - Air condition very bad.
Hot!!! Air conditioner not cool.
- Juwaidi (1/5): Subject: Request for Refund Due to Uncomfortable Room Conditions - Booking.com Reservation Dear Sahid Vanilla Nagoya Ba -
- Amir (3/5): Poor -
- Shahruddin (8/5): Very good -
- Noorhayani (6/5): Pleasant -
- Danish (7/5): Good -
- Rajes (7/5): Good -
- Rose (8/5): 3days 2nites breakaway. - The room was clean,spacious,staff was friendly and helpful.Had my massage done in my room.Massage therapist was skillful really help to release my aching body.Glad to try the Prana Luxury Massage set for 2pax. Corridor carpet could be more cleaner.
Room windows should be sealed so no mosquitoes could slit in the room.
- Asrul (2/5): Very poor - The room was big but quite old need to renovate. Breakfast lacks variety. First night our room at level 6, but along the corridor smelled awful. The next day, we were shifted to level 3. Slightly better but still needs to improve on all hotel aspects.
- Krishnamoorthy (4/5): Disappointing -
- Lynda (5/5): Passable - Nil Hotel room Air-conditioning not cold
- Beng (8/5): Very good -
- Susan (9/5): Value for money and great location - The location, the attentive staff and the price. The room was comfortable for 4 of us and the staff tried their best to accommodate our request for many things. The bathroom was a bit smelly probably due to lack of ventilation. Can be noisy at times but wasn't bad.
- Wong (8/5): Very good -
- Chinyi (4/5): Disappointing - Nothing, maybe just near to Grand Batam Mall. I paid the same amount for two rooms, but one room is bigger than the other room. The corridor carpet is very smelly, and no air-cond. The building is old, different from the photos.
- Chan (9/5): Good location - Room's condition as photos shown.
The hotel's location is very convenient, massage, kuih lapis, restaurant, wet market and shopping mall are all within walking distance.
The variety breakfast that provided was quite nice especially the potatoes, love it. Without a hair dryer in the room.
- David (6/5): Pleasant - room walls werent great had sonme stains
- Darmanto (2/5): The only good one is the bed, overall bad experience - The bed is okay This is the first hotel i am in that:
1. Will charge when request for additional pillow
2. Only give 1 access card for 3 guest staying
3. So much noisy on music or party up to 3+am
4. Charge for drinking water when request only 1 bottle during check out day
5. Still doing 5 mins room check during check out.
- Syuhada (8/5): Very good -
- Hermanto (10/5): Exceptional - The location is strategic and very near to everywhere The condition of the hotel some item is spoiled already
- Kasminah (4/5): Disappointing -
- Suhudy (10/5): Exceptional -
- Khairah (7/5): Good -
- Edd (8/5): Very good -
- Zuliza (4/5): its alright. cheap and easy access - good water pressure, convenient to Okela Garden Seafood restaurant (yummy!) and close to Grand Batam Mall No soundproof at all, can hear the cars/motors passing by. room was at 5th floor
- Aida (10/5): Exceptional - Clean 👍🏻
- Mohd (9/5): Superb -
- Sun (8/5): Very good - Excellent location, walk few mins can reach the market and no need worry about foods which located around Additional charges for pillow requested, feel like budget airline
- Norlila (9/5): Superb -
- Zakaria (8/5): Very good -
- Liss (8/5): Very good - Food Bf delicous n more vrity , location cnvinence to acess place near by
- Zainizam (10/5): Exceptional -
- Zainizam (1/5): Bad -
- Don (5/5): Passable -
- Maverick (3/5): No more this Hotel stay for my next time - 1)Bed too soft without support by coin spring.
2) Floor map smelly like moisturize
3) Toiler water flood caused drainage has been choked Too noisy from outside vehicles due to the window without sealed properly and at the night can listen a loud music from upstairs pub.
- Nur (8/5): Very good -
- Nabihah (10/5): Exceptional -
- Rosmaini (7/5): Good -
- Rosmaini (8/5): Very good -
- Mohd (8/5): staf very helpfull & polite👍🏻👍🏻👍🏻 - location very startegic area nagoya & easy to acess.. water flow in bathroom slow & also the door cant be lock..
- Amir (3/5): Poor -
- Vinita (8/5): Very good - Upon reading the mixed review and low rating I was hesitate first to book but since it’s in centre from the the places I wish to travel , decides to book it . Thank god and thanks to hotel management. Our all 4 rooms were clean , comfortable and toilets are also clean just ignore the small rustic area inside the basin . Otherwise , it’s really recommended for its location , price and service I could hear loud sounds like clubbing or live performance , I’m not sure which one of it but the musics still continues till 3am and so on and I force my self to sleep…
- Zul (10/5): Exceptional -
- Yap (9/5): Superb - the services are great, smiley face , good attitude.
they will help out what you need.
My girl lost her wallet and hat. Staff were helpful to help us to find despite we ate back to Singapore.
location good, can walk to the shopping mall. perhaps breakfast could have more variety food. however overall good
- Ong (6/5): Overall good and value for money. - View from the roof top bar First time in my life that I was charged for requesting an extra pillow. Not a great idea.
- Chew (8/5): Staff very friendly - Room clean, but no hair dryer, requested from staff, send to room quiet fast. No
- Mathew (4/5): average - Aircon was cold and working well. Bed and Pillows are soft and comfortable. Location was near to nightlife and attractions so taxi was relatively cheap travelling around. the drainage of the toilet in my room 404 wasn't draining fast enough so it was flooded most of the time, same as the sink flooded too. there were some stains on the bedsheets. hotel location is near the main road so expect alot of traffic noises especially in the early morning.
- Amanda (5/5): Mixed feelings, but I won't be going back. - I recently stayed at this hotel at room 417 (house view) and while there were some positives, there were also significant downsides. The water pressure was fantastic, and the beds were incredibly comfortable, making for a good night's sleep. However, the squeaky doors were quite annoying due to misalignment. My TV was stuck on repeat as the remote battery died, and it took two days to get it resolved. Additionally, not all power outlets worked, and the balcony was filthy. While the outside of the hotel looks amazing, the interior is in desperate need of an uplift. Overall, it was a mixed experience.
- Doris (3/5): Poor -
- Rosario (5/5): Passable -
- Muhammad (7/5): Good -
- Melody (10/5): Exceptional -
- Wong (7/5): Good and clean environment.check-in and check out is very slow - Room and toilet very clean but the room near the road is a bit noise.over all good. Can see that the affect of the house keeping team is very good . Check in very slow, arrived early but Cannot register have to wait till 2pm than register! why can't they do the register first and let us know 2pm than the room is available,is that not more convenient.2pm register and there was many customers ,have 2 staff but only 1 male staff doing it 1 female staff sit beside doesn't care to help for the register? Check out also very slow by the same female staff . Please do something to improve with the check in Sahid Vanilla hotel management! Rm200++ For breakfast it's too expensive.
- Noraliza (9/5): Everything was great, spacious room, breakfast meal good, staff friendly. - Breakfast and strategic place Plug point only one 😭
- Jeremy (2/5): - Damn terrible hotel. Stay here if you want to sleep with bedbugs, wipe yourself with a towel with yellow stains and get woken up by loud music, banging sounds in other room and people shouting outside the window.
- Serene (10/5): Great n excellent!! Will come again!!! - The receptionist!! The service Ntg
- Govorkov (3/5): Poor -
- Zuming (2/5): - Room door lock spoil,air con spoil,water boiler spoil,noisy at midnight!
- Bret (4/5): - The room 314, shower gel and shampoo not provided when we check in. Total blow dirty, and the heater when bathing from hot water change to cool when bathing half way. The room dont have fridge.
- ABDUL RAHIM (4/5): Need to improve alot. - No fridge as promised. Aircon feeling warm n need repair. Told the front desk not to do room service but it’s done when we returned to hotel. Breakfast too little choices.
- Kamsani (10/5): Happy trip - Good all my friends are happy
- Warren (6/5): t water please - The room was a little bit dirty about the table etc. There was no hot water at all.
- Verified traveler (10/5): - First of all, I am deeply impressed by how pleasant my smoking room was. There was not a hint of the usual stale cigarette smell, and even more commendable with how quickly my own cigarette smell dissipated (in sufficient time). The bed, showers, bedside table, work desk, were free of any burn marks, appearing as new as they could be.
Walking distance to Rasa Station, my recommended, roadside seafood stall, and the awesome satay stall that was priced very reasonably. BCS Mall is a stone throw away, especially convenient if there are signs of rain.
Their rooftop bar, Skylight, was a joy to sit at and listen to, with very enthusiastic live bands. Highly recommended for travellers who want to shop in a more 'heartland' kind of mall, and eat local food that isn't priced for tourists.
Great service at the front desk, polite and professional. Ride-hail works fine on location, just have to be understanding about the drop-off points that the drivers sometimes can't stop at.
- Tok (6/5): Not a non smoking hotel - I’ve difficulty in sleeping at night as I can smell cigarettes smoke in my non smoking room, I guess the smell is from the corridor outside my room. I’ve difficulty in breathing and throat sore issue.
- AR (6/5): - The room 313 the air con noisy. I came before 3 months ago other room is fine. Think msy b that room the air con never turn properly.
- Verified traveler (8/5): - Had a 3D2N stay there, convenient place for me. Walking distance to BCS mall, Grand mall, Nagoya Hill shopping. Service staff are friendly, room are clean, I stayed on 3rd facing the main road, the road noise is quite noisy at times. I will come back next time.
- Chee (6/5): Getaway - The hotel is located along the main road, especially at night till dawn you can hear traffic noise.
- darren (8/5): Nice stay - Nice location as shooping mall and food court is just 10mins walk away.
- Mel (8/5): - there’s a big rubbish bin just behind the hotel building and if it’s rubbish collection day it makes our room smelled of rubbish if the aircon is turned on
- Verified traveler (2/5): Real badly managed hotel - Booked grand deluxe non smoking for 3 pax paid usd 36. Beyond the avg rate what the hotel provided.
Seriously when checked in, no non smoking room available. They changed the smaller non smoking room and promised will refund our $. They refunded 150k idr which equal to 15sgd. I find not Worthed with all the services and all the things I experienced even for a night.
The new room 404 still has strong smoking smell. The grand deluxe 610 also has sewage smell and smoking smell too.
Condition in room 410
Bathroom dirty some hair seen at the edge, basin clog, no hair dryer The time when I asked for spare hair dryer none and I washed my hair. The receptionist said the hairdryer is not avail in every room.
I gotta sleep with wet hair..
After 2 calls the recept said hair dryer being used by other room. Do u think he really called at 12am.. Poor managed hotel. Also the Internet connection I failed to connect to the WiFi.
Their saving grace only their brekkie food.with nice decent taste of Indonesian home cooked meal, which I find okay.
1.Wifi/inet connection, rating 0 I can't connect at all
2.Room poor, rating 1 not that bad, but amenities only soap and shampoo and no hair dryer. The sheet has some stains. Even it is smoking room still has smokes smells escp room 404
3.Staff attitude on the phone 0 they keep promising etc and very slow
4. Bathroom rating 0.dirty They don't clean throughly, can see hair and some visible dirt. Basin clogging
Photos