Ubumwe Grande Hotel

Name: Ubumwe Grande Hotel
Address: KN 67 Street, Kigali, rw

Location: KN 67 Street, Kigali, rw

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation
Ubumwe Grande Hotel in Kigali offers elegant rooms with modern amenities like flat-screen TVs and free Wi-Fi. Enjoy the comfort of complimentary private parking and special diet menus available upon request.

Relaxation and Dining
Indulge in the year-round outdoor pool, rooftop bar, and on-site restaurants for a delightful culinary experience. Whether it's a meal or a drink, guests are sure to savor every moment at Ubumwe Grande Hotel.

Convenience and Accessibility
Benefit from services like airport shuttle, 24-hour front desk, and a business center for a hassle-free stay. Explore nearby attractions such as the Genocide Memorial and Kigali Convention Center, with bike hire services for further convenience.

Book now for a memorable stay at Ubumwe Grande Hotel!

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 01:00 PM

Amenities & Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Packed lunches
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Allergy-free room
Kid meals
Evening entertainment
Infinity pool
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Broadcast Live sport events
Happy hour
Supervised childcare/activities
ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Swimming nearby
Charcoal grill
Rooftop garden
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Junior Suite with Balcony

Guests will have a special experience as the suite features a pool with a view. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a seating area as well as city views. The unit has 3 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Apartment with Mountain View

This apartment's standout feature is the pool with a view. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Two-Bedroom Apartment

Guests will have a special experience as this apartment provides a pool with a view. This spacious apartment is consisted of of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and an electric kettle. The air-conditioned apartment offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit offers 3 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Slippers
- Satellite channels
- Kitchen
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
King Room - Disability Access

The pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Junior Suite

This suite's special feature is the pool with a view. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite provides soundproof walls, a mini-bar, a seating area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Sofa bed
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Deluxe Double Room

The pool with a view is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Executive Apartment, 1 Bedroom

1 King Bed and 1 Twin Sofa Bed
828-sq-foot room with mountain views

Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Executive Apartment, 2 Bedrooms

2 King Beds and 1 Twin Sofa Bed
1033-sq-foot room with mountain views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Room service
- Turndown service
- Separate dining area
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Deluxe Room

1 King Bed
452-sq-foot room with city views

Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Room

1 King Bed
559-sq-foot room with city views

Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Classic Room

1 King Bed
344-sq-foot room with city views

Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Classic Room, 1 King Bed

1 King Bed
344-sq-foot room, located on the top floor, mountain views

Internet - Free WiFi and wired internet access
Entertainment - Premium channels
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Classic Room, Terrace, Mountain View

1 King Bed
344-sq-foot room with mountain views

Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Junior Room, Balcony

1 King Bed
560-sq-foot individually furnished room, located on the top floor, balcony with mountain views

Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, minibar (fees may apply), room service, and free bottled water
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Free newspaper
- Daily housekeeping
- Separate sitting area
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
Classic Room, Accessible

1 King Bed
344-sq-foot room with mountain views

Internet - Free WiFi and wired internet access
Food & Drink - Electric kettle, room service, free bottled water, and free tea bags/instant coffee
Sleep - A pillow menu, turndown service, and bed sheets
Bathroom - Bathtub or shower, slippers, and a hair dryer
Practical - Safe, free newspaper, and laptop workspace; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height door lock, grab bar in shower, low-height bed, hand-held showerhead, portable shower seat, wheelchair-accessible bathroom vanity, low-height desk, roll-in shower, wheelchair-width doorways, wheelchair accessible, low-height view port in door, and low-height counter and sink
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Slippers
- Interconnected room(s) available
- Electric kettle
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service
- Turndown service
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Laptop-friendly workspace
- Hand-held showerhead
- Wheelchair-accessible bathroom vanity
- Portable shower seat
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Height-adjustable showerhead
- Shower grab bar
- Wheelchair-width doorways
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Classic Room City View

The pool with a view is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Classic Room Mountain View

This double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as mountain views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Twin Room

The pool with a view is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as city views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Shower chair
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Double Room with Balcony

Guests will have a special experience as the double room offers a pool with a view. The spacious double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Private pool
- Tumble dryer
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Toilet paper
- Child safety socket covers
- Baby safety gates
- Rooftop pool
- Pool towels
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser

Guest Reviews

Ronald Musoke (9/5): Working trip to Kigali at a good facility - The room upgrade on the 10th floor which was city facing was very refreshing with nice views. Location is central and another big plus for this facility. The breakfast options are fair and may need review. The air conditioning system didn't appear to work well in the room
Adnan (9/5): -
Beata (7/5): - Location is very good, room was very spacious. The breakfast and dining experience was disappointing.
Oluchi (9/5): - It was a great location, clean with beautiful views and lovely staff Their water heating system was undergoing maintenance for the first 3 days of my stay. They offered an alternative but that would have taken longer
jamil Mohammed (9/5): Comfortable. - Beautiful Hotel in a very strategic location, in the centre of the town.
kalisaf2026 (10/5): Excellent service - Ritha Munezero , Angel Thanks for your outstanding service
B7041PGjeanpierreb (10/5): Good service - Ritha and Theo (Chef Pastry) gave us an amazing service- amazing service
265njerim (4/5): Uncaring - Terrible Guest Experience - Giving 2 stars because I keep having issues in spite of being a long staying guest ..wrong name on my room booking (so what was the point of photocopying my passport) which gave me billing issues, they gave me a room next to the lift in spite of asking for a quieter place from the onset with lukewarm shower water, deactivated key card and yet my stay is for 11 days...and they're nonchalant ...I should say downright uncaring in spite of me giving feedback 😒 I am still at the hotel wondering what other problems await me. The great views and food cannot compensate for poor service 😤
Aklilu (10/5): - The service, exceptional service provided by the entire staff. The breakfast was great.
Aklilu (10/5): - Top of the line service across the board.
JACKIE (9/5): - Comfortable. Good staff attention.
Samanta (9/5): - La pulizia, il servizio in camera veloce, la posizione e la comodità del letto -
Balo (4/5): -
Armstrong (8/5): -
Salisu (10/5): Excellent location, polite staff and great service. - Cleanness
Jacqueline (10/5): A centrally located hotel with a great city view - Ubumwe is located in a very walkable and central location in Kigali. I walked 5 minutes to a favorite coffee shop along a street lined with small shops and just 7 minutes to Kigali City Market. It is located just a 10 minute drive from most things in Kigali city, including the Genocide Memorial, and a 25 minute drive to Kimironko Market. My room had a great view of the city. The breakfast was absolutely delicious and met all of my needs. The breakfast staff were accommodating and warm.
Jadesola A. (8/5): - Prompt response and service, friendly professional staff. Even though I stayed in the hotel for only 1night, I was there the whole week for a training course. Not having someone/staff to help with my luggage on arrival and departure. The lady who attended to me at the reception had to leave her duty post at the reception to help me.
Michael (10/5): Perfect stay - Location is awesome and so is breakfast. I loved rooftop restaurant and pool too. Staff is super friendly
Kangethe (10/5): -
Shaun (10/5): Great city, friendly safe and clean. The hotel was comfortable - Centrally located, clean facilities, roof top restaurant had great views Nothing
NAHID (10/5): -
NAHID (10/5): - все понравилос
Jay (9/5): -
Elizabeth (6/5): - The clean environment and some friendly staff Staff that couldn't take initiative to assist a guest
Cyprian (8/5): Generally okay except for the breakfast - Boring breakfast with no variety normally found in other hotels. Actually ended up going to the Marriot for breakfast
Babajinmi (10/5): - The food and cleanliness Nothing
natukunda (8/5): -
Nolwazi (5/5): - The front desk staff could improve on friendliness and coherence in information I regretted doing laundry, my whites were spoilt
claudio (5/5): - Location and cleanness Overcharged the early checking even if it was already 11am Property didn’t inform about the fact breakfast was not included Top floor rooms are pretty noisy due the elevator system
Hanisa (3/5): Not worth it - Views First off-the room I got first was terrible and I had to change.I was placed on 11th floor and this room had crazy noise from the roof top restaurant.I moved again to 9th floor and the experience was overall so inconveniencing and time wasting.I never settled
Agatha (9/5): Always a pleasure! - I have stayed at Ubumwe Grange previously, so knew what to expect. As usual, the room was superb! As was the breakfast choices. Everything met my expectations. Some noise in the middle of the night from bar upstairs, but it was promptly dealt with
LEONARDO (9/5): - Molto accogliente e moderna Piscina piccola e non troppo ben posizionata
Labas (8/5): -
Lilian (8/5): -
Ahmed (3/5): - Location Staff is not professional nor friendly
Donyegha (1/5): -
Elizabeth (8/5): - Helpful staff The shower was not hot. Lukewarm. No variety for breakfast and the restaurant arrangement is quite tight
Midhat Yeslam Ali (1/5): Facilities were nice but they charged me twice for the stay and have not refunded me to date!! - Honesty! Charged my card twice for the stay and disputed when my bank followed up. No refund received to date!!
Jaynjoy (10/5): Nice modern hotel - Very nice and modern hotel. Were stayed in a suite. The rooms are clean and well kept. The staff is very friendly. Breakfast was delicious with a full buffet. The rooftop restaurant is convenient because you do not have to leave the hotel for a meal. Laundry service was a plus. It took about 24 hours, but was very pleased. My only slight issue was the shower water could have been a little warmer. Other than that zero complaints.
Marina (10/5): - The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
662mrm (10/5): - Beautiful hotel! Spacious, clean, and modern rooms. Bathroom was spacious and well furnished. The space was quiet. WiFi was fantastic. Absolutely loved the stay and would recommend!
abatesi (6/5): -
Muataz (7/5): Good -
Muhammad (10/5): Exceptional - Ambience, staff 10/10
Konstantin (5/5): it's not okey to not have AC - the location and breakfast is good AC didn't work all the time. and it looked like no one wanted to fix it. but they gave us fan
johndP3213WA (2/5): Hotel is in bad shape and needs a lot of work. - I was really looking forward to staying at this hotel, but it turned out to be a big disappointment. The air conditioning didn’t work at all during my entire 4-night stay. The bathroom constantly smelled terrible, likely due to a drainage issue, and after every shower, water flooded the entire space. At one point, there was no electricity, no water pressure, and since I was on the 7th floor, the elevator also stopped working—making things even worse. We reported all these issues to the front desk multiple times, but they only gave empty promises and never followed up. The only thing I enjoyed was the breakfast.
Conny (6/5): Pleasant -
Hayat (3/5): Poor -
P2623OVrebeccas (10/5): Memorable experience - "We had a wonderful experience at Ubumwe Grand hotel in their restaurant named Rendezvous,thanks to our fantastic waiter, Bonaventure Abijuru! He was so friendly, helpful, and attentive. He really made our evening special. We highly recommend this restaurant!"
Zuwa (7/5): Good -
Olutayo (8/5): Very good - Great location, great service, awesome view of the city. But pricey, and the food....🥴
Paola (8/5): Very good -
mcnernsa (6/5): Just not great - Food in the restaurant on the top floor was poor to mediocre. Had to move rooms twice, first because the aircon didn't work and secondly because of 24 hr construction noise across the street. Otherwise just okay but overpriced for what you get.
Martin (6/5): Pleasant - Nice staff and facilities Rooms were hot - a/c was far from adequate
Jacinta (1/5): Will not return - The location This is the second time I’m staying here and this time round the Service is horrible. I wonder if there’s been a change of management? Upon check in there is no staff to assist with luggage. I even saw another guest who was checking out very annoyed as he waited a long time and no one went to his room to assist with luggage for check out. There’s a serious manpower shortage in the hotel. My luggage took close to 40mins before arriving at the room. The air conditioning in the room was not working, asked for a change of room and was told that they will call back but no response again. Called again, they say they will bring a fan, nothing after. Called again to change the room…again nothing after! Gave up! Regret not choosing Marriot this time instead…
Maurice (10/5): - Ubumwe has always been a top choice for my visits to Rwanda
Richard (1/5): Bad - Nothing The AC doesn't work, the staff are not efficient.
Chinonso (10/5): Exceptional -
Chinonso (10/5): Exceptional -
MuthoniNj (6/5): Convenient Location with Excellent Staff Support - Back in November, I visited Ubumwe for a business trip. We chose it because it was conveniently close to our offices. The rooms were good overall, though I didn’t like mine initially. However, the hotel manager was incredibly gracious and arranged for a new one, which I appreciated. They also have a gym, which is a nice touch. The food wasn’t quite to my taste, but my colleagues enjoyed it. What stood out the most was the excellent staff—they were always willing to help and made the stay more pleasant.
Verified traveler (10/5): Great experience @ Ubumwe Grande Hotel. - I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up.
lubabas (8/5): Recommended for both business and family stay - Element hotel with luxurious amenities. Wide range of multicuisine food, buffet breakfast, lunch and dinner options. Room services available for hot meal. Huge amount of food portion. Wel behaved, efficient staff. Cleanliness is very good. Quiet place surrounded by greenary.
Modupe (8/5): Great experience, location and staff! - Great location, clean and helpful staff
elkadygroup (8/5): Convenient Location but Limited Dining Options and Overcrowded Buffet - I stayed at this hotel, and while it is well-located in the middle of the city, offering easy access to nearby attractions, there were significant drawbacks to my experience. * Dining Options: The variety of food was extremely limited, both in room service and at the hotel restaurants. The menu lacks diversity, which is disappointing for a guest expecting more choices. * Buffet Experience: The open buffet was always overly crowded, making it difficult to enjoy the meal in a relaxed setting. The management could improve by better organizing the buffet area or offering additional seating arrangements during peak hours. * Positive Note: Despite these issues, the hotel itself is good, and the central location is definitely a strong point. *Overall: While the location is excellent, the dining options and buffet experience need significant improvement to match the expectations set by the hotel’s standards.
Michael (10/5): - Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Verified traveler (8/5): Great business hotel - My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Gabriel (10/5): - Excellent experience
Verified traveler (6/5): Nice view - but bad service and bad upkeep of room - I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
Heather (7/5): Standard business hotel - Good location, gym For the price, it was a simple room, the staff were fine but not particularly friendly. For that price and standard it should have been more and at least have breakfast included. Advise against taking a room with a balcony, it is not private and there were people outside my room. I changed to a simple room but was not compensated for the price. Bottom line, standard business hotel if that is what you are looking for.
Tushar (10/5): Would come back again - Breakfast was complete and diverse ..all varieties included.. Location was perfect.. Lunch and Dinner options were excellent.. Rooftop bar & dining.. great views of the city Most courteous team Bathrooms .. needs to be redesigned..
320saida (8/5): I believe Ubumwe Grand Hotel is one of the best luxury hotels in Kigali - Based on a recommendation from one of my friends who visits Kigali frequently he found this hotel is one of the best for business, pleasure, family with children as well as cost-effective. The hotel is in the heart of the city centre, so anything you want is just within walking distance. The rooms ware very good and clean, the staff were friendly, excellent breakfast in the beautiful spacious restaurant, and the service was very good. We stayed three nights and I would definitely come back to this hotel when I visit Kigali again and also recommend others.
Christian (9/5): Great place to stay - Great location, better than the far away Four Foints or Serena. Good view over Kigali. Rooftop bar and restaurant was good, staff great. Nice room with wood floor (I do not love carpets in hotels). Quick check-out. Good breakfast. Love to come back.
Mirko (10/5): Great service - Staff excellent Chat with booking.com didn’t work and I was no able to confirm shuttle service
Lisa (8/5): - My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
R3615VKsimong (2/5): Reception and Reservation is bad - Reception and Reservation is a shock. We visited as 2 couples and as we checked in, we were told that the reservation is not registered. Only after showing initial communications and chats from 5 months back, we were able to get rooms after waiting more than an hour. Its just bad, the thing we didn't expect from such hotel. They spoiled our holidays. SAD
PeterEO (4/5): Poor services - Great location, but poor services. Airport pickup was great with a friendly driver who offered water and WiFi access on the way to the hotel. He was very conversational and pleasant. However, at the hotel the reception was nonchalant. No information or guidance given after check-in, had to find my way to my room and navigate the lifts and settling into the room. I was on the 4th floor (city view), the airconditioner wasn’t working effectively at all, unfortunately despite several complaints, nothing was done - the repairman advised that next visit I should insist on a room on the other side (mountain view). That was frustrating at temperatures getting to 30oC. Very uncomfortable nights (5nights). Hot water also an issue, had to run water for almost 5mins to get warm water - though the hotel claim to be conserving water and climate conscious. I’m not sure if this was just a one-off incidence, but if it was, the way it was handled was unprofessional. I hope the management would be a bit more customer friendly
Maxwell (1/5): Extremely poor customer service - Not much other then the location and view The first room smelt of sewage and staff were not willing to change room with out a lot of trouble
juliesP4810FH (2/5): Never again! - My first room smelled of sewage, which made one of the staff physically gag when I requested they come and inspect it. It was a health hazard. The hotel seemed nearly empty, yet a replacement room was not handled well, nor in a timely manner. I hurt my foot in the shower as the cover over the shower waste was not secure and slipped off when I stood on it under the shower. The rooftop bar and cafe had incredible views, and quite good food, with the staff attentive and pleasant. Couldn’t believe though that there wasn’t even one banana available when requested one for breakfast; as I have Coeliac disease and a recent tummy upset.. so I was looking forward to just a banana for brekky. Sadly, in the land of bananas - none were to be found here. Water was not supplied in our room and a request to housekeeping for some did not eventuate. There was a storm one afternoon so our wanderings around Kigali were thwarted; so our afternoon entertainment was watching the lightning and all the water running down the windows and across the floor on the rooftop bar and cafe; after my husband slipped on the water before we realised there were puddles. It was more of a health hazard staying for one night here than the two weeks prior on our African safari and in the jungle with the gorillas. Will never stay here again.
IBRAHIM E (10/5): - it great
donaldmS5171QL (10/5): Ubumwe Grande Hotel Experience. - The hotel is in an excellent location. The food is delicious and very fresh. The staff are very welcoming and caring. Always smiling. The gym was beautiful and was located on the roof or on the last floor. It provides an excellent view and scenic experience. Overall, I had an excellent experience. However, the hotel should improve its swimming pool maintenance. it was dirty.
Ahmed (10/5): Comfortable room good breakfast - Location Friendly staff Value for money Nothing
Philip (10/5): Excellent Hotel! Staff well dressed and smart! -
Hannington (10/5): Exceptional -
Peter (10/5): Exceptional -
Jillian (9/5): Superb -
Rui (8/5): Very good -
Alice (7/5): Overall, it's a decent place to stay. - The hotel sits in the city centre, allowing easy travel around town. The rooms were tidy, and the workers were welcoming. We enjoyed the rooftop pool and restaurant which also provides an excellent view of Kigali city. The morning meal was fine, but the menu stayed the same for our entire 10-day stay. The food got boring, and the vegetables often had grit. Room 3.4's bathroom needs fixing as water escapes when using the shower. The bedroom facing the street was noisy due to ongoing work across the way and honking motorcycles. For a nice city view, pick rooms on the 6th floor or higher.
Abernethy (10/5): Fun stay in a nice hotel - Staff were friendly and went the extra mile every time. Room large, clean, good view, restaurants excellent. Good value for money. Airport pickup was a bit disorganised, i had to call hotel from arrivals, but they sorted itt uoty almost immediately and at no cost
Lisa (10/5): - Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Rachel (8/5): Very good - Beautiful hotel in a great location. Room was spacious, clean and the restaurant had amazing views. I would have given this a 10 but I booked it specifically to use the pool. Was not informed the pool was out of service, even when I asked the reception how to get there. I paid for a pool at another hotel and having been informed the pool was being worked on, would have booked elsewhere entirely.
Derek (10/5): - Was a good stay but am sure there is more value for money around.
Chris (8/5): Very good - Great conference facilities with full AV support. Rooms very comfortable They did not fulfil my request for a shuttle from the Airport (via booking.com) and had no knowledge of it. Left me a little stranded after arriving at 10pm
Kenneth (10/5): - The staff was very professional and welcoming They provided quick prompt service
Atsagwuoghena (7/5): Nice Hotel - Quiet and serene. Helpful staff
Jokubas (10/5): - Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.
Mr. (10/5): Exceptional - Location is excellent, the facilities are very well maintained, the food was superb and the staff are very professional. Nothing, it met and exceeded all my expectations
Dorinda (10/5): - Very nice hotel with great amenities and great staff.
shikon2019 (10/5): Must return! - This hotel offered my family a delightful experience with its excellent cuisine, convenient location, warm staff hospitality, and cozy rooms equipped with all the necessary amenities. We could easily access the hotel from any central location, making it an ideal choice for us. The staff across all our interactions was friendly and with a welcoming attitude, ensuring that we felt at home throughout our stay. The rooms are tastefully designed to provide comfort and relaxation, complete with all the basic accessories that we needed. Overall, this hotel is a great option for those seeking a comfortable and enjoyable stay.
869paulu (10/5): Worth every Dollar - The views are Stunning, food is awesome, WiFi is fast, housekeepers are attentive to if you're lodging alone and will always bring extra amenities, they take several forms of payment and have a lobby with a pet store for things you'd need so there's no reason search outside the hotel. Very neat and serene environment...
Benny (4/5): no comment. - there was no iron box. i have asked couple of time to housekeeping and not sent. They did not keep single paper or laundry bag in room.